China Vigor Drilling Oil Tools and Equipment Co., Ltd.
Customer’s Satisfaction Questionnaire
VGSQ-2023-07-001
Version No.：
Customer
UZMA
Country
MALAYSIA
VGSPT-2023-A2
Record No.：
Contact Person
Title
khalieff.zakey@uzmagroup.com
E-mail
Start time of cooperation
ASSET MANAGER
Cooperated Amount
Dear Sir or Madam,
Thanks for your long time supporting and cooperation! In order to have a better understanding about your requirements and demands, please
complete the below question form to help us improve ourselves and offer better service! Please fill "√" in the blank that you consider degree of
satisfaction, thank you in advance!
Item
Perfect
Good
Satisfied
Bad
Terrible
10
8
6
4
2
The quality of products
Delivery satisfaction
Packaging satisfaction
Documentation satisfaction
Response satisfaction
Other Questions Survey
Q1: How often would you like to get update on the project progress?
A: 1 Month
B: 2 Weeks
C: 1 Week
Q2: Would you like to continue to cooperate with VIGOR? Why?
A2: YES
Q3: What do you suggest VIGOR to improve for future cooperation?
A3: QUALITY DOCUMENTATION, FOLLOWED AS PER RECOMMENDED BY API
Q4: Would you like to expand the business with VIGOR for new Products / Projects?
A4: YES
Q5: Do you have new Products / Projects which VIGOR can support in the next 3 months?
A5: 13-5/8" API RISER
Other Suggestions:
Thank you for your time! Your kind feedbacks will help us to do better.
Customer Signature:
Date: 29/4/2024