Jeju Air Manila Office
in the Philippines
Jeju Air, a leading South Korean airline, has recently opened a new office in
Manila, Philippines, marking an exciting expansion into the Southeast Asian
market. This state-of-the-art facility will serve as a hub for Jeju Air's operations
and customer service in the region.
by Jenica Martin
About Jeju Air
Established in 2005
Rapid Growth
Jeju Air is a low-cost carrier
Over the past 15 years, Jeju Air
based in Jeju, South Korea, with
has expanded its fleet and
a focus on domestic and
network, becoming one of the
international routes throughout
largest and most successful
Asia.
airlines in the region.
Customer-Centric
Approach
Commitment to
Innovation
Known for its affordable fares,
The airline continuously invests
convenient schedules, and
in new technologies and
exceptional customer service,
initiatives to enhance the
Jeju Air has earned a reputation
passenger experience and
as a trusted and reliable airline.
optimize its operations.
Expansion to the Philippines
Strategic Location
Untapped Potential
Connectivity
The Philippines, with its vibrant economy
The country's large population and
The new Manila office will serve as a
and growing tourism industry, presents a
increasing demand for air travel create a
gateway for Jeju Air to connect the
compelling opportunity for Jeju Air to
favorable environment for Jeju Air to
Philippines with other destinations in its
expand its reach and serve a new
establish a strong presence and capture
extensive network, facilitating seamless
market.
a significant market share.
travel experiences for passengers.
Key Features of the New
Manila Office
Centralized Location
The new office is strategically
situated in the heart of Manila,
providing easy access and
Collaborative Environment
convenience for both employees and
The office design promotes
customers.
teamwork and cross-functional
collaboration, fostering a dynamic
and innovative work culture.
Technological Investments
Scalable Capacity
The office is equipped with the latest
The office space is designed to
technology and digital tools to
accommodate Jeju Air's future
enhance operational efficiency and
growth and expansion plans in the
customer service.
Philippines.
Services Offered at the
Manila Office
1
Ticketing and Reservations
The Manila office provides full-service ticket sales and
reservation assistance for Jeju Air's flights to and from the
Philippines.
2
Customer Support
Dedicated customer service teams are available to address
inquiries, handle bookings, and provide travel information to
passengers.
3
Flight Operations
The office coordinates the logistics and management of Jeju
Air's flight schedules, ensuring smooth operations and on-time
departures.
Advantages of the
Philippines as a Hub
1 2Growing Aviation
Strategic Location
Market
The country's geographical
The Philippines' expanding
position in Southeast Asia
middle class and increasing
provides Jeju Air with a
demand for air travel make it
strategic hub to reach other
an attractive market for Jeju
key destinations in the region.
Air's expansion.
3
Favorable Business
Environment
4
Diverse Workforce
The Philippines offers a large
The Philippine government's
pool of talented and
pro-business policies and
multilingual professionals to
incentives create a supportive
support Jeju Air's operations
environment for Jeju Air's
and customer service.
operations.
Partnerships and Collaborations
1
2
3
Local Partnerships
International Alliances
Corporate Tie-ups
Jeju Air is actively seeking partnerships
The airline is also exploring
Jeju Air is keen to establish corporate
with Philippine-based travel agencies,
opportunities to collaborate with other
partnerships with Philippine businesses
hotel chains, and tourism operators to
global carriers, enabling it to offer a
to provide tailored travel solutions and
provide seamless travel experiences for
more comprehensive network and
loyalty programs for their employees.
passengers.
codeshare agreements.
Future Plans and Growth
Strategy
1
Expanded Flight Network
Jeju Air plans to increase the number of routes and flight
frequencies from the Manila office, connecting the Philippines
with more destinations in Asia.
2
Increased Capacity
The airline will gradually expand its fleet and personnel in the
Philippines to meet the growing demand for air travel and
accommodate more passengers.
3
Digital Transformation
Jeju Air will continue to invest in innovative technologies and
digital solutions to enhance the customer experience and
improve operational efficiency.