with this flexibility in order to specify a level that is suited to the visual task, keeping in mind the lighting design issues listed at the beginning of this chapter and in Chapter 10, Quality of the Visual Environment. In determining an appropriate illuminance level, the designer must also consider how the illuminance is to be delivered, and to what locations. It is essential to differentiate between general lighting for the space and the illuminance specifically on the task or at the task location. In open plan offices, providing tasklevel illumination only at specific task locations and at a lower illuminance level throughout the space is typically appropriate. In private offices with free standing desks, it is more likely that the general illumination of the room provides the task level illumination. The general illumination level of an office facility should be determined by several factors. The reflectance values of surfaces surrounding the task area should be considered to create a visually comfortable environment. Luminance levels surrounding the task should not be greater than three times the luminance value of the task, or less than one-third the luminance value of the task. If the offices contain VDTs, the general illumination should meet the guidelines established for that specific type of task (see the section "Offices with Video Display Terminals" in this chapter). Additionally, the general illumination should meet the psychological need for light of the occupants of the space. It should be remembered that room reflectance values and the distribution characteristics of the luminaire may be as important as illuminance level. Figure 11-3. In a VDT screen, veiling reflections from bright objects, which reduce contrast, are prominent on a white-on-black display (right side of screen). These reflections are less noticeable on a black-on-white display (left side of screen). If there is more than one task in the space, with each requiring a different illuminance, the designer must choose among them. There are several alternative methods for combining different target values. The illumination requirements of different tasks may be satisfied by providing different task lights. A flexible lighting system, individual dimming controls, and multilevel switching are other available alternatives, depending on furniture layout and architecture. For locations with multiple tasks, designers can design for the task requiring the highest level of illumination and provide dimming capabilities that allow the user to adjust the lighting level in various areas to suit different tasks. Multilevel lighting systems also may be appropriate. If flexibility is not possible, the designer may be forced to choose one criterion over another for the entire system. However, it should be noted that most task lights provide more than enough illuminance. Often, office buildings are built on speculation, so that the visual tasks and the occupants are unknown. A building in which the lighting has been thoughtfully designed for today's typical office tasks is more attractive for prospective tenants. A logical recourse is to design for the modern electronic office in which a combination of paper and VDT tasks will be perfor performed. Ambient illuminances throughout the office space should not exceed 500 lx (50 fc), where VDTs are used, and extreme care should be given to providing a general lighting system that does not create disability glare, or reflected glare off of VDT screens (see the section "Offices with Video Display Terminals" in this chapter). Higher illuminances at