you can increase your odds. One of the best ways is to understand users’ reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons. Adaptive Path co-founder Indi Young has written a roll-up-your-sleeves book for designers, managers, and anyone else interested in making design strategic, and successful. “Indi Young’s mental models are the perfect way for your team to integrate your user’s perspective into your design. I’ll be giving this book out to all our important clients and insisting they make it part of their process.” M E N T A L M O D E L S by INDI YOUNG There is no single methodology for creating the perfect product—but JARED SPOOL CEO and Founding Principal User Interface Engineering “Indi’s book provides a systematic and invaluable means for applying mental models; having used her method on many large projects, I’m a true believer.” CAMILLE SOBALVARRO Senior Director, Web Marketing & Communications Sybase Inc. “Indi Young’s common-sense approach focuses on user behavior, diagrammatic representations, and the participation of all stakeholders in collaborative discovery. It is a book that designers and students alike will find useful.” RICHARD BUCHANAN Professor of Design Carnegie Mellon University School of Design MENTAL MODEL S www.rosenfeldmedia.com Aligning Design Strategy with Human Behavior MORE ON MENTAL MODELS www.rosenfeldmedia.com/books/mental-models/ by INDI YOUNG foreword by Jeff Veen Atomic Task ID# Aud Seg Loc Quote Pursue BI Concepts from Industry Magazines 101A PSN NA Because I read industry magazines. IT magazines have been mentioning business intelligence. Read industry magazines, trade press Subscribe to and read vertical industry publications 104 PrSOE MT PRESO T Read neutral trade newsletter vendor comparison reports 104 NA I have lots of biz magazines… industry, trade press. NA Day to day through either weekly or daily newsletters, which are either business journals or industry tracking… as well as a couple of specific telecom NA journals. The trade newsletters would also do Use industry research newsletters to learn Follow developments in DW industry 115 PRENB 101A PSN Actively survey and consider new technology from business and tech side 104 PrSOE MT Research technologies and products to use Keep up with the IT industry to survive in IT Subscribe to and read vertical industry publications Learn from tech team’s expertise for latest industry developments 115 PRENB 101A PSN 112 PRESO T PrSOE MB 112 105 PrSOE MT comparisons so I had an idea of what box compares with that box. I used neutral sorts of sources EU [Are these research things Forester and Gartner?] Yes. Newsletters. NA very interested in and following developments in [data warehousing] work. Came to attention to several of us in the IT dept way before the business NA Ioffice survey technology and have an opinion about it, both from a technological side and from a business side EU dealing with research to find exactly what technologies and products we need use is no way to survive in the IT NA to There world without reading something NA General IT industry NA our technical people, their trade magazines, internet searches or reviews… industry group meetings… One of the tech people might say, “This might be of help to you.” Atomic Tasks A Ctry Supporting Quotes Get New Product Concept from Marketing S JPN Every day the research lab receives people from marketing and sales. Depends on the topic, he spends 30 minutes to 2 hours a day with the marketing and sales. S JPN Marketing colleagues announce to my development people that this concept is highly evaluated by the consumer… This is a typical starting point of a new product, of a local product. S JPN I meet customers, collect the needs from the customers… talk with their purchasing department people or technical people… After 5pm, we have more social occasions, to collect the needs, while drinking. R ESP If one particular market segment has more than 10 customers asking for the same product we don’t have, and it looks to be a product we can make, we need to get in there. S JPN Also have to cover other themes that come from customers… Customer’s first contact actually is Lintec, to tell the company what the new needs are. They come to our company: “Can you solve this?”… As for spotproblem solving for the customer, they receive 300 requests per month. S GBR We’re the central development work. If a customer has an application. S DEU One aspect is what the customer of our company requires, in some cases the customer tells us this is what we need… sales force direct contact with our customers, in constant dialog… getting constant feedback about new product development and what the customer requires. BC* S CHN The government they say, “We want ABC” and we put ABC together. Collect New Product Needs from Customers Get Specification from Government ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® ® Give myself time to get to the airport Figure out which city to spend the night in Look up weather forecast to determine if a connection in a certain city might delay me Decide when to hold meetings in each city Find out transit time Find out if my favorite hotel is close enough to be worth extra drive time Choose hotel closest to meeting location Make Airline Reservation Read reviews on nearby restaurants Choose rental company unlikely to have a long line of customers from my flight Look up traffic delay risks Reserve a Rental Car Pick nearby restaurant for client dinner Make Hotel Reservation “My friend really likes talking about the movie, so we’ll end up talking.” “…talk with afterwards… What we like or dislike… Whether it was good” “I’m interested in hearing it after.” Discuss Film Directly After Viewing “My friend really likes talking about the movie, so we’ll end up talking.” “…talk with afterwards… What we like or dislike… Whether it was good” “I’m interested in hearing it after.” Discuss Film Afterwards Discuss Film Directly After Viewing “My friend really likes talking about the movie, so we’ll end up talking.” “…talk with afterwards… What we like or dislike… Whether it was good” “I’m interested in hearing it after.” Discuss Films with Friends Later “...over lunch. We talk about movies we’ve seen over the weekend.” Discuss the Film Go Somewhere to Sit and Discuss Film Go Somewhere to Sit and Discuss Film “…sit down and have that experience of …talking about the movie.” Discuss Film Afterwards Discuss Film Directly After Viewing “My friend really likes talking about the movie, so we’ll end up talking.” “…talk with afterwards… What we like or dislike… Whether it was good” “I’m interested in hearing it after.” Discuss Films with Friends Later “...over lunch. We talk about movies we’ve seen over the weekend.” Learn Craft from Discussion of Unusual Points Discuss Bad Points of Film Afterwards “We’ll usually trash it afterwards. I get ideas out of a bad experience…” “If the movie fell short, we talk about things they could have done…” Discuss the Quality Screenplay “I like to say, ‘This director is good!’ or ‘This writer sucks!’” Discuss Unusual Points of the Film Afterwards “Talk about thinks I notice that were unusual.” “If the subject matter is thought provoking or interesting…” Discuss Good Points of the Film “Talk about the movie… we analyze what we thought worked.” Discuss Interpretation of Book Discuss Interpretation of Book Afterwards “We commented on it after… we debated…” Ask Strangers Their Opinion After the Film Ask Strangers Their Opinion After the Film “I walked outside and there were some Russians, so I thought I’d…” Interact with People About the Film Discuss the Film Go Somewhere to Sit and Discuss Film Go Somewhere to Sit and Discuss Film Discuss Film Afterwards Discuss Film Directly After Viewing Discuss Films with Friends Later Learn Craft from Discussion of Unusual Points Discuss Bad Points of Film Afterwards Discuss the Quality Screenplay Discuss Unusual Points of the Film Afterwards Discuss Good Points of the Film Discuss Interpretation of Book Discuss Interpretation of Book Afterwards Ask Strangers Their Opinion After the Film Ask Strangers Their Opinion After the Film Recommend a Film Write a Review Write a Review Decide Writing Reviews is a Waste of Time Recommend a Film When Asked Recommend a Film When Asked Watch the Film Identify with the Film Interact with People About the Film Follow the Industry Mental Space Tower Discuss Film Afterwards Let the Movie Linger Write a Review Track Production Studio/Box Office News Get Toys, DVDs, Books, Soundtracks Wish that a Film Could Change How You Act Investigate Story from a Film Afterwards Tower Have a Date Night Watch Films Regularly Organize a Group Attend Films with Others Attend Films Alone Read the Book Listen to Soundtrack Study Film Write Entertainment Task – Still Needs Processing! Mental Space Tower Discuss Film Afterwards Let the Movie Linger Write a Review Track Production Studio/Box Office News Get Toys, DVDs, Books, Soundtracks Wish that a Film Could Change How You Act Investigate Story from a Film Afterwards Dress in Costume Dress in Costume Tower Have a Date Night Watch Films Regularly Organize a Group Attend Films with Others Read the Book Listen to Soundtrack Study Film Write Entertainment Watch Film Alone Watch Certain DVDs Alone Attend Films Alone Get Reviewers’ Opinion of Films Get Reviewers’ Opinion of a Film Read the Reviewers You Respect Read Compiled Reviews Read Many Reviews to Get a Consensus Read Newspaper Reviews Read Film Festival Reviews Decide to Watch a Film Watch a Film for Pleasure Watch a Film to Avoid Something Watch a Film to Achieve a Mood Have a Date Night Take Family Dependents to a Film Share a Film with Friends Watch a Film to Learn Watch a Film in Theater for the Experience Watch Films Regularly Watch a Film Spontaneously Attend Films with a Group Watch Your Film Expenses Encounter a Film You Haven’t Heard Of Encounter a Film You Haven’t Heard Of Choose Films Look for Certain Qualities Choose Films because of Familiarity Watch a Certain Genre During Winter Include Random Film Choices Inherit Interest in a Genre from Family Choose Films Together with Companions Avoid Certain Films Decide on Film Based on Reviewer’s Opinion Postpone a Film Learn More about a Film Read Review to Get an Idea of the Film Talk About Films You Want to See Look for Trailers Online Logistics Examples Task Anne Conduct Interviews Comb Transcripts Group Concepts Barbara Conduct Interviews Group Concepts Eric Comb Transcripts Week 1 Week 2 Week 3 Week 4 Identify with a Film Allow a Film to Permeate Your Life Buy the Soundtrack Listen to Soundtrack Read the Book Afterward Investigate Story from a Film Afterward Wish that a Film Can Change How I Act Let the Movie Linger Collect Film-Related Stuff Save Tickets in Scrapbook Collect Film Artwork Collect Toys Get the DVD Buy Special DVDs Get DVDs as Gifts Watch a Film Multiple Times Watch DVDs You Own More than Once Watch Film Multiple Times Interact with People about Film Discuss the Film Avoid Discussions Ask Strangers Their Opinion After a Film Atomic Task Mental Space Task Tower Task Identify with a Film Allow a Film to Permeate My Life Buy Soundtrack Buy the Soundtrack Listen to Soundtrack Listen to Soundtrack Aud Seg Loc SM SF FP FP SR SR SM SF FP SR Read the Book Afterward Read Book FP SR After Seeing the Film the Book Buy FP SR Investigate Story from a Film Afterward Investigate FP SR Story from a Film Afterwards Out of Curiosity Wish that a Film Can Change How I Act Let the Movie Linger Collect Film-Related Stuff Save Tickets in Scrapbook Collect Film Artwork Collect Toys Get the DVD Buy Special DVDs Get DVDs as Gifts Watch a Film Multiple Times Watch DVDs I Own More than Once Watch Film Multiple Times Interact with People about Film Follow the Industry Buy Soundtrack Listen to Soundtrack Read the Book Afterward Investigate Story of Film Afterward Save Tickets in Scrapbook Wish That a Film Can Change How I Act Collect Film Artwork Buy Special DVDs Watch DVDs I Own More than Once Let the Movie Linger Collect Toys Get DVDs as Gifts Watch Film Multiple Times Aud Atomic Task Seg Loc Mental Space Task Tower Task Identify with a Film Allow a Film to Permeate My Life Buy Soundtrack Listen to Soundtrack Read the Book Afterward Investigate Story from a Film Afterward Wish that a Film Can Change How I Act Let the Movie Linger Collect Film-Related Stuff Save Tickets in Scrapbook Collect Film Artwork Collect Toys Get the DVD Buy Special DVDs Get DVDs as Gifts Watch a Film Multiple Times Watch DVDs I Own More than Once Watch Film Multiple Times Interact with People about Film Discuss the Film Afterward Avoid Discussions Ask Strangers Their Opinion After a Film Discuss Interpretation of Book Learn Craft from Discussion of Unusual Points Allow a Film to Permeate My Life Buy Soundtrack Listen to Soundtrack Read the Book Afterward Collect Film-Related Stuff Investigate Story of Film Afterward Save Tickets in Scrapbook Wish That a Film Can Change How I Act Collect Film Artwork Buy Special DVDs Watch DVDs I Own More than Once Let the Movie Linger Collect Toys Get DVDs as Gifts Watch Film Multiple Times Get the DVD Watch a Film Multiple Times Allow a Film to Permeate My Life Buy Soundtrack Listen to Soundtrack Read the Book Afterward Collect Film-Related Stuff Investigate Story of Film Afterward Save Tickets in Scrapbook Wish That a Film Can Change How I Act Collect Film Artwork Buy Special DVDs Watch DVDs I Own More than Once Let the Movie Linger Collect Toys Get DVDs as Gifts Watch Film Multiple Times Get the DVD Watch a Film Multiple Times Listen to Soundtrack Buy Soundtrack Allow a Film to Permeate My Life Discuss Interpretation of Book Ask Strangers Their Opinion After a Film Avoid Discussions Discuss the Film Afterward Discuss Film Afterward Write a Review Recommend a Film when Asked Collect Film-Related Stuff Read the Book Afterward Watch DVDs I Own More than Once Go Somewhere to Sit and Discuss Film Recommend a Film Save Tickets in Scrapbook Buy Special DVDs Watch Film Multiple Times Learn Craft from Discussion of Unusual Points Investigate Story of Film Afterward Collect Film Artwork Get DVDs as Gifts Watch a Film Multiple Times Wish That a Film Can Change How I Act Collect Toys Get the DVD Let the Movie Linger Track Box Office Competition Track Box Office Competition Track Production Studio News Track Production Studio News Become S About the Writ Entertain Study F Craft Rare (1 Voice) Mental Space Movie Goer Mental Model Conceptual Group Popular (5+ Voices) Normal (2-4 Voices) Rare (1 Voice) Added During Workshop Read About Films I Want to See Look for Trailers Online Look for Trailers Online Look for Film Information Online Anticipate a Film Set Expectations Get Excited about a Film Conceptual Group Popular (4+ Voices) Normal (2-3 Voices) Rare (1 Voice) Added During Workshop Technology Authority End User Head of Household Get Notification to Rpt. Time Off Rare (1 Voice) Conceptual Group Popular (5+ Voices) Plan for Growth of Data Normal (2-4 Voices) Rare (1 Voice) Monitor Disk Space Anticipate Growth of Data Added During Workshop Monitor Disk Space Estimate Capacity Needs Evaluator Implementer Maintainer Decision Maker Research Make Decision Administrator Order Coordinate Set-up Modify Plan Telecom Authority Research Make Decision Set Up Products Head of Household Order Review/Pay Bills Coordinate Set-up Modify Plan Bill Manager Review/Pay Bills User Learn Products Use Products Guru Use Advanced Features Set Up Products User Learn Products Use Products Use Advanced Features Pre-Sales, don’t own Sybase Research products Become familiar with Sybase Propose enterprise software strategy Determine requirements Evaluate vendor solutions Purchase enterprise solution Pre-Sales, own Sybase Research products Post-Sales Support Set up hardware Run project to install solution Clean up issues with solution/app Create an application Upgrade products Thought Leader Stay current with technology Monitor system Maintain data storage Back up data Warehouse the data Administer user access Optimize database Resolve problems as they come up Learn about system Coordinate ongoing tasks Get budget Upgrade software Social Connector Innate leader Self-confident, outgoing Will Participate If Asked Less committed Path of least resistance Self Conscious Worry what people think Discuss situations w/friends Good Samaritan Thinks of their friends Makes introductions Expand the Possibilities Grow network, diversify Feel there’s limited time left Get on the Love Train Everyone deserves love Want friends to be happy See What Happens Attracting people is easy Passive approach to dating Trying Too Hard Attracting people is difficult Timid, fearful, overwhelmed Think It Through Careful, rules about dating Don’t risk friendships to set people up premier-only utilities Prod Data Sheets Premier prefs in addition to global utilities premier site Finder (with Contact Us (Cust Partner Links, Welcome: This is Web site help (in Service Award) Premier version not me languages) Premier site help Premier log-off languages) content available to all Premier Product Doc Retrieve cust Retrieve cust Retrieve cust Retrieve cust acct Product FAQ Product Doc DC Promo Goods Plant ISO Retrieve cust orders consignments orders for re-order balance Finder Finder external site certificates quotes & contracts Finder with customers languages (custall log-in) order Shipping info management product & Contact Us Find cert of Co-op acct (Request a sales support analysis for batch Sample) balance (phone #) co-op content knowledge- [Industry]: [Industry]]: [Industry]: [Industry]: [Industry]: [Industry]: Products Services Specialized info Specialized Forms Applications & sharing Co-op Request [Industry]: Sales policies & incentives guidelines Specialized Mkts Co-op info program policies & Form programs guidelines Customer Claim Distributor Claim Form Form Co-op Order Form [Industry]: premier Tech Distributor Customer program Newsletter Tech info Library items CD-ROM, Promo may appear under Contact list Lit. ordering Co-op Sales Kit Co-op ads Form Tech Talk Tech Library headings on Premier pages Glossary Co-op Project distall-only content knowledge-sharing content Technical manuals Contact map Sales specials available only to distall appears within areas under Premier knowledge- distributor-type content sharing heading (custall log-in) Technical articles Product Services list Case histories Selection guide or Retrieve cust acct (distall) balance Channel Partner Product Doc may belong in distall area line Bulletin Board specifications chart available to custall (Customer) log-in -- ALL Industries On- (Distributor) log-in Premier prefs Sales aids Info & materials Product Finder application guides Electronics Distributor Margin Competitive lit Press releases Sample Support Program Reimbursement Warranties Channel Partner Sales specials contacts (product news) Pavement site tools redundant throughout Premier pages Distributors New Promotional Tutorials & How- literature Tos Prod Data Sheets Product Doc Product FAQ Finder Finder Finder [[Industry]: [Industry]: Specialized info Specialized info Case histories E-Binder CD Product Doc Distributor Field testing Find a Distributor Newsletter Contact Us Quality (Services Inquiry) commitment (Request a Sample) potential Tech Library material scattered Contact Us (Ask Contact Us (Cust E-mail Updates: an Industry Expert) Service Locations) [Industry] dc promo Tos Choose language DC COINS DC COINS External sites throughout Premier Tutorials & HowFinder with Contact Us Formulations material in custall (Customer) area DC COINS User's Manual available only to custconst (Construction) log-in pages View/Print Sample View / Print Testing Warranty Request DC COINS Search Personal Info Phone Numbers Employee Dashboard Home and Mailing Address Personal Info Vacations HRDB Report Time Off Emergency Contacts “Officing” Kinko's Card Employee and Benefits Handbooks PeopleFlex Handbook Mail Services Procurement Card Request an InFocus Projector Benefits Office Supplies Benefits US Legal Jobs Quality of Life Sports and Wellness People Programs PeopleForce CiteLine Health Legal LifeCare People Referral Program Internal Job Openings University Relations International Assignments Investing 401k fund Investments Insider Trading Employee Stock PurchasePlan Stock Culture? PeopleSoft 101 Navigating the PeopleNet PeopleZine Community Connection Raving Daves International? PeopleSoft United Kingdom Employee Site Choose a Good Theater Choose Theater with Good Parking Choose Theater with Good Eats Choose Theater with Comfortable Seating Choose Theater with Good Projection Choose Easy Theater Choose Smaller Theater Choose Smaller Theater for Eclectic Films Choose Theater with Good Sound Choose Convenient Thtr. to Meet Companion Choose Smaller Theater for the Neighborhood Choose Clean Theater Choose Multiplex for Familiarity Choose Smaller Theater for Aesthetics Theaters Near Me Choose Theater with Big Crowd for Energy Choose Theater with Big Crowd for Energy Look Up Running Times (Length) Look Up Running Times Choose Screening Time Resolve Group Logistics Choose Later Screening Meet Group at Theater Avoid Early Screening Avoid Being Late to Theater Choose Early Screening Avoid Being Late to Theater Theaters Near Me Theaters Near Me Get Tickets for a Group Schedule a Time with a Group Get to The Collect Film-Related Stuff Save Tickets in Scrapbook Get the DVD Collect Film Artwork Buy Special DVDs Watch DVDs I Own More than Once Collect Toys Get DVDs as Gifts Watch Film Multiple Times DVD Release Dates Watch a Film Multiple Times Write Fan Mail Write Fan Mail to a Director Write Fan Mail to an Actor Rent a Film Watch DVD Extras Rent a Film to Save Money Avoid Extras on DVD Try Renting through NetFlix Watch Extras on DVD Watch a Film on Projector Watch a Film on DirecTV Watch a Film on Projector Watch a Film on DirecTV Watch DVD with Commentary On Rent a DVD from Sponsor Rent a DVD from Sponsor Rent a DVD from Sponsor Reserve a DVD from Sponsor Reserve a DVD from Sponsor Reserve a DVD from Sponsor Rent a Film if Dont Feel Like Going Out DVD Release Dates Make Popcorn Make Popcorn Allow a Film to Permeate My Life Buy Soundtrack Listen to Soundtrack Read the Book Afterwards Investigate Story of Film Afterwards Wish Film Can Change How I Act Collect FilmRelated Stuff Let the Movie Linger Save Tickets in Scrapbook Get the DVD Use Quote from Film in Conversation Collect Film Artwork Buy Special DVDs Collect Toys Get DVDs as Gifts Alter my Behavior/ Opinion DVD Release Dates Watch a Film Multiple Times Watch DVDs I Own More than Once Watch Film Multiple Times Choose Film Look for Certain Qualities Choose Eclectic Films Choose Films by Director Choose SelfDeprecating Films Choose Serious Films Choose Quality Films Choose Films because of Familiarity Include Random Film Choices Choose Blockbusters Choose Film Because I’ve Read the Book See Whats Playing to Choose Film Choose Film for the Story Choose Films based on Countries I’ve Been To Watch a Certain Genre During Winter Choose a Variety of Films What’s Playing Today (by title) What’s Playing Today (by location) Film List (by genre) What’s Playing Today (by location) What’s Playing (by title) What’s Playing (by location) Film List (by related films) What’s Playing (by location) List of Movies Playing Now What’s Playing Today (by director/actor) What’s Playing Today (at favorite theaters) What’s Playing Today (by title) Pick a Film (by favorite theater) What’s Playing (by director/ actor) What’s Playing (at favorite theaters) What’s Playing (by title) What’s Playing in the Next Two Hrs (by location) Watch a Certain Genre During Winter Inherit Interest in a Genre from Family Inherit Interest in a Genre from Family Comment on Film During Screening Comment on Film During Screening Look for Jokes/ References Look for Jokes/ References React to the Film During Screening Respect the Artist Feel Strong Emotions Hide My Eyes Watch Certain DVDs Alone Attend Films Alone Ignore Other People/ Immerse Myself Admire Craft of the Film Avoid Leaving in Middle of Film Fall Asleep During a Film Look for Choreography/ Stunts Compare Film to Book Anticipate Scenes in Film Based on a Book Share Reactions with a Companion Immerse Myself in a Film Respect the Reactions the Director Wants Observe Other People’s Reactions Admire Craft of Screenplay Get Nitpicky about Interpretation of Book Avoid Audible Reactions Avoid Companions to Concentrate on Film Watch a Film Respectful of the Artist Observe Other People’s Reactions Admire Craft of Film Press DVD Sales DVD Co-Releases DVD Release Seasonal eBay Park Once, Easy Walk Film Press DVD Sales Numbers DVDs Released Around Same Time as Film DVD Release Date Lookup by Film Seasonal Marketing Campaigns eBay Collectibles by Film Name Toy Store Collectibles by Film Parking Reviewer Comparisons to Book Label Comparison Jokes & References Toys Jokes Description Ads for collectibles related to the film from partner toy stores Links to collectibles related to the film on eBay "Have you seen your summer blockbuster yet?" or "October is the month to see a horror film!" Enter film title or choose from list filtered by director, actor, other? See the DVD release date. List of other DVDs released within default 14 days of a film. Can adjust timeframe. Sales of DVDs to date for selected film. News, press releases, reviews for selected film. Enter film to see or theater to attend plus restaurant or cuisine, see best parking location to walk to both locations. Extend to parking reservations? Summary of comparisons to the book from reviewers. List of in-jokes and "Easter eggs" for selected film, for feature and 1.00 3.75 2.75 2.75 2.75 3.75 1.75 3.25 1.25 2.75 2.75 2.75 2.75 3.50 3.00 Technical Difficulty Resource Availability 2.00 3.25 1.00 1.00 3.00 1.00 2.00 2.00 2.00 3.50 2.50 To the Business 3.50 4.00 3.00 4.00 1.50 1.00 1.50 1.75 1.00 1.00 To the Customer 1.00 (4 = really important) 3.75 2.00 (4 = really feasible) 2.75 Toys Label eBay Seasonal DVD Release DVD Co-Releases DVD Sales Press Parking Comparison Jokes Name Description Toy Store Collectibles by Ads for collectibles related to the film from Film partner toy stores eBay Collectibles by Film Links to collectibles related to the film on eBay Seasonal Marketing "Have you seen your summer blockbuster Campaigns yet?" or "October is the month to see a horror DVD Release Date Lookup Enter film title or choose from list filtered by by Film director, actor, other? See the DVD release DVDs Released Around List of other DVDs released within default 14 Same Time as Film days of a film. Can adjust timeframe. DVD Sales Numbers Sales of DVDs to date for selected film. Film Press News, press releases, reviews for selected Park Once, Easy Walk Enter film to see or theater to attend plus restaurant or cuisine, see best parking location to walk to both locations. Extend to Summary of comparisons to the book from reviewers. List of in-jokes and "Easter eggs" for selected film, for feature and DVD. Reviewer Comparisons to Book Jokes & References 2.75 2.75 2.38 3.63 1.50 1.25 3.50 1.75 1.88 1.75 2.25 3.75 2.75 3.75 1.00 2.75 2.75 1.75 3.75 2.00 3.25 2.75 2.75 1.25 2.75 2.75 3.00 3.50 1.00 1.00 2.00 1.00 3.00 2.00 2.00 2.50 3.50 4.00 3.00 1.00 1.50 4.00 1.50 1.75 1.00 1.00 (4 = really important) To the To the Business Customer 3.50 1.00 2.75 3.25 1.13 2.00 2.75 (4 = really feasible) Technical Resource Difficulty Availability 2.00 3.25 3.50 2.50 OVERALL SCORING Average Average Feasibility Importance 2.63 2.25 2.38 Prioritization Chart 4.00 Parking 3.00 DO NEXT DO FIRST Importance Jokes * Seasonal Toys 2.00 X eBay Comparison DVD Release + DVD Co-Releases DVD Sales Press 1.00 0.00 0.00 RECONSIDER 1.00 PUT OFF UNTIL LATER 2.00 Feasibility 3.00 4.00