Why is the No Option in QuickBooks
automatic update grayed out?
QuickBooks offers an automatic update feature, which enables users to keep the software automatically updated so that they can
have the latest features and security patches, and they don't need to update the software manually. However, users may
encounter the issue of No Option in QuickBooks automatic update grayed out. In some instances, users prefer to manage the
updates manually to avoid interruption during any crucial task, and this issue prevents them from disabling the automatic
updates. This can happen due to incorrect user permission or settings. Issues with QuickBooks installation can also be
responsible. Do not worry; read the next segment of this guide to resolve this issue.
How to Resolve the No Option in QB Automatic Update is Grayed Out Error
In QuickBooks, there are usually two options, Yes or No, to choose for automatic updates. But when the No option is grayed
out, you can't choose it and cannot prevent automatic updates. In this segment, we will discuss suitable fixes that can help
you disable automatic updates.
Method 1: ensure a stable internet connection
A poor and unstable internet connection can create issues while changing the settings and also causes interruption during the
update. Therefore you should make sure that your internet connection is strong and stable.
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Method 2: Update QuickBooks
Check if you have the latest version of QuickBooks.
1. Open QuickBooks Desktop.
2. Press F2 (or Ctrl+1).
3. Access the Product Information window.
4. In this window, you can view your current version and release number.
5. If you are already on the latest release, there's no need for an update. However, if your version is outdated, implement the
below steps and update it.
Install the Update
1. QuickBooks will start downloading any available updates. If you prefer to manually install the update, follow these steps:
2. Select “Update available.”
3. Choose “Install now.”
4. Proceed with the installation.
Wait for the installation process to complete. This may take some time.
5. Once the update is finished, open QuickBooks to ensure the new version is running.
Method 3: Ensure Administrative Access
Make sure you are logged into QuickBooks with an administrator account. If you are using a restricted user profile, switch to an
admin account to gain full access to the update settings.
1. Look for the QuickBooks icon.
2. Right-click on it.
3. Select the Run as an Administrator.
4. Lastly, click Yes when you get this pop-up message: “Do you want to allow this app to make changes to your device?”
5. Open QuickBooks.
Method 4: Repair QuickBooks Installation
If none of the above steps work, repairing the QuickBooks installation can help.
1.Open the Control Panel.
2. Go to Programs and Features.
3. Find QuickBooks in the list.
4. After that, select it.
5. Click Uninstall/Change.
6. Choose the Repair option.
7. Follow the prompts.
Conclusion
After following this guide, you should be able to fix the issue of No Option in QuickBooks automatic update grayed out. If none of
the solutions help resolve the error, you should reach out to QuickBooks professionals for assistance.