Client Name
: Mutare Teacher’s College
Device Model
: HP ProBook 450 G8
Date
: 7 November 2025
Technician
: E-Machines Mutare
Issue Summary
The laptop was brought in for inspection due to failure to charge and power on.
Diagnostic Findings


Upon inspection and testing, the motherboard was found to have a shorted processor
(CPU).
No signs of liquid damage or external physical damage were observed.
Recommended Solution

Since the processor is soldered to the motherboard and not replaceable independently,
the entire motherboard must be replaced to restore functionality.

Client will be advised on compatible replacement options and associated costs.