Career Opportunities 1.Prestige Business Manager 2.Retail Segment Manager 3. Corporate Relationship Manager (2 positions) Central Region and Northern region Applications are invited from knowledgeable, experienced, and skilled candidates to fill the following positions: 1. Prestige Business Manager Reporting to Head of Retail Banking the Prestige Business Manager will be responsible for the entire Prestige Portfolio, from Product Management to Relationship Management and the overall financial performance of the business. The position of Prestige Business Manager tenable at Blantyre Branch. Key Responsibilities • Overall responsible for the Prestige portfolio – Product, Process, People, Marketing, Relationship Management, Client Experience, Balance Sheet and Income Statement • Manage and develop products range from the concept, design, sample production, testing, cost, promotion, and support throughout the product life cycle. • Deliver on Projects prescribed by Prestige strategy. • To drive and facilitate profitable growth of Prestige brand and sub products. • To ensure that all Prestige products and services are developed in line with the company’s vision, ambition and intentions. Technical Skills/Competencies • Product and Process Management. • Relationship Management. • Risk Management. • Selling and Customer Service skills. Qualifications and Requirements • A post graduate degree in Commerce, Business Administration, Economics or related field. • Good knowledge and understanding of Banking Financial Services mechanisms and the entire range of products with at least 2 years general Banking experience, (preferred but not mandatory). • At least 3 years’ experience in Relationship Management or Marketing/Selling. 2. Retail Segment Manager Applications are invited from knowledgeable, experienced, and skilled candidates to fill the position of Segment Manager responsible for First, Fast and Student segments tenable at Head Office, Blantyre. Reporting to the Team Leader- Products & Payments, the successful candidate will develop, manage and sustain a banking product/s portfolio and grow utilization of products within segments to ensure smooth operation and business growth. Key Responsibilities • Product development and management within segments. • Ensures that the segment offer remain attractive and competitive in the market. • Ensures that all Products and Services offered per segment are meeting adoption, penetration and revenue KPIs. • Conduct activities such as customer surveys, analysing market data, and staying up to date. • Data collection on product performance, analysis of data to identify trends and areas for improvement and presenting findings to stakeholders. • Work on segment projects and proactive drive mark-to-market to creatively structure propositions to influence rate of penetration and utilization. Belief comes first. Technical Skills/Competencies • Customer focused and strong relationship management. • Tech-savvy and digital focused. • Strong sales, business, marketing, and analytical acumen. • Understanding of the Bank processes and procedures. • Project management skills and the ability to lead cross-functional teams. Qualifications and Requirements • Bachelor’s degree or equivalent in Business Management, Finance, Marketing, or related fields. • Minimum of 5 years’ experience in a product management, segments management, or commercial business environment. 3. Corporate Relationship Manager (2 positions) Central Region and Northern Region Reporting to the Regional Corporate Manager, the successful candidate will manage a portfolio of corporate clients, achieve sustainable business development through customer acquisitions and selling the bank’s products and services to existing and prospective clients. The positions are tenable in Lilongwe and Mzuzu Branches. Key Responsibilities • Sourcing Deposits, growing advances. • Growing Trade Services. • Customer target acquisitions and Improved customer service levels. • New Business Development. • Credit Management. • Alternate Channels & Transactional Banking. • Increased customers share of wallet. Competencies • Relationship building and management. • Excellent negotiation and problem skills. • Portfolio Management and Deal Structuring. Qualifications and Requirements • At least 5 years’ experience in relationship management. • At least 3 years general banking experience (preferred but not mandatory). Applications If you meet the above minimum requirements and are interested, please send your applications with an updated CV to: firstcapitalbank.vacancies@firstcapitalbank.co.mw Applications that do not follow this path will not be considered. The closing date for receiving applications is 7 October 2023. Only shortlisted applicants shall be acknowledged. Belief comes first.
