Training and
Development
Prithila Mim Banta
2020185
Mayhady Islam
2022094
Md. Jahiduzzaman
2020180
Sumi Akter
2020620
Tandra Chakrabarty
2021965
Course Title: Strategic Human Resource
Management
Course ID: HRM390
Background
Improve employee productivity
Enhance customer satisfaction
Increase innovation.
Reduce costs
Attract and retain top talent
Methodology :
Interview
The methods used to
deliver Training and
Development.
The organization's
Training and
Development strategy.
The types of Training
and Development
programs offered.
The evaluation of
Training and
Development programs
The impact of
Training and
Development on the
organization's
performance
Training and
Development
Types of T&D Programs
 Technical skills training
 leadership development

customer service
training
 soft skills training

compliance training
 Sales training
 Ethnical skills training

customer service training
 leadership development

soft skills training
 project management training
 diversity and inclusion
training
 soft skills training
 cyber security training
Methods of Delivering T&D
 Classroom training,
 online training,
 on-the-job training,

mentoring,

coaching
 Classroom training,
 online training,
 on-the-job training,

coaching
 Classroom training,
 online training,
 on-the-job training,
 mentoring,
 coaching
Impact of T&D
 Increased employee
productivity
 enhanced customer
satisfaction,
 improved innovation,
 reduced costs,
 improved employee retention
 Increased sales,


improved customer
 Increased product
development speed,
satisfaction,
 improved product quality,
reduced employee
 reduced employee turnover
turnover
Findings
•Increased employee productivity
•Enhanced customer satisfaction
•Improved innovation
•Reduced costs
•Improved employee retention
Discussion
•Attract and retain top talent.
•Adapt to change.
•Stay ahead of the competition
Conclusion
Training and development is a critical
component of success for private sector
organizations. By investing in Training and
Development, organizations can improve
their employee performance, enhance
customer satisfaction, innovate, reduce
costs, and attract and retain top talent.
Thanks!
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