Hotel “The staff was great. The receptionists were very helpful and answered all our questions. The room was clean and bright, and the room service was always on time. Will be coming back! Thank you so much.” “I recently had the pleasure of staying at [HotelName], and it was an unforgettable experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The luxurious accommodations, coupled with exceptional service, made my stay truly memorable. The hotel’s prime location made exploring the city a breeze, and I can’t wait to return to [HotelName] on my next visit. Highly recommended!” My stay at [HotelName] was nothing short of spectacular. The hotel’s elegant design, combined with its top-notch amenities, made for a truly relaxing and enjoyable experience. The attentive and courteous staff catered to my every need, ensuring that my stay was as comfortable as possible. With its convenient location and outstanding service, [HotelName] has quickly become my go-to choice for accommodations whenever I travel to the area. 5 star!” Bad review Restaurant The food was not very good quality and was overpriced. On top of that, there was dirt on top of the cans of soda and when we went to pay, the owner was having a phone conversation the entire time while at the counter and we had to wait until another person who worked there noticed this in order for us to pay for the food. It was overall a very bad experience. Hotel Room I was extremely disappointed with the quality of the room I stayed in. One of the most significant issues I encountered was with the bed. It was extremely uncomfortable and making it difficult for me to get a good night’s sleep. This made for a restless and unpleasant stay. The cleanliness of the room is also a major concern. The toilet was not clean and there were several stains on the floor. These issues made it clear that the room was not being properly maintained and left me feeling frustrated with the quality of the hotel. The services During my stay at the Easy Plaza Hotel, I was deeply disappointed with the quality of the staff and services. Getting assistance with basic requests was difficult, and the staff seemed uninterested in improving my stay. It was clear that the hotel was not investing in training and maintaining a high level of customer service, leading to an unsatisfactory experience. Review on the facilities The facilities at the hotel were also a major disappointment during my stay. Many of them seemed to be in disrepair, with some not functioning properly at all. One of the most frustrating issues I encountered was with the elevators. It was difficult to access my room, especially when I had luggage with me, as the elevators were not working. Additionally, the pool area was not well-maintained. The water was not clean and there were several broken tiles around the pool. This made it unappealing to use and left me feeling frustrated that I was paying for amenities that were not up to par.