TECHNICAL FIXES TO OVERCOME QUICKBOOKS
ERROR 557
QuickBooks throws an unexpected technical glitch as the user is about to run payroll updates
while managing the company finances. This could be QuickBooks Error 557, frequently
encountered in QuickBooks Desktop Payroll. “QuickBooks has encountered a problem and needs
to be closed” is the prompt that appears when the 557 error occurs. In this article, we’ll dive into
the typical causes of this error and how to resolve them quickly.But let’s not overlook how
important payroll is for the company overall.
As important as it is to troubleshoot independently, consider the consequences of making a
mistake.
If you want to know how to fix QuickBooks Error 557- Click Here
WHAT ARE THE CAUSES OF THE QUICKBOOKS
ERROR 557?
Two primary factors contribute to the whole issue of facing error 557. They are mentioned below.
1. Product Not Updated: QuickBooks releases updates regularly to ensure compatibility with the newest
technologies, address errors, and improve functionality. The software can have issues if it is outdated.
2. Inactive Payroll Subscription: For QuickBooks to execute payroll updates effectively, it has to have an
active subscription. Therefore, QB can encounter error 557 if the payroll subscription is suspended.
QUICK FIXES FOR QUICKBOOKS ERROR 557
Now that we have an understanding of the primary reasons behind this issue. Based on this, let’s proceed
with a specific approach for resolving payroll errors.
TROUBLESHOOTING SOLUTION 1 – UPDATE THE
QUICKBOOKS DATA AND MAKE A BACKUP
Data backup is one of the most important aspects of data management. Hardware failures, human error,
and power outages are all prevented by backups.
One of the possible causes of error 557 is using an older version of QuickBooks, as mentioned in the
causes. So, let’s update to the most recent version of QuickBooks.
1. Launch QuickBooks Desktop
2. Select Help from the Help menu. In the drop-down menu, options will appear
3. Choose the Update QuickBooks Desktop option.
4. The screen will display the Update Now, Options, and Overview tabs.
5. To check whether the Automatic Update is enabled, select the Overview tab.
6. Select “Update Now.” If there is a new version available,
7. Note: To enable Automatic Updates, choose the option and press the Yes button if it hasn’t already
been enabled.
8. It implies that in the future, QuickBooks will send you updates.
9. To start the download, select Update Now and then Get Updates.
10. QuickBooks will ask to restart the computer to apply the Update after it has finished downloading.
11. Create a backup copy of the QuickBooks Desktop company file.
If the error 557 persists, try the next fix.
SOLUTION 2 – USING A WEB BROWSER TO REACTIVATE THE
SERVICE
1. Sign in to the CAMPs (Customer Account Management Portal) page.
2. Select the item or service from the Manage your QuickBooks page that you wish to manage.
3. Choose the Payroll Subscription tile from the Products & Services.
4. The subscription status is displayed under the blue toolbar.
5. The subscription would be displayed as Canceled. Click the Resubscribe link located under the status.
6. After ensuring all the information in the Reactivate Subscription fields is correct, click Save and
Continue.
7. After checking the billing and subscription information, click Reactivate.
8. A pop-up will appear once the subscription has been reactivated; click Got it!
9. The whole process of reactivating the subscription can take up to 24 hours. After it’s finished, the
subscription will appear as Active.
The fixes mentioned above from our technical specialists will resolve QuickBooks problem 557. If you
follow the guidelines, you might be able to solve the issue. However, on the safer side, A company should
have excellent accuracy when it comes to financial performance. Furthermore, a professional touch can at
times make all the difference. Thus, if you’re unsure how to fix QuickBooks Error 557, dial
+1.833.802.0002 for expert assistance.