amazon Celaren Darii Almazan Lara (2207511) Christian kabaka (1918243) Gabriel Moreira (2123479) University of Canada West OPMT 301: Operation Management Obada Al-Dimashki September 10, 2023 Contents 01 Company and introduction 02 Company productivity and labour 03 Stock and capacity planning 04 Quality and their inventory management 05 Supply chain management + conclusion Company and introduction An It use American a dynamic multinational blend of company modern technology founded in Amazon not only offers services in the world of 1994. and sustainability, Recognized asmaking the largest it a global company leader in the in e-commerce. It also offers television services, field e-commerce of marketing andof technology products and innovation. services. autonomous vehicles and satellite internet. Introduction Goods and Services Amazon's main strategy is to develop differentiated products services in order to satisfy the needs It use a and dynamic blend of modern technology of customers. And they also have 4 pillars: customer andcentricity, sustainability, making it a global leader innovation, corporate agility and in optimization e-commerce and technology innovation. Strategic Planning 1. 2. 3. Items processed per hour Orders fulfilled per hour Inquiries answered per hour Productivity Measures 2. Company Productivity and Labour It use a dynamic blend of modern technology and sustainability, making it a global leader in High-demand products are placed strategically close to packaging stations. e-commerce and technology innovation. Process Design Facility Layout Amazon's Kiva robots independently deliver baskets of products to employees, greatly They are designed to attract and retain top talent, reward performance, and provide opportunities for career growth and financial security. accelerating the order delivery process. Work Design Compensation Methods 3. Stock and Capacity Planning amazon employs a highly sophisticated inventory management model that can be best described as a combination of Just-In-Time (JIT) and Continuous Replenishment Just-In-Time (JIT) Continuous Replenishment Efficiency Rationale: Reduced Holding Costs Minimized Obsolescence Faster Fulfillment Lower Working Capital: Alternatives : Bulk Warehousing Potential problems Demand Forecasting Errors Supplier Dependence High Transportation Costs inventory safety model Safety Stock Demand Variability Lead Time Service Level Inventory Turnover Continuous Monitoring Supplier Relationships 4. Quality and Their Inventory Management 5. Supply chain management + conclusion Thanks!