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Finals Notes

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Week
what
is
acheive
a
7:
a
group dynamice
group
comman
? !
2
( decision
making
interacting independently
people
more
to
sequential reciprocal
:
informal groups formal groups are formed to
response
organizational goals where informal forms naturally
us
acheive
to
teamwork
goal
types of interdependence
formal
or
,
:
in
,
common
intrests
/
?:
why form groups
1
2
3
.
means
:
ende
desireable
.
group development
.
.
.
groups
are
developing
Punctuated Equilibrium
phase
.
norming
what
:
,
precedenc set
.
similar
ppl
is
,
?
purpose whos love
agreedon
:
form groups
sets)
: norms
:
unioull
.
sorted out
doing
(conflict
work
done work
of developing to and
For
troubleshooting
model
phase
1 :
firsmeeting
skill
goal leg
itself Leg carpool
in
:
get
: roles
preforming
adjorning
S
understand process
forming
I storming
4
how
man to
outcome
attract (diverse
1
:
3
helps groups
a
personal characteristics
and /or opposites
Stages of
are
groups
⑧
midpoint
need to
more
transition
forward is
apparent
+:
decisions s approdes
played
out
as
4
parts
Size
to
what
:
dependents
structure
group
is
on
the
ultimate
the task
: 1
group
additive :
·
disjunctive
.
It
preformance
of
1
?
size
:
the
best
-
is
:
poorestgrap
Diversity of
.
group membership
:
Diverse
·
to do
·
is
thinking
less
norms
:
collective
expectations that
the behavior
.
e
g
dress
.
4 Roles
.
:
norms
,
positions
key
Role
·
·
in
a
better
He
ppl)
take
longes
storming norming
,
ppl
should
be
creative)
in
members
of
social
unis
have
regarding
another
reward allocation
attached
·
of
one
(move pp1)
RKS
cognative
.
3
by
limited
is
groups may
forming
diverse
members
(manyppl
member
,
-
on
-
1
tle sum
dependent
member
group
Conjuntive task group preformance
.
on
individual
preformance of
task
the
on
dependens
is
group preformance
the
3
depends
group
norve
that
,
preformance
have
set
norns , social interactions
behaviors
expected
to Hea
issues :
ambiguity :
not
Role conflict :
Status
effects
understanding
when
the
group members
why
?
experience
or
how ?
incompatable
role
N
.
When
someone
flaunts
their position in
of
a rele
a
task
expectations
(shuls down
effect
communicatel
process
loss :
inefficient problem-solving
Sways of building
group
that
inc
.
groups
cohesion
the degreetwhic agroup
cohesion :
factors
in
cohesiveness
1 Threat and
.
.
1
people
is
competition
attractive
(against
to
other
ils wesee
transl
ly
success
.
3 member
diversity
.
4
S
Social
Loafing
·
how to
the
:
cy
of
·
.
Size
,
toughnes
to
tendency
a
·
make
aut
work
Increase
e
withhold
individual
call them
·
initiation
effort
effort
preformance feedback
Reward
group preformance
-
leams
team :
strong
·
·
serse
of shared
synergy
collective
efficacy
and
more
intreling
feeling of indispensability
more
In
·
when
in
a
group
loss
process
counter act : make
af
commitment
team
reflexivity
visable
,
binds
4
types
10 process
2
3
.
.
ely-managed
4 virtual
teams
use
10
.
we
of producing
efficiency
little
to
Marketing Working
a
product/service
supervision
no
of HR
Making
group
decision
making
decision
?
better. : the
deasions
acceptance
decision
quality
is
better
Committal
and
of responsibility
disadvantages
:
time
2
so
4
eg
teams
improve
global
evaluate
Diffusion
·
:
:
to
:
:
groups
Inc
:
Decision
why we
advantages
team
functional
cross
question)
improvement team
Se
Group
(I
of teams
.
conflict
domination
group
people
think
who
stir
ash experiment
/Give
Fees)
:
the
we
pot
will
are
go
important
along
/
the
because
group
they
even
when
allow
we
for
don't
new
idea
agree
Pre
&
and
entry
Realistic Job
·
The
·
·
Orientation
Socialization
Recognizing Types
Organizational
an
RJP :
·
in
&
recruit
Culture
af
the
:
culture
their practices
and
ad
beliefe
Inc
b
job
Weeds
committment
and
out undecided
satisfaction
job
canidates
taking
:
the
the job
unwritten
expectations
org develop
,
Commitment
Explatness : extent
Personal
.
the
more
:
Ho sides
S promises
Dreech= deadly
commitment
to which
the
violation
inc
on
Perceptual Obligations
"When org
:
in
job (day
Personfit
betts
↳
Irrevesibility
a
e
·
:
that
assumptions
of
aspects
I
finds
Visability
and
8
sycological Contract
How
value
show both desirable and undesirable
3
I
Socialization
and
·
the
·
culture
ory
·
·
:
Commitment
·
in
issue
:
contract
psycological
Developing
exist
8
Preview (RJP)
o
·
Week
more
in
visable
employees
behavior
Stick-wI-it
can't
new
·
be
ness
to
fufil
their promise
recruit ?
behavior
can't
fails
is
deny
revoked
behavior (cause
thege
doing
its
Socialization
proximal
Distal
early on
,
,
:
Quick
.
beliefs by
3
,
an
org
I
.
membere
its
mastery greate
,
,
identification
of
their
role
OCB,
,
fit
,
stress
down ,
ambiguity
conflict
and turnover down
the contingencies between behaviors
consequences
.
(Whats
down
acceptable
that
occur
expected)
Importance of Socialization
workplace become
more
:
new comers
are
motivated
to
reduce their
uncertiantly
so
the
and understandable
predictable
Sets the tone
of
employment
relationship
Clarifies expectations
·
Reduces
·
new
for
anxiety
Effects employees
·
Orientation
moves
employees from
:
Internalization
1
to avoid
conformity out of belief
:
conformity
Stages of
out
of
complence to
2 Encounter
.
3 Role
:
preformance)
jobs company
internatization
punishment
that those
true
acceptance
who
of
promote norm
values
similar to
are
underlying
the
you
now
Socialization :
prearival/anticipatory : employees may have
.
commitment,
about the
empbyel
new
,
company history) ral
↓
Identification
I
the
(job satisfaction
,
compliene conformity
:
behaviors
and
inform
that
program
leg
Socialization
employees
attilucs
:
.
3.
task
perceptions
Uncertantly Reduction Theory
·
,
Commitment , ory
org
the Workplace and
Strategic
norms
,
learning
shared
members
in
·
values
socialization out comes :
job satisfaction
Climate
of
adaption
distal
and
proximal? noticed
:
:
Startjob
Management
:
,
inconsistencies
Inconsistencies
work
certan
between
out, org
.
job
reality
Identification
expectations IRIP herel
and expectations
begin
,
"insider"
areage
person-job fit match of employees
person-org fit swatch of personal
match
person-group fit
of personal
:
skills and
values
:
beliefs
:
Institutional
us
Institutional formalized
:
Individual: relative
mentoring
how
how
and structured
absence
Question
of
.
. Ritual
2
:
occur
3 Stories
.
Subdulture
casual
Story
:
a
culture
,
.
:
occupation
"Strong
program
~
·
strong
anxiety
,
to
statue
quo
or
fridays
whin a
larger
arg culture
based
on
,
training
goals
concept : org
.
WI
provides
intense and pervasive
great
beliefs
consensus
liabilities :
:
communication and coordinatio
core values can
financial
Stick
etc
culture
Culture"
facilitate
·
reduces
:
·
assets
;
tulling
smalle
,
group
?
logos characted
eg
:
a
organization
it ?
bad is
Symbol
beliefs of
the
an
:
3 ways
of diagnosing
1
and
of
values
structure
do these
often
the
Socialization
Individual
.
requirements
and
sueses
help
resolve
confict
·
·
resistence to
culture
pathology
change
class
Support evill
Steps strong
cultures
use
1.
:
1
.
3
.
4
.
S
.
Careful
Selection
hazing
Training
Reward
and
Exposure
to
G Org folk
.
7
Proactive
feedback
·
·
info
Socialization :
seeking
seeking
gen Socalzing
·relatronslip
.
·
·
networking
Seeking
poss-relationship building
Job change regdiation
.
.
Role
employe plays
Promotion
core
culture
love
models
active
role
in
their
own
socializatio
Week
Leadership is :
9
the
influence that particular
acheivment
of others
mobalizing
Transactional
Transactional
Transformal
:
.
vs
others
to
: arouse
,
by exchanging
individualized
-
,
intellectual
contingent
on
the
shared
good
aspirations
,
type
role
inspirational personal
,
sources
Charisma
-
of
trained
Consideration
5 structure
contingency
Housea path goal
model
Vroom
-
universal
stimulation
Initiating
-
fiedlecs
-
Manage
.
behavior
innate
Leadere
Universal
struggle for
service
consideration ,
Transformational
univers al
for
rewards
feelings
intense
frait
situation
to
want
individuals exect
Trane formal
motivate
power
Leadership
:
-
Jago's moded
leader :
leader
traits :
Delity
·
leadere
·
Universal Behavior
1
.
are
Initialing
goal
·
.
2
extent
concern
·
work
Initiation
·
,
individuals
regardless of
Leaders
:
certion
to
destined to
be
the situation
for their
(task
structure
attainment
extraversion
3 concenciousness
leader)
focused
scheduling emphasized
Consideration
which
concerned
humanistic
noticed
are
leader
is
about moral
approch
approchable
and
,
shove
personal
resolving disagreements
Situation
Freddy
-
Contingent
fiedled
Leadership
the
model :
contingency
orientations
how
on
between
association
effectioness
group
favorable
leadership
the
simation
is
is
contingent
for exerting
inquence
Io leadership
LPC
orientation :
↳↳
2
.
Situational
favorableness
low LPC
:
1
2
.
3
.
contingency
Houses'
model
.
4 acheivment
.
oriented :
more
relationship
oriented
task structure
position pancre
dif
of leadership
types
4 tye of
Situation
When
jobs
are
are
best
leadership that
d
I supportive : Doring jobs
,
3 participative :
.
!
task oriented
Leader-member relations
.
Situations
Path-goal model
1 Directive :
:
preferred Coworker
more
:
high LPC
:
3
scale (least
challenging
in
dif
varyon
Vroom3
Al
A
=
,
Al, C1
far
consutive
,
effectives
Leader
level
of
participation
21, 62
,
autocratic , C
Leader
: what
Jagges
0
for group
equation
.
leader behavior
↑
effectioners
=
(1+L1
↓
leader
traits
+
Gm+S
<
I
grap
member
Situation
should be used
Week 10 :
S
10
bases
of
legitimate
position
.
3
coarcive
.
:
job
.
in
power
power
Referent
4
an
:
:
:
power
derived
from
a
persons
org
,
power
power
:
.
-
/structurall
Fowler
S Expert power
Influence
and ethics
power
power
of
Reward
2
power poltics
:
from ability to provide
from
power
outcomes
fear
from being
power
pos
well-liked
from expertise
tactice
assertauness
-Ingravitation (flatteryexchange /favors for favan)
-upward appeals
-
-
coalition
-Rational
formation (Support
purscesen
McClelland
:o
·
·
·
most
have
effective
high
is
the
N-pow
"institutional
Inced
for
mangers"
power
participative leadership style
relativly unconcerned wil if othere
like
them
people
obtain
right thing
Cultivating the right people
1
by
power
2
.
empowerment bell
the
doing
.
:
curve
preformance
X
x
low poure
low
&
abuse
low
preformance
of power
preformanc
power
·
·
·
·
4
1
.
2
.
give
give people
puts
power
to
authority
people
to
freedom
where
its
problems
a
decisions
make
needed
empowered people have
Characteristics of
solve
for effectives
strong
empowered
of
serse
Self-efficacy
people
Self-determination
Sense
of
meaning
-SensefCompete
Subunits
Strategic
and
how
subunits
contingencies ?
1
2
.
3
.
4
.
.
gainpower
resources
Scarcity of
Uncertianty
Centrality:
:
subunits
activities
Substitutability :
do
it
best
move
sub
units
able to deal
central
have
to
little
wil situation
work
get
will
get
power
power
power if
someone
else
can
Political
1 Social
astuteness
.
2
:
close to
say-monitoring
Interpersonal influence
.
.
3
4
Skulk
Apparent
Sincerity
Networking ability
.
Beware of :
machiavellianism
style
Chose
:
beliefs
cynical
based
defensiveness
Wid
1
noter :
Spot
.
steps
influences :
observe
office
.
3
become
4
help
.
5
De
.
a
trusted source
of
info
othere
Causes
gamire
of
unethical
behavior
1
:
2
3
4
.
5
.
↳
.
Corporate
4 components
economic
profitable
Social
gain
.
preformance pressure
.
Role conflict
.
strong
org
,
identification
Competition
Personality
.
7
be
relationships
be visable
2
.
S
about
org
Responsability
Culture
(CSR)
:
:
->
legal
>
ethical
>
philanthropic
human
nature
Week
causes
of
org
conflict :
1
.
1
(who
Conflict
Relationship conflict
.
2 Task conflict
.
I
.
Process
and
intergroup Did
and culture
ambiguity
.
types of
Stret
and
,
4
3
Conflict
Interdependence
Differences in power stathe
3
.
:
group identification
.
2
S
7
Scarce
,
what ,
resources
how
(who ?
(what?(
conflict (how?)
Intergroup Conflict
there's
when
occurs
1
:
Info
.
2
Interaction/communication
.
3
conceled
.
win-loose
ideals
rather
dec.
than
problem-solving
4
Approches
·
·
to
Avoiding
competing
managing
⑧
·
Collaborating
Inc
colaborating
assertive
,
competing
compromise
accommodating
conflict
.
compromise
Avoiding
0
↓accommodating
Cooperative
-
hostility
toward
rival
groups
The Stress
Stressors
↓
Stress
:
↓
strain
:
:
Process
factors
that
from
experience
of
outcome
demands
create
on
the
individual
demands
perceplich
of
stress
(physical responses)
Stressors :
work/ non-work
streors
:
time
complic
conflict
Strain
Types of
1
Stresse
reaction :
Psycological Reaction
Physiological
.
2
reactions
.
3
Behavioral
"Burnout"
reactions
outcomes
->
:
->
->
Questions for
1 How
.
often
I how severe
3
.
how
long
when
cynicism
Reduced
someone
does this
is
emotional
depersonalization
accompli
is
stressed
inbalence
the imbalance ?
does
exhaustion
it last ?
occur
?
disstress
bad Stree
:
stress :
normal
good, motivating
Estress
How
Personality
Loo of
Type
A
Control
A
or
: Can't
B:
B
:
Peoples
Coping
the
about
factors
that
control
their
:
relax ,
,
or
Deliefs
personally
Easy-going
Pos
stress
effects
constantly busy
patient
1
:
job
.
.
.
,
world
in
a
redesign
I Social
3
impatient
Support
HR policit
2) Stres
managment programs
5
.
"Workaholism"
relaxed
,
neg abjectivity' Viewing
w/ Stress
,
Work-life
balance
programs
pos
or
may light
behaving
Week
P
:
12 : Enviorment ;
.
Structure
people
E ienviornment
(macro oB(
: technologyImaaroo
org structure
:
mannes
dimentions
:
divides
org
its labor
specific
into
lasks and acheives
these tasks
among
horizontal
vertical
↳
is
macro
which
in
coordination
2
Strategy
heirarchy
management
Silo
vertical !
more
horizontal
6
groups
horizontal
the
division
structural elements
that
increases
:
departmentation diff eventiation
Inter gration/coordination
.
.
3
4
.
.
5
flat
us
.
tall
formalization
6 Centralization
.
ory
,
,
So
preforms
, Coordination
that
basic tasks
so
who
assigne from
communication
=
departments
job specialization
.
2
levels
:
into
as
who
Separates
can
must
be
acheive its
does
is
tasks
harden
to
preformed
goals
diff eventration
acheive
into
jobs
9 then
Departmentation employees
w/
:
advantages efficiency
:
,
:
·
related slin
training
communication , enhanced
disadvantages high degree of
·
closely
differentiation between
to the same
assigned
are
department
opportunities
departments
,
Poor
coordination
,
conflict
product departmentation
matrix
~geographic
hybrid
departmentation
departmentation
Coordinating
1 direct
Divided
2 Standardization
of work processes
.
.
labor
supervision
.
3
departmentation
departmentation
custome
·
functional
departmentation:
Standardization
4 Standardization
of
.
S mutual
ddy
.
of
outputs
skills
.
traditional
structure characteristics
·
:
of
Span
flat
0
control
us Fall
.
formalization
I
·
Centralization
power
·
Organic
mechanistic
:
us
fall
.
,
Mechanistic
specialized
organic opposite (better
,
complexity
localized
extent to
:
to which
in a
which
decision
centralized
uncertan
,
formal
(better
enviornments , innovation
for
is
more stable
impot
making
particular part
can
cry
divides
structure
:
in
is
extent
:
enviornment
(
of
an
org
labor
.
Contemporary
1 network
org
.
2 virtual
org
I
.
.
.
-
3 modularory
4
structure
·
preforms
Holacracy flat self
:
5
.
few
Ambidextrons
,
org
.:
specific functions
managing
simultaneously
and
the rest)
outsources
teams
competencies
exploit current
and
emerging
opertunities
External enviornment
closed
open
us
closed
systems
.
external
do
environment
systems
approch
open
components
·
:
·
·
·
·
Loose coupling Weak
:
economy
suppliers
Competitors
Tech
Intrest
groups
connection
of
an
Moder
mechanistic
I
I
I
E
un certion
I
I
U
org
,
on
its
enviornmental
interdependent parts
Enviornmenta Uncertanly
I
enviornment
customers
Dependency : dependency of
certion
the external
Social/Political figures
·
Duncans
from
not
·
Resource
take inputs
systems
:
'organic
inputs
Strategies for managing
1
⑧
e
.
anticipation
:
Scanning
Love casting
2
.
negotiation
: d
·
. Control :
3
Lobbying
PR
agencies
Strategic
alliences
·
Acquisitions
W
enviornmental
·
joint
venture
Dependencies
Week
13:
Organizations change
due
The
pey
What
to
and external sources
internal
Strategic
storm"s" :
change
change
can
goals
:
job design
structure
·
·
·
·
of change
:
·
~
O
Sense
Lack
of
strategies
tec
·
·
Consequences
response
Structural change response
·
organizations
organizational Change
Process
Culture
People
Loss
of Claring
preservation
Self
Personal (most
..
·
You
Lewins
preformance
model
>
I
Refreze
Change
unfreeze
implimentatil
recognition of
Change
·
proplen
in
impl
forced
of
Process
new
jobs
changes
new
beco
houd
panic t
next
sleps
issues
1st
:
Ind
3rd
:
:
Change
in
process :
diagnosis (before unfreezel
resistence
(after unfreeze before changes
evaluation
Change
(of
the
refuecel
agent : someone
for
causes
who is hind
resistence
string
·
:
to
to
foster
emotions
personal
w
the change
tolerance
for chary
strong culture
Lack
of bust
>
~
·
I
·
olitics/self-interest
Strong
org Identificatio
assesments
of the
di
OD organizational
:
->
->
.
simation
development
building
team
Survey feedback
Quality Managment (Tami
Total
Reengineering
-
Innovation
: process
·
of
ideas
developing and implementing
allocation
of
regires creativity communication proper
new
,
:
-
what
due
to
:
rewards
of
talk
over
to
action ,
org
.
resources
,
Knowing Doing Cap Manages having
on an
resource
and
knowlage
,
but
not
knowing
do whit
improper competion , lack of
underlying philosophy
9 2)
.
It
c
10 a xD
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.
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12 e
.
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.
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.
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.
26 B
15.C16C 17
17 d
.
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DYA 87
.
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b x0
18 d
.
18
.
d
19 B
.
19
a
30
.
10 D
.
21
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&
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