Learn Convenient Ways to Terminate
QuickBooks Desktop Keeps Crashing
Issue
If your QB application keeps closing abruptly while performing functions, it might lead to a QuickBooks
Desktop keeps crashing error. This error code can prevent users from seamlessly accessing the
application and can be triggered by some common reasons, like a damaged QBWUSER file or a corrupted
hard drive. If you are encountering the QuickBooks keeps closing error, you can perform the resolution
steps given below to terminate the issue.
QuickBooks Desktop Keeps Closing Error: Main Reasons and Scenarios
The following common factors and causes might lead to the QuickBooks keeps closing unexpectedly error
1. Essential files, like the QBWUSER file, might not be running correctly, and these files might be
damaged, corrupted, or broken, which can lead to registration issues.
2. The hard drive containing your QuickBooks app might be corrupted, experience bad sectors, and
might not have adequate storage space to sustain QB.
3. Your Windows OS version might be old, outdated, or discontinued, which can cause compatibility
issues while running the QB functions.
4. Your QBW company file name might be too long, contain special characters, or might have
unnecessary spaces, which can cause access issues.
5. The QuickBooks installation process might be faulty or incomplete, and the installation files might be
damaged, corrupted, broken, or missing from the PC.
Troubleshooting Steps to Eliminate the QuickBooks Keeps Crashing
Windows 11 Error
If your QuickBooks keeps crashing after update, you can perform the detailed solutions given below to
address the issue -
Solution 1 - Edit the INI and ECML File Names from the File Directory of
the C Drive
You can eliminate the QB keeps crashing error by renaming the INI and ECML files.
1. Access the QuickBooks File Directory from the C Drive to locate the INI file and right-click on it to
choose
the
Rename
button.
2. Add OLD to the file name and hit Enter to save the changes, followed by renaming the ECML files in
: the same way to rerun QuickBooks and check the status of the crashing issues.
Solution 2 - Activate the Quick Fix My Program Utility to Run an
Application Repair Process
If your QuickBooks isn't running correctly, there might be some general issues in the application that can
be
fixed
by
using
the
tool
hub.
1. Download the QuickBooks Tool Hub setup file from Intuit and install the utility by following the on-screen
prompts
to
access
the
features.
2. Open the tool hub and choose the Quick Fix My Program Tool option from the Program Problems tab to
run
an
application
repair
process.
3. Once the tool stops running, rerun QuickBooks to check if you are able to run the QB functions without
issues.
If your QuickBooks Desktop keeps crashing, you can perform the resolution steps given in this blog to
tackle the issue. In case these solutions seem ineffective in fixing the issues, you can call our team of QB
professionals to get the best guidance with the error message
: