BADM 318-7A/B, Summer 2026
Chapter 16 Worksheet: Risk Management + Monitoring, Control, and Evaluation
Name: ____Daphne Nguyen __________________________ Date: __June 24th ____________
Part A — Key Terms to Fill During Lecture
Term
Instructor clue
Risk
Uncertain event/condition affecting
objectives
Risk trigger
Warning sign that risk may occur
Risk owner
Person responsible for
monitoring/response
Probabilityimpact score
Simple way to prioritize risks
Risk response
Avoid, mitigate, transfer, accept;
sometimes exploit/enhance
Issue
A risk that has already happened
Notes / Example from Our Project
Complication, undermining
Heavy rain that
Can have both positive and
affects outdoor
negative impact
activities
May have one or more
impacts/causes
Gray clouds,
lighting, heavy
wind
Risk manager
Place task under the matrix to
identify its impact and
possibility
- Avoid: use another method,
don’t perform the risky activity
-Transfer: share or transfer the
impact, insurance is the major
approach used here
-Mitigate: reduce
probability/degree if potential of
an impact
-Accept: The activity is
necessary and you cannot
think of any cost-effective ways
to mitigate the potential impact
of the risk
Part B — Build a Risk Register
Scenario: Your team is delivering a student-facing project within a fixed semester timeline. Identify realistic project risks, not vague worries.
Risk event
Cause
Consequence P 0-1
Response
strategy
Key team
Alarm don’t go
Perform
0.5
2
Sophia
Split the
member
off, accident,
without key
missing part
unavailable
traffic
member
to cover
Stakeholder
Busy schedule,
Delay later
0.3
2
0.6
Sophia
Prepare the
gives late
delay in previous stages that
work
feedback
reports,
needs insights
template
communication
from feedback
ahead of time
unavailable
to speed up
some stages
that does not
need
feedback
Software/tool
Internet
Affect the
0.3
4
1.2
Daphne
Prepare
access problem connection,
whole event,
second input
technical issue
disappointed
of internet for
viewers
streamline
Scope grows
Adds up request Adds up cost
0.2
3
0.6
Sophia
Make sure to
beyond original from
and time
identified
plan
stakeholders,
scope
underseeing the
throughoutly
project
from the
deliverables
beginning
Vendor/external Previous events Affect timeline 0.2
4
0.8
Shakiba
Communicate
party delay
takes longer
beforehand
than expected
for
confirmation,
prepare for
the second
venue
options
Highest-priority risk and why: __Software access problem, as it will affect the core objectives of the watchparty
with the highest score of 1.2_______________
Part C — Choose the Best Risk Response
I 1–5
Score
=PxI
1.0
Owner
Write Avoid, Mitigate, Transfer, Accept, or Escalate. Then write one practical action.
Situation
The team can remove a risky feature
without harming the project objective.
A vendor delay is possible, so the team
wants a backup vendor and earlier
deadline.
A low-impact risk may happen, but
response cost would be higher than the
impact.
A risk is outside the student team’s
authority and requires
instructor/sponsor decision.
A specialized task could be handled by
an external service with contractual
responsibility.
Best response
avoid
Mitigate
Practical action
Cut the features from the
project scope
Onboard a secondary venfor
Accept
Monitor and handle the risks
only if it happens
Escalate
Email the professor
immediately for the decision
Transfer
Outsourcing the task to
contractor through a legal
contract
Part D — Triggers and Contingency Planning
Risk
Trigger / early warning sign
Team member unavailable
Late for the meeting, offline for a
while
MS Project / scheduling tool
access fails
Cannot log in, weak internet
connection
Stakeholder does not respond by
agreed date
No response/ the conversation left
on seen
Deliverable quality is rejected
Many feedbacks/ add ons request,
dissatisfied/ complaints from
stakeholders
Contingency plan if triggered
Immediately check up/ call to
make sure they are aware of the
meeting
Prepare a copy in another
platform/ screenshot for a backup
option
Follow up to check the progress
every two days, set earlier
deadline
Set an allowance of 1 week ahead
of time for quality check up
Chapter 16 Continued: Monitoring, Control, and Evaluation Wrap
Risk management does not stop after planning. Risks must be monitored; issues require control action; outcomes should be eval uated after
delivery.
Part E — Monitoring Dashboard
Create a simple dashboard for your team project. Choose indicators that reveal whether the project is healthy or drifting.
Area
Metric / evidence
Green
Yellow
Red
Scope
Deliverables
completed vs.
planned
Tasks completed
by due date
100%
complete on
schedule
All tasks on
time
Only 1-2
deliverables
delayed
1-3 days
behind
Off schedule
Budget/resources
Hours or dollars
used vs. planned
On budget
~10%
overspent
Quality
Acceptance criteria
met
Response/approval
turnaround
Open high-score
risks/issues
Acceptance
criteria met
Within
48hours
No risks
Pass rate of
95-100%
3-5 days
delayed
Only 1-2 risks
active
Schedule
Stakeholders
Risk
Over 3 days
delayed/
missed the
milestones
Overspent for
more than
15%
Failed to meet
customer need
More than 5
days delayed
Uncontrollable
risks
Who
monitors?
Sophia - PM
Sophia
Pouya
Sophia
Shakiba
Sophia
Part F — Control Decision Scenario
Scenario: Your team is one week from a milestone. A major stakeholder requests a new feature. The team is already behind by two tasks, and
one assigned member has not completed their part.
Question
Your short answer
Is the new feature a risk,
issue, change request, or
scope creep? Why?
What information should
be checked before
accepting or rejecting the
request?
What corrective action
should be taken for the
delayed tasks?
What document/log
should be updated?
Who should be informed
or consulted?
Scope creep, because it requires a change that is not included in the charter
Impact on the deadline, timeline affect, budget allowance,
Crash the schedule, reassign the tasks
Charter, Change log, risk register
Sponsor, instructor, stakeholder, team members
Part G — Project Evaluation / Lessons Learned
At the end of the project, evaluation should compare intended results with actual results and convert experience into learning.
Evaluation question
Did the project deliver the agreed
scope?
Did the project meet schedule
expectations?
Was stakeholder satisfaction
acceptable?
Which risk response worked best?
Evidence you would use
Final deliverables checklists
What should a future team repeat or
avoid?
Team performance
Actual completion dates and
planned schedule
Feedback emails,
communication, meeting minutes
Updated risk register
One-line answer
Yes, all core requirements are
completed
Yes everything is completed
within the timeline
Yes
Mitigate as there is a backup
plan to overcome the risk
Repeat clear goals and good
communication
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