DM CONQUEST wRITE BETTER SALES MESSAGES Before you start using this workbook, I wanted to make sure you understand how it's supposed to be used. These scripts should be PERSONALISED. This is not designed for mass outreach spam campaigns. It is for those who hold themselves to a higher standard. My strategy for outreach is to send only high-quality messages that would make the person receiving them feel awful if they did not respond. Every Direct Message in this ebook includes some remarks and recommendations from me in order to get you the best possible results. Having said that, it will take you a bit longer to fill in some of the blanks on these templates. But I assure that the end result will be worthwhile and the time you put in! Zorgan - DM BEST PRACTICES 1. Always use the person's first name. If you don't have the first name, use a term. My recommendation is to use the word 'friend.' 2. Make use of emojis. You'll notice that I end my messages with a , but you may replace it with your favourite emoji(s). 💯 3. *THIS IS THE MOST IMPORTANT RULE* These messages are intended to be customized. As a result, you will see words between brackets. Before you press send, you must fill up those brackets! 4. Use GIFs to multiply your reactions. Check that the GIF is relevant to the message. A 'welcome' or 'thank you' GIF works well for a first message. 4. Use voice notes to triple your replies. People enjoy hearing your voice, and there's a sense of interest because they see the play button and want to press it. 5. There will be other sequences on this page. Follow-up messages should always be sent roughly 48 hours after the initial communication. WELCOME NEW FOLLOWERS Hey {First Name}, Thanks so much for the follow & welcome to my community! If there is any way that I can be a resource to you or answer any questions, please don't hesitate to reach out. 💯 Appreciate you and hope you're having a great day! Can't find their first name, use Friend Double your response rate by adding a GIF Triple your response rate by doing this as a voice message. I highly recommend taking the time to do this, especially if you think there's an opportunity for this person to be a client. It helps you build trust and credibility and stand out because almost nobody does this! THANKS FOR ENGAGING for people who engaged but didn’t follow Hey {First Name}, Noticed that you gave some love to my recent post about {topic of your post) and wanted to say thank you. I was checking out your profile and it looks like you're sharing some great insight into {their niche}. Always looking to level up my knowledge on {their niche) so I dropped you a follow. Appreciate you and hope you're having a great day. 💯 If you are looking to grow your page, this is the lowhanging fruit. They've seen your content and liked it. When you reach out and follow them, they like you even more. 7 out of 10 will follow back. Highly recommend voice notes for this. 3x your response. CONNECTION FOR SOMEONE YOU WANT TO BE PART OF YOUR COMMUNITY Hey {First Name}, I just came across your most recent post on {post topic} and I appreciate your insight. It got me thinking because {share a 1-2 sentence story about why that post resonated with you... make it thoughtful!}. Just wanted to share my appreciation. Really dig your content. Keep up the great work! 💯 This is a great way to start a relationship with a creator that you admire. Or a potential client. I recommend finding people who are likely to follow back and maybe even buy by looking in the comments of larger creators in your niche. Highly recommend voice note for this. 3X response. COLLAB ASK A CREATOR TO COLLAB WITH YOU Hey {First Name}, You up for a collab? I I've got a killer post about {a topic you know their audience will love}. Would that be beneficial to your community? Have the post already made. Use one of your best posts from 60-90 days ago. **Make sure that this is someone who you engage with regularly. Don't ask someone who doesn't know you for a collab** SALES DM SEQUENCE #1 Hey {First Name}, Noticed that you {insert something they are trying to acheive}. The reason that I'm reaching out is that I've been working with {insert their persona coach, designer, realtor, etc} to {insert their desired outcome - clients for coaching program, course sales, webinar registrants, etc}. Worth a conversation? The way you find out what someone is looking to achieve is by looking at their CTAs. It could be more followers, get clients for a coaching program, fill seats in a webinar, or sell their course or product. Look at their recent posts, their stories, their bio, and they're link-in-bio to find the CTAs. If they respond positively, move to the Pre Sales Call Sequence. No response, move to #2. SALES DM SEQUENCE #2 Any thoughts? Send this 2 days after the first message. Keeping this simple. The idea is just a reminder in case they missed the first message or got distracted and didn't respond. If they respond positively, move to the Pre Sales Call Sequence. No response, move to #3. SALES DM SEQUENCE #3 Just wanted to see if you had an opportunity to check out my last message? Send this 2 days after message #2. *At this point, you should be getting a response rate over 70%. If they respond positively, move to the Pre Sales Call Sequence. No response, move to #4. SALES DM SEQUENCE #4 Hey {First Name}, Before I say goodbye and stop bothering you, do you have any feedback on how I could have made this message better? {Insert Gif} Send a GIF with some sort of goodbye theme. Be funny if you can. The point of the GIF is to get their attention and show you're an actual person. You pair that with the message humbly asking for their opinion and people would feel bad if they don't respond. SALES DM SEQUENCE IF NOT INTERESTED No worries at all! Just out of curiosity, was it just bad timing or is it something else? This is for people who said they didn't want to jump on a call with you. This response is designed to dig into why and restart the conversation. PRE SALES CALL SEQUENCE - #1 Awesome. Are you available right now? This is for people who have expressed interest Strike while the iron is hot. Try to get them on a call immediately, If not, move to option #2. PRE SALES CALL SEQUENCE - #2 Would it be cool to send you my calendar link? Ask permission to send the link. For some reason, some people are turned off by booking on someone else's calendar but when you ask permission, they always say yes. PRE SALES CALL SEQUENCE - #3 Here's the link to get a meeting on the calendar. {insert your meeting link} Best practice for your calendar invite link is to have a few questions and make their phone number required so you have another way to contact them if they don't show. PRE SALES CALL SEQUENCE - #4 Saw you booked the call for {day}. Looking foward to speaking with you! ✌ These messages just help ensure people actually show up. If the customer doesn't book the call, move to steps 4a, 4b, 4c given further down below PRE SALES CALL SEQUENCE - #5 Hey {First Name}, I came across this article and I thought it might be of interest to you. Looking forward to our call tomorrow. ✌ {insert article link} Find an article related to their niche or a common problem they have. It helps build trust, acts as an icebreaker to start the sales meeting, and serves as a reminder for the call. PRE SALES CALL SEQUENCE - #6 Looking forward to our conversation today! {insert GIF} Send this 1 hour prior to the meeting PRE SALES CALL SEQUENCE - #4A Hey {First Name}... Did the link not work? Unfortunately, people won't book the call right away. Once they book, move on to step 5. Send this 24 hours after #4 PRE SALES CALL SEQUENCE - #4B Hey {First Name}... noticed you haven't booked the call yet. Are you still interested? Send 24 hours after 4a PRE SALES CALL SEQUENCE - #4C Hey {First Name}... Any feedback for me as to why you decided not to book the call? Send 5 days after 4b POST SALES CALL SEQUENCE INSTRUCTIONS I'm breaking this down into 3 separate sequences... 1- YES - for those who agreed to move forward on the sales call. 2- MAYBE - for those who "need to think about it' or wouldn't commit but didn't say no. 3- NO - for those who weren't a good fit POST SALES CALL SEQUENCE - #1 I appreciate you jumping on the call today and I'm excited to {insert something related to what they purchased - sell below}. Here's the enrollment link. Let me know if you have any questions. ✌ *If they agree to move forward, get them this message right away. Don't give them time to change their mind. Change up the language for what they purchased. If it's a 1:1, use {to be working with you} or for a group {to have you in the community or group}. POST SALES CALL SEQUENCE - #2 Just wanted to make sure the link was working correctly or that you didn't have any questions. ✌ Send this 3 hours after #1 POST SALES CALL SEQUENCE - #3 Hey {First Name}, See you haven't signed up yet. Did you have any outstanding questions? Send 1 day after #2 POST SALES CALL SEQUENCE - #4 Hey {First Name}, Looks like there's some hesitation. Has anything changed since our call? Send this 2 days after #3 Their response to this one will dictate the next step. * If they respond that nothing's changed, go to step 5. If they respond that something has changed, go to step 5a. POST SALES CALL SEQUENCE - #5 Ok cool... Please get that done as soon as possible because otherwise, we might have to delay the start. Here's the link again... {insert the link} POST SALES CALL SEQUENCE - #5A What's going on? What's the best time for us to jump on a quick call and discuss? If they respond yes, book the call ASAP and get to the root of why they changed their mind. After the second call, start a new post-call sequence. Otherwise, they will take the time to explain why they're hesitating at this point. At this point, you'll likely move them to the Maybe sequence. POST SALES CALL SEQUENCE - #6 Hey {First Name}, Did I lose you? If they don't respond, you've lost them. 9 times out of 10, they'll respond to this. Depending on the response, either move on or send the link one last time. This is the last step. If they don't shit or get off the pot at this point, they'll come back when they're ready. Send this 3 days after #5 POST SALES CALL SEQUENCE MAYBE - #1 Hey {First Name}, Appreciate the time today. I'm gonna come right out and say that you're a perfect fit for {insert your product}. I know we'd work well together and you'd get a massive return on your investment. Let me know if there's was something missing that you hoped to get out of {insert your product} and I'll see if I can work out something for you. Talk soon! ✌ Send immediately after the call POST SALES CALL SEQUENCE MAYBE - #2 Any thought on our last conversation? Send 2 days after #1 If response is positive, go to #3 If no response, go to #3a POST SALES CALL SEQUENCE MAYBE - #3 What can I do to get you on board? Let them tell you and then move into the YES sequence If it's a definite no, move to #3a POST SALES CALL SEQUENCE MAYBE #3A No worries. I'm here when the timing is right ✌ POST SALES CALL SEQUENCE MAYBE - #4 Hey {First Name}, Hope all is well. Just wanted to see if you've given any more thought to {insert your product}. *Send this after 30 days and then again after another 60 days to stay top of mind. I'd urge you to stay actively engaging with them during this period of time. POST SALES CALL SEQUENCE NO Appreciate you taking the time today. Let's definitely stay in touch. BTW... would you know of anyone who might be a better fit? ✌ *Not everyone is good fit. That doesn't mean they don't know someone who is. Don't be afraid to ask! THANK YOU BONUS - 1 Since you took the time to read it I’ve got something special for you. Here’s the truth...you can’t always expect Cold DMs to turn out the same everytime... You have to know how to use different style of messaging for each situation. So I’m going to include 5 more templates for 5 unique situations that you can steal. P.S You’re not going to want to miss that. GO TO NEXT PAGE THANK YOU BONUS #1 DMs are a powerful tool for your outreach strategy. But people tend to shy away from cold outreach. Make it a habit to do cold outreach daily. The question is how? Here are 5 ways to DM someone one LinkedIn or Twitter or Instagram without sounding salesly. GO TO NEXT PAGE THANK YOU BONUS #1 1.Build a relationship: Take time to interact with the person’s posts, like and comment on their content, and share relevant articles or resources. This will help establish a connection before sending a DM. TEMPLATE? THANK YOU BONUS #1 1.Build a relationship: Hey[Name], I’ve been checking out your stuff on [Linkedin/Twitter] for a bit now and I gotta say, you’re bringing some seriously legit information to the table. Your knowledge of [Industry/Topic] is just on another level, man. Best,[Your Name] THANK YOU BONUS #1 2. Ask for advice: Reach out to the person and ask for their opinion on a relevant topic. This could be a question about their industry, or something you’re currently struggling with. TEMPLATE? Yo[Name], Hope you’re doing good. I was hoping I could tap into your expertise on a subject that you seem to have a ton of experience with. [Explain the specific question or problem you have}. I’d really appreciate any thoughts you got on this. Thanks, [Your Name] THANK YOU BONUS #1 3.Share Content: Share a piece of content that you think the person would find valuable or interesting. Make sure to personalize your message and explain why you thought of them when you saw the content. TEMPLATE? Hey [ Name ], I came across this article [insert article link or title] and I had to share it with you. I know how much you’re into [Industry/Topic], and I think you’ll dig this information for sure. Best, [Your name] THANK YOU BONUS #1 4. Offer help: If you have expertise in an area that the person might find useful, offer to help them in any way you can. For example, you could offer to connect them with someone in your network, or provide resources that might be helpful. TEMPLATE? Hey [ Name ], I was scanning your stories/posts and I saw that you’re trying to connect with more folks in the [Industry/Topic] world. I‘d be happy to hook you up with some of my connections. Let me know if there’s anything else I can do for you! Best, [Your name] THANK YOU BONUS #1 5. Thank them: Express gratitude for something the person has done, or for the impact they have had on your life. People love to be recognized and appreciated, and this is a great way to build a relationship without coming across as salesy. TEMPLATE? Hey [ Name ], Just wanted to reach out and give you some props for all the top-notch content you’re putting out there on [LinkedIn/Twitter/Instagram]. Your insights have been a huge help to me, and I really appreciate the efforts you’re putting into your posts, man. Best, [Your name] THANK YOU BONUS #1 Let’s summarize: 5 ways to DM someone without sounding too salesy: 1. Build a relationship 2. Ask for advice 3. Share content 4. Offer help 5. Thank them Bingo! That’s a wrap! Like what you see so far? I would greatly appreciate it if you: 1.Give me follow here- @metazorgan [click on it] 2.Go ahead and claim your Thank you Bonus 2! THANK YOU BONUS #2 Book a complimentary: ONLINE PRESENCE & CLIENT ACQUISITION AUDIT [CLICK] On this 30 min Zoom Call we will review Your offers Your target audience Your social media profile Client acquisition methods By end of the call you will have: Strategy to promote your offers Messaging aligned with your audience Clarity on how to optimize profiles Know how to find highly qualified leads/clients Click here to get more sales today!