IELTS LISTENING PRACTICE
LESSON 1: INTRODUCTION & FORM + NOTE COMPLETION
Question 1 - 10
Complete the form below
Write ONE WORD AND/OR A NUMBER for each answer.
C. PRACTICE
Exercise 1:
Questions 1-6
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
CUSTOMER ORDER FORM
Example:
ORDER PLACED BY:
John Carter
ACCOUNT NUMBER: 1 ________________________
COMPANY NAME:
2 ________________________
Envelopes
Size
A4 normal
Colour
3 ________________________
Quantity 4 ________________________
Photocopy paper
Colour
5 ________________________
Quantity 6 ________________________
Questions 7-9
List THREE additional things that the man requests.
Write NO MORE THAN THREE WORDS for each answer.
7 ________________________
8 ________________________
9 ________________________
Questions 10
Complete the notes.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for your answer.
Special instructions: Deliver goods 10 ________________________
Exercise 2:
Questions 1-10
Complete the form below.
Write NO MORE THAN TWO WORDS OR A NUMBER for each answer.
HEALTH CLUB CUSTOMER RESEARCH
Example
Answer
Name:
Selina Thompson
Occupation:
1 ____________________
Age group:
2 ____________________
Type of membership:
3 ____________________
Length of membership:
4____________________ years
Why joined:
Recommended by a 5 ____________________
Visits to club per month:
Eight (on an average)
Facility used most:
6 ____________________
Facility not used (If any):
Tennis courts
(because reluctant to 7____________________ )
Suggestions for improvements: Have more 8 ____________________
Install 9____________________ in the gym.
Open 10____________________ later at weekends
Exercise 3:
Questions 1-10
Complete the notes below.
Write ONE WORD ONLY for each answer.
NOISE IN CITIES
Past research focused on noise level (measured in decibels) and people’s responses.
Noise ‘maps’
• show that the highest noise levels are usually found on roads
• do not show other sources of noise, e.g. when windows are open or people’s neighbours
are in their 1 ____________________
• ignore variations in people’s perceptions of noise
• have made people realize that the noise is a 2 ____________________ issue that must be
dealt with
Problems caused by noise
• sleep disturbance
• increase in amount of stress
• effect on the 3 ____________________ of schoolchildren
Different types of noise
Some noises can be considered pleasant e.g. the sound of a 4 ____________________ in a
town
To investigate this, researchers may use methods from 5____________________ sciences e.g.
questionnaires
What people want
Plenty of activity in urban environments which are 6____________________ , but also allow
people to relax
But architects and town planners
• do not get much 7 ____________________ in acoustics
• regard sound as the responsibility of engineers
Understanding sound as an art form
We need to know
• how sound relates to 8 ____________________
• what can be learnt from psychology about the effects of sound
• whether physics can help us understand the 9____________________ of sound
Virtual reality programs
• advantage: predict the effect of buildings
• current disadvantage: they are 10 ____________________
Exercise 4:
You will hear a telephone conversation between a customer and an agent at a company
which ships large boxes overseas.
Question 1-8
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
PACKHAM’S SHIPPING AGENCY – customer quotation form
Example
Country of destination: Kenya
Name:Jacob 1 _________________
Address to be collected from 2 ____________ College, Downlands Rd
Town: Bristol
Postcode: 3 _________________
Height: 5 .
_________________
Width: 4 _________________.
Contents: clothes
6 . _________________
7 _________________
Total estimated value: 8 £ _________________
Exercise 5:
Questions 1-10 Listen from here
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
Cycle tour leader: Applicant enquiry
About the applicant:
• wants a 1_______________ job
• will soon start work as a 2 ___________________
• has led cycle trips in 3 ___________________
• interested in being a leader of a cycling trip for families
• is currently doing voluntary work with members of a 4 ___________________ club
• available for five months from the 1 st of 5___________________
• can’t eat 6 ___________________
Contact details:
• address: 27 7 ___________________ Place, Dumfries
• postcode: 8 ___________________
Interview:
• interview at 2.30 pm on 9 ___________________
• will plan a short 10___________________ about being a tour guide
Exericse 6:
Questions 1-10
Complete the notes below.
Write ONE WORD ONLY for each answer.
Conflict at work
Conflict mostly consists of behaviour in the general category of 1 ___________________
Often a result of people wanting to prove their 2 ___________________
Also caused by differences in 3 ___________________ between people
4 ___________________ conflicts: people more concerned about own team than about
company
Conflict-related stress can cause 5___________________ that may last for months
Chief Executives (CEOs)
Many have both 6 ___________________ and anxiety
May not like to have their decisions questioned
There may be conflict between people who have different 7 ___________________
Other managers
A structure that is more 8___________________ may create a feeling of uncertainty
about who staff should report to.
Minimising conflict
Bosses need to try hard to gain 9___________________
Someone from outside the company may be given the role of 10___________________ in
order to resolve conflicts.