Marketing 5750 session EMWA Marketing Strategy (Hybrid-Synchronous course) Spring 2024 Instructor information Instructor: Diogo Hildebrand, PhD Office: VC 11-298 Office hours: Wednesday 12:00PM – 12:45PM or by appointment Email: diogo.hildebrand@baruch.cuny.edu Class information Class time: Monday and Wednesday 2:30PM – 3:45PM Class location: Mondays: Zoom, Wednesdays: B - Vert 9-150 1. Course description This is a capstone course in marketing. The goal of this course is to bring together all of the fields of marketing while focusing on tools and strategies to optimize short- and long-term marketing decisions in organizations. Strategic marketing involves developing the organization’s competitive advantage, determining which customers your organization should serve, and how the organization can and should respond to competition. 2. What is an Hybrid-Synchronous (H-S) course? The H-S course emphasizes and empowers student-focused learning by pairing the best of face-to-face and online teaching. It is composed of an equal proportion of face-to-face classes and online instructions. Unlike hybrid courses, in H-S courses the online instruction is synchronous, in other words, students will attend the class virtually using Zoom at the scheduled time. 3. Learning Goals After completing this course, students will be able to: 1) Analyze consumer behavior and attitudes to identify market opportunities. 2) Analyze company resources, industry, and competitive activity, and learn how to react to competitive pressures. 3) Analyze positioning strategies and create effective positioning statements. 4) Make optimal marketing mix decisions. 5) Determine the key marketing goals and indicators of goal progress and achievement. 6) Demonstrate effective oral and written communication skills in a variety of settings and contexts. 4. Pre-requisites MKT 3600 or IBS-BBA Plan & ZKTP/ZICK stdnt grp & (completion of 105 credits) & (Pre/Coreq: MKT 3605) & (Pre/Coreq: MKT 3620 or IBS-BBA plan or BPL stdnt grp) & (ZK4L/ZK4P stdnt grp: details at https://bit.ly/4000-level-bus-courses) 5. BBA Learning Goals (Put an X in the appropriate box) BBA Learning Goals Analytical Skills Significant Part of Course Moderate Part of Course Minimal Part of Course Not Part of Course X X Technological Skills Communication Skills: Oral X Communication Skills: Written X Civic Awareness and Ethical DecisionMaking X Global Awareness X 6. Required reading The course will be based on the readings available on a course pack designed specifically for this course, in addition to multimedia materials assigned in advance of classes. Components of course pack: Marketing Reading: Framework for Marketing Strategy Formation Marketing Reading: Competitive Strategies Marketing Reading: Segmentation and targeting 2 cases 1 simulation Cost of course pack: $52.40 To obtain access to the course pack, please use the link below and follow the instructions on the website. https://hbsp.harvard.edu/import/1142805 7. Course assessment: Group project: 60% The group project involves the development of a written plan and playing a simulation game. Groups will be assigned at the beginning of the semester. The final grade of the group project will be allocated as follows: o o o o o o Written plan: 30 points Presentation to the board: 20 points Questions as a board member: 10 points Response to board’s questions (graded by students): 10 points Group performance on the simulation: 10 points Peer assessment of contribution to project: 20 points Exam: 35% The exam will have multiple-choice questions and, possibly, some short-essay questions. Participation on communications module: 5% Students will watch a training video and will participate on a session with a communications fellow outside class time. 8. Assignments and learning goals: Assignments Course Learning Goals BBA Learning Goals Group Project Analyze consumer behavior and attitudes to identify market opportunities. Analyze company resources, industry, and competitive activity, and learn how to react to competitive pressures. Analyze positioning strategies and create effective positioning statements. Make optimal marketing mix decisions. Determine the key marketing goals and indicators of goal progress and achievement. Communication skills: oral Communication skills: written Individual case Group case Analyze consumer behavior and attitudes to identify market opportunities. Analyze company resources, industry, and competitive activity, and learn how to react to competitive pressures. Analyze positioning strategies and create effective positioning statements. Make optimal marketing mix decisions. Analyze consumer behavior and attitudes to identify market opportunities. Analyze company resources, industry, and competitive activity, and learn how to react to competitive pressures. Analyze positioning strategies and create effective positioning statements. Make optimal marketing mix decisions. Communication skills: written Communication skills: oral 9. Policy regarding make-up exams Students who miss the midterm or individual case will receive a grade of 0. Students who anticipate will have to miss the exam/individual case or end up missing for unforeseeable causes may replace the exam/individual case with a 10-page written project, if adequately justified. 10. Policy regarding attendance Students are expected to attend both face-to-face and online-synchronous classes. Students with 3 or less absences in the semester (excused or not) will earn a 2.5% extra credit towards the final grade. 11. Classroom Environment, Appropriate Behavior, and Etiquette All Baruch students are expected to, at all times, conduct themselves in a professional, responsible, and mature manner that reflects positively on themselves, the college, and the university. In this course, all students are expected to always show the utmost respect for their fellow classmates, professor, and guests. We also expect students to attend class sessions, come prepared to actively participate in discussions, and refrain from behaving in a distracting or disrespectful manner at all times. Here are some additional points regarding the online teaching environment: You do not have to turn on your video or speak in class. Download the most updated version of Zoom. Login using the CUNY Zoom login and credentials. o https://bctc.baruch.cuny.edu/smart-classrooms/documentation-anduser-guides/zoom-login-with-cuny-credentials/ You will have to register for the class before the first class. This has to be done only once in the semester. 12. Code of Conduct Students are expected to fully abide by the principles of academic integrity. Academic Dishonesty, includes (but is not limited to) cheating, plagiarism, collusion, sabotage, and falsification of records. Please consult the Academic Honesty guidelines: https://provost.baruch.cuny.edu/academic-affairs/teaching-andlearning/academic_honesty/ Any student work flagged as dishonest will receive automatically a 0 (zero grade) on the activity and will be reported to the Dean of Students Office. 13. Students with Disabilities Students with disabilities may receive assistance and accommodation of various sorts to enable them to participate fully in courses at Baruch. To establish the accommodations appropriate for each student, please alert me to your needs and contact the Office of Services for Students with Disabilities, part of the Division of Student Development and Counseling. For more information contact the office in NVC 2 271 or at (646) 312 4590. 14. A Word on Email... I will typically respond to emails within 2 business days. If you have questions about any assignments or coursework, please plan ahead and email me before the due date. If I do not respond within 2 business days, please resend the email. However, know that the answers to many of your questions can be found in this syllabus. Please treat our communications the way you would when you are communicating in the business world. Don't send emails that start with "Yo Prof” or that are riddled with typos from dashing off a quick thought on your smartphone. 14. Dealing with difficulties… At Baruch, we acknowledge that as a student, you are balancing many demands. During the semester, if you start to experience personal difficulties or stressors that are interfering with your academic performance or day-to-day functioning, please consider seeking free and confidential support at the Baruch College Counseling Center. For more information or to make an appointment, please visit their website at https://studentaffairs.baruch.cuny.edu/counseling/ or call 646-312-2155. If it's outside of business hours (Monday-Friday 9-5pm) and you need immediate assistance, please call 1-888-NYC-WELL (888-692-9355). If you are concerned about one of your classmates, please share that concern by filling out a Campus Intervention Team form at https://studentaffairs.baruch.cuny.edu/campus-intervention-team.