Communication skills
-Communication is to convey the message
- How to achieve effective communication:
-consider information needs
- consider the technical background
- consider the cultural background
- consider gender
-consider the knowledge of the subject.
-effective communication:
If someone achieves the desired level of objective through communication, we can say that is
“ effective communication”
-consider the possibility of communication failure
-Expect audience resistance
-recognize communication constraints ( legal, social, economic, psychological )
Components of communication
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Context
Sender (Encoder)
Message
Medium or Channel
Receiver (Decoder)
Feedback
-The importance of communication :
- all human interactions are a form of communication
- with effective communication, the work achieved well
The difference between communication skills and advanced communication skills :
-communication involves getting information from one person to the other person
- communication is the art of creating and sharing ideas
- effective communication depends on the richness of those ideas
-the communication process includes types of inputs. filters we have in our minds as we receive
-the inputs, how we ‘map the information in our minds once it’s received. And why we should
care
-communication skills are the tools that we use to remove the barriers to effective communication