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MADELEINE BAO-NGOC NGUYEN
● +1 (510) 453-4837 ● madeleinebaongocnguyen.work@gmail.com ● Milpitas, CA 95035
SUMMARY
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated
to providing exceptional customer service with excellent interpersonal communication skills and meticulousness
when handling food items. Willingness to take on added responsibilities to meet team goals.
EDUCATION
Le Hong Phong High School For The Gifted
Mission College
Ho Chi Minh City, Vietnam — High School
Diploma
CA, United States — Associate of Science
Expected in Jan, 2026
July, 2023
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Concentration on Data Science
Awarded Excellent Student, Class of 2020 2023
3.5 GPA
EXPERIENCE
Promotional Sales Representative — Tricks & Wasuka
Dec 2023 - Jan, 2024
Ho Chi Minh City, Vietnam
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Boosted sales revenue through the successful product demonstrations and persuasive communication skills
that generated interest among potential buyers.
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Collaborate with retail establishments and help promote sales of new products.
Videographer— FASTCARE | Phone & Laptop Repair Center
Sep 2023 - Jan, 2024
Ho Chi Minh City, Vietnam
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Improved overall brand image by delivering informative videos with consistent attention to detail in all
aspects of customer service and repairing process.
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Adapted quickly to unforeseen challenges during shoots by employing creative problem-solving techniques.
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Worked closely and communicated regularly with store clients as translator to enhance customer satisfaction,
and capture vision video
Social Media Manager & Co-Founder — The KORI Project
Oct, 2021- Oct, 2024
Ho Chi Minh City, Vietnam
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Efficiently led a team to develop a social media campaign and achieve a goal of 3,000 followers within 1 year of
operation.
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Boosted engagement rates with the creation of compelling and visually appealing content, ensuring a
consistent brand voice and message.
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Recruited & trained new members to create impactful strategies and increase brand awareness
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Collaborated with cross-functional teams on integrated marketing initiatives, resulting in increased online
presence.
SKILLS
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Strong communication
skills
Self-motivation
Brand awareness
LANGUAGES
Vietnamese - Native
English - Bilingual
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Customer needs
assessment
Teamwork
Problem-Solving Skills
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Detail-orientedness
Adaptability
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