JAYO VETERINARY CLINIC We Care NAME: OBIBI OGHENEWOME JESSICA MATRIC NO:21/MHS01/106 DEPARTMENT: MBBS Business Plan [21/05/2023] Obibi Jessica 10200 Bolsa Table Of Contents. . Executive Summary...........................................1 Business Description.......................................2 Services and Products..........................................3 Market Analysis...........................................4 Strategy and Implementation.................................5 Management and Organization.....................................6 Financial Plan...................................7 jessy@jayoveterinary.com https://jayoveterinary.co 07016784560 1. Executive Summary JAYO Veterinary Clinic will offer a full range of medical services to pet owners. Our goal is to help customers’ pets live long, happy and healthy lives. We believe that a key element to a healthy pet is a great relationship with your veterinarian.Our veterinary clinic is dedicated to providing comprehensive healthcare services to different kinds of pets. We intend to provide a warm and welcoming environment that caters to the unique needs of pets and their owners.We take an individualized approach to the long-term care of each of our patients and are dedicated to providing our e clients with enough information to make appropriate decisions concerning the health care of their animal companions. The clinic will require a total start-up cost of 1.0million in Naira, which will be funded through personal savings, friends and family, and a bank loan. 2. Business Description Our veterinary clinic will provide highquality healthcare services for all kinds of pets, including cats, dogs, birds, and exotic animals. We are committed to providing a warm and welcoming environment that caters to the unique needs of pets and their owners. Our facility will comprise a reception area, examination rooms, kennels, surgery room, and a pet daycare facility. Our services will be designed to cater to the unique needs of pets, and include pet wellness exams, vaccinations, dental care, spaying/neutering, diagnostics, emergency care, and pet daycare. We will also offer pet products for purchase, such as pet food, toys, and grooming products. 3. Services and Products We offer comprehensive veterinary care services for pets that includes the following: - Pet wellness exams - Vaccinations - Dental care - Spaying/neutering - Diagnostics - Emergency care - Pet daycare In addition, we offer several pet products for purchase, such as pet food, toys, and grooming products. 4. Market Analysis Our target market consists of elderly pet owners, young adults, and kids who value quality care and service for their pets. This group is growing, as more people are adopting pets as companions. We will provide exceptional customer service, affordable pricing, and high-quality care. 5. Strategy and Implementation The key to the clinic’s success is its visibility in the community. We intend to leverage various marketing strategies to increase awareness and attract new customers. Our marketing plan will focus mainly on online platforms such as social media, Google AdWords and search engine optimisation, with promotions and discounts offered through these channels. We will place local ads in newspapers and petrelated magazines to reach our target market. We will use local partnerships with breeders, pet stores, groomers and kennels, and our referral program to increase customer acquisition. To maintain customer satisfaction, we will provide personalized services in an environment that ensures patient and client comfort. 6. Management and Organization Our veterinary clinic will operate as a limited liability company (LLC) with the owner managing the business.We will hire additional vets and veterinary assistants as we expand. We will also hire customer service representatives for appointment scheduling and general customer support. We will implement an organizational chart that includes different departments such as the medical team, customer service team, and marketing team. 7. Financial Plan Our break-even point is estimated at six months into the second year of operation and we forecast achieving profitability thereafter. We anticipate initial startup cost of 1.0million naira which will include equipment purchases, rent, salaries, marketing, and the lease deposit for the premises. We anticipate that we will acquire a small percentage of our funding through personal savings and friends and family financing, with the remaining to be financed through a bank loan. A break down of the finances is included in the table below: REVENUE AMOUNT (naira) Pet wellness exams Vaccinations Emergency care Pet daycare Pet products Dental care Total Revenue 200,000 98,000 89,000 100,000 189,000 96,000 772,000 j Ghh EXPENSES AMOUNT (naira) Rent Salaries Medical supplies Maintenance Marketing expenses Lease deposit Insurance Total Expenses 96,000 100,000 150,000 42,000 50,000 8,000 9,000 455,000 NET INCOME :317,000 (Naira)