Hackathon submission template Introduction Name 1 Anuritha L 2 Anushka Singh 3 Shreya Sindhu Tumuluru 4 S G Navya Phone Numbers Qualification (+91)-9844846404 3rd year Student (Artificial Intelligence and Data Science) (+91)-89798 37191 3rd year Student (Artificial Intelligence and Data Science) (+91)-91085 65437 3rd year Student (Artificial Intelligence and Data Science) (+91)-73537 24272 3rd year Student (Artificial Intelligence and Data Science) Expertise Elevated pitch • Pitch your proposed solution for the given problem statement. • Include a video clip, not exceeding 3 minutes in duration, in which you elucidate your proposed solution, its relevance, and the compelling reasons for the bank to embrace it. • Guidelines for Video Presentation • • • • Prepare a video lasting no more than 3 minutes. Upload the video to YouTube, setting it as 'unlisted.' Include the link to access the unlisted video in the slide. Refer to the provided link for instructions on creating an unlisted video. (https://www.guidingtech.com/upload-private-and-unlisted-videos-on-youtube/) Problem Statement Objective: Enhance the banking app experience through hyperpersonalization techniques. ● Develop a middleware platform that efficiently consumes, processes, and manages bank data. ● Create algorithms within the middleware for tailored services, hyperpersonalized recommendations and proactive notifications. ● Seamlessly integrate the middleware with existing bank systems for real-time data synchronization. ● Develop a user-friendly app that showcases hyper-personalized recommendations and tailored services. ● Focus on an intuitive and visually appealing user interface with customization options. ● Implement robust security measures to protect users' financial data and adhere to relevant guidelines. Solution Overview The Hyper-personalized Banking Middleware presented as a mobile app is a transformative solution designed to individualize the banking experience, accommodating the distinct requirements of each customer. Our solution redefines user-centric banking by offering customers tailor-made financial solutions and a profound understanding of their financial situation. This creates an exceptionally sophisticated and personalized banking experience, combining personalization, advanced data insights, and cutting-edge technology to empower users. This app has the following features • • • • • • • Auto-Adaptive UI: The UI and dashboard is adjusted based on the most used features for a user-centric experience Analytics Visualizations: Deep insights through intuitive charts and graphs. Real-time Notifications: Timely and personalized transaction alerts. AI Chatbot: Instant and intelligent responses to user queries. Personalized Recommendations of schemes: AI-driven scheme suggestions. Personal & Business Views: Tailored experiences for diverse customer segments. Summarized Terms: Simplified Terms and Conditions for quick understanding. Technological Stack Data Processing and Storage: ● ● Backend (Flask) Database (MongoDB) Geolocation and Mapping: ● Geolocation and Maps (OpenStreetMap (OSM) and OverpassAPI) Data Visualization: User Interface Development: ● ● Frontend (Flutter) User Interface Customization (Flutter) Machine Learning and AI Integration: ● ● Federated Learning (Tensorflow Federated) NLP (Hugging Face API) ● ● Data analytics (Plotly) Mapping Libraries for Visualization( flutter_map or google_maps_flutter) Security and Authentication: ● Biometric Security (local_auth for Flutter) Deployment and Hosting: User Behavior Tracking and Analytics: ● Analytics (Firebase Analytics) ● ● Backend Deployment (Heroku ) ML Model API Deployment (Cloud service or Docker) Security Standards Followed Identity Management ● ● ● ● 'local_auth' Package: Securely implements biometric authentication in Flutter. KYC Regulations: Enforces identity verification for KYC compliance. Two-Factor Authentication (2FA): Adds extra account security. Biometric Authentication: BEnhances user security with fingerprint and facial recognition Data Security ● ● ● ● Federated Learning: Preserves data privacy for personalized recommendations. TFF: Ensures secure model sharing and updates. Data Encryption: Safeguards sensitive data during transmission and storage. Regular Model Updates: Complies with data protection standards. Consent Management ● ● ● ● User Consent: Obtains explicit user consent for data processing. User-Friendly Messages: Provides clear and transparent consent explanations. User Control: Allows customization of data sharing and personalization. Review and Modification: Supports user data rights and privacy regulations. Personalization techniques ● ● ● ● ● ● ● Personalized Scheme Recommendations: Use machine learning algorithms to analyze a user's transaction history and preferences. Provide tailored suggestions for banking schemes, investments, and services that align with their financial goals Personalized Financial Goals with Federated Learning: Federated learning allows the model to learn from user data without directly accessing it. This ensures privacy. Enable users to set and track personalized financial goals, and use federated learning to improve goal recommendations based on collective user data. Adaptive User Interface: Customize the app interface based on user behavior. Frequently used features, like checking account balance, should be prominently displayed. This ensures a user-centric design, making the app more intuitive and efficient. Visual Expenditure Summaries with Graphs: Create visual representations, like graphs, to illustrate monthly and yearly expenditures. This provides users with a clear overview of where their money is going, helping them make informed financial decisions. Text Summarization for Terms and Conditions: Implement a text summarization tool to condense lengthy terms and conditions. This ensures users can grasp essential information without the need to read through lengthy documents. Separate Interfaces for Personal and Business Accounts: Design distinct interfaces for personal and business accounts to streamline user experience. Notifications for EMI and Bills: Implement timely notifications for upcoming EMI payments and bills. Users can customize notification preferences to stay on top of their financial commitments without missing deadlines. Data Utilization and Sources Data Sources Provided dataset: Includes time stamps for various customer events, such as account openings, KYC updates, transactions, and app interactions. Additional sources: Location Data: Collected with user consent, it includes geographic coordinates and addresses, facilitating location-based services and nearby recommendations. User Profile Data: Gathered through user input during registration, containing demographic details and financial preferences for personalized recommendations. Device and App Usage Data: Captures technical information like device type and app interaction patterns, allowing for performance optimization and user interface improvements. Data Utilization Customer Behavior Analysis: Analyze time stamps of events like FD openings, KYC updates, transactions, and app interactions to understand individual customer behavior. KYC Updates: Track KYC updates such as PAN, voters ID, driving license, and Aadhar address to ensure regulatory compliance and improve user verification processes. Transaction Insights: Examine data related to transactions like NEFT and IMPS to gain insights into user payment habits and financial activities. App Interaction Patterns: Analyze app login and user engagement patterns to identify user preferences & optimize the app's user interface. Location-based services: Leverage location data to offer services, such as finding nearby ATMs or branch offices for users on the go. Personalization through User Profile Data: Used to personalize recommendations and services by considering user demographics, financial goals, and preferences. Enhancing User Experience: Optimizes app performance and user interface for a smoother experience, taking into account device specifications and usage patterns. User Feedback and Iteration Enhancing the banking app through personalization is our focus. We collect and enrich data, employ advanced machine learning, and prioritize ethical AI practices. A/B testing, in-app feedback loops, predictive modeling, and data partnerships drive iterative improvements. • • • • • • • • Enhance User Profiling through Data Enrichment: Collect and enrich data to understand your users' preferences and behaviors. Implement Advanced Machine Learning Techniques: Usage of deep learning and neural networks to provide more accurate and relevant content recommendations. Compare Different Algorithm Versions with A/B Testing: Run live experiments where users experience different algorithm versions to determine which one performs better. Incorporate In-App User Feedback Loops: Include in app feedback loops that gather user-generated data to iteratively improve algorithms. Leverage Predictive Modeling for Proactive Engagement: Develop predictive models based on recurrent neural networks to anticipate user preferences and pre-emptively suggest relevant content. Prioritize Ethical AI Practices and Data Privacy: Ensure fairness and transparency through ethical AI practices and compliance with data privacy regulations, such as GDPR. Iteratively Apply Feedback-Driven Updates: Continuously gather user feedback and apply it to refine algorithms, following agile development methodologies. Collaborate for External Data Enrichment: Establish strategic data partnerships to access third-party data sources, facilitating data enrichment and diversified insights. Project Plan and Timelines Future Development and Expansion • • • • • Advanced Security Measures: Implement cutting-edge security technologies, such as blockchain-based encryption and multi-factor authentication, to fortify data protection and enhance user trust in the app's security. Integration with Financial Ecosystem: Expand integrations with third-party financial apps and services to provide a holistic view of a user's financial life, including investments, loans, and insurance. Improvement of AI Assistant: Enhance the AI assistant's natural language understanding and contextual intelligence to deliver even more precise and relevant financial guidance and recommendations, making it an indispensable companion for users' financial journeys. Cross-Platform Compatibility: Develop versions of the app for various platforms, including wearable devices and smart speakers, to offer a seamless experience across devices. Data Monetization: Explore opportunities to monetize data in a user-centric and privacy-compliant way, such as by providing anonymized, aggregated financial insights to researchers or businesses. Regulatory Compliance Conclusion • Summarize the key points of solution concept and its potential impact. Visuals and Prototype • Include any visuals, diagrams, or a clickable prototype that demonstrate your concept.