1.855.409.2300 How do I fix QuickBooks Error Code H505? 1.855.409.2300 1.855.409.2300 • QuickBooks Error H505 occurs when users attempt to access a company file located on another computer, indicating issues with multi-user hosting setup. This error is typically caused by incorrect hosting configuration or firewall settings. • Step-by-Step Resolution: • Check Hosting Settings: • On each computer running QuickBooks, open QuickBooks. • Go to File > Utilities. • Ensure only the server (or the computer that hosts the company file) has Host Multi-User Access enabled. Other computers should display Stop Hosting Multi-User Access. • Verify QuickBooks Services: • Press Windows + R, type services.msc, and press Enter. • In the services window, locate QuickBooksDBXX and QBCFMonitorService. • Ensure both services are set to Automatic and are running. If not, right-click the service and select Start. 1.855.409.2300 • Configure Firewall Settings: • Open the Control Panel and navigate to System and Security > Windows Defender Firewall. • Click on Advanced Settings. • Create inbound and outbound rules for QuickBooks and database server manager ports. • Allow QuickBooks executable files through the firewall. • Check Network Connectivity: • Ensure all computers are connected to the same network. • Use the Ping command in the Command Prompt (ping [server IP address]) to verify connectivity between workstations and the server. 1.855.409.2300 1. Use QuickBooks File Doctor: 1. Download and run the QuickBooks File Doctor Tool from the official Intuit website. 2. Follow the prompts to diagnose and fix network issues. • By following these steps, you should be able to resolve QuickBooks Error H505 and restore proper multi-user access to your company files.
