MPA 108: HUMAN RESOURCE
DEVELOPMENT
Pingul, Merryl Hanna C
MPA 1-C
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icial receipts
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ins, phone, or writt
ACTIONS THAT CONTRIBUTE TO GOOD
GOVERNANCE
1. Accurate and Timely Documentation
I ensure that fire safety inspection reports,
violation notices, and compliance records are
properly filed, encoded, and retrievable. This
promotes transparency, accountability, and
traceability in government transactions.
2. Efficient Public Service Delivery
By responding to client inquiries, processing
FSICs, and coordinating inspection schedules,
you contribute to responsive and effective public
service. My efficiency reflects the government’s
ability to serve the public promptly and fairly.
3. Compliance Monitoring Support
I help enforce fire safety laws by tracking
renewals, violations, and compliance status. This
$10ensuring
million,
a 15%
supports rule of law,
that
increase
the
establishments follow
RA 9514over
and do
not
previous quarter.
bypass safety regulations.
CHALLENGES THAT HINDER THAT
HINDER TO SUSTAIN MY
CONTRIBUTIONS TO GOOD
GOVERNANCE
1. Limited Digital Tools or Outdated Systems
Manual encoding and filing waste time and
cause delays. Without a centralized digital
system, document tracking becomes
inefficient and prone to errors.
2. High Workload with Limited Staff
Too few clerks handling high volumes of
applications and inquiries can result in
processing delays and lower quality service
— affecting efficiency and client satisfaction.
3. Lack of Training or Updates on New Policies
When policies change or digital systems are
updated and you’re not trained or briefed
properly, your performance and compliance
suffer — weakening institutional capacity.
$2.5 million, up 10%.
HOW TO ADDRESS THIS
CHALLENGES
1. Upgrade Systems and Push for Digitalization
Adopt database management software or
push for a local government initiative to
implement an electronic FSIC processing
system. This reduces errors and improves
turnaround time.
2. Hire More Support Personnel or Interns
Recommend hiring additional
administrative aides or requesting OJT
interns from local colleges to help during
peak periods. This can reduce burnout and
improve service speed.
3. Regular Training and Capacity-Building
Request periodic in-house seminars or
$3.5 million,
coordination
meetings for clerks and FSES
representing
staff.
Being updated 12%
on protocols and fire
growth. ensures you’re aligned
code amendments
with current standards.
THANK
YOU