QuickBooks Keeps Freezing? Try These Fixes
Frequent technical issues are often experienced in QuickBooks, including recurring
glitches that can lead to QuickBooks keeps freezing. This occurs when the software
becomes unresponsive and generates a new off-screen window, making it difficult for
users to close the program, resulting in a freezing problem. The freezing problem in
QuickBooks is a significant hindrance to the software’s overall functionality, often
manifesting as unexpected glitches and interruptions.
During these freezing episodes, users find themselves unable to perform any tasks
within the application. This issue commonly arises when the size of the company file
surpasses storage limits, leading to operational difficulties due to storage constraints.
Additionally, outdated or corrupted system configurations can exacerbate the problem,
as can the presence of damaged company files. These factors collectively increase
the likelihood of encountering the freezing error in QuickBooks.
Experiencing a frozen QuickBooks can disrupt your regular workflow and
cause significant inconvenience. If you encounter technical issues or find it
challenging to follow the troubleshooting steps provided in this blog, feel
free to reach out to the Support Team for assistance at our 1.855.738.2784.
Why Does QuickBooks Desktop Keep
Freezing?
This part of the blog explores the typical causes behind QuickBooks Desktop freezing,
which can be a major obstacle when handling your business finances.
1. If the PDF and preference files become corrupted, users may
encounter QuickBooks Event ID 4. Damage to these files can disrupt QuickBooks
Desktop functionality, leading to freezing during tasks.
2. Running QuickBooks in an incompatible Windows compatibility mode can result in
issues and freezes. It’s crucial to ensure compatibility settings align properly to
avoid disruptions in functionality.
Solutions to Manage Quickbooks Freezing
Upon Opening
Experiencing QuickBooks freezing when opening can disrupt your workflow, but
simple troubleshooting steps can help resolve the issue and restore smooth operation.
Solution 1: Recover the Portable Company File
If you encounter data problems, QuickBooks enables you to generate a portable file to
resolve the issue. Follow the steps provided below to create one.
1. Open your QuickBooks file and go to the ‘File’ menu.
2. Choose ‘Create Copy.’
3. Select ‘Portable Company File’ and then click ‘Next.’
4. Pick a location to save the portable file, click ‘Save,’ and then ‘OK.’
5. To restore the portable file, go to the ‘File’ menu and select ‘Open or Restore
Company.’
6. Click ‘Next’ and choose ‘Restore a Portable File.’
7. Locate the portable file and select it.
8. Click ‘Open’ and then ‘Next.’
9. Finally, after changing the location of the company file, if needed, click ‘Save.’
Solution 2: Reset and Download Updates
Resetting and downloading the most recent updates can fix underlying problems
linked to outdated software elements, which could be the cause of QuickBooks
freezing.
1. Launch QuickBooks Desktop.
2. Access the ‘Help‘ menu and opt for ‘Update QuickBooks Desktop.’
3. Within the ‘Update QuickBooks‘ window, head to the ‘Options‘ tab.
4. Tap on ‘Mark All‘ and then hit ‘Save.‘
5. Move to the ‘Update Now‘ tab and select the ‘Reset Update‘ option.
6. Click ‘Get Updates‘ to commence downloading.
7. After the download finishes, restart QuickBooks. When prompted, agree to install
the new release.
Hopefully, the solutions explained above will help you fix QuickBooks freezing issues.
After trying all the above solutions, if your QuickBooks keeps freezing, reach out to
QuickBooks Data Services at our 1.855.738.2784 for expert support.