Service Operations
Management: OPM 3000
Final Exam
Review
Ken Globerman
CUNY Baruch College
Narendra Paul Loomba Department of Management
Email: kenneth.globerman@baruch.cuny.edu
For Academic Use Only
Chapter 10 A
9-4
Chapter 10 B
9-4
Chapter 11 A
9-4
Chapter 11 B
sold?
Chapter 12
9-4
Chapter 15
c. What would be the forecast for Friday using the naïve approach?
d. What would be the forecast for Friday using a 2-day moving average?
Chapter 16 A
Chapter 16 B
Chapter 19