Introduction :
In recent years, the Restaurant Digitalization Market has experienced staggering growth
driven by technological innovations and shifting consumer tastes. As global dining
landscape changes, more restaurants are turning to digital solutions in order to enhance
customer experiences, streamline operations and remain competitive in today's
digital-centric environment. This market includes online ordering/delivery platforms;
reservation/table management systems; digital menus; point-of-sale (POS) systems and
customer relationship management (CRM) software to name but a few of their
tools/services that make up this space.
Future prospects of restaurant digitalization appear promising, with recent innovations
like AI-driven menu personalization, self-service kiosks and data analytics for customer
insights providing exciting advancements that aim to increase operational efficiency and
customer satisfaction. Furthermore, eco-friendly practices are increasing in popularity
with digitalization playing an increasingly significant role in cutting waste production and
energy consumption.
In 2023, the Global Restaurant Digitalization Market was valued at USD 7.9 Billion and
is expected to reach USD 29.6 billion in 2032. This market is estimated to register the
highest CAGR of 16.3 % between 2023 and 2032.
Below are the top 5 companies for Restaurant Digitalization Market
1. Digitory Solutions Pvt. Ltd.:
Digitory Solutions Pvt. Ltd. is an innovative technology company offering financial
software solutions. Offering a full suite of products and services that empower financial
institutions, businesses, and individuals to make data-driven decisions for their financial
wellbeing using cutting edge data analytics technology solutions from Digitory Solutions
provides clients with insights that optimize their investments as well as institutional
financial planning strategies.
2. Oracle Corporation:
As a global leader in cloud computing and enterprise software solutions, Oracle Corp.
boasts an illustrious history of innovation within the tech industry. Well known for their
database management systems, cloud infrastructure, business software products and
clients from industries worldwide; their comprehensive suite of products such as Oracle
Cloud have revolutionized how businesses manage data and applications in an
increasingly digitalized world. Committed to driving digital transformation and creating
innovative solutions that empower companies to thrive in this new digital era; their
solutions have allowed numerous businesses thrive through digital transformation while
pioneered innovative solutions which enable companies thrive within digital
transformation processes - an evolution which continues apace!
3. Panasonic Corporation:
Panasonic Corporation, a multinational conglomerate, is widely revered for its range of
quality products and services that span electronics, appliances, solutions for homes and
businesses as well as sustainability efforts. Pioneered since 1918 by founder Kazuo Ohno
(and later by his son Tatsuya Onishi), Panasonic's cutting-edge technologies have
improved people's lives significantly - whether through state-of-the-art TVs, smart
appliances or renewable energy solutions - remaining committed to building a better
world through quality and sustainability initiatives.
4. International Business Machines Corp:
International Business Machines Corp (IBM): Since its founding, IBM has been at the
forefront of global tech. Widely respected for its revolutionary innovations, IBM provides
cloud computing, artificial intelligence and quantum computing services as well as data
analytics, cybersecurity and machine learning expertise to businesses and society
worldwide. Their goal is to lead in driving progress while helping both businesses and
society adapt to today's ever-evolving digital environment.
5. Cognizant Technology Solutions Corp.:
Cognizant Technology Solutions Corp. is a premier global technology and consulting firm
committed to helping organizations navigate the complexities of the digital era. Offering
IT strategy, digital transformation, software engineering services and data analysis
expertise as well as artificial intelligence/automation automation to leverage technology
for growth and innovation, Cognizant strives to foster a future where businesses can
continue evolving despite technological disruptions.
Suggested Reading:
Global Restaurant Digitalization Market By Component (Software and Hardware), By
Restaurant Type (Cafes, Fast Food, and Dining), By Application, By Region and
Companies – Industry Segment Outlook, Market Assessment, Competition Scenario,
Trends, and Forecast 2023-2032
Recent development:
● Ghost kitchens: Ghost kitchens are commercial kitchens designed specifically to
prepare food for delivery only, which have become increasingly popular over time
as they allow restaurants to expand their reach without investing in traditional
dining rooms. Ghost kitchens often utilize digital technologies, including online
ordering systems and delivery tracking software, to prepare their menu items.
● Food delivery aggregators: With services like DoorDash and Uber Eats making
ordering food online easier than ever for delivery from their favorite restaurants,
online food ordering and delivery has seen significant growth. Furthermore,
digital technologies are also helping improve customer experience such as
real-time order tracking and estimated delivery times for such services.
● Development of Contactless Dining Technologies: As part of COVID-19 pandemic
efforts, contactless dining technologies such as QR code menus, self-order kiosks
and mobile payments have become more widespread. These technologies enable
customers to place orders and pay without ever coming in contact with restaurant
staff members or placing paper order slips directly in the mail box.
● Artificial Intelligence (AI) and Machine Learning (ML) in restaurants: AI and ML
are being employed in numerous ways to enhance restaurant operations and
customer experiences, from predictive customer demand analysis, optimizing
inventory levels and personalizing marketing campaigns, to automating tasks such
as order taking and food preparation.