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Atlassian ACP-520 Exam
Atlassian Cloud Organization Admin Certification
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1.Your site currently only has Confluence and product access is granted to these 3 groups, among others:
- confluence-users
- confluence-admins
- site-admins
You have just added the Jira Software product to the site and are configuring its product access.
Which action is NOT possible?
A. Grant "site-admins" the Product admin role for Jira Administration.
B. Make "site-admins" a default group for Jira Software.
C. Grant "confluence-admins" the Product admin role for Jira Administration.
D. Make "confluence-admins" a default group for Jira Software.
E. Make "confluence-users" a default group for Jira Software.
Answer: C
Explanation
The Product admin role for Jira Administration is only available for groups that have access to Jira
Software1. The “confluence-admins” group does not have access to Jira Software by default, so you
cannot grant them this role. You can only grant this role to groups that have the Jira Software User role or
the Jira Software Admin role2.
References:
- Manage groups
- Manage product roles
2.You are an org admin. Your organization contains the two users shown below.
Which statement is true?
A. You can only delete Ula's account.
B. Both Maya and Ula can delete their accounts.
C. You can only delete Maya's account.
D. Only Maya can delete her account.
E. You can delete both accounts.
Answer: E
Explanation
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts
are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged
accounts are those that do not belong to your organization and are not verified by a domain or an allowlist.
Deleting an account removes the user’s access to all Atlassian products and services, and deletes their
personal data.
3.The following tasks need to be performed:
1. Verify an email domain
2. Configure an email handler in Jira Software
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3. Add a custom email address.
4. Customize a notification scheme for a Jira Software project
5. Manage personal notification settings
How many of these tasks can be performed only by an org admin?
A. none
B. one
C. two
D. all
E. three
Answer: C
Explanation
Out of the five tasks, only verifying an email domain and adding a custom email address require org
admin permissions. Configuring an email handler, customizing a notification scheme, and managing
personal notification settings can be done by project admins or site admins.
References: Verify a domain to manage accounts, Add custom email addresses for product notifications,
Create issues and comments from email, Configure notification schemes, Manage your Jira personal
settings
4.A Cloud organization has two sites and products as shown.
Which statement is definitely true?
A. Both sites are on the same pricing plan for Jira Software.
B. Both sites have the same users for Jira Software.
C. Both sites have the same product admins.
D. Both sites have the same org admins.
E. Both sites have the same default groups.
Answer: D
5.In your organization, you navigate to Directory > Managed accounts, and you see the following:
What can you definitely conclude?
A. You have 8 verified domains.
B. You have 8 verified email addresses.
C. You have 8 entries on that page.
D. You have 8 billable users.
Answer: D
Explanation
The table is showing the total number of managed accounts in the organization and the number of
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deactivated accounts. The total number of managed accounts is the number ofbillable users in the
organization, regardless of whether they have verified their email addresses or not. The deactivated
accounts are the accounts that have been suspended by the organization admin and do not consume a
license. Therefore, you can definitely conclude that you have 8 billable users in your organization12
References = View and manage your bill, Remove or suspend a user
6.You went to the Jira Software product pricing page in order to sign up for a new Atlassian site.
Which statement is true?
A. You must be logged into an Atlassian account.
B. You must use an email address from a non-public domain.
C. You must enter billing information.
D. You must already have an empty Atlassian organization.
E. You must enter payment details.
Answer: B
Explanation
When you go to the Jira Software product pricing page, you can sign up for a new Atlassian site by
clicking the Try it free button. You will be asked to enter your email address and choose a site name and
URL. However, you must use an email address from a non-public domain, such as your company or
organization domain. You cannot use an email address from a public domain, such as Gmail or Yahoo,
because they are not allowed for security reasons12
References = Sign up for an Atlassian Cloud site, Atlassian Cloud site and organization domains
7.Which statement is FALSE about creating new sites and organizations?
A. You can add a new product to an existing site.
B. You can create a new site without an organization.
C. You can add a new product to a new site and organization.
D. You can create an empty organization without any products.
Answer: B
Explanation
This statement is false because every site belongs to an organization. When you create a new site, you
either join an existing organization or create a new one1. You cannot have a site without an organization.
References: Get started with an Atlassian organization, Understand Atlassian sites and organizations
8.Your billing preview appears as shown.
In order to keep your license count in control, you just removed a user who had access to both products.
What will happen to your subscriptions immediately afterward?
A. The subscriptions will remain the same.
B. Confluence will be downgraded to a Standard plan.
C. Confluence will begin a Standard plan trial period.
D. Jira Software will be downgraded to a Free plan.
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E. Jira Software will begin a Free plan trial period.
Answer: A
Explanation
Removing a user from an Atlassian Cloud Organization does not affect the subscription plan for the
products. The subscription plan remains the same until you change it manually or it expires. The billing
preview shows the estimated cost for the next billing cycle based on the current number of users and the
subscription plan. If you remove a user, the billing preview will reflect the reduced cost, but the
subscription plan will not change12
References = Manage product access, Manage your bill for Standard and Premium plans
9.Laura went to Add People from within Jira.
She chose to invite Arjun to join Jira Software and Jira Service Management.
Arjun was able to join one of the products immediately but needed admin approval for the other.
What accounts for this difference?
A. The "Invite anyone" setting is configured for one of the products but not the other.
B. Laura is a Jira admin for one of the products but not the other.
C. Laura's email address is unverified in one of the products but not the other.
D. Laura is on the same site as one of the products but not the other.
E. Arjun's email address is unverified in one of the products but not the other.
Answer: A
Explanation
The “Invite anyone” setting allows users to invite anyone to join a product without admin approval. If this
setting is enabled for one product but not the other, then Arjun can join the former product immediately but
will need admin approval for the latter product.
References Invite anyone to your site Specify how users get site access
10.Holly just signed up for a new Confluence Cloud site.
What was definitely created along with the site?
A. two products
B. two user accounts
C. two approved domains
D. two groups
E. two sandboxes
Answer: D
Explanation
When Holly signed up for a new Confluence Cloud site, two groups were definitely created along with the
site. These are the default groups for Confluence: confluence-users and site-admins. The
confluence-users group grants access to Confluence and allows users to create and edit pages. The
site-admins group grants administrative privileges for Confluence and allows users to manage global
settings, templates, permissions, and more12
References = Manage product access, Manage groups
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