BSN IV-C5: BASILIO, MARIA DANICA; FAJARDO, ARVIN JAYMES; GALVEZ, GHIANNE; NUDO, MICEL
SERVANT LEADERSHIP
3 Main Components:
DESCRIPTION
1. Antecedent Condition
-
Introduced by Robert Greenleaf (1970)
-
Focus
-
on
empowering
followers
-affected by:
and
fostering their growth
nonprofit
Leadership begins with a desire to serve first,
prevalent than in profit setting which is to
then a conscious choice to lead
have competition as operative norm.
Servant
leaders
prioritize the needs of
setting
:
norm
of
caring
development,
Leaders act ethically towards followers,
self-determinedness affect leadership.
c. Follower
emotional
servant leadership.
learned by anyone, though it may come
2. Servant Leader Behavior
Empathy
Healing
understanding of the organization
Learned discipline that involves
hearing and receptive to what
others have to say
Standing in the shoes of another
person and to understand what
followers are thinking and feeling
Support followers by helping
them to overcome personal
problems
Awareness
Understanding oneself and the
impact one has on others
Persuasion
Clear
and
persistent
communication that convinces
others to change
Conceptualiz
ation
Foresight
Stewardship
&
a. Conceptualizing- servant leader’s thorough
TEN CHARACTERISTICS OF A SERVANT LEADER
Listening
intelligence
Receptivity - central focus of
Servant leadership is a behavior that can be
naturally to some
is
b. Leader Attributes - difference in moral
followers over their own self-interests
organizations, and stakeholders
-
a. Context & Culture - ex. Healthcare &
b. Emotional healing- involves being sensitive
to the personal concerns and well-being of
others
c. Putting followers first- the sine qua non of
servant leadership
d. Helping
followers
grow
and
succeed-
knowing followers’ professional or personal
goals and helping them to accomplish
those aspirations.
e. Behaving ethically- doing the right thing
f.
Empowering- allowing freedom
g. Creating value for community- giving back
3. Leadership Outcomes
A. Follower
Performance
recognizing
follower’s
&
growth
-
contributions
&
human potential.
Providing clear sense of its goals
and direction, focus is on the “big
picture”
B. Organizational Performance - increasing
Ability to predict what is coming
based on what is occuring in the
present and past
C. Societal Impact- positive impact on society
Taking responsibility
leadership role
for
the
member’s shared confidence by working as
a group.
HOW DOES IT WORK?
●
Focuses on the leader’s behavior towards
the followers
●
Leaders
should
commit
themselves
to
putting their followers first
Commitment
to the growth
of people
Committed to helping each
person in the organization grow
personally and professionally
Building
community
Leadership
fosters
development of community
the
●
Leaders being honest and treating their
followers fairly
●
Leaders’ make it a priority to listen to their
followers
●
Leaders’
focuses
on developing strong
long-term relationships with his/her follower
●
Leaders should be altruistic and have strong
motivation in helping others
●
Followers should be open and receptive to
servant leaders