How to Resolve QuickBooks Desktop
Installation Error 1328?
QuickBooks Desktop Installation Error 1328 typically occurs when there are issues
with the installation or update process. This error can be frustrating, but several
troubleshooting steps can help resolve it.
1. Verify System Requirements: Ensure that your system meets the minimum
requirements for installing QuickBooks Desktop. Check the official QuickBooks
website for the specific requirements based on your version of QuickBooks.
2. Disable Antivirus and Firewall: Sometimes, security software like antivirus or
firewall can interfere with the installation process. Temporarily disable these
programs and attempt to install QuickBooks again.
3. Rename Config.msi Folder: Navigate to the installation directory of QuickBooks
and locate the Config.msi folder. Rename this folder to Config.msi.old. This step
allows QuickBooks to recreate the folder during the installation process, potentially
resolving the error.
4. Use QuickBooks Install Diagnostic Tool: Intuit provides a diagnostic tool
specifically designed to troubleshoot installation issues. Download and run the
QuickBooks Install Diagnostic Tool from the official Intuit website. Follow the onscreen instructions to scan and repair any issues.
5. Update Windows: Ensure that your Windows operating system is up to date. Go
to Settings > Update & Security > Windows Update, and check for any available
updates. Install any pending updates and restart your computer before attempting
to install QuickBooks again.
6. Install QuickBooks in Selective Startup Mode: Sometimes, third-party
applications or services running in the background can interfere with the
installation process. Boot your computer in Selective Startup mode by following
these steps:
•
Press Windows + R to open the Run dialog box.
•
Type msconfig and press Enter.
•
In the System Configuration window, navigate to the Services tab.
•
Check the box next to Hide all Microsoft services, then click Disable all.
•
Go to the Startup tab and click Open Task Manager.
•
Disable all startup items, then close the Task Manager.
•
Click OK in the System Configuration window and restart your computer. After
restarting, attempt to install QuickBooks again.
7. Repair QuickBooks Installation: If you have a previously installed version of
QuickBooks, you can try repairing the installation. Go to Control
Panel > Programs > Programs and Features. Find QuickBooks in the list, select it,
and click on Repair. Follow the on-screen prompts to complete the repair process.
8. Perform Clean Install of QuickBooks: If none of the above solutions work,
performing a clean install of QuickBooks may resolve the issue. Uninstall QuickBooks
from your system, delete any remaining QuickBooks-related files or folders, and then
reinstall QuickBooks from scratch.
By following these troubleshooting steps, you should be able to resolve QuickBooks
Desktop Installation Error 1328 and successfully install or update QuickBooks
Desktop on your system. If the issue persists, consider reaching out to QuickBooks
support for further assistance.