1.855.409.2300 What To Do When stuck in QuickBooks Error H505 After new update? 1.855.409.2300 1.855.409.2300 • QuickBooks Error H505 is a common error that occurs when users attempt to access a company file that is located on another computer and that computer requires additional configuration. This error typically indicates that the multi-user setup is incorrectly configured or there are issues with the company file's hosting. Here is a step-by-step guide to resolving QuickBooks Error H505: Verify Hosting Settings: • Open QuickBooks on all the computers. • Go to "File" > "Utilities." • Ensure that only the server (or the computer hosting the company file) has the option "Host Multi-User Access" enabled. All other computers should have this option disabled. Check Services: • On the server, open the Run command by pressing Windows + R. • Type "services.msc" and hit Enter. • Ensure that "QuickBooksDBXX" (where XX is your version) and "QBCFMonitorService" services are running. Set their startup type to "Automatic." 1.855.409.2300 Configure Firewall Settings: • Go to Control Panel > System and Security > Windows Firewall. • Select "Advanced Settings" and right-click on "Inbound Rules." • Create a new rule for the ports used by QuickBooks (e.g., 8019, 56728-56737). Check Network Connectivity: • Ensure that the server and all workstations are on the same network. • Use the "Ping" command to verify connectivity between the computers. Add Server to Windows Host File: • On the workstation, open the host file located at C:\Windows\System32\Drivers\Etc. • Add the server name and IP address. Restart QuickBooks Services: • Restart the QuickBooks Database Server Manager and QuickBooks services on all computers. • By following these steps, you should be able to resolve QuickBooks Error H505 and ensure proper multi-user mode functionality.
