Republic of the Philippines Department of Education Region V - Bicol SCHOOLS DIVISION OFFICE LIGAO CITY AMTIC NATIONAL HIGH SCHOOL AMTIC, LIGAO CITY 3RD PERIODIC EXAM COMPUTER SYSTEM SERVICING NCII GRADE 12 – HUMILITY MULTIPLE CHOICE DIRECTION: Select the best answer for each question and then write your answer on your paper. Do not write anything on the test questionnaire. 1. Which of the following is a tool used to connect devices in a network? A) Router B) Printer C) Scanner D) Monitor 2. What equipment is essential for managing network traffic and directing data packets? A) Switch B) Keyboard C) Hard Drive D) Webcam 3. A network technician is preparing to set up a new office network. Which of the following tools would be most essential for ensuring that all devices are properly connected and configured? A) A screwdriver set B) A cable tester C) A stapler D) A notepad 4. A network administrator is setting up a new office network. Which of the following tools is essential for testing the connectivity of the network after configuration? A) Router B) Cable tester C) Firewall D) Switch 5. You are tasked with adding a new role to the server computer. What is the first step you should take? A) Review the current roles on the server. B) Open the Server Manager. C) Restart the server. D) Install the required hardware. 6. After opening the Server Manager, you want to add a role. What is the next step you should perform? A) Click on "Manage" in the top right corner. B) Select "Add Roles and Features" from the dashboard. C) Shut down the server. D) Create a backup of the server data. 7. You are tasked with adding a new role to your server computer to enhance its functionality. Which of the following steps should you take first? A) Review the server's current roles and features B) Open the Server Manager C) Restart the server after adding the role D) Inform users of the upcoming changes 8. After opening the Server Manager to add a new role, what is the next step you should follow? A) Select the role you wish to add B) Check the event logs for errors C) Configure the network settings D) Delete the existing roles 9. You have completed the role addition process. How would you verify that the new role has been installed correctly on the server? A) Restart the server and check the user access. B) Open the Server Manager and check the roles summary. C) Inform the users about the new role. D) Install additional roles to see if the server responds. 1 Republic of the Philippines Department of Education Region V - Bicol SCHOOLS DIVISION OFFICE LIGAO CITY AMTIC NATIONAL HIGH SCHOOL AMTIC, LIGAO CITY 3RD PERIODIC EXAM 10. A company is experiencing difficulties with managing IP addresses for its growing number of devices. Which server role should be added to improve this situation? A) Print Server B) DNS Server C) DHCP Server D) File Server 11. In a network where users frequently complain about slow printing times and printer availability, which server role should be implemented to enhance efficiency? A) DNS Server B) DHCP Server C) Print Server D) Web Server 12. When a user tries to access a website but is unable to connect, which server role might be misconfigured or not functioning properly, affecting the user's ability to resolve domain names? A) Print Server B) DHCP Server C) File Server D) DNS Server 13. When disassembling a computer, which part would you remove first to ensure safety? A) Graphics Card B) Power Supply C) CPU Cooler D) RAM 14. During a computer assembly, which of the following components is responsible for processing data? A) Hard Drive B) RAM C) CPU D) Motherboard 15. If a computer does not turn on after assembly, which component should you check first? A) Hard Drive B) Power Supply C) RAM D) Motherboard 16. A company is experiencing slow performance on its file server. The IT manager decides to add a file server role to improve efficiency. What is the primary reason for adding this role? A) To reduce the number of employees B) To streamline file access and enhance performance C) To increase the physical size of the server D) To eliminate the need for backups 17. During a security audit, a technician discovers that no backup role has been added to the server. Why is it crucial to add this role? A) To ensure the server runs faster B) To protect data from loss and ensure recovery options C) To reduce the server's maintenance costs D) To limit user access to files 18. A school district is implementing a new online learning platform. The IT department considers adding a web server role. What is the key benefit of this addition? A) To increase internet usage among students B) To host the online learning platform and improve accessibility for students C) To manage hardware upgrades effectively D) To enhance the physical appearance of the server room 19. A user reports that they cannot connect to the network. What is the first step you should take? A) Replace the network cable B) Check if the device is powered on 2 Republic of the Philippines Department of Education Region V - Bicol SCHOOLS DIVISION OFFICE LIGAO CITY AMTIC NATIONAL HIGH SCHOOL AMTIC, LIGAO CITY 3RD PERIODIC EXAM C) Call technical support D) Restart the router 20. You notice that a network device is flashing red. What does this typically indicate? A) The device is functioning normally B) The device requires a firmware update C) There is a fault or issue with the device D) The device is in sleep mode 21. After troubleshooting a network issue, you find that the issue is due to an incorrect IP address. What should you do next? A) Leave the device as is B) Manually configure the correct IP address C) Reset the entire network D) Replace the device 22. After identifying that a network switch is malfunctioning, what is the best approach to analyze the situation further? A) Replace the switch without further checks. B) Examine the switch’s LED indicators for errors. C) Call the IT manager for assistance. D) Disconnect all devices from the switch. 23. A network printer is not responding to print jobs, and you've confirmed that the printer is online. What is the most effective method to troubleshoot this problem? A) Reboot the printer and try printing again. B) Check the printer queue for any stalled print jobs. C) Replace the printer with a new one. D) Ask the users to send their print jobs again. 24. You have confirmed that the modem is functioning properly, but users still cannot access the internet. What is the next step you should follow? A) Check the network configuration settings on the users' devices B) Inform the users that the problem is likely on their end C) Ignore the issue as it may resolve itself D) Document the problem and escalate it to a senior technician 25. What does DHCP stand for? A) Domain Host Configuration Protocol B) Dynamic Host Configuration Protocol C) Direct Host Communication Protocol D) Dynamic Hypertext Control Protocol 26. Which command would you use to check the connectivity between your computer and a remote server? A) nslookup B) ipconfig C) ping D) tracert 27. What is the primary function of a DNS server? A) To assign IP addresses to devices B) To translate domain names into IP addresses C) To manage network traffic D) To monitor network performance 28. A network administrator notices that a device is unable to connect to the internet. Which command should they use first to verify whether the device has a valid IP address? A) ping B) nslookup C) ipconfig D) tracert 29. During a troubleshooting session, a user reports that their computer is unable to resolve a domain name to an IP address. Which service should the network administrator check first? 3 Republic of the Philippines Department of Education Region V - Bicol SCHOOLS DIVISION OFFICE LIGAO CITY AMTIC NATIONAL HIGH SCHOOL AMTIC, LIGAO CITY 3RD PERIODIC EXAM A) DHCP B) DNS C) Ping D) Firewall 30. A company uses DHCP to assign IP addresses to its devices. If a new laptop is connected to the network and does not receive an IP address, what is the most likely issue? A) The laptop is using a static IP address. B) The DHCP server is down. C) The DNS server is malfunctioning. D) The laptop has a faulty network cable. 31. What is the primary purpose of the ipconfig command? A) To format a hard drive B) To display the current network configuration C) To install a new application D) To back up system files 32. After running the ipconfig command, what information will you see? A) The list of installed programs B) The status of your hard drive C) Your computer's IP address and subnet mask D) The system's memory usage 33. After running the ipconfig command, what information will you see? A) The list of installed programs B) The status of your hard drive C) Your computer's IP address and subnet mask D) The system's memory usage 34. You are troubleshooting a network issue in a small office. You determine that one of the computers is not connecting to the network. Which of the following actions should you take to assign a static IP address to this computer? A) Use the DHCP settings to automatically assign an IP address. B) Manually enter the static IP address in the network settings. C) Disconnect the computer from the network and restart the router. D) Update the computer's operating system software. 35. Scenario: The network administrator has instructed you to assign a static IP address to a new printer. Which of the following is the most appropriate first step? A) Check the printer's manual for network settings. B) Assign a random IP address from the DHCP range. C) Connect the printer to the Wi-Fi network. D) Turn off the printer and restart the computer. 36. Scenario: After assigning static IP addresses to several devices, you notice that some are unable to communicate with each other. Which of the following could be a reason for this issue? A) All devices have been assigned the same static IP address. B) The devices are connected to different networks. C) All devices are turned on and connected properly. D) The router is functioning normally. 37. A network technician is tasked with configuring a new router for a medium-sized office. The technician needs to ensure that devices can connect to the network without manually assigning each IP address. What should the technician enable on the router? A) Static IP assignment B) Dynamic Host Configuration Protocol (DHCP) C) Network Address Translation (NAT) D) Internet Protocol version 6 (IPv6) 4 Republic of the Philippines Department of Education Region V - Bicol SCHOOLS DIVISION OFFICE LIGAO CITY AMTIC NATIONAL HIGH SCHOOL AMTIC, LIGAO CITY 3RD PERIODIC EXAM 38. Question 2: During a company meeting, the IT manager explains the benefits of using dynamic IP addresses. Which of the following reasons would best support the manager's argument? A) Dynamic IP addresses are easier to remember. B) Dynamic IP addresses reduce the need for manual configuration. C) Dynamic IP addresses increase network security. D) Dynamic IP addresses are only used for wireless connection 39. A network technician is troubleshooting connectivity issues in a local area network. Which of the following actions should the technician take first to check if the server is reachable? A) Check the server's power status B) Ping the server's IP address C) Restart the router D) Update the server's software 40. A network administrator needs to assign an IP address to a device that will be used in a small company with fewer than 200 devices. Which class of IP Address would be most appropriate for this scenario? A) Class A B) Class B C) Class C D) Class D 41. A company has been assigned the IP range of 192.168.1.0/24. What is the subnet mask that corresponds to this IP range? A) 255.255.255.0 B) 255.255.0.0 C) 255.0.0.0 D) 255.255.255.255 42. You are setting up a new office network. Which device should you configure first to allow multiple devices to connect to the internet? A) Client Computer B) Server Computer C) Router D) Access Point 43. After configuring the router, what is the next step to ensure wireless devices can connect to the network? A) Configure the server B) Set up the access point C) Connect client computers D) Install network cables 44. You need to assign IP addresses to devices on your network. Which device is responsible for providing these addresses? A) Access Point B) Client Computer C) Router D) Server Computer 45. Which configuration is essential for ensuring that a client computer can communicate with the server computer? A) Setting the access point to broadcast B) Assigning the same SSID to both devices C) Configuring the server’s firewall settings D) Ensuring both devices are on the same subnet 46. A user reports that their laptop cannot connect to the Wi-Fi network. What is the first step you should take to troubleshoot this issue? A) Restart the client computer B) Check the access point configuration 5 Republic of the Philippines Department of Education Region V - Bicol SCHOOLS DIVISION OFFICE LIGAO CITY AMTIC NATIONAL HIGH SCHOOL AMTIC, LIGAO CITY 3RD PERIODIC EXAM C) Verify the router is functioning D) Change the network password 47. Which device would you configure to host a web application accessible to all users on the network? A) Router B) Access Point C) Client Computer D) Server Computer 48. You are tasked with ensuring that only authorized devices can connect to the wireless network. What should you configure on the access point? A) MAC Address Filtering B) DHCP Reservations C) Static IP Addresses D) Port Forwarding 49. If a client computer is unable to access the internet but can communicate with other devices on the local network, what is the most likely issue? A) The client is not powered on B) The router's WAN connection is down C) The access point is malfunctioning D) The server is not responding 50. After making configuration changes to the server, what is the best practice to ensure those changes take effect? A) Restart the client computer B) Reboot the router C) Restart the server D) Update the access point firmware 6
