eSIM Summit: eSIM Adoption and Global Market Trends
Market Status
eSIM in 2022 and beyond: assessing new developments,
market trends and consumer behaviour
GSMAi
Part 1 – eSIM involving in Massive IoT
Can eSIM be the Linchpin of Massive IoT ?
KORE
eSIM in Action: How to accelerate and keep Massive IoT SAFE
KORE
KIGEN
Speaker Brief
eSIM Summit
Theatre 3 - Hall 7
(250 pax)
Part 1 - eSIM involving in Massive IoT
Speaker Brief
eSIM Summit
Theatre 3 - Hall 7
(250 pax)
Speaker Brief
eSIM Summit
Theatre 3 - Hall 7
(250 pax)
Speaker Brief
eSIM Summit
Theatre 3 - Hall 7
(250 pax)
eSIM Summit: eSIM Adoption and Global Market Trends
eSIM in 2022 and beyond
Assessing new developments, market
trends and consumer behaviour
DATE
2 March 2022
Pablo Iacopino
Head of Research and Commercial Content
eSIM
A reality check
Good progress
Slow progress
•
Proliferation of eSIM devices
•
•
Launch of 5G devices with eSIM
technology
Consumer awareness and adoption
of eSIM
•
eSIM ‘democratisation’ (for
consumers) through cheaper
devices
•
eSIM promotion by OEMs and
operators
•
Commercialisation of eSIM service
for smartphones and smartwatches
•
eSIM for connected vehicles
•
Work and alignment on global
specifications (including ieUICC)
•
eSIM for IoT vertical sectors
(beyond Automotive)
•
eSIM for international roaming
•
eSIM for laptops
eSIM in the smartphone market
Nearly 60 eSIM smartphone models – more than half have 5G technology
How many eSIM smartphones have been launched?
Cumulative figures
57
43
5G
Non-5G
32
25
16
3
8
Samsung
19
Apple
Dec.
2017
Dec.
2018
Dec.
2019
Dec.
2020
Dec.
2021
• Most flagship smartphones are now eSIM-enabled
• 5G and eSIM get together
• Various models have a retail price < USD500
Source: GSMA Intelligence
15
Google
14
Huawei
4
Oppo
2
Motorola
2
Sony
1
eSIM service is now global
eSIM reaches more than 3 billion mobile subscribers
Commercial availability of eSIM
service for smartphones
Geographical reach
Number of countries
82
24
Dec. 2018
Dec. 2021
• Most major markets are on board. eSIM is
nearly ubiquitous in major markets
• Africa is catching-up
• China still missing…but for how long?
Source: Minimum number of countries, based on the lists provided by Apple, Huawei and Samsung (publicly available information) and GSMA Intelligence research of the top 30 markets
More than 230 operators offer commercial eSIM service
Fivefold increase over the last 3 years
Number of mobile service providers
offering commercial eSIM
service for smartphones
232
175
• Discussions with eSIM vendors indicate that this
figure is even higher
• eSIM is a group strategy
• MVNOs are driving eSIM for international roaming
103
What lies ahead?
45
Dec.
2018
Dec.
2019
Dec.
2020
Dec.
2021
88%
of surveyed operators plan to
offer eSIM service by 2023
98%
by 2025
Source: Minimum number of mobile service providers, based on the lists provided by Apple, Huawei and Samsung (publicly available information) and GSMA Intelligence research of the top 30 markets.
Source: GSMA Intelligence Operators in Focus Research – Operator Survey (100 operators worldwide), Future of Retail (2021)
Potential benefits of eSIM: what do operators think?
Incremental revenues and opex savings – it’s all about further digitisation
Potential benefits of eSIM
Operator views
• Streamline logistics costs by reducing physical SIM purchasing
• Explore opportunities in new digital services (e.g. digital
identity, access authorisation, mobile ticketing and payment)
• Increase adoption of other mobile devices by linking
them to a consumer's main subscription plan
• Facilitate international roaming services
• Be able to capture new opportunities in the growing
IoT market (consumer and enterprise)
• Be able to capture new opportunities among Digital
Native consumers
• Drive greater use of digital distribution channels
• Enhance customer experience by digitising
SIM-related operations
Source: GSMA Intelligence Operators in Focus Research – Operator Survey (100 operators worldwide), Future of Retail (2021)
2021 survey
Compared to
2020 survey
IoT is a promising market for eSIM
However, eSIM adoption is still low relative to its long-term potential
TODAY
FUTURE
Global IoT connections – billion
Automotive
The addressable market for eSIM and iSIM is significant
eSIM and iSIM are targeting a share of the cellular market
eSIM is already
mainstream in
connected vehicles
Single initiatives rather
than sector-wide
deployments
Thousands
Beyond
Automotive
5.3
~3x growth
40
30
20
1.9
13
10
0
2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030
Consumer IoT
Source: GSMA Intelligence
37
Enterprise IoT
Cellular IoT
eSIM for IoT: there is untapped demand
Enterprises are accelerating their digital transformation
IoT deployments drive digitisation
Importance of eSIM in future IoT deployments
Enterprises speak; % of respondents
IoT deployments are:
Enterprises speak; % of respondents
• Awareness of eSIM is high
IoT deployments are largely part of a
wider digital transformation agenda
63%
37%
eSIM for IoT is
eSIM for digitisation
40%
44%
• 40% of enterprises see eSIM as
very important to a successful
IoT deployment
• Security and remote update of
large volumes of devices are
seen as the top eSIM benefits
10%
4%
Part of a wider digital
transformation
agenda
Standalone
initiative
Very
important
Somewhat
important
Source: GSMA Intelligence Enterprises in Focus Research – Enterprise Survey 2020 (~2900 enterprises across most vertical sectors)
2%
Not at all I don't know I am not
important
familiar with
eSIM
eSIM
Assessing consumer
behaviour
Consumers: do they know what eSIM is?
Consumer awareness of eSIM is still low
Consumer awareness of eSIM
Percentage of total surveyed consumers who have heard of eSIM
2021
2020
28%
26%
22%
22%
27%
27%
26%
26%
25%
14%
Source: GSMA Intelligence Consumers in Focus Research – Consumer Survey (2020 and 2021)
South Korea
USA
Brazil
Germany
Italy
17%
Japan
20%
14%
13%
UK
30%
France
33%
• Less than 30% of
consumers are
aware of eSIM
40% (average)
35%
30%• 5pp increase
25% compared to 2020
20% (average)
15%
10%• Significant variations
5% by country…but no
0% correlation with eSIM
service availability
• More work is needed
by operators and
OEMs
How do consumers first find out about eSIM?
Slow push by OEMs and operators
Finding out about eSIM
Among surveyed consumers who have heard of eSIM (aggregate, 8 countries)
28%
I read an article about eSIM
16%
A friend/family member/colleague told me about eSIM
I was told about eSIM when I bought a new device (e.g.
phone, smartwatch, tablet) directly from the manufacturer
I saw an advert for eSIM (e.g. on TV, in-store, online, at
an airport)
15%
10%
I received some information/promotional materials about
eSIM from my mobile phone operator
8%
I heard about eSIM in another way
8%
Don't know / can't remember
8%
I heard about eSIM through my work
Source: GSMA Intelligence Consumers in Focus Research – Consumer Survey (2021)
OEM
push
7%
Operator
push
• Operators and
OEMs don’t talk
much about
eSIM to their
customers
• OEMs talk more
than operators,
especially in the
USA, Japan
and South
Korea
Are consumers interested in using eSIM?
50-50: half of consumers are interested (average)
Consumer interest in using eSIM on a mobile phone at some point in the future
Percentage of total surveyed consumers who own/use a mobile phone
%
interested
Brazil
South Korea
28%
34%
15%
62%
43%
58%
Italy
21%
36%
57%
USA
23%
32%
55%
UK
16%
France
14%
Germany
13%
Japan 7%
54%
38%
43%
29%
26%
39%
22%
29%
Very interested
Fairly interested
Not at all interested
Don't know
Source: GSMA Intelligence Consumers in Focus Research – Consumer Survey (2021)
Not very interested
• Significant
variations by
country…
• …but (again) no
correlation with
eSIM service
availability
• 16% don’t know
(average)…fairly
high share
• No major
differences by
smartphone brand
Why are some consumers not using/interested in eSIM?
Various reasons – it means multiple challenges
Reasons for not using eSIM or not being interested in eSIM
Percentage of surveyed consumers who are not using eSIM or are not interested in using eSIM (aggregate, 8 countries)
• Happiness
with
traditional
SIM leads,
especially
in Europe
• 15% don’t
see the
benefits of
eSIM
• 12% don’t
understand
how eSIM
works
Source: GSMA Intelligence Consumers in Focus Research – Consumer Survey (2021)
How do consumers use eSIM?
For main phone number
Use of eSIM in mobile phones
Percentage of surveyed consumers who use eSIM (aggregate, 8 countries)
Only use eSIM when
travelling aborad
4%
Multiple phone numbers
stored on eSIM
20%
Multiple phone numbers
stored on eSIM: France leads
For secondary phone number
21%
Source: GSMA Intelligence Consumers in Focus Research – Consumer Survey (2021)
Don’t know
5%
For main phone number
50%
Charting the future: eSIM adoption in smartphones
The march towards mainstream – Acceleration from 2023 onwards
eSIM smartphone connections as % of total smartphone connections (installed base)
Worldwide
eSIM smartphone
connections (2025)
50%
40%
40%
2.8 bn
33%
2.4 bn
26%
1.9 bn
30%
20%
10%
0%
2019
2020
Low adoption scenario
Source: GSMA Intelligence eSIM scenario analysis
2021
2022
Base case scenario
2023
2024
2025
High adoption scenario
eSIM
Future outlook: what could
accelerate eSIM adoption?
Future outlook
What could accelerate eSIM adoption?
eSIM in the
Consumer Market
eSIM in the
Enterprise Market
•
OEMs and operators raising consumer
awareness of eSIM and promoting its benefits
•
Adoption of global standards/specifications
(as opposed to proprietary solutions)
•
Enhancing user experience for eSIM
activation and service management
•
5G adding momentum to the use of cellular
connectivity for IoT – hence pushing eSIM
•
Full launch by all OEMs
•
•
Transition to eSIM-only smartphones
The combined effect of eSIM- and iSIM-based
solutions
•
China launching commercial eSIM service for
smartphones
•
eSIM helping address key IoT deployments
challenges (integration with existing technologies,
•
Migration to 5G: opportunity to push the
transition to eSIM
cost of implementation and security)
•
IoT companies having a clear eSIM strategy
alongside their main IoT proposition
eSIM Summit: eSIM Adoption and Global Market Trends
GSMA eSIM Consumer
GSMA eSIM M2M
GSMA eSIM Service
SCAN ME
SCAN ME
SCAN ME
About GSMA Intelligence
info@gsmaintelligence.com
THANK YOU!
Pablo Iacopino
Head of Research and
Commercial Content
piacopino@gsma.com
Speaker Brief
eSIM Summit
Theatre 3 - Hall 7
(250 pax)
KEYNOT E
AGENDA
1
2
M AR C O B I J V E L D S
SVP, EAP
KORE
Can eSIM be the Linchpin of
Massive IoT?
KORE discusses where this technology
fits in opening the globe to extensive
IoT enablement, and how to optimise
a technology that is rapidly developing
in a competitive market.
Proprietary & Confidential to KORE Wireless | 29
The State of Connectivity
Massive IoT and the Role of eSIM
80,000
Smart
Metering
70,000
2.7B
Connections (Millions)
60,000
50,000
$0.9B
Fleet
Management
Healthcare
Broadband & Critical IoT
(4G/5G)
LPWA
Connections
by 2025
eSIM revenue
generated
in 2024
Massive IoT
(Licensed LPWA –
NBIoT & CAT-M)
Legacy
(2G/3G)
Massive
IoT
40,000
Unlicensed LPWA
and Satellite
Powered by LPWA
30,000
eSIM
Adoption
20,000
Short-Range IoT
(WiFi, BT, Z-Wave)
10,000
0
2020
2021
2022
2023
Sources: GSMA (IoT Revenue: State of the Market 2020)
2024
2025
2026
2027
2028
2029
2030
Proprietary & Confidential to KORE Wireless | 30
Industry and Customer Drivers to eSIM
Network Sunsets
Permanent Roaming
Connected vehicles
Autonomous vehicles
Connected asset tracking
Connected medical equipment
Police bodycams
Remote patient monitoring
Supply Chain
Environmental monitors
Infrastructure monitors
Connected water meters
Proprietary & Confidential to KORE Wireless | 31
Mitigating Roadblocks in Massive IoT with eSIM
Future-Proof
Zero-Touch
Provisioning
Coverage &
Resilience
Regulatory
Compliance
Secure
Minimal TCO
Proprietary & Confidential to KORE Wireless | 32
Finding the True eSIM
What Characteristics Sets
Apart the Real eSIM?
• eSIM or eUICC
• GSMA version and features
• Switching options
• Device compatibility
• Carrier availability
• Multi-vendor compatibility
Proprietary & Confidential to KORE Wireless | 33
5 Stages to eSIM Deployment
1
2
3
4
5
Strategy &
Business Case
Technology &
Connectivity
Options
Technical &
Operational
Readiness
Deployment of
eSIM
Connected
Devices
Management
of Connectivity
and Profiles
Proprietary & Confidential to KORE Wireless | 34
eSIM as the Linchpin to the Future
Global eSIM Connectivity
OPEN IoT SAFE
Blockchain
Proprietary & Confidential to KORE Wireless | 35
PANE L
AGENDA
MARCO BIJVELDS
SVP, EAP – KORE
1
2
eSIM in Action: How to accelerate and
keep Massive IoT SAFE?
KORE and Kigen address adoption and
acceleration of eSIM and how to make
most of standards-based security
schemes such as IoT SAFE.
L O I C B O N VA R L E T
VP PRODUCT AND
MARKETING – KIGEN
Proprietary & Confidential to KORE Wireless | 36
37
THANK YOU
Proprietary & Confidential to KORE Wireless | 38
Part 2 - eSIM Revolution
eSIM Summit: eSIM Adoption and Global Market Trends
Part 2 – eSIM revolution
The inconvenient truth –
6 years as an eSIM partner with Apple
TRUPHONE
Unleash the power of the eSIM
THALES
Speaker Brief
eSIM Summit
Theatre 3 - Hall 7
(250 pax)
Speaker Brief
eSIM Summit
Theatre 3 - Hall 7
(250 pax)
Speaker Brief
eSIM Summit
Theatre 3 - Hall 7
(250 pax)
THE
INCONVENIENT
TRUTH
6 years as an eSIM partner with Apple
IT ALL STARTED
WITH AN iPAD…
6 YEARS ON
eSIM IS NOW AT THE HEART
OF EVERY FLAGSHIP
CONSUMER DEVICE
HOWEVER, THE INDUSTRY IS STILL IN LOVE WITH A PIECE OF
PLASTIC
We are just as reliant on the SIM card today as we were 6 years ago.
Replying to
Hello, thanks for reaching out. Currently, we don’t support eSIM
transfer yet. So you will need to buy a new eSIM from our
store. :) Hope this helps. bk
Replying to
It’s definitely on the cards this year - our tech peeps haven’t
finalised a date but as soon as we do we’ll let you know! LJ
AND WE ARE HOLDING CUSTOMERS BACK…
Replying to
Replying to
Following a sucessful trial in a small number of retail stores,
we’re pleased to tell you that we will be launching eSIM in 2022.
We don’t have a date right now, but rest assured we’ll inform
you when this is available for both consumer and buisness
customers. -Iain
Please note we currently support eSIM for cellular capable,
wearable devices only. Please view more here:
…AND WHAT’S THE HOLD UP?
eSIM WILL DESTROY
ROAMING REVENUES
“
“
NOT ENOUGH DEVICES
SUPPORT eSIM
eSIM WILL BE AVAILABLE
JUST AFTER OUR DIGITAL
TRANSFORMATION IS
COMPLETED
OEM’S WILL BECOME
THE GATEKEEPER
BETWEEN OUR NETWORK
AND THE CUSTOMER
THE MAGPIE
THE BULL
WHERE DO YOU SIT?
THE OSTRICH
THE GOAT
THE INCONVIENT TRUTH IS:
THE SIM SLOT
DISAPPEAR
WILL
Image source: Evosmart.it
WE BELIEVE IN THE eSIM PROMISE
Smaller, efficient and
faster devices
Simple logistics
and reduced
distribution costs
Choice and flexibility
for customers
eSIM IS
SAVING MONEY
eSIM IS
ENABLING NEW
EXPERIENCES
eSIM IS
MAKING THINGS
EASIER
And we are at the forefront
of this acceleration
0 TO 18M eSIM
ACTIVATIONS
IN 3 YEARS
14-Mar-22
eSIM IS
ON
58
THE WORLD’s most
complete eSIM solution
Business and IoT
solutions
Entitlements
RSP
Consumer apps
SIM OS
Connect API
Bootstrap
Truphone Limited. All Rights Reserved.
Visit us at Stand 5A32, Hall 5
14-Mar- 60
22
Speaker Brief
eSIM Summit
Theatre 3 - Hall 7
(250 pax)
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
Unleash the power of eSIM
eSIM summit at MWC 22
MWC eSIM summit - March 2022
www.thalesgroup.com
62
OPEN
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
Multiple devices types need connectivity
63
CONSUMER
ELECTRONICS
Secure
MWC eSIM summit - March 2022
Consumer IoT
Industrial IoT
Miniaturized
OPEN
Robust
M2M
Digital
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
The IoT market needs
64
Design constraints
MWC eSIM summit - March 2022
Services
Miniaturization
Scalable
Low power consumption
Cost effective
Out-of-the-box cellular connectivity
Secure
Device & Connectivity
management
OPEN
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
IoT dilemma: How to boost cellular connectivity for IoT devices?
65
GSMA
M2M
GSMA
Consumer
MWC eSIM summit - March 2022
GSMA M2M
M2MM2M
Offers fleet management
Deployment can be seen as complex
GSMA Consumer
Consumer
Simple deployment
Needs an End-user consent
No fleet management
OPEN
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
IoT dilemma: How to boost cellular connectivity for IoT devices?
66
GSMA
M2M
GSMA M2M
M2MM2M
Offers fleet management
Deployment can be seen as complex
Thales for IoT
Thales IoT
Services
GSMA
Consumer
MWC eSIM summit - March 2022
IoT
Relies on the Consumer eSIM ecosystem (SM-DP+)
Leverages on the best of the two
models Consumer & M2M
GSMA Consumer
Consumer
Simple deployment
Needs an End-user consent
No fleet management
OPEN
Thales Instant Connect
Bootstrap connectivity for eSIM localization
available in 186 countries with 383 roaming partners
No
connectivity
Bootstrap
Final
Subscription
Ease manufacturing
- no bootstrap injection
Reduce connectivity costs
- Less bootstrap IMSIs needed
Keep logistics simple
- single SKU
Ease supply chain
-Bind device and subscription later
67
Turn Device On
Instant Connect
eSIM Localization
End-user turns on
device
Automatically injects a
temporary bootstrap
End-user downloads
the final subscription
MWC eSIM summit - March 2022
Compatible with GSMA
Thales Instant Connect
Bootstrap connectivity for eSIM localization
available in 186 countries with 383 roaming partners
No
connectivity
Final
Subscription
Ease manufacturing
- no bootstrap injection
Reduce connectivity costs
- Less bootstrap IMSIs needed
Keep logistics simple
- single SKU
Bootstrap
68
Ease supply chain
-Bind device and subscription later
Turn Device On
Instant Connect
eSIM Localization
End-user turns on
device
Automatically injects a
temporary bootstrap
End-user downloads
the final subscription
MWC eSIM summit - March 2022
Compatible with GSMA
Thales Instant Connect
Bootstrap connectivity for eSIM localization
available in 186 countries with 383 roaming partners
No
connectivity
Ease manufacturing
- no bootstrap injection
Reduce connectivity costs
- Less bootstrap IMSIs needed
Keep logistics simple
- single SKU
69
Bootstrap
Final
Bootstrap
Subscription
Turn Device On
Instant Connect
eSIM Localization
End-user turns on
device
Automatically injects a
temporary bootstrap
End-user downloads
the final subscription
MWC eSIM summit - March 2022
Ease supply chain
-Bind device and subscription later
Compatible with GSMA
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
“MAKE THE IoT CONNECTED WORLD A PLACE WE CAN ALL TRUST”
70
eSIM / iSIM
Smartcard software packaged to be embedded
into devices at manufacturing time
eSIM Cloud Platform
Service to MNOs, OEMs and SPs to remotely
distribute and manage cellular subscriptions
Thales Adaptive Connect
A connectivity management service to allow
enterprises to manage their IoT devices
Thales Instant Connect
Bootstrap connectivity to enable eSIM
localization
Join us at MWC Barcelona 2022
28 February - 3 March 2022 | Hall 2 - Stand 2J30
MWC eSIM summit - March 2022
OPEN
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
“Thank you
71
MWC eSIM summit - March 2022
”
OPEN
www.thalesgroup.com
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
Trusted Digital Telco
Unleash the power of eSIM to launch
your digital-first brand
eSIM summit at MWC 22
MWC eSIM summit - March 2022
www.thalesgroup.com
72
OPEN
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
A Bigger Digital Transformation for Telco
73
Digitization
Empower customers
by providing a full
service mobile app
Uberization
New
Segments
Disruption
Source: Capgemni Digital
Operator Observatory
Resilience
MWC eSIM summit - March 2022
Go cloud-native
Get rid of legacy IT
to reduce
Stack and adopt
deployment time
a greenfield
& cost-to-acquire and cost-to-serve
approach
OPEN
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
Anywhere, Anytime, in a Snap !
74
I order
in 4 clicks
eKYC
Thales & triPica assembled best
of breed technologies to create:
Trusted Digital Telco,
« A telco-in-an-App experience »
I scan
my documents
I get all my
answers online
digital
BSS
MWC eSIM summit - March 2022
A 100% Digital
and Simple
Customer
Experience
OPEN
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
Customer Empowered to Build, Enroll and Manage His/Her Services
75
eSIM or
SIM Card
SCAN
Define
Be Enrolled / Buy
Start Using Your Service
Prove ID
Take a selfie and scan the relevant identification document
SIM/eSIM card
For eSIM enabled devices the
activation is done in instants after
enrollment
Build your plan
Pay
Scan your Banking Card and authorize payment
MWC eSIM summit - March 2022
Digital BSS
Agent Tool: CRM
AnalyticsOPEN
: BI & Reporting
Make changes at any time
selfcare/support
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
One Step Ahead of the Disruptors
76
Implement your Digital Brand in
MWC eSIM summit - March 2022
4 Months
Give the tool to your Marketers to launch a marketing offer in
48h
Enroll a new customer in less than
7mn
OPEN
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or disclosed to a third party without the prior written consent of THALES - © 2021 THALES. All rights reserved.
“Thank you
77
MWC eSIM summit - March 2022
”
OPEN
www.thalesgroup.com
Closing session
eSIM Summit: eSIM Adoption and Global Market Trends
GSMA eSIM Consumer
GSMA eSIM M2M
GSMA eSIM Service
SCAN ME
SCAN ME
SCAN ME
THANK YOU
eSIM Summit: eSIM Adoption and Global Market Trends