What To Do When QuickBooks Entries
Keep Disappearing After Upgrade
When QuickBooks entries keep disappearing after the upgrade, it can cause a major inconvenience in
managing financial records and also affect the accuracy and reliability of data. Some parts of your
transactions may become inaccessible, or the transactions may disappear entirely. This problem may arise
due to data corruption or damage or because you did not finish the upgrade properly. Let’s discuss this
issue in detail.
Why do QuickBooks Entries Keep Disappearing After the Update?
You may find your QuickBooks entries missing after an update due to the following reasons. There is data
damage in your file, which might be the prime cause behind the disappearance of QuickBooks entries.
If you did not complete the upgrade process properly, some entries/data might go missing after the
update.
Solutions to Resolve Missing QuickBooks Entries
Follow the below solutions to fix the QuickBooks entries that keep disappearing after the upgrade.
Solution 1: Use the Rebuild Data Tool to Repair Your Company File
The Rebuild Data tool in QuickBooks Desktop helps automatically correct minor issues with your
company file and helps in fixing the QuickBooks data missing after update error.
1. Open QuickBooks.
2. Navigate to the File menu.
3. Hover over Utilities.
4. Choose Rebuild Data.
5. Access the QuickBooks Information window, click OK, and follow the prompts to create a backup.
6. Allow the tool to repair your file.
7. This might take some time. QuickBooks may appear unresponsive, but the repair is ongoing if you
can still move your mouse.
: 8. Once the repair is complete, click OK.
9. Return to the File menu, hover over Utilities, and select Verify Data.
10. Let the tool scan your file for any remaining issues.
11. If no problems are detected, click OK, and you can continue using your company file without data
damage.
12. If the tool identifies issues, select Rebuild Now to address them.
Solution 2: Repair your QB files with the help of QuickBooks File Doctor
Step 1: Access the Tool
QuickBooks Tools Hub
1. Close QuickBooks.
2. Download the QuickBooks Tool Hub.
3. Save the file.
4. If you have previously installed the Tool Hub, check its version by on the Home tab,
5. Open the QuickBooksToolHub.exe file.
6. Follow the on-screen instructions.
7. Agree to the terms and conditions.
8. Once installed, double-click the Tool Hub icon
9. Open it.
Step 3: Run the File Doctor Tool
1. Access the Tool Hub.
2. Click on Company File Issues.
3. Select Run QuickBooks File Doctor.
4. Wait a few minutes for the tool to open.
5. If it does not start automatically, open it manually by searching for it.
6. Once the tool is open, choose your company file.
7. If you can’t access the file, click Browse.
8. Select Check your file and Network.
9. Click Continue.
10. Enter your admin password.
11. Click Next.
Conclusion
We have discussed the proven solutions to fix the QuickBooks entries keep disappearing after upgrade
issue primarily caused by data damage. For further help, consider calling QuickBooks experts.