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Chapter 6 Review Questions

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I. Choose the best answer among the following alternatives.
1. What is stress?
a) A natural response to the demands and challenges of life
b) A state of relaxation
c) A condition that can be avoided
2. What are some best techniques for managing stress?
a) Exercise, relaxation techniques, and time management
b) Ignoring the stressor
c) Drinking alcohol
3. What factors contribute to stress?
a) Importance, uncertainty, and duration
b) Happiness, contentment, and relaxation
c) Wealth, success, and achievement
4.Which type of stress is the positive or "good" stress that happens during pleasant situations?
a) Eustress
b) Distress c) Acute stress d) Chronic stress
5.Which type of stress is the negative or "bad" stress that occurs when you perceive stress as
dangerous, difficult, unfair, or painful?
a) Chronic stress b) Eustress c) Acute stress
d) Distress
6.Which type of stress is short-term and can be either Eustress or Distress?
a) Acute stress
b) Eustress
c) Distress
d) Chronic stress
7.Which type of stress lasts for longer periods of time and can be caused by significant events or
by little stressors that accumulate over time?
a) Distress
b) Eustress
c) Chronic stress
d) Acute stress
8. Which category of stress symptoms is considered the most dysfunctional?
a) Physiological
b) Psychological
c) Behavioral
d) Emotional
9. What are some examples of behavioral symptoms of stress?
a) Changes in productivity, absence, and turnover
b) Headaches and heart attacks
c) High blood pressure and ulcers
d) Difficulty in making routine decisions and loss of appetite
10. How can job demands and lack of clarity in job responsibilities contribute to stress and
dissatisfaction?
a) By increasing productivity and motivation
b) By decreasing job-related stress
c) By improving communication and teamwork
d) By creating multiple and conflicting demands and confusion about duties and responsibilities
II. State True or False:
1. Stress is a personal experience influenced by an individual's personality, abilities, and
perceptions. True
2. Stress can be completely avoided. False
3. The longer a stressful situation exists, the less stressful it becomes. False
4. Eustress can be helpful in boosting confidence and motivation. True
5. Distress can lead to physical and mental health problems. True
6. Acute stress can be harmful if it is not managed properly. True
7. Chronic stress is the most dangerous type of stress. True
8. Some effects of stress can be positive. True
9. Organizations do not need to care about stress because it does not have any significant costs. False
10. Physiological symptoms of stress can contribute to physical illness. True
11. Stress only causes job dissatisfaction and no other psychological states. False
12. Behavioral symptoms of stress include changes in eating habits, increased smoking or consumption of
alcohol, and sleep disorders. True
III. Provide Short answer for the following
1. Describe what Environmental stressors, Organizational stressors, Individual stressors are and
provide 3 examples for each.
2. The three general categories of stress symptoms? Physiological, psychological, and behavioral
3. Briefly identify approaches of Stress Management Strategies.
4. How does Telecommuting help in managing stress?
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