What is the primary goal of diversity management? - Valuing and utilising individual
differences.
Inclusion means… - Ensuring employees feel valued and able to contribute fully.
Which of these is an example of unconscious bias? - Ranking candidates based on how
familiar their names sound.
What is a key factor for building an inclusive culture? - Leadership commitment to diversity
and inclusion.
How does Armstrong describe performance management? - A continuous process of
feedback, development, and goal alignment.
Which theory emphasises clear and challenging goals? - Goal-setting theory (Locke &
Latham).
Main weakness of traditional annual appraisals? - They do not support continuous
improvement.
According to expectancy theory, motivation depends on… - Belief that effort → performance
→ valued reward.
Likely outcome of a biased performance system? - Demotivation and disengagement.
Purpose of reward management? - Designing fair and motivating compensation systems.