C A P A C IT Y A N A L Y S IS M E T H O D O L O G Y R e s o u r c e s 1 c h a ir s 2 ① = co n s u m p t io n + s f .E E s e t u p t im e 2 R e s o u rc e s B I N N o t e : if C a p a ci t y 3 # a v a il a b i l i t y t h e re → = B o t t l e -n e c k G en e r a l m e t h o d Id e n t i f y t h e t o m a n a g e B I N A d d it i o n a l : c a p a ci t y , E x p l o it P ro c e ss of a sy s t em B I N , S u b o r d in a t e cy c le t im e = ( IL S E ) p ro c e s s t o B I N , E l e v a t e ^ in c a p a ci ty C a p a ci t y 1 ) K E Y H o w m u c h c a n S y s t e m 2 ) H o w m u ch w e (T P ) = c a p a c it y = t im e m a n y ◦ W IP re d u c e 4 ) H o w → it t a k e t im e ( T T ) a re c u r re n t l y c u rre n t W IP → e f f i c ie n t l y → m á x . t h ro u g h p u t d o e s it e m s T o m in u t e s t im e t o → it e m s ↑ L in T T ↑ W ↑ = IP B I N c a p a ci t y d o u se o u r re s o u r c e s ? h o u rs p e r d a y × → 8 h is × m a c h in e s h o w c a n S 0 C U R IT U A T I O N w it h T h ro u g h p u t = → a re s o u rce / re so u rc e p ro d u ce p e r d oy 8 1 7 ,6 2 lo w e s t c a p a c it y B I N c a p a c it y E f itut t g io n = L I T T L E 'S LA W = - W p p IP C a p a ci t y ↑ c a p a ci t y = ↑ = 3 ,6 3 = 4 = , 5 0 ,4 W IP = T T ✗ T P W IP T T T P = ↑ W IP w o rv in g C a p it a l re q u ir e d , 7 0 % V E S a n d A - 1 → Q D e m U E U E S a n d > c a p a ci t y d u rin g a t im e in t e r v a l ( s e a s o n a li t y ) → 1/ 0 ( t a c k le w it h c y c l ic a l s t o c k ) c u r v e s T o t a l w a it i n g t i m e H o u r s w it h Q u e u e s A r e a A v er a g e ( A ) = P e n d in g w a it i n g A v g . w a it in g o f d e la y e d % A v g . c u s t o m e rs in in ✗ t im e # # = q u e u e h o u rs = → o 8 3 p a x 4 1, 5 P a n 15 0 p a x = A re a = d e l a y e d sh o p in t e r v a l s iz e A re a T o t a l p a x t im e c u s t o m e rs c u s t o m e rs A r g . q u e u e p a x D e la y e d D e la y e d cu st . A re a Q u e u e h rs . t o t a l P a x # h o u rs o p e n 1 / 2 h rs 0 ,2 8 h o u rs 4 1 ,5 9 4 4 1 15 3 ,5 15 0 5 ,5 = = h rs = = 4 1, 5 p a x / n A v g . # it e m s in t h e s y s t e m 2 7 ,2 7 " × a : # A v er a ge 6 2 ,6 % 1 1 ,8 5 (L ) - 0 ,4 4 h r s . 9 4 c u s t o m e rs T o t a l p a x = × q u e u e ( L q ) A rg . q u eu e (W P ) = X T p p a x = A re a T o t a l h o u rs 4 1,5 5 ,5 l W F E E T × ↓ cu s t o m e rs A v e ra g e w a it in g " = 7 ,5 W 5 8 0 ,6 % s a le s ◦ u t ili z a t io n 1/ m u ch 2 c u s t o m e rs = a t i n t erb ly ( p e r ch a ir ) 8 p ro ce sso r = A s s e m b ly c u st o m e r? = p ro d u ce w e ↑ a T T p ro c e s s ? → ↑ T P → s e rv e ¡ ) m a c h in e s s y s t e m t h ro u g p u t p r o c e s s o r c a p a ci t y T T p r o d u c tio n / 0 ,5 c a p a ci t y p ro d u c e ? ra t e ◦ T h ro u g h p u t 3 ) H o w = = c a p a ci t y co n c e p t s ◦ T h ro u g h p u t ◦ U t i l iz a t i o n B I N → ✗ P r o c e s s o r a v a il a b i li t y B a t c h co n s u m p t i o n × # b a t c h e s " (B / N ) s y s te m → 2 T h ro u g h p u t se ts / d a y N o t e : w h e re c u t tin g ) C I T I E S ( p e r ch a ir ) ( 4 y c h a ir s / b u t c h 1 b a t c h es t O = 0 ,2 4 c h a ir s / b a t c h ✗ 1 0 b a t c h e s ③ C h a ir s ✗ 4 0 q A r g . w a it i n g t im e s st co g in er rd o s st co ry to en v in 2 q m a ig * e e H L o IP W ib le ss p d d d e d e L U as e n S S s s le → t or sh is I L If S S ss r B s a D d an (s or xn ) E st Z " le b a t - "Z he t in r D m De * p = h = J = ✓ - r . l s o ry to g o P V n ri n + ry to n ve in e h t g in ld o h of t s co % = b st co ry a it n u h c t a b i ve n o ti ia v e d rd a d an t s K x in ld ho f o st co ry a it n u → ✓ ✗ r V in * 9- → r e rd o f o cy en u q re f = f o t o ro re a u D × g nd a x Q u d er v co to t m be w an e w ∀ f n u is h t k c e ch o # w e = ↳ s q s t h it w + S i EO = w er * s 2 T Q = D it n u t ◦ in o N R ◦ a C 1 @ a C te e D M a t a ( E ✗ ✗ a t de r e iv g em pr ro ot e ryf ve ad in r or to e d e ne I ys a d # = P V or d r e p s st co IX = F = L K t) n re ur (c r e rd o r e p y it nt e im t → d n a m e D a Q u = s S R = a l a iv rr a e h t ty i il b a ri a v l o tr n co o n , m o d n a o = 1 a C → O - D S c ti is in rm w o k r a J = a ( n o ti a ri a v of t n ie ic ff e co = ) ty li bi a ri a v es at ic d in ( n o ti a vi e d rd a d n a t s = ) e ut in m / s er m to us (c te ra l a iv rr a = t = e) im t ( e im t l a iv rr a r- te in . g v a = a IE q a d or N TO a g ro → k c o t s y y it il b a ri a v l a iv rr d n t s er d n U l m t . 2 VE ti e f he m de P F × J × Z = S S p a IN O s LT ✗ ∅ y il = P O R x → in V or er × S ne U y → il b ria Le → a v it il b a ri va s s le e h - y K S * se a re c in it o ri n e s on ti o f le # o ib ss t po es w as lo b sc as t l a e B a o m 9 4× D x Ir p H e ' + K o ti h + * ↳ s st * V co e ↳ ve D x - as h rc u P t o er d S te p to re , rd = o e R la s st u lc en h w ts s o C ca o T co l a t o t • e eu qu ↓ = n io t a iz il ut ↓ → n o ti a z li i t u er v r e S e u e u Q ↑ = . T e eu u q ↑ = . r l va iv rr A ↑ S → ty i il b a ri a v l a i iv es u ue q → e m ti g in it a w e th ts c e ff a ty il b rr a ri A a • ↑ → y t i il b a ri a v e im t e ic rv e s • a v a (t e u e ) k c o st ty fe sa h it w le ck t ty i il b ia ar v h it w t u b y ci q u p a Ca > d an m e D → of pe y t e th d n a t 2 # s er d N IO T A U IT n U . 1 S s e eu u Q ic st a h c to S → ) ic st a ch to (s