Models of Human Capital
Management - Hybrid Model
Mitzi Sheen Operario
Hybrid Model of Human
Capital Management
As the name suggests, hybrid model of human
capital management is a mix of common
resource pool model and unique skill set
model. In hybrid model, employees are
multiskilled and have diverse set of experiences
and backgrounds. Hybrid model employees
come from varied backgrounds and have a
generalist profile.
Common
Resource
Pool
Model
Hybrid
Model
Unique
Skill Set
Model
Hybrid model includes front office staff,
customer care representatives, sales
representatives and so on.
• This model does not include
employees with unique skills set but
employees who have a generalist
profile and are multitalented. Such
employees can perform various
functions at a single time and thus
come up with innovative ideas for the
organization.
Hybrid model employees do not require
extensive training.
• Light trainings can solve the purpose.
Employees under hybrid model do not
have to perform specialized tasks and
thus do not require specialized training
programs.
Hybrid model of human
capital management
lacks staff members
with specialized
experiences or unique
skills and knowledge
• One can find employees who are
generalists and thus lack in - depth
business knowledge. Such employees
would not be able to participate in
critical business decisions due to the
lack of thorough work knowledge.
Hybrid model of human capital
management reduces the need of trainings
• Such a model also lacks good talented
resource who can take up the responsibility of
guiding his/her team members. In this model
there is hardly any qualified, high ranked staff
member who can set an example for other
team members or lead them. You would
hardly find someone who is capable of being a
leader or a team member. This is one of the
major drawbacks of hybrid model of human
capital management.
Following steps should be
followed in hybrid model:
• Identify the skills, knowledge your organization has
and identify the areas where there is lack of skill
portfolio.
• Identify the human capital with skills and knowledge
for which there is a high demand but the supply is low.
• Find out the expertise of employees. Talk to them and
find out in which all areas they can contribute
maximum.
• Prepare recruitment models and refill strategies.
• Try to design training programs to mentor the
employees and upgrade their existing knowledge.
Key Benefits of Hybrid Model
Easy to train the
employees
Effective communication
between team members
and team managers
Flexibility is more in
hybrid model of human
capital management
Centralization of
processes and functions
Hybrid model achieves
significant operational
improvements