MADELEINE BAO-NGOC NGUYEN ● +1 (510) 453-4837 ● madeleinebaongocnguyen.work@gmail.com ● Milpitas, CA 95035 SUMMARY Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated to providing exceptional customer service with excellent interpersonal communication skills and meticulousness when handling food items. Willingness to take on added responsibilities to meet team goals. EDUCATION Le Hong Phong High School For The Gifted Mission College Ho Chi Minh City, Vietnam — High School Diploma CA, United States — Associate of Science Expected in Jan, 2026 July, 2023 ● ● ● Concentration on Data Science Awarded Excellent Student, Class of 2020 2023 3.5 GPA EXPERIENCE Promotional Sales Representative — Tricks & Wasuka Dec 2023 - Jan, 2024 Ho Chi Minh City, Vietnam ● Boosted sales revenue through the successful product demonstrations and persuasive communication skills that generated interest among potential buyers. ● Collaborate with retail establishments and help promote sales of new products. Videographer— FASTCARE | Phone & Laptop Repair Center Sep 2023 - Jan, 2024 Ho Chi Minh City, Vietnam ● Improved overall brand image by delivering informative videos with consistent attention to detail in all aspects of customer service and repairing process. ● Adapted quickly to unforeseen challenges during shoots by employing creative problem-solving techniques. ● Worked closely and communicated regularly with store clients as translator to enhance customer satisfaction, and capture vision video Social Media Manager & Co-Founder — The KORI Project Oct, 2021- Oct, 2024 Ho Chi Minh City, Vietnam ● Efficiently led a team to develop a social media campaign and achieve a goal of 3,000 followers within 1 year of operation. ● Boosted engagement rates with the creation of compelling and visually appealing content, ensuring a consistent brand voice and message. ● Recruited & trained new members to create impactful strategies and increase brand awareness ● Collaborated with cross-functional teams on integrated marketing initiatives, resulting in increased online presence. SKILLS ● ● ● Strong communication skills Self-motivation Brand awareness LANGUAGES Vietnamese - Native English - Bilingual ● ● ● Customer needs assessment Teamwork Problem-Solving Skills ● ● Detail-orientedness Adaptability