Prepare for Avaya 77900T
Certification- Exam Info,
Syllabus, Questions
77900T Certification Made Easy with nwexam.com
77900T Exam Details
Vendor
Exam Code
Full Exam Name
Number of Questions
Avaya
77900T
Avaya Control Manager R9
Implementation and Support
50
Avaya 77900T Sample Questions
Sample Questions
Practice Exams
Avaya Control Manager for Enterprise Technical Associate
(ASTA-9030) Practice Test
Passing Score
Time Limit
70%
90 minutes
Languages
English
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How to Prepare for 77900T
❏Know and study complete syllabus content from Books
❏Perform enough practice with Avaya system with related Avaya
77900T certification subjects
❏Identify the key configuration, workflow and data flow
❏Perform with online practice exams on NWExam.com for Avaya
Control Manager R9 Implementation and Support
❏Identify your weak areas from practice test and do more practice with
system
❏Repeat practice exams and try to score 100% on www.nwexam.com
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Avaya 77900T Certification Syllabus Content
Topic
Implementation
Support
Administration
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Avaya
77900T
Exam Questions
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01. What component is essential for Avaya Control
Manager's API Web Services to function optimally?
a) .NET Framework
b) Java Runtime Environment
c) Node.js
d) Python Interpreter
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ANSWER:
a) .NET Framework
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02. To assign a work assignment to an agent in Avaya
Control Manager, you would typically navigate to
which section?
a) User Management
b) Work Assignment
c) Agent Configuration
d) Task Allocation
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ANSWER:
b) Work Assignment
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03. Which tasks are critical when configuring Avaya
Control Manager to support Oceana ? (Choose Three)
a) Defining user roles and permissions
b) Configuring data sources and integrations
c) Setting communication protocols
d) Establishing performance benchmarks
e) Assigning network resources
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ANSWER:
a) Defining user roles and permissions
b) Configuring data sources and integrations
d) Establishing performance benchmarks
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04. How should agents be effectively managed within
Avaya Control Manager to optimize work assignments?
(Choose Two)
a) By monitoring performance metrics
b) By customizing user access levels
c) By scheduling based on skill sets
d) By limiting call volumes
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ANSWER:
a) By monitoring performance metrics
c) By scheduling based on skill sets
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05. What must be taken into account when
administering agents’ work assignments in Avaya
Control Manager?
a) Geographical location of agents
b) The age of the hardware used by agents
c) Agents’ individual skills and workload
d) Time zones of customers
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ANSWER:
c) Agents’ individual skills and workload
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More Info on Avaya Certification
▶For more information on Avaya Certification please refer to
FAQ.
▶A Avaya 77900T certification is increasingly becoming
important for the career of employees in IT field.
▶The fees information are for the informative purposes and do
not serve as an official offering and are subject to change.
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