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Avaya Aura Communication Applications
Support 72301X Certification Study Guide
Avaya 72301X Certification Exam Details
Avaya 72301X certifications are globally accepted and add significant value to any IT
professional. The certification gives you a profound understanding of all the workings of
the network models and the devices that are utilized with it. NWExam.com is proud to
provide you with the best Avaya Exam Guides.
The Avaya 72301X Exam is challenging, and thorough preparation is essential for
success. This cert guide is designed to help you prepare for the Aura Communication
Applications Support certification exam. It contains a detailed list of the topics covered
on the Professional exam. These guidelines for the Aura Communication Applications
Support will help guide you through the study process for your certification.
To obtain Avaya Aura Communication Applications Support certification, you are
required to pass Aura Communication Applications Support 72301X exam. This
exam is created keeping in mind the input of professionals in the industry and reveals
how Avaya products are used in organizations across the world.
72301X Aura Communication Applications Support Sample Questions
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72301X Avaya Aura Communication Applications Support
Exam Summary
Exam Name
Exam Number
Exam Price
Duration
Number of Questions
Passing Score
Exam Registration
Sample Questions
Practice Exam
Avaya Aura Communication Applications Support
72301X Aura Communication Applications Support
$125 USD
90 minutes
70
71%
Avaya Learning Center
OR
Pearson VUE
Avaya 72301X Sample Questions
Avaya Aura Communication Applications Support (ACSS7230) Practice Test
Topics covered in the Avaya Aura Communication
Applications Support 72301X Exam
Section
Objectives
- Describing the function and configuration of Avaya Presence
Service with Avaya Breeze®.
- Describe the key configuration steps for Internet Friendly
Gateway.
- Explain the required configuration for Avaya Session Border
Communication
Controller for Enterprise (ASBCE) - SIP Trunking and Remote
Applications Architecture Worker Feature.
- Describe the configuration of Avaya Aura® Web Gateway
(AAWG) and testing WebRTC with Avaya Spaces Extension.
- Identify the key configuration steps for AES.
- Explain the Branch Survivability and its configuration to
achieve Survivability.
- Identify the troubleshooting tools and techniques for Avaya
Breeze and Presence Service.
Communication
- Identify the tools to troubleshoot Call Park and Page.
Applications
- Explain various troubleshooting tools and techniques on the
Troubleshooting Tools
Avaya Session Border Controller for Enterprise (ASBCE).
and Techniques
- Describe the tools to troubleshoot Avaya Aura® Web
Gateway (AAWG) and WebRTC Call issues.
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Objectives
- Describe tools and logs to troubleshoot AES.
- Identify tools to troubleshoot Branch Survivability.
- Describe troubleshooting tools and techniques for Internet
Friendly Gateway.
- Describe the SIP Messages Sequence for Avaya Presence
Services.
- Describe the call flow for Call Park and Page.
Call Flows
- Describe the call flows for SIP Trunking and Remote Worker.
- Identify the call flow for Avaya Spaces Extension.
- Describe the call flow when Branch Survivability is active and
explain the AES call flows.
- Identify how to enable and capture logs to troubleshoot
Avaya Breeze® and Presence.
- Explain the functionality and configuration of Call Park and
Page Snap-in and identify how to analyze traces to
troubleshoot Call Park and Page.
Troubleshooting Avaya - Identify how to verify and troubleshoot Avaya Session Border
Communication
Controller for Enterprise (ASBCE) and collect logs.
Applications
- Identify how to collect system logs and analyze them to
troubleshoot Avaya Aura® Web Gateway (AAWG) and
WebRTC issues.
- Identify how to verify and troubleshoot current system status
on AES.
- Identify how to verify and troubleshoot Branch Survivability.
What type of questions are on the Avaya 72301X exams?
●
●
●
●
●
Single answer multiple choice
Multiple answer multiple choice
Drag and Drop (DND)
Router Simulation
Testlet
Aura Communication Applications Support 72301X Practice
Exam Questions.
Grab an understanding from these Avaya 72301X sample questions and answers and
improve your 72301X exam preparation towards attaining a Avaya Aura Communication
72301X Aura Communication Applications Support Sample Questions
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Applications Support Certification. Answering these sample questions will make you
familiar with the types of questions you can expect on the actual exam. Doing practice
with Aura Communication Applications Support Aura Communication Applications
Support questions and answers before the exam as much as possible is the key to
passing the Avaya 72301X certification exam.
72301X Avaya Aura Communication Applications Support Sample
Questions:01. Where can an administrator go to validate the Breeze/WebRTC cluster is
synchronized to Avaya Aura System Manager (SMGR)?
a) the Replication menu in WebRTC web interface
b) the Synchronization menu in Breeze web interface
c) the Replication menu in SMGR web interface
d) the Duplication menu in SMGR web interface
Answer: c
02. A customer reports that none of their users can IM or see each other's
presence. After troubleshooting you discover that default gateway of the Avaya
Breeze ™ SM100 has the wrong IP Address in the configuration. Where would
you go to correct this problem?
a) Use SSH to Avaya Breeze ™, and run SMnetSetup.
b) Use SSH to Avaya Breeze ™, and use the route command to correct routing table.
c) Use Avaya Aura System Manager web GUI to access the Breeze < Server
Administration, and edit the Server Instance.
d) Use Avaya Aura System Manager web GUI to update the SIP Entity screen.
Answer: d
03. Which types of certificates can be verified from the Avaya Aura Application
Enablement Services (AES) web console?
a) default certificates and Avaya server certificates
b) common and default Avaya server certificates
c) common a default Avaya SIP certificates
d) only Avaya server certificates
Answer: a
04. How can you effectively troubleshoot ASBCE’s remote worker feature?
a) By enabling comprehensive logging for remote sessions
b) Checking firewall and NAT configurations
c) Upgrading to the latest firmware
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d) Resetting user credentials
Answer: b
05. What are critical components of the call flow for SIP Trunking setup?
(Choose Two)
a) RTP start
b) SDP negotiation
c) TLS handshake
d) SIP OPTIONS ping
Answer: b, d
06. In an Avaya Aura Presence Services (PS) message flow, which type of
message does a Remote Worker first send to PS?
a) NOTIFY
b) SUBSCRIBE
c) OPTIONS
d) REGISTER
Answer: b
07. When configuring Internet Friendly Gateway, what is a critical consideration
for ensuring system security?
a) Firewall configurations to prevent unauthorized access
b) Regular password rotations for system administrators
c) Continuous monitoring of transaction logs
d) Implementation of end-to-end encryption protocols
Answer: a
08. To allow Remote Workers to download the 46xxsettings.txt file during the
endpoint's boot-up process, which configuration step is required on the Avaya
Session Border Controller for Enterprise (ASBCE)?
a) File Transfer Server Flow
b) PPM Mapping Profile
c) File Transfer Mapping Profile
d) Reverse Proxy
Answer: d
09. Who is responsible for Discipline 4, Determining Root Cause, of the 8D
Troubleshooting Methodology?
a) Avaya Tier 3
b) Business Partners
c) Third Party Support
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d) Avaya Tier 2
Answer: a
10. Considering the message flow to an Avaya Aura Contact Centre (AACC) Agent
Desktop, which protocol is used to communicate between Avaya Aura
Communication Manager (CM) and Avaya Aura Application Enablement Services
(AES)?
a) DMCC/TSAPI
b) TR87
c) ASAI/TSAPI
d) WCF
Answer: b
Not every IT certification is intended for professionals, but Avaya certification is a great
deal. After achieving this Avaya 72301X, you can grab an opportunity to be an IT
professional with unique capability and can help the industry or get a good job. Many
individuals do the Avaya certifications just for the interest, and that payback as a
profession because of the worth of this course.
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