1.855.856.0042
QuickBooks
Save as PDF Not
Working:
Troubleshooting
Guide
Problems with the PDF file may cause QuickBooks to be unable to create the
required PDF file. QuickBooks save as PDF Not Working happens when trying to
generate, email, or print a report. It may also manifest if the Microsoft XPS
Document Writer (MXDW) driver is outdated.
Although users have the option to create PDFs using third-party printers like
Adobe PDF, this process is generally time-consuming. Hence, the built-in PDF
printer is the preferred choice. Users frequently encounter the error message
'QuickBooks Cannot Create PDF,' indicating difficulties in saving forms. To explore
this issue further, refer to the complete blog.
Resolving the save as PDF not working error may necessitate additional live
assistance from an expert. Feel free to contact the QuickBooks Desktop
Technical Support Toll-free Number (1.855.856.0042) for assistance at any time.
Causes Responsible for Starting QuickBooks Cannot Create
PDF Issue
If QuickBooks cannot create a PDF file, it could be attributed to any or all of
the reasons listed below.
QuickBooks encounters an issue when it cannot access the TEMP folder,
causing potential disruptions. This limitation prevents smooth
functioning and may hinder processes dependent on the TEMP folder.
The recently updated Windows 10 XPS Document Writer device is
causing disturbances in the system, introducing complications or
difficulties that might affect the overall performance and functionality.
Solving QuickBooks Unable to Create PDF File Error
If you face ‘QuickBooks unable to create PDF file’ on your system, the
provided solutions below can assist in promptly resolving the problem.
Follow these solutions in the specified sequence.
Solution 1: Adjust Permissions for the TEMP Folder
If QuickBooks is unable to reach these files within the TEMP folder, the
PDF tool malfunctions, requiring a reset of the folder's permissions.
1. Close QuickBooks and access the ‘Run’ window by pressing the
‘Windows Key + R.’
2. Enter ‘ %TEMP%’ and select OK.
3. Right-click and choose ‘Properties.’
4. Navigate to the ‘Security’ tab and verify that each user name and
group have ‘Full Control.’
5. If not, adjust permissions to ‘Full Control’ and save the changes.
6. Click OK to exit the window and attempt to save it as a PDF in
QuickBooks once more.
Solution 2: Roll Back to the Previous Drivers for Microsoft XPS
Document Writer
To address the issue, it's necessary to remove the new Microsoft XPS
document writer device and revert the drivers to the previous version,
following the provided steps.
1. Open the Start menu by pressing the Windows Key and type 'Print
Management' in the search bar.
2. Press ‘Enter’ and choose the ‘Print Management program’ from the
top result.
3. In the Print Management window's left pane, click on ‘Print Server.’
4. Select your computer's name and choose the last option, ‘Printers.’
5. Locate ‘Microsoft XPS Document Writer' on the right side and click
the X mark on the toolbar.
6. Now choose ‘Add Printer.’
Proceed with Next in the ‘Network Printer Installation Wizard’ and
choose ‘Create a New Port.’
From the drop-down menu of ‘Available Port Types,’ select ‘Local
Port,’ and enter ‘XPS’ as the ‘Port Name.’
Click OK and choose the Have Disk button on the Install the Printer
Driver window.
Enter 'Microsoft XPS Document Writer' as the printer name and click
Next to complete the task.
In conclusion, our blog addresses the prevalent user concern regarding
the ‘QuickBooks save as PDF not working.’ We trust that the outlined
steps are clear and will assist readers in resolving the issue. If you
encounter further issues with the solutions, feel free to contact
QuickBooks Desktop Toll-Free Number 1.855.856.0042 for professional
assistance at any time.