Human:
Summarize the following in 5 bullet points.
Title: "(57) Communication Skills - How To Improve Communication Skills - 7
Unique Tips! - YouTube"
Transcript: "There's a concept in the sales world called KISS vs. KILL.
Keeping it short and simple versus keeping it long and lengthy. Amateur
salesman would "KILL" the sale by going on and on about unimportant
details. A good salesman on the other hand would hit all of the important
points in the shortest time possible and close the deal. Tip#1 is to be
efficient with your speaking. Conversation is all about quality. Try to remove
all types of filler words like, "Uhm, Like, I Guess, Well, Uhhhhh, You Know."
These words bring no value to the conversation and they literally mean
nothing. Listen to the following paragraph. What did you do this winter?
Well, I had an ok time this break. I went snowboarding for the first time with
some of my friends and uhm.... well it's actually a lot harder than it looked.
Uh...that's about it. I guess I had fun haha. Now compare it to this, "What did
you do this winter?" Me and my friends went snowboarding. It was actually
my first time and it was a lot harder than it looked. Notice how the second
version is much shorter, but the information being conveyed is the exact
same. However it sounds more confident and even more sophisticated.
Don't be afraid to take pauses instead of relying on filler words as a crutch.
Pauses can be powerful and can emphasize different parts of the message.
Here's an example of pauses in action with the same sentence that we
mentioned before. Me and some friends went snowboarding...It was actually
my first time but...it was a lot harder...than it looked. Tip#2 is to use pauses
to emphasize different parts of the message and to deliver more powerful
messages. The following skill is probably the single most important skill in
terms of overall conversation ability. If you can master this one skill, you'll be
able to have endless conversations with just about anybody. Tip#3 is
conversational threading. Within every sentence, there are different topics
that you can branch off into. Let's take a look at the following sentence. I live
in New York City but, I've always wanted to move to the suburbs. It's
because I love nature and I hate being around too many people. There are
four different topics that you can branch off from here. You can talk about
that time you wanted to visit New York City. You can talk about how you feel
living in the suburbs. You can talk about your relationship with nature, and
you can also talk about how you're also an introvert and how you can relate
with their hate with being around too many people. When a conversation
dies it's usually because there are no other topics to talk about that are
interesting. So when given the opportunity to branch off into different topics,
choose one that you are interested in talking about. Also keep in mind, that
you want to be giving the other person opportunities to talk about multiple
topics as well. If you don't give them topics to branch off into, the
conversation will eventually reach a dead-end. Now this skill comes with
practice. The more you try to look for topics to bounce off of, the more you