1. In a Human Resources (HR) application, a business architect has developed a new process for the
Onboarding case type. You want to test the process and the fields to verify the UI elements collect
expected results.
a. Add explicit assertions on the UI elements
b. Create a unit test for the Onboarding case type
c. Create a scenario test for the Onboarding case type
d. Add validations on the UI elements
2. Which two conditions do you test with a unit test? (Choose
Two) TCS
a . A data page populates without any errors.
b. A property value is set correctly by a data transform.
c. An application displays user views for 20 users within three seconds.
d. An application is successfully migrated to a test system.
3. From the employee training portal, an employee opens a new Enrollment case, submits course
selections, and receives an email confirmation. There is an error in the email confirmation. You
must identify the cause of the error by recording a set of interactions on the portal and testing
expected behavior on the data collection fields. What three steps, when applied in combination,
achieve the required testing? (Choose Three)
a. Add stage-entry validations on the Enrollment case
fields.
b. Create a test case for the employee portal.
c. Add assertions on the UI elements to verify correct data collection.(UI
Assertion)
d. Run a new Enrollment case from the employee training portal.
e. Add field validations on the course selection step.
4. You want to unit test a rule. To ensure that the rule executes as intended, you need to populate the
clipboard with valid data. Which two options allow you to populate the clipboard before testing the
rule? (Choose Two)
a. Configure an assertion to define the required data.
b. Configure a validate rule to populate the needed data.
c. Run a data transform to create the test
page.
d.
Copy data from an existing clipboard page.
5. A manager requests a report that contains the following columns: Create Date, Case ID, Create
Operator, and Work Status. You must sort the cases so the case with the most recent create date
appears at the top of the list and descends in order. TCS
a. Add a filter condition where Create Date is greater than the current date.
b. Make the Create Date the first column in the report.
c. Select Highest to Lowest sort type for Create Date.
d. Select Lowest to Highest sort type for Create Date.
6. A purchase request list report includes columns for case ID and regional cost center. A manager
wants the report to show the total number of purchase requests for each of the regional cost
centers. TCS
a. Summarize the regional cost centers by count.
b. Create a filter for each cost center and count the
case IDs
c. . c.
Summarize the case ID column by count.
d. Define a function for the cost center column to total the case IDs.
7. How do you route an assignment so that any available member of the department can perform the task?
a. Route the assignment to a work list.
b. Route the assignment to the admin user I
c. Route the assignment separately to all
members.
d. Route the assignment to a work queue.
8. User A should have application permissions that are identical to User B's permissions. Unlike
User B, User A lacks access to the My Cases page.How do you grant access to the My Cases
page for User A?
a. Update User A to the same role as User B
b. Add the My Cases page to the User A profile.
c. Update the User A account to access the same portal as User
d. Add the My Cases page to the User A role.
9.
10. An international online car parts business wants customers to find parts for any vehicle easily.
You are asked to implement the following requirement: Customers muse select a make,
model, and year to initiate a vehicle-specific search. How do you configure the data
storage in the application to implement the requirement?
a. Configure a data page to store the make, model, and year vehicle data.
b. Configure a connection to an external system of record that contains the make,
model, and year vehicle data.
c. Configure a static list of the make, model, and year vehicle data.
d. Configure a local data storage of the make, model, and year vehicle data.
11. A requirement states: The tax identification number must contain 10 digits. How do you
configure the field to support this requirement?
a. Set the minimum and maximum values to "10" in a text field
b. Use an edit validate rule that validates the tax identification number pattern.
c. Use a decimal property type and make the field required.
d. Configure a validate rule to test the tax identification number pattern.
12.
13. An application must validate postal codes for Canadian customers to match the pattern A1A
1A1, where A represents a letter and 1 represents a number. Which two configuration
14.
15. TCS 24
16. 26
options allow you to ensure that a user provides a valid postal code? (Choose two.)
a. Configure a drop-down control to select the postal code based on the specified
city and province.
b. Configure an edit validate rule to test that the entered postal code conforms
to the required pattern.
c. Configure the postal code field as a text property with a required input field.
d. Configure a validate rule to test that the entered postal code conforms to the
required pattern
17. A requirement states: Loan applicants must enter their annual salary. If the salary is
above the qualifying threshold, the application is automatically approved. If the salary
is below threshold, the applicant must identify a cosigner. Select two configuration
options that follow best practices to meet the requirement. (Choose two.)
a. Design a user view with an annual salary field. Create an optional action to
collect information about the cosigner and assign the action to the
appropriate stage.
b. Create an assignment step for a loan officer to review the applicant's annual
salary and determine if a cosigner is necessary.
c. Design a user view with an annual salary field and a section for cosigner
information. Use a Visible When condition to display the cosigner section
when the salary is below the threshold.
d. Use a collect information step with an annual salary field. Use a decision shape
to determine whether to advance to a step to enter cosigner information or
complete the process. TCS search order
18.
19.
20. Data transform,authenticating
21. 31.
32. Multiple-Text33. Accesibility
Single
inspector.
34.
TCS Accessibility role TCS
TCS 28
35.
36. Component->document structure->landmark->document structure
37.
38.
39. D
40. An insurance claim case type is defined as follows:If the Review claim step is configured to set
the status to Pending-Investigation, when is the status of the case set to PendingInvestigation? TCS
a. When Investigate claim step completes
b. When the Process claim stage starts
c. When the Review claim step
completes
d. d. When the Review claim step
starts
41. 41.
42. 42.
43. 43.
44. Copy data
45. 45.
46. TCS above
47.
48. Which issue do you address by simulating a data source? TCS
a. You need to test a save plan for a savable data page that updates the cost of
coverage options for insurance policies.
b. In production, the customer database needs to be taken off-line overnight for
scheduled maintenance.
c. The product database moves to a new data source accessible by a web
service that is not yet configured.
d. During staging, you need to access realistic customer data without exposing
personally- identifying information to testers.
49. The business process for an automobile insurance claim consists of the following phases: Submission: The customer contacts a customer service representative (CSR) to file the claim. Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an
estimate of the cost of repairs. - Repair: A third party performs the repairs on each vehicle,
communicating with the adjuster and customer as necessary. - Verification: After each vehicle repair,
the adjuster closes the claim. According to Pega best practices, which phase can you implement as a
child case?
a. Verification
b. Submission
c. Revie
w
d. d.
Repair
50.
51. You create an application for employees to submit timesheets. Employees enter work, vacation, and
sick time for a particular week. On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for
the employee. To configure the form where users enter hours, select the best configuration option to
calculate the total hours for the week.
a. Use a When rule. When the value of any work, vacation, or sick time changes,
the total hours change.
b. Use declarative processing. When the value of any work, vacation, or sick time
changes, the total hours change.
c. Use procedural processing. When the value of any work, vacation, or sick time
changes and the user submits the form, the total hours change.
d. Use a data transform. When the user enters the form, the data transform
determines the sum of the work, vacation, and sick time properties.
52. 54.
53. 55.
54. 56.
55. 57.
56. Skip the stage
57. A development team plans to enhance functionality of an existing application by changing several user
interface rules. The team would like to pilot the enhancements to a small group of users before rolling
the changes out to the entire user base. What approach maximizes reuse and maintainability?
a. Place the updated rules into a new minor version of the ruleset and include the
new ruleset version in a new application.
b. Place the updated rules into a new ruleset and include the new ruleset in
a new application.
c. Place the updated rules into a new ruleset and include the new ruleset in a new
version of the application.
d. Place the updated rules into a new minor version of the ruleset and include
the new ruleset version in a new version of the application.
58. 60.
59. A TCS 61
60.
61. An application contains two case types, AutoClaim and PropertyClaim. The inheritance path for the
application contains three copies of the pyDefault data transform that set property values for two
properties, Work Item Urgency and Prefix. If the Call data transforms in superclass option is enabled for
each data transform, what are the values of Work Item Urgency and Prefix when a user creates a
PropertyClaim case?
a. Work Item Urgency = 10, Prefix = [no value]
b. Work Item Urgency = 0, Prefix =
"C-"
c. Work Item Urgency = 10, Prefix =
"C-"
d. Work Item Urgency = 20, Prefix = "A62. A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A
manager requests that the report show only those customers who meet the following
conditions: - The customer is on a monthly billing cycle - The credit card is either
MoreCash or Vista - The credit card expires within 60 days Which set of filtering
conditions returns a report with the desired data?
a. Credit Card equals MoreCash AND Credit Card equals Vista AND Billing
Cycle equals monthly AND Expiration Date is 60 days greater than today
b. Credit Card equals MoreCash OR Credit Card equals Vista AND Billing
Cycle equals monthly AND Expiration Date equals next 60 days.
c. Credit Card equals MoreCash OR Credit Card equals Vista AND Billing
Cycle is not quarterly AND Expiration Date is less than 60 days
d. Credit Card equals MoreCash or Vista, Billing Cycle equals monthly, and
Expiration Date equals next 60 days
63. You are designing a form for an online bookstore to show new arrivals. Which layout do you use to
display the book cover pictures, as shown in the image? TCS
a. Dynamic layout
b. Repeating dynamic layout
c. Column layout
d. Screen layout
64. A data page holds product information. The data page's Reload if older Than field is set to 15 minutes.
The data page is created at 06:12.At 06:20 the user requests product information. At 06:42 the user
requests product information. When is the data page reloaded?
a. 06:35
b. 06:20
c. 06:27
d. 06:42
65. Apartment tenants submit maintenance requests that specify their name, address, request type, and
description of the request. The apartment management company often receives multiple requests
from a single address about the same issue. The company wants to identify duplicate maintenance
requests that are submitted less than 30 days apart.Which three configurations, when applied in
combination on the Search duplicate cases step, achieve this goal? (Choose Three)
a. Configure a time period for the request date as a weighted
condition.
b. b. Configure the apartment address as a weighted condition.
c. Configure the apartment address as a basic condition.
d. Configure the request type as a weighted
condition.
e. e. Configure the tenant name as a basic
condition.
66. To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and
cannot exceed GBP20000 in total liability.How do you enforce these restrictions when requesting an
instant loan? TCS
a. Use a Validate rule to call two Edit validate rules: one for income and one for liability.
b. Use two Edit Validate rules: one for income and one for liability.
c. Use a single Validate rule with two conditions: one for income and one for liability.
d. Use UI controls to validate the entries in the income and liability fields.
67. An order fulfillment case type allows a customer to update user profile information during the order
placement stage. The user profile consists of the following three pages:
Account ID and password
Customer contact
information
A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user
profile pages at any time during case processing?
a. Add an optional process to the case workflow.
b. Add a button for each profile page to each assignment.
c. Add an alternate stage to the case life cycle.
d. Add a set of optional actions to the case workflow
68. A life insurance company has satellite offices in various countries. Each satellite office has a work
queue.Company policy requires that life insurance underwriting be assigned to offices based on the
policy owner's residence. TCS
Which routing approach supports this requirement?
a. Route the assignment to the correct work queue by using an authority matrix.
b. Route the assignment to the correct work queue by using a reporting
structure.
c. Route the assignment to the correct work queue based on business
logic.
d. Route the assignment to a specific underwriter based on business logic.
69. Hospital staff members enter appointment details including relevant patient information, diagnoses, lab
orders, and prescribed medication. This information is aggregated in the Patient visit summary view.
The patient receives a copy of this view through email.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
a. Add a Create PDF automation that references the Patient visit
summary view. b. Add a Send Email step and enable the option to include
attachments.
c. Add a Send Email step and compose the message to reference the relevant properties.
d. Enable email notifications on the case type.
70. A moving company provides customers with a tool that recommends a moving vehicle based on the
number of bedrooms in their current living space and whether they are planning to move heavy furniture
like bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the
customer with a recommendation.
Which two configurations, when applied in combination, apply to the decision
table?
a. Create rows for the recommended moving vehicle.
b. Create a column for the recommended moving vehicle.
c. Create two columns, one for the number of bedrooms and one for
whether the customer is moving heavy furniture.
d. Create two rows, one for the number of bedrooms and one for whether the
customer is moving heavy furniture.
71. A government application provides field placeholder values to help users enter the correct data.
The Design Lead has asked you to increase the font size on ail field placeholder value components
to help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values
in the application?
a. Update the existing Default theme text entry
b. Run a case type that uses the component and change the font on the view
c. Add a new theme text entry to the application theme
d. Upload a new application theme
72. When applying for a credit limit increase, customers with standard credit cards must provide
information in an Employment Information process. Requests from customers with Platinum credit
cards automatically skip this process.
What task do you perform to implement this requirement?
a. In the Employment Information process add a card type true/false field to a user
view.
b. In the Employment Information process add a custom condition to start the
process by testing the card type.
c. In the Employment Information process add an Approve/Reject step to test
the card type.
d. In the Employment Information process validate card type for continued processing.
73. In an application that sells office supplies, the Payment view displays order items and
collects payment information. In the Payment section rule, the order items are grouped
in a dynamic layout. You find out later that the Order Summary view must also display
the order items. How do you configure the UI so that the order items display is shared
between the Payment view and Order Summary view?
a. Convert the Payment section layout that contains order items to a section, and
embed this section in the Order Summary section.
b. Build the Order Summary section with a layout inside to group the order items,
similar to the Payment section.
c. Embed the Payment section in the Order Summary section.
d. Reuse the Payment section in the Order Summary view and use a
disable when condition to disable payment information on the Payment
section rule.
74. A requirement states: The date of birth submitted for first grade students must be at least five years
before September 1 of the current year.
Which three validation methods, when applied in combination, satisfy the
requirement? (Choose Three)
a. When rule
b. Calendar
control c. Date
data type d.
Validation rule
e. Edit validate rule
75. A home loan application requires approvals from the Legal team manager and the Finance team
manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?
a. Create an approval process for each manager in parallel.
b. Apply business logic to route a single assignment in the correct
order.
c. Create an approval step with cascading approval.
d. Route an assignment to a work queue where both roles have access.
76. Customers check their membership status with a company loyalty program by entering their full
name and member ID number. Once the membership status is returned, the customer either
abandons the case or makes changes to their membership. If the member chooses to make
changes, a case ID is assigned to the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
a. Configure the stage to resolve the case.
b. Configure the case type to create temporary
cases.
c. Add a decision step to the process.
d. Add a Persist case step to the case life cycle.
77. Users can select a check box to subscribe to a text messaging service. Selecting the check box
displays a field for a user to enter a mobile phone number.
How do you configure the application to display a field for entering a mobile phone
number only when the check box is selected?
a. Use a when condition in a data transform to determine whether to show the
mobile phone number field.
b. Use a when condition in the flow to branch the flow based on case data.
c. Use a circumstance on the check box property to create a rule variant that is
effective when the check box is selected.
d. Use a when condition in the UI form to determine whether to show the mobile
phone number field.
78. Customers on a hotel booking application can add additional amenities to their reservation. The
application displays a view with the available amenities, descriptions and costs. To reduce scrolling, the
content is organized into multiple areas. Each area is accessed using a drop down menu that lists each
amenity.
How do you configure the user interface to improve access to the content and
achieve the business requirement described?
a. Configure a disable when condition on each field to allow access when the
associated amenity is selected on the drop down control.
b. Configure a repeating dynamic layout with an embedded section for each
amenity and set the layout format to grouped.
c. Configure a layout group to separate each amenity into individual panels and
set the layout to a menu format.
d. Configure a visible when condition on the drop down control to display each
section when the associated amenity is selected.
79.
80. Which two dependencies do you directly enforce with a Wait step? (Choose Two)
a. Pausing a case until a predetermined time expires
b. Pausing a case until a user submits a specified value
c. Pausing a case until another case reaches a specified status
d. Pausing a case until a new child case is created
81. A hotel booking application allows customers to change rooms after making a
reservation. Each room's status in each hotel is stored on a data page sourced from an
external database table. Which two configuration options, when applied in combination,
do you use to update the database table when a customer changes rooms? (Choose
Two)
a. A savable data page that contains the room information
b. A when rule to trigger the database update
c. A data transform to copy updates to the data page
d. An editable data page that contains the room information
82. 90.
a. Set->Quantity->Equal to->1 TCS above 90
83. Customers can log their own product support requests using an online portal. Once logged in, the
portal displays the list of products purchased by the customer. The customer can initiate one or more
support requests for each product.What is the appropriate scope for a data page that sources the list
of products purchased by the customer?
a. Thread
b. System
c. Requestor
d. Node
84. Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if
the item will not be returned?
a.
b.
c.
d.
Replace the Wait step in the Item Return stage with a Change Stage step.
Add a condition to skip the Item Return stage when a return is not necessary.
Add an Item Retention alternate stage and define a process for retention of item.
Add a decision in the Item Return process to change the stage when a
return is not necessary.
85. Which configuration informs a user by email when an assignment is added to the user's
worklist?
a. Configure the case type to send assignment notifications to assigned users.
95.
b. Add a Send Email step to the process after the assignment to notify the assigned user.
c. Configure a service level to send a notification to the assigned user.
d. Add a Send Notification step to the process after the assignment to notify the
assigned user.
86. You are developing a case type to process visa applications. As part of the process, applicants need
to schedule an interview with the consulate. A child Interview case is created for the interview process
and assessment. TCS
Following the interview, it typically takes 48 hours for the consulate to reach a decision.
For the visa case to proceed to applicant notification, the Interview case needs to be
resolved.
How do you configure a case type to achieve the required behavior?
a. Add a Create Case step that creates the Interview child case. Following this
step, add a Wait step that pauses the parent case until the Interview case
reaches a status of Resolved and after 48 hours have elapsed.
b. Add a Create Case step that creates the Interview child case. Following this
step, add a Wait step that pauses the parent case until the Interview case
reaches a status of Resolved.
c. Add a Create Case step that creates the Interview child case. There is no need
to add a Wait step.
d. Add a Create Case step that creates the Interview child case. Following this
step, add a Wait step that pauses the parent case until 48 hours have elapsed.
87. Employees submit time-off requests that must be approved by their manager. If the requested time off
is extended beyond three weeks, the manager, director, and a member of human resources (HR) must
approve the request.
Which two configurations, when applied in combination, achieve this behavior?
(Choose Two)
a. Create a decision table and evaluate all rows.
b. Use a cascading approval with an authority matrix.
c. Use a cascading approval with a reporting structure.
d. Configure custom approvals in the reporting structure.
88. An accident claim case creates a vehicle claim case for each vehicle involved in an
accident. Which two configurations prevent the accident claim case from resolving
before all vehicle claims are resolved? (Choose Two)
a. Add each vehicle claim as a child case of the accident claim.
b. Add a manual approval step to the accident claim case.
c. Add an optional process to pause the accident case until the vehicle claims are paid.
d. Add a wait step to the accident claim case to wait until all vehicle claims have a
status of Resolved.
89. In an insurance claim application, you have the following requirement: All claims must be resolved
within 1 week. To meet this requirement you configure a service level. Where should the service level
be configured?
a. The process
b. The stage
c. The case type
d. The step
How do you reference the State property on an Address page group with the index Home?
A. .Address(Home).State
B. .Home.State.Address
C. .Home(Address).State
D. .Address.Home.State
96. An online retailer allows customers to select a courier service for deliveries. The list of
available courier services is drawn from a data type sourced in the Pega database. The
Fulfillment department wants to allow local warehouse managers to add courier services to
mitigate increases in delivery times and remove courier services that fail to meet delivery
metrics.
Which two options are required to allow local warehouse managers to update courier
service records in production? (Choose two.)
A. Create an access group for local warehouse managers.
B. Delegate the records for the courier service data type.
C. Define an approval process for adding and removing courier services.
D. Enable rule checkout for the local warehouse managers
97. 97.
98.A bookseller maintains a database of more than 10,000 book titles. You have been asked
to configure a form that a allow users to select a book by title.
How do you configure the form?
A. Add a drop-down control arid source the data from the property value used
in the control.
B. Add a drop-down control and Source the data using a data page.
C. Add an autocomplete control and Source the data using a data page.
D. Add an autocomplete control and source the data from the clipboard work page.
99.A customer calls to apply for a new bank account. The customer service representative
(CSR) needs to perform an assignment named Select Account Type. During the discussion,
the customer can request written information regarding different account types.
Select the case lifecycle design that satisfies this requirement.
A. A user view for requesting information to the Select Account Type assignment.
Add an optional action to the stage that contains the Select Account Type assignment.
B.
C. Add a case-wide optional action.
D. Add a router to the Select Account Type assignment.
100. Your online shopping application serves international customers. You need to define a
Data Page that holds currency exchange rates. All users accessing the application need to
use the information.
The Scope of this Data Page should be set to
.
A. Application
B. Node
C. Thread
D. Requestor
103.An on-demand transportation application has a Conversation preference data type. When
customers use the application to request a ride, they can specify their conversation preference:
whether they would like to talk to their driver or if they would prefer silence. Company
stakeholders are interested in analyzing the conversation preference data.
How is the Conversation preference data type sourced?
A. Local system of record
B. No system of record
C. External system of record
104.
105.
106.An online shopping application allows customers to select the item quantity of different
goods and add items to the shopping cart. In the shopping cart, the application displays the
price for each item type, indicates the quantity of each item type, calculate the total item
prices, and calculate the total cost for all items in the shopping cart. The application pulls the
price of each item type from a data page that references an external inventory management
system.
Select two unit tests useful in developing the shopping cart page. (Choose Two)
A. Verify the data page has the correct item prices.
B. Verify the data transform copies the correct value from the data page to the
shopping cart page.
C. Verify the price fields are displayed in the correct format.
D. Verify the order total cost property is accurately calculated
107.A restaurant has a case type that allows customer to book the dining room for events.
Customers provide basic information including party size and indicate whether they want the
restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu
preferences and schedule an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested
behavior? (Choose Two.) TCS
A. Create a check box for customer to indicate whether they want the restaurant
to cater the event. Create aselection with the menu preferences and scheduling
feature that has a Visible when condition.
B. Create a check box for customer to indicate whether they want the
restaurant to cater the event. Add adecision shape that evaluates whether
the customer checks the box.
C. Create a process for customers to indicate menu preference and schedule
the menu testing appointment. Add the process as a case-wide optional
action.
D. Create a process for providing menu preferences and scheduling the menu
appointment. Create a parallel process for providing the customer with the
rental rate quote.
108. While testing a form, you need to verify the contents of a data page in memory. Which
tool do you use to view the current contents of the data page?
A. The Clipboard tool
B. Case Designer
C. The Data Explorer
D. Live UI
109. You are building a form that contains a list of courses. Users will select the courses
in which they want to enroll. Which two tasks must take place in Designer Studio?
(Choose Two)
A. Enable section editing and configure the selection check box by removing the
caption. B. Create a field group list property and make the property a data
reference.
C. Configure the view in Run mode and change the order of the columns in the
view. D. Edit the field group list property and set data access to copy data from
a data page.
110.112.
111.113.
Consider the following scenario: - During the Interview process for a Job Application
case, an administrative assistant selects the date and location of the interview. - Next,
an email confirmation is sent to the candidate. - During the interview, the hiring
manager captures notes from the discussion. - Finally, the candidate is assigned a
technical exercise and the results are added to the case. Select two step names that
follow the guidelines for identifying and naming the steps in the process. (Choose Two)
A. Notify
Candidate B. Ask
Questions
C. Schedule Interview
D. Technical Exercise
114.A process routes loan requests to a specific loan officer based on the type of
loan. - If the loan is a mortgage, it is routed to Adam Ross. - If the loan is for an
automobile, it is routed to Julia Samuels. - If the loan is an equity line, the case is
routed to Don Smith. How do you configure a router to ensure that case advances to
the correct loan officer?
A. Route the case to a worklist using a skilled router.
B. Route the case to a work queue using a When condition.
C.Route the case to a work queue using a skilled router.
D. Route the case to a worklist using a When condition.
115. You are configuring an accident claim case for an automobile insurance company
with two child cases as illustrated. How do you suspend the Accident Claim case
processing until the Vehicle Damage and Body Injury cases are resolved?
A. Add a wait shape to the parent case pausing the parent case until the child cases resolve.
B. Add a service level agreement to resolve the child cases within 90 days.
C.Add a 30-day wait to the parent case to allow time for the child cases to resolve.
D. Add an approval shape to each of the child cases to resolve the cases.
116. You have been asked to create a pie chart that shows the number of employees in
each regional office, and the name of the manager in each office. A list report contains
columns for Employee Name, Manager Name, and Office. How do you configure the list
report to create the pie chart? A. Group the Employee Name and Office columns.
B. Group the Employee Name column.
C.Summarize the Employee Name and Manager Name columns.
D. Summarize the Employee Name column.
117
118. Which source do you select for a data page that contains the details of single
record for a data type?
A. Report definition
B. Data transform
C.Connecto
r D. Lookup
119. You are designing a medical claim case type and have the following requirement:
Medical claims must be resolved within 5 days. To meet this requirement, you need to
set the
in the service level to 5 days. TCS
A. goal
B. urgency
C.deadline
D. passed deadline
120. Color options are available to the customer, but the options are available on the
screen,and do not appear with the popup.
Which option to configure the color option?
1>Dropdown
2>Radio
button
3>Check box
4>Autocomplete/Textfield
Which tool do you use to identify missing alternate text for an image?
a) Clipboard tool
b) Accessibility Inspector
c) Tracer
d) Live UI
Which two rules do you localize by using the localization wizard? (Choose Two) TCS
a) Work Parties
b) Paragraph
c) Correspondence Fragment
d) Field Value
####################################################################################################
####################################################################################################
################################
1. Which three statements are true about DevOps practices in pega platform?
(Choose three)
A.
B.
C.
D.
E.
Intermittent delivery is preferred to help plan predictable releases
Acceptance criteria helps to focus customer-centric deployment
Pega can integrate third-party DevOps tools to promote flexibility
DevOps promotes larger releases in shorter development cycles
Tests are run before publishing changes to ensure compatibility
Which requirement is best implemented by using a Wait step in a case?
o
o
o
o
You must pause a case until a user uploads a signed document.
You cannot proceed in an expense report until a manager approves the request.
You cannot complete a purchase case on a website unless you complete a new
account subcase.
You need to send an email after a user completes a form.
2. Which three options can you configure from a mobile app channel (Choose Three)
o
o
o
o
o
Establish security behavior for a mobile app, such as the use of biometrics identifiers
Change the host for a mobile app to a production system, rather than a development system
Identify how different mobile devices render UI controls.
Define responsive UI behavior for a view when displayed on a mobile device
Define the role applied to users when they run the mobile app
3. Which two items must be configured to add an external data source to a data object? TCS
o A simulated data source to test the implementation
o A data transform to map the application data model to the connector
o The uniform resource identifier that identifies the web service
o The authenticating information, if required by the corresponding service
4. An internal application currently grants 75 employee’s access to one or four roles: Admin, Author,
User and Manager. A employee who is analyst needs the reporting capabilities available to the
Manager role.
How do you satisfy this security requirement?
o
o
o
o
Add the analyst to both the Author role and Case Manager Channel interface
Add the analyst to the Manager role
Update the Author role to include the required analyst reports
Create a new Analyst role with the required access
5. A view must display four possible severity values at once, but allow the user to select only one
possible value. How do you configure the selection list?
o
o
o
o
Configure a drop-down list with selectable severity options
Configure a data relationship with searchable severity options
Configure a picklist with radio buttons for the severity options
Configure a Boolean field with selectable severity options
6. Given a table which shows total working hours, sick, vacation. Identify how we calculate the
respective values
o Total working hours – calculate field, data transform,
o Sick hours
o Leave hours
7. Need to select one severity option which is best
o Picklist
o Radio button
o Checkbox
8. Identify Text, Multi record data relationship, Single record data relationship
o .Address(1).pincode-Multi
o .ShippingAddress.City-Text
o .BillingAddress.Telephone-Single
9. How do you indicate the progress of a case towards resolution?
o Design intent-driven user interfaces.
o Configure a case notes field to capture progress information
o Update the case status on the appropriate steps.
o Apply service levels to the assignment steps.
10.In a banking application, which two options must be used together to present
users with a set of balance transfer options only if they elect to transfer a
balance to their credit card? (Choose two)
o Add an action set on the layout containing the balance transfer offers
to trigger a refresh
o Add a visible when condition on the check box for the balance
transfer election
o Add an action set on the check box for the balance transfer election to
trigger a refresh
o Add a visible when condition on the layout containing the balance
transfer offers
11. An expense report requires approval from the requestor’s manager, division VP, and
possible an accountant based on the amount of the expense report. Which configuration
satisfies this requirement?
o Cascading approval using an authority matrix
o Cascading approval using the workgroup manager
o Cascading approval using when rules to identify the assigned user
o Cascading approval using the reporting manager
QUE-You have added an approval process assignment to a loan request process. The requirement
states that a request can be routed to one or more managers for
their approval. Te hierarchy of approvals depends upon the total dollar amount of the request. For
example, Cost Center Managers approve requests that are
less than USD 25,000. A request of greater than or equal to USD 25,000 requires the approval of the
Cost Center Manager, corporate Vice President, and Vice President of Finance.
A. Configure a cascading approval flow type based on the reporting structure of the current user.
B. Configure a single level approval flow type based on an authority matrix.
C. Configure a single level approval flow type and route to a workbasket accessible by the approvers.
D. Configure a cascading approval flow type based on an authority matrix.
1. Which statement most accurately describes the use of pega mobile preview?
A.
B.
C.
D.
Pega mobile preview simulates the application user interface for various mobile devices
Pega mobile preview allows you to run a pega application on a mobile device
Pega mobile preview simulates user loads to test mobile app performance
Pega mobile preview models a typical user interaction to scenario test a mobile app
2. ABC BankCorp operates two subsidiaries, GloboBank and LocalBank, with different
brandings. ABC BankCorp wants to create a mobile app experience for both users
and customer service representatives (CSRs) for its transaction dispute application
On the following requirements, which two options affect the number of mobile app
channels that you need to configure? (Choose two)
A. Customers can create only dispute cases, while CSRs can also create fraud
report cases B. The app customizes currency units and date/time format according
to the user’s locale
C. Mobile apps must support both phones and tablets
D. Mobile app color palette is customized for each subsidiary
3. A human resources application contains reports that are used to review hiring
practices. The product manager has asked you to test the recent hire training report.
How do you run a unit test on the report?
A.
B.
C.
D.
Create a copy of the rule and use the run rule window
Initialize the rule with test data using the run rule window
Identify a data test page to unit test the rule
Run the report definition using the contents of a database table
4. Drag the appropriate ruleset version type to the corresponding scenario.
1. Version
2. Minor Version
3. Patch Version
A. You need to update a decision table to correct one of the expected results
B. You need to add new options and processing behaviour to a cancellation process
C. You need to add a case type to provide a new Micro journey to users.
Ans: 1 -> C, 2 -> B, 3 -> A
5. You need to localize correspondence into a language that is unavailable in the pega
language pack
Which option satisfies the requirement?
A.
B.
C.
D.
Run the localization wizard and add transitions to Translation.html
Leverage translation services SOAP calls and enable records for translation
Configure a field value record that contains the correspondence text
Create the translation rule manually and include the rule in the application ruleset
6. You need to test whether a user interface is suitable for users with visual disabilities,
such as Deuteranopia (red-green confusion)
How do you perform this task?
A. Enable the live UI tool
B. Unit test section rules
C. Use a screen reader
extension D. Use the
accessibility inspector
7. An application allows consultants to enter hours worked on a project on a weekly
basis. Consultant hours need approval by the manager and the project supervisor. The
approvals can occur in any order
Which approval configuration meets this requirement?
A.
B.
C.
D.
Configure a parallel process for each of the required approvals
Add the manager approval to an alternate stage in the case life cycle
Add an optional action for each approval in the appropriate stage
Configure a single cascading approval based on an authority matrix
8. You are building a new booking application in pega platform with a case type that
displays a customer’s various accounts and allows them to make banking
transactions. The transaction
data object allows customers to dispute a transaction. The system provides a dropdown list of reasons for the dispute, which are collected along with the transaction ID.
According to pega best practices, which option do you use to source the transaction
data object?
A.
B.
C.
D.
External system of record
A data page
Pega platform system of record
No system of record
9. A disrupted transaction case records account information using a page property.
Account information is recorded at the time the case is created and does not update
when the case is further processed. Account information is stored in an external
system and accessed by a data page.
How do you configure the account information page?
A. Select refer to a data page on the page property
B. Configure the page property to refer to a keyed data page
C. Define a reference property that refers to the data
page D. Select copy from a data page on the page
property
10. In which two of the following situations would you simulate an integration? (Choose Two)
A. The service has slow response
times. B. The service is not available
yet.
C. You need to test each flow path in the case processing.
D. The connector is configured to use global resource settings.
11. An online shopping application allows customers to select the item quantity of different
goods and add items to the shopping cart. In the shopping cart, the application
displays the price for each item type, indicates the quantity of each item type, calculate
the total item prices, and calculate the total cost for all items in the shopping cart. The
application pulls the price of each item type from a data page that references an
external inventory management system. Select two unit tests useful in developing the
shopping cart page. (Choose Two)
• Verify the data page has the correct item prices.
• Verify the data transform copies the correct value from the data page to the shopping cart page.
• Verify the price fields are displayed in the correct format.
• Verify the order total cost property is accurately calculated.
12. How do you propagate data to a new child case in Pega Express?
o
o
o
o
Configure a data page to copy specified properties.
Configure a case calculation to copy specified properties.
Configure the Update Case shape to copy specified properties.
Configure the Create Case shape to copy specified properties.
13. When processing an auto accident claim, the system requires three approvals:
Approval from the adjuster who inspected the car, approval from the medical
administrator who provided medical care to the insured, and approval from the
insurance agent who verified the claim. How do you implement the requirements
so each approver can work independently?
o
o
o
o
Ans : B
Create three parallel processes with approval assignments.
Route to a workbasket where all three roles have access.
Create business logic to route to the different approvers.
Create an approval step with cascading approval.
Ans: A
Ans: D
Ans: D
Ans: A
CSA Questions
14. In which three situations can you use a data transform? (Choose Three)
o To set the destination location as the arrival location
o To create a new property after case creation
o To set the default arrival date to five days in the future
o To copy the first and last name properties into a single property value
o To create the dependent property after case creation
o To set default values for a case
o To perform an action that allows the user to update a reservation
15. DRAG DROP
Select each description on the left and drag it to the correct field type on the right.
16. From the employee training portal, an employee opens a new Enrollment case,
submits course selections, and receives an email confirmation. There is an error in
the email confirmation. You must identify the cause of the error by recording a set
of interactions on the portal and testing expected behavior on the data collection
fields.
What three steps, when applied in combination, achieve the required testing? (Choose Three)
o Add stage-entry validations on the Enrollment case fields.
o Create a test case for the employee portal.
o Add assertions on the UI elements to verify correct data collection.
o Run a new Enrollment case from the employee training portal.
o Add field validations on the course selection step.
17. A list report includes columns for purchase requests and regional cost centers. A
manager wants thereport to show the total number of purchase requests for each
of the regional cost centers. How do you configure the report definition?
o
o
o
o
Use the purchase requests column to group the cost centers.
Filter the results so that the report includes only cost center and purchase requests.
Summarize the purchase requests column by count.
Summarize the regional cost centers by count.
18. DRAG DROP
Select each security implementation on the left and drag it to the corresponding
security policies.
19. You are designing a form for an online bookstore to show new arrivals.
Which layout do you use to display the book cover pictures, as shown in the image?
20.
Correct Ans:B
21.
22.
Ans.
@baseclass
WorkACME
ACMEIT
ACME-IT-Work
23.
24.
Correct Ans:A
25.
26.
27.
28.
29.
30. Identify single value, page list, page group
o .Address(1).pincode
31. You are testing an airline reservation case type that does not yet have a UI
configured. You need to verify that changing the purchaseInsurance field in the
clipboard tool updates the Totalcost field.
In which category of the clipboard tool would you expect to find the purchaseInsurance field?
o
o
o
o
System pages
Data pages
User pages
Linked property pages
32. A case type for voiceover requests includes two tasks: Edit script and record
script. Your team has been asked to route edit script tasks editors and record
script tasks to actors.
Which two approaches fulfill this requirement? (Choose Two)
o
o
o
o
Create two new work groups, one for editors and one for actors
Create two new work queues, one for editors and one for actors
Create one work group for both personas and route to the work group
Create one new work queue and split the tasks by type
33. You are designing a credit transaction case type and have the following
requirement:Transaction disputes must be resolved within 3 days. To meet this
requirement you need to set the
in the service level to 3 days.
o deadline
o goal
o urgency
o passed deadline
34. Direct Capture of Objectives (DCO) aims to increase which two aspects of
application delivery? (Choose Two)
o Accuracy
o Coding
o Speed
o Performance
35. You have been asked to create a pie chart that shows the number of cases each
manager has created. A list report contains columns for manager name, case ID,
and office. How do you configure the list report in order to create the pie chart?
o Group the case ID column.
o Group the manager name column.
o Summarize the manager name column.
o Summarize the case ID column
36. You have been asked to create a report definition that includes information about
the sales offices and sales representatives. The manager wants to access the
report in the Report Browser in the user portal. The manager also wants to include
the report in a new report category specifically for the sales group. What two
configurations are required to support this request? (Choose Two)
o Select the option in the Report Browser that allows users to view your report.
o
o
o
Create a report category rule for sales office reports.
Select the report definition option that displays your report in the Report Browser.
Add a report category for sales group reports in the Report Browser.
37. You have created a new report that contains a list of employees, hire dates, and
managers. You have been asked to display each manager in a row. Beneath each
manager row, you must list the manager's employees and their hire dates. How do
you support this request?
o Group the manager column
o Filter the manager column
o Summarize the manager column
o Sort the manager column
38. Which two statements demonstrate the role of a report? (Choose Two)
o Reports are used to assess process performance.
o Reports are used to update data in a database.
o Reports are used to select items from a list while working in an assignment.
o Reports are used to source a list of selectable items while working in an assignment
39. You are asked to build a report listing customer order cases with an Order Total
value over USD10000 sorted by Creation date (pxCreateDate). The report should
display the following three fields: Case ID (pylD), Customer ID, and Order Total.
Which property or property combination should you optimize to improve performance?
o Order Total
o pxCreateDate
o Customer ID and Order Total
o pxCreateDate and Order Total
40. A form listing nearby restaurants has four columns:
♦Restaurant name
♦Restaurant location
♦Thumbnail image of the seating area
♦Make reservation (check box)
You want to ensure that users have the information they need to make a reservation
regardless of screen size. When viewed on a small screen, you do not need to display
the images.
What three configuration steps do you take to support this requirement? (Choose Three)
o
o
o
o
Set the importance of the image column to Secondary.
Set the importance of the Make reservation column to Primary.
Set the importance of the image column to Other.
Set the importance of the Restaurant name and Make reservation columns to Primary.
o
o
Set the importance of the Restaurant location and Make reservation columns to Secondary.
Set the importance of the Restaurant name column to Primary.
41. A company requires that patients receive status updates during processing of
medical tests. Patientsare not users of the application. You create the work party
for the patient as an instance of which class?
o Data-Party-Person
o Data-Party-Operator
o Data-Party-Org
o Data-Party-Com
42. Which requirement is satisfied by configuring a service level agreement?
o
o
o
o
Requests from customers with elite status go to a dedicated work group.
A transaction review is completed within 24 hours.
Users are notified when they receive an assignment.
Transaction dispute cases are considered more urgent than address change cases.
43. As part of the case design, after someone completes a purchase, the application should
send a confirmation email. How do you design the case life cycle to send the email?
o
o
o
o
As part of the stage configuration
As an alternate stage
As part of the case configuration
As a separate process step
44. In a purchase request case type, you have the following requirement: Purchase
requests shouldautomatically go to a manager of an employee.
To meet this requirement, you design a case with a
.
o
o
o
o
step that routes to the manager
change stage step to allow the employee to route to the manager
stage to route requests to the manager
process that routes to the manager
45. Which requirement can be implemented through circumstancing?
o
o
An application establishes a goal of four hours to adjust claims for platinum
customers. For othercustomers, the application establishes a goal of one
business day.
An application sets the default shipping option for orders that exceed USD100 to twoday delivery.Otherwise, the default option is five-day delivery.
o
o
An application audits insurance claims that an insurance adjuster values at USD10000
or greater. Otherwise, the claim is approved.
An application routes upgrade requests for US customers to one work queue, and
requests forEuropean customers to a different work queue.
46. Which two requirements demonstrate the need to configure correspondence? (Choose Two)
o
o
o
o
Fax a new insurance claim to the auto repair shop.
Text the customer with status changes in an insurance claim.
Assign a new insurance claim to a case worker to process.
Phone a customer for additional information about the case.
47. While testing a business process to approve an expense report, you receive an
error. Which toolallows you to review the rule execution to determine the source
of the error?
o
o
o
o
The Tracer
The Clipboard tool
The Application Profiler
The Dependency Analyzer
48. You create an application to track package deliveries.Choose three elements that
are essential for this application. (Choose Three)
o
o
o
o
o
A delivery cancellation child case
A shipment tracking case type
A set of fields to capture the shipping details
A work party to represent the customer
A user view to enter the shipping details
49. Select the three benefits of using Direct Capture of Objectives (DCO). (Choose Three)
o Generate the latest code from business-friendly metaphors.
o Empower project participants to review development progress.
o Facilitate collaboration between business and IT around working models.
o Automate custom business processes.
o Enter and store business requirements in the application.
50.
1. Toggle design
2. Edit app name/Theme/Buildapp/ExportApp
3. Define and manage Data records in your app
4. Preview your app in device
5. Configure case types
6. Invite people to your app
53. To qualify for an instant loan, an applicant must be older than 21 and have a
monthly income of atleast USD2000. How do you enforce these restrictions?
o
o
o
o
54.
Use two Edit Validate rules: one for age and one for income.
Use a single Validate rule with two conditions: one for age and one for income.
Configure the UI controls to only accept values greater than 21 for age and USD2000 for income.
Use two Validate rules: one for age and one for income.
1. Present a form to the user to provide or review information about a case (Assignment green)
2. Call a decision rule to determine the course of flow processing based on case data. (Decision)
3. Perform an automated system action on a case(Utility Orange)
4. Execute a subprocess and then return to the main case (Subprocess…blue)
55. You are defining a user view for a loan application. If the loan applicant indicates
there is an existingopen account, the Date account opened must be before the
current date.
Select the approach that meets the validation requirements.
o
o
o
o
Use a pick list control to verify the Date account opened is in the past.
Use a validate rule to verify the Date account opened is in the past.
Use a when rule to verify the Date account opened is in the past.
Use a calendar control to verify the Date account opened is in the past.
56. An applicant submits a loan request. The system validates information on the loan
application andcalculates the credit score of the applicant based on credit reports
and the account history with thebank.
♦ If the credit score is unacceptable, the customer is notified of the result and the
loanapplication isclosed.
♦If the credit is acceptable, the loan application is forwarded to a loan officer for review.
♦ If the loan officer approves the loan request, the loan application is sent to
theunderwritingdepartment for processing.
♦ If the loan officer rejects the loan request, the customer is notified of the result
and the loanapplication is closed.
Select the case life cycle design that most closely follows the guidelines for
identifying and namingstages for the use case.
Ans : C
57. Consider the following scenario:
A customer files a fraud complaint. The complaint is investigated by a customer service agent.
♦The customer service agent may request additional information from the customer.
♦The merchant is notified and given 15 days to dispute the fraud claim.
♦ If the fraud claim is approved, an affidavit is sent to the customer and a refund
is posted totheiraccount. How do you name the step where the agent
investigates the claim for fraud?
o
o
o
o
Investigate Claim
Claim Investigation
Fraud Claim
Investigate Fraud
58. Consider the following requirement:
The patient must be able to modify physician details at any time without impacting
primary case processing. Which configuration satisfies this requirement?
o
o
Add a case-wide optional action to the case life cycle.
Add a primary stage with at least one process to the case life cycle.
o
o
Add an alternate stage with at least one process to the case life cycle.
Add an assignment to the case life cycle.
59. A requirement states: When a business guest checks out of a hotel, the guest
must complete a hotelreview to receive a corporate discount. Select the case type
relationship that satisfies the requirement.
o
o
o
o
Configure hotel review as a spin-off case of the checkout request.
Configure checkout request as a child case of hotel review.
Configure both checkout request and hotel review as top-level cases.
Configure hotel review as a child case of the checkout request.
60. A requirement states: A customer can update an address at any point during case
processing byperforming the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected
address. How do you configure this
requirement?
o
o
o
o
Add a case-wide optional action to the workflow for the address submission.
Add a case-wide optional process to the case workflow to perform the address change.
Add an alternate stage to the case life cycle to change the address.
Add a button to each assignment to present the customer with a form to submit a new address.
61. In processing a parent case P-l, two child cases C-l and C-2 are created. Which of the
following statements is correct about the processing of P-l, C-l, and C-2?
o
o
o
o
P-l must be resolved before either C-l or C-2 can be resolved.
Either C-l or C-2 must be resolved before P-l can be resolved.
C-l must be resolved before C-2 can be resolved.
Both C-l and C-2 must be resolved before P-l can be resolved.
62. Which three use cases demonstrate the Pega dynamic UI behavior? (Choose Three)
o
o
Display a message upon form submission that a date field must be in the future.
Unmask a password field when users click an icon.
o
o
o
Automatically calculate order total when users change quantities.
Display partner information fields when a screen loads for married applicants.
Display a shipping address section when users select the Different than billing
address check box.
63. You are implementing a UI form collecting job applicant information. Users must
provide values tocertain fields before submitting the form.Which configuration
adds asterisks to indicate the mandatory fields on the form?
o
o
o
o
Use a Validate rule to verify the mandatory fields have a value
Configure the mandatory fields as Required in the section rule
Use multiple Validate rules for each mandatory field
Use an Edit Validate rule to verify if each of the mandatory properties has a value
64. In an application selling office supplies, the Payment form displays order items
and collects paymentinformation. In the Payment section rule, the order items are
grouped in a dynamic layout. You findout later that the OrderSummary form also
needs to display the order items. How do you implement the UI so that the order
items display is shared between Payment andOrderSummary forms?
o Reuse the Payment section in the OrderSummary form and circumstance the section
rule to hidepayment information.
o Build the OrderSummary section with a layout inside to group the order items, similar to
thePayment section.
o Embed the Payment section in the OrderSummary section.
o Convert the Payment section layout that contains order items to a section, and
embed this sectionin the OrderSummary section.
65. In a hotel reservation application, a form displays a list of hotels with available
rooms based on thecheck-in and check-out dates entered by users. How do you
configure the form to refresh the hotel list whenever the check-in or check-out
date changes?
o
o
o
o
Display the hotel in an embedded section with a visible when condition.
Configure edit validates on the date fields to refresh the section when the date values change.
Configure action sets on the date fields to refresh the section when the date values change.
Configure an action set on the hotel list display to refresh the section when the
hotel list changes.
66. You configure an application to allow users to download a mobile app. When
users select one of thethree supported platforms (Android, iOS, or Windows
Mobile), the application opens a new windowpointing to the appropriate app store.
How do you configure this behavior?
o
o
o
o
Add a button for each platform and configure an action set for each button. In
each action set, specifya click event and add an action that opens the vendor's
URL in a window.
Add one button and configure three action sets. In each action set, specify a click event
and add anaction that opens the vendor's URL in a window.
Add one button and configure one action set. In the action set, specify a click event with
threeactions to open each vendor URL in a window. Apply a when rule to each action to
determine thecorrect URL.
Add three check boxes and one button. For each check box, configure an action set with
a clickevent to set the value of the URL. For the button, configure an action set with a
click event to openthe URL in a window.
67. What are the minimum components of a user interface (UI) action set?
o
o
o
o
Two actions and one event
One action and one event
One action, one event, and one condition
One action and one condition
68. Users can access an apartment hunting application from different devices with
different screen sizes.
A screen displays the photos of available properties. By default, the photos are
displayed in threecolumns. When the screen width is less than 800 pixels, the
photos should be displayed in twocolumns. How do you implement the screen for
this requirement?
o
o
o
o
Use a dynamic layout with a responsive breakpoint at 800 pixels to change from
inline-grid tripleto inline-grid double format.
Use a column layout with a responsive breakpoint at 800 pixels to hide the left column.
Circumstance the layout to display different number of columns at different screen sizes.
Circumstance the section rule to display different number of columns at different screen sizes.
69. Which of these options are typically configured on a dynamic layout? (Choose Two)
o
o
o
o
Align columns and rows to present data in a spreadsheet
Label Positioning
Number of columns in each row
Alignment of field values
70. Choose two scenarios that you configure using procedural processing. (Choose Two)
o
o
o
o
A prescription order page with a list of available prescriptions sent from the
customer's health careprovider. When the user opts to fill one or more
prescriptions, the cost summary updates.
A restaurant reservation page in which the user chooses a reservation and the
system returnsthe number of available tables.
A purchase order request page with a summary of items. The order total price updates
after thecustomer changes a quantity.
A flight booking page where customers can adjust the location and date of the departure
andreturn flights. The ticket prices recalculate after the customer chooses the
"recalculate price" option.
71. In which two situations do you configure local data storage? (Choose Two)
o
o
o
o
Defining valid values for a property
Caching data retrieved from an external system
Storing reference data as part of the application
Saving case data in an application
72. A data page holds product information and has the Reload if Older Than field set to
30 minutes. The data page is created at 7:43. The user then performs the following
actions: 8:10 the userrefreshes the product information 8:45 the user refreshes
the product information
At what time is the data page reloaded?
o 8:13
o 8:10
o 8:40
o 8:45
73. A customer wants to copy the contents of a previous order to their current order.What
rule type doyou use to copy the order contents?
o Data page
o Data transform
o Declare expression
o Function
74. You are configuring an application to process travel reservations. The reservation
case creates childcases for each booking component: flight, hotel stay, and vehicle
rental.How do you update the total cost of the reservation as users update each
child case?
o
o
Define a case calculation to update the reservation total with the total of each child case.
Configure the Create Case shape to propagate the total cost from each child case to
thereservation.Create a declare expression to update the reservation total when the cost
of each componentchanges.
o
Add the Update Case shape to the Reservation case type to capture changes to each
componentcost.
75.
76. An order fulfillment case type allows a customer to update user profile information
during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user
profilepages at any time during case processing?
•
•
•
•
Add a set of optional actions to the case workflow.
Add an alternate stage to the case life cycle.
Add an optional process to the case workflow.
Add a button for each profile page to each assignment.
77. Match the following
Ans: Source, Insert Rule, Insert Property
78. You are developing a case type to process visa applications. As part of the
process, applicantsneed to schedule an interview with the console. A child case
is created for the interview process and assessment. Following the interview, it
typically takes 48 hours for the to reach a decision. For the visa case to proceed
to applicant notification, the interview case needs to be resolved. How do you
configure a case to achieve the required behavior?
•
•
•
•
Add a Create step creates the interview child case, Following the step, add a Wait
step that pauses the parent case unit 48 have elapsed.
Add a Create step creates the interview child case, Following the step, add a Wait
step that pauses the parent case unit the interview case reaches a status of Resolved
and after 48 hours have elapsed.
Add a Create step creates the interview child case, Following the step, add a
Wait step that pauses the parent case unit the interview case status of
Resolved.
Add a Create step creates the interview child case, There is no need to add a wait step.
79. An organization has two lines of business: selling books for children and reselling
college textbooks. The division selling books for children can use the same basic user
interface (UI) as the division reselling textbooks with the exception of the payment
methods. How do you apply the Situational Layer CakeTM in this scenario ?
o
o
o
Place the UI rules in the base layer, and create a new layer for the payment rules for
both lines of business.
Place the UI rules and generic payment method rules in the base layer, and create
a new layer for the division-specific payment rules.
Place the UI rules in the base layer, and create a parallel base layer for the payments rules.
o Place the UI rules in the base layer, and create a new layer for the payment rule
for each division.
80. Match the following
Ans: a-2, b-1, c-4, d-3
81. Which statement best describes the business value of delegation?
•
•
•
Allows users to direct case processing as dictated by the circumstances of each case
Allows business users to contribute to application design by specifying requirements
Allows managers to adjust application behavior in production to meet
changing business needs
•
Allows stakeholders to approve process improvements to drive operational efficiencies
82. In designing your application, you want to apply consistent visual styles to all
parts of the application. How do you meet this requirement?
•
•
•
•
Specify a skin in the application rule.
Apply styles to the screen layout.
Use the Live UI tool to select the skin rule.
Specify a skin in the harness rule.
83. With Pega's Situational Layer Cake approach, how do you configure a regional
variation for Human Resources (HR) time off cases?
•
•
•
•
Create a rule for the variation and add the rule to the common layer of the application.
Create a rule for the variation and replace the existing HR time off rule in the
application common layer.
Create a rule for the variation and add it to a secondary common application layer.
Create a rule for the variation and add the rule to the layer for the region
84. Which business need do you address through delegation?
• A service representative must attach the appropriate form when emailing a customer
• A risk officer wants to adjust the income threshold for automobile loans.
• A care supervisor wants to authorize a second opinion for an insurance claim.
• A general manager must approve catering proposals that exceed EUR5000
85. You want your application to have consistent styling across portals. You want
the backgroundcolor of all buttons in your application to be blue. You want the
background color of the buttons to be easily updated in case corporate branding
changes.
Which attribute do you modify to set the background color?
•
The application skin
•
•
•
The buttons format
The controls format
The background mixin
86. You create an application for employees to submit timesheets. Employees enter
work,vacation, and sick time for a particular week. On the entry form, employees
see a summary of the total hours entered. After the employee submits the
timesheet, the application displays remaining vacation and sick time for the
employee. You configure the user view that displays remaining vacation and
sick time. The balance calculates by subtracting the vacation time and sick time
for the week from the current vacation and sick time balances. Which
configuration option is used to summarize the remaining vacation and sick
time?
•
•
•
•
Use a When rule. When the application references the remaining vacation and sick
time, each value calculates.
Use declarative processing. Whenever the vacation time or sick time entries
change, the remaining vacation and sick time calculate.
Use pyDefault and pySetFieldDefaults. When the process invokes the data
transforms, the remaining vacation and sick time calculate.
Use procedural processing with a data transform. Remaining vacation and sick
time calculate after the user submits a timesheet.
87. Which two configurations do you use to validate the minimum age of a
new potentialcustomer in the CollectAccountInformation assignment
step? (Choose Two)
• Create and Edit Validate rule to check the customer age.
• Reference the Edit Validate rule on the CollectAccountlnformation flow action.
• Reference the Validate rule on the CollectAccountInformation flow action.
• Reference the Validate rule on the CollectAccountInformation assignment.
• Reference the Edit validate rule on the CollcctAccountlnformation assignment.
• Create a Validate rule to check the customer age.
88. A reservation process allows customers to reserve a flight, hotel room, and rental car as
partof a travel itinerary. Which configuration displays a check box to allow users to
select travel insurance only if the itinerary includes a flight?
•
•
•
•
A visible when condition applied to the check box
An action set applied to the check box
A declare expression configured for forward chaining
A validate rule applied to the flow action
89. Identify the two requirements that are satisfied by using a data transform. (Choose two.)
• Display the same data on multiple user views.
• Convert integer data to text data.
• Copy an existing order to a new case.
•
Validate the format of a property value.
90. An online sales application supports both laptop and mobile devices. You are configuring
theapplication skin and you notice the responsive layout in the mobile device is not
displaying views as stakeholders require. Which two options allow you to resolve this
situation without negatively impacting the laptop users? (Choose two.)
• Use the same application skin in all portals.
• Update the process to give mobile users a separate portal.
• Do not use a skin for the mobile application version.
• Adjust the responsive behavior in the skin for optimal viewing in the mobile portal.
91. A hotel booking application allows customers to change rooms after making a
reservation.The status of each room in each hotel is stored on a data page sourced from
a database table.
Which two configuration options do you use to update the database table when a
customer changes rooms? (Choose 2)
•
•
•
•
When rule to trigger the database update
An editable data page containing the room information
A savable data page containing the room information
A data transform to copy updates to the
data page
92.
1.
Ans: a->Pagelist, b-> Page Group, c-> Single Value
93. You create an application for employees to submit timesheets. Employees enter
work,vacation, and sick time for a particular week. On the entry form, employees
see a summary of the total hours entered. After the employee submits the
timesheet, the application displays remaining vacation and sick time for the
employee. To configure the form where users enter hours, select the best
configuration option to calculate the total hours for the week.
•
•
•
•
Use a When rule. When the value of any work, vacation, or sick time changes, the
total hours change.
Use declarative processing. When the value of any work, vacation, or sick time
changes, the total hours change.
Use procedural processing. When the value of any work, vacation, or sick time
changes and the user submits the form, the total hours change.
Use a data transform. When the user enters the form, the data transform determines
the sum of the work, vacation, and sick time properties.
94.
Ans: Get Next Work -> Action, Required->Condition, Tab key-> Event
95. A door manufacturer offers a finite list of colors on all its doors. As part of the order,
customers can select the color of the door. Select the data page definition configuration
settings to source a color drop-down list to minimize memory usage.
Structure >> Page or List
Object Type >> ACME-Products-Data-Color or ACME-Products-Work-Color or ACMEProducts-Work- ColorFeedback
Edit Mode >> Readonly Or Editable Or
Savable
Scope >> Thread Or Requestor Or Node
•
•
•
•
•
•
Page, ACME-Products-Data-Color,ReadOnly,Node
List, ACME-Products-Data-Color,ReadOnly,Thread
Page, ACME-Products-Data-Color,ReadOnly,Requestor
List, ACME-Products-Work-Color,ReadOnly,Node
List, ACME-Products-Work-ColorFeedback,ReadOnly,Node
List, ACME-Products-Data-Color,ReadOnly,Node
96. Select each task on the left and drag it to the corresponding Application Development
Studioon the right, where the task can be completed
Ans: a-1, b-3, c-2, d-4
97. You are configuring routing for a customer warranty service request. All warranty
servicerequests are routed to the warranty resolution group except for warranty service
requests for betanrelease product that requires review by the vice president of service.
How do you configure assignment routing to review warranty service requests?
•
•
•
•
Route the assignment to the vice president of service who routes assignments to the
warranty resolution group as needed.
Route the assignment to the warranty resolution group who sends an email notification
to the vice president of service for the beta-release product.
Route the assignment to the skilled group for the beta release when the request is for
the beta release. Otherwise, route the assignment to the warranty resolution group.
Route the assignment to the vice president of service when the request is for the beta release.
Otherwise, route the assignment to the warranty resolution group.
98. You are creating a case type to process job applications for a large corporation.
Jobapplications for security positions require a physical assessment in addition to the
standard criminal background check. The physical assessment can occur before or
after the background check. How do you configure a case type to achieve the required
behavior?
•
•
•
•
Create a process for the physical assessment that is followed by a
process for the backgroundcheck.
Create a process for the physical assessment that is parallel to the background check process.
Create a process on one stage for the background check and a process on another
stage for the physical assessment.
Create a process for the background check and an optional process for the physical assessment.
99. An online retailer creates a case type that processes and manages customer
orders. The checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and
can adjust the quantity of each item and delete items to calculate and display the order
total.
2. Select Shipping Option: The customer selects a shipping option to determine and
display the shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the
sales tax, if applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the
grand total of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.
Ans: Line total (item price * Quantity) : Forward Chaining
Order total (sum of line totals) : Forward Chaining
Shipping Charge(Calculated from a decision rule) : Forward
Chaining Sales tax(order total * tax rate) : Backward Chaining
Grand total(Order total + Sales tax + shipping charge): Backward Chaining
100.
Match the following
Ans:
Business Reports: 3,4 Process Reports: 1,2
101.
A library application used by staff creates a book request case when a member
wishes toborrow one or more books. As part of the case process, the application shows
the staff a read- only list of outstanding past-due books to remind the member to return
late books. select the Data page definition for this use case.
•
•
•
•
•
•
List,Readonly, Thread
Page,Editable,Node
Page,Readonly,Requester
List,Readonly,Requestor
Page,Editable,Requester
List,Readonly,Node
102.
You are configuring an external data source using the Integration Designer. You
have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source.
What other information do you need to configure the external data source?
•
The name of the database where the source data is stored
•
•
•
The data views using the external data source
A plan for mapping the data and REST response fields
A backup endpoint URL if the configured URL refuses to connect
103.
In an application for configuring hardware equipment for new employees, the
manager chooses a laptop model from a drop-down list. The list of available laptop
models is maintained in an external system and may change over time. Which of the
following do you use as the data source for this drop-down list ?
• A data page
• A local list
• A data table
• A data transform
104.
A customer views a product available in multiple color options. The customer
must select only one color for each product. Which UI control allows a developer to
present the user with all color choices at once, without prompting or clicking, while
ensuring that the user can only select one of the color options ?
• Radio buttons
• Text input
• Drop-down
• Check box
105.
You are developing a case type that processes scholarship applications.
Scholarship applications advance based on the standardized test scores of the
applicants. A decision shape directs the process flow. You want to test whether the
process flows correctly, but you have not fully configured the user interface so that
applicants can enter their standardized test scores.
How do you test that the process flows correctly based on the decision?
•
•
•
•
Use the Run Rule window to create a unit test to evaluate the flow rule.
Use a declare expression to set a value for the standardized test score field.
Use Live UI to see how the case processes and if an error occurs.
Use the Clipboard tool to set a value for the standardized test score field.
106.
A requirement for a hotel reservation case type states that as customers change
their room selection, the total cost of the reservation updates. How do you satisfy this
requirement ?
• Configure a Validate rule for the room selection step.
• Apply a Disable when condition to the total cost field.
• Add a When condition to the room selection step.
• Define a declare expression for the total cost field.
107.
While running a process, you notice that a read-only field on a form contains
a value. Which tool allows you to determine if a declare expression was used to calculate the
value?
A. Declarative network
B. Clipboard tool
C.The Tracer
D. Live UI
108.
A Declare expression evaluates a circumstanced decision tree. The decision tree
evaluates a property set by a data transform. What two steps do you perform to ensure
that the decision tree is configured properly ? (Choose 2)
A. Test the declare expression to verify that the rule is configured
correctly B. Configure a test page with data to satisfy the
circumstancing condition
C. Specify the value of the circumstancing property when prompted in the run rule dialog
D. Test the data transform to verity the result is correct
109.
Several Development teams work on different
enhancements. The release date for each enhancement is uncertain. Which two options
allow each team to keep its work separate? (Choose Two)
A. Create a new ruleset version for each
team. B. Set up a branch ruleset for each
team
C. Create a new application for each team
D. Create a production ruleset for each team.
110.
In which situation do you configure branched rulesets?
A. One team creates a new patch for an application while another team creates a new
major version of the application
B. You need to delegate rules to process owners from the
business
C. C. Multiple teams need to work on the same application
version
D. A team needs to work on the next version of an application while preparing to migrate
the current version.
111.
Users create Insurance Coverage Request Cases to authorize insurance
payments. Users enter information that includes the name of the patient, the date of the
procedure and the type of the procedure. After entering the information, user submits the
request for a review of the patient's insurance policy. Because multiple users enter
requests, duplicate request can occur. A request is considered a duplicate if the patient
name, procedure type, procedure date match an existing request. You have been given
two requirements:
- Ensure that users can identify duplicate requests.
- If a case is duplicate, it is not written to the database. Otherwise, write the case to the database.
Which two options configure application so that users can identify duplicate requests?
(Choose two)
A.
B.
C.
D.
Add a duplicate search step to the case life cycle design.
Configure a duplicate search decision table and add it to a Decision shape
Configure weighted conditions.
Configure a validate rule to validate matching cases.
112.
Users create Insurance Coverage Request Cases to authorize insurance
payments. Users enter information that includes the name of the patient, the date of the
procedure and the type of the procedure. After entering the information, user submits the
request for a review of the patient's insurance policy. Because multiple users enter
requests, duplicate request can occur. A request is considered a duplicate if the patient
name, procedure type, procedure date match an existing request. You have been given
two requirements:
- Ensure that users can identify duplicate requests.
-If a case is duplicate, it is not written to the database. Otherwise, write the case to the database.
Which two steps satisfy the requirement that only non-duplicate requests are written to
the database ? (Choose two)
A. Configure the case type to instantiate temporary cases.
B. Configure a create case step to instantiate temporary cases.
C. Add a persist case flow action to the case life cycle
design.
D. D. Add a persist case step to the case life cycle
design.
113.
Depending upon the purchase request amount, approvals cascade from the
users to a loan officer, then to a director and finally to a vice president. The loan officer is
the user’s manager. The director is the loan officer’s manager. The vice president is the
director’s manager.Which two approaches can you use to configure the cascading
approval? (Choose two)
A. Approval based on Authority Matrix, with a Decision Tree rule to determine the approver(s)
B. Approval based on Authority Matrix, with a Decision Table rule to determine the approver(s)
C. Approval based on Reporting structure, using the workbasket manager to determine
the approver(s)
D. Approval based on Reporting structure and when conditions, using each operator’s
reporting to manager to determine the approver(s)
114.
In the first step in a case type, the user compares data on a form to the data on
a customer account. If the data matches, the case is resolved. If the data does not
match, the user advances the case to update the account. Management only wants a
record of the cases that update an account. What two configuration options do you use
to implement this requirement ? (Choose Two)
A. Add a persist case shape after the first step.
B. Configure the starting flow to instantiate the case type as a temporary case.
C. Apply a when condition to the first step to persist only cases requiring
updates.
D. Configure the first step to instantiate the case type as a temporary
case.
115.
You are configuring duplicate case search logic in a case type. How do you
ensure that resolved cases are not evaluated as potential duplicates?
A. Add a must match condition where the work status of the current case does not
contain “Resolved”
B. Add a weighted condition where the work status of potential duplicates does not contain
“Resolved”
C. Add a weighted condition that evaluates the work status of current and existing
cases where work status equals “Resolved” and has a weight of “0”
D. Add a must match condition where the work status of potential duplicates does not
contain “Resolved”
.
116.
The following example shows the ruleset list for the logged in operator. What is
stored in the Admin@MyCo ruleset ?
Admin@MyCo:
Purchasing:01-01
PurchasingInt:0101 MyCo:01-01
MyCoInt:01-01
Supplier:01-01
Customer:0101
Inventory:0101
PegaProcessCommander:07-10
PegaDeploymnetDefaults:07-10
Pega-LP-Mobile:07-10
A.
B.
C.
D.
Preferences for the operator
Rules checked out by the operator
Rules delegated to the operator
Rules recently opened by the operator
New set of questions
1.which two requirements ensure that valid data is used in a case (choose
two)?
a. the data is organized in a data type.
b. the data is the correct filed type.
c. the data fits the business logic.
d. the data is locally sourced.
2.which requirements are fulfilled by configuring a field value?
a. customers can add an unlimited number of items to an online
shopping
cart.
b. service agents are able to enter feedback in multiple languages.
c. a global hotel chain application can display current amenities that require
localization.
d. a government official can enter policy comments that require localization.
3. In a credit card payment case type, you want to set the payment
amount to the minimum amount due when the user creates a case how do
you set the payment amount?
a. configure the payment amount as a calculated filed.
b. configure a filed validation on the payment amount.
c. configure the pySetFieldDefaults data transform to set the default value.
d. configure the payment amount filed to reference the minimum amount date
4. which two configuration steps must be performed together to record a
unit test for automated testing? (choose two).
a. select a ruleset that is configured to store automated test cases.
b. select a ruleset that is configured to store the results of the test.
c. add a test case to the automated testing landing page.
d. add an assertion to define an expected result.
5. how do you guide users through an application form without requiring
user training?
a. add an instruction to the assignment.
b. add the corresponding step to an appropriate stage.
c. send a notification to the assigned user.
d. add an optional action to the case to explain the task.
6. sales manager must be able to approve sales quote proposals by email
and from a mobile device, how do you implement this requirement?
a. add an approve/reject step and a send email step.
b. add an approve/reject step and enable email and mobile approval.
c. add an approve/reject step and enable email notifications on the case type.
d. add an approve/reject step with mobile approval enabled and a send email
step.
7. which option follows best practices for naming a ruleset in pega
platform?
a. Grand-Corporation-Human-Resources-department-01-01-03
b. Expense:01-02-05
c.Pega-Prod:01-04-01
d. Credit Check 03-01-02
8. which two visualizations' can you use to present insight data on the
explore data landing page? (Choose two)
a. list
b. Interactive Chart
c. Explorable data page
d. CSV file
9. in a hiring application:
• An employee interviews the candidate
• The human resources (HR) team creates and sends the offer letter
• The information technology (IT) team assigns the workstation.
• The facilities team assigns the work desk.
To meet these requirements what personas do you create?
a. Employee, IT, Facilities
b. Employee, HR, IT, Facilities
c. Employee, HR, Facilities
d. HR, IT, facilities
10. How do you enable field–level auditing?
a. add a field validation to the case overflow
b. add an auditing optional action to the case overflow
c. enable field-level auditing for the case type
d. enable the auditing feature on the property rule forms
12222
11. You configure a service level to adjust assignment urgency to 100
when the global interval lapses.
How does the assignment urgency impact the deadline and passed
deadline intervals?
A. Service level processing is halted until the assignment is completed.
B. Urgency value remains at 100, but other service level processing continues.
C. The user is notified that the maximum urgency has been reached.
D. Urgency value continues to increment as configured.
12.How do you enable field-level adding for properties?
A. Add a field validation to the case workflow.
B. Add an auditing optional action to the case workflow.
C. Enable field-level auditing for the case type.
D. Enable the auditing feature on the property rule forms.
13.Which two options can you configure for a mobile app channel?
(Choose two)
A. Define the UI behavior for each view in a case type when the case is displayed
on a mobile device.
B. Design how UI elements render across different mobile devices.
C. Define security behavior for a mobile app, such as the use of biometric
delivery.
D. Define the role assigned to users when they run the mobile app.
14.Before development, your team creates a spreadsheet with work items
to populate the backlog.
How do you populate the backlog directly from the spreadsheet?
A. Create bugs
B. Create stones
C. Import stories
D. Create feedback
15.In a hiring application,
-An employee interviews the candidate.
-The Human resources (HR) team creates and sends the offer letter.
-The Information Technology (IT) team assigns the workstation.
-The facilities team assigns the work desk.
To meet these requirements, what personals do you create
A. Employee, IT, Facilities
B. Employee, HR, IT, Facilities
C. Employee, HR, Facilities
D.HR, IT, Facilities
16.Which requirement do you satisfy by using a Wait step
A. An Accident Claim case pauses until a manager approves the request.
B. An Accident Claim case pauses until a user uploads an accident image.
C. An Accident Claim case pauses until 48 hours after the accident.
D. An Accident Claim case pauses until an email is sent to the user.
17.Which requirement is fulfilled by configuring a field value?
A. Customers can add an unlimited number of items to an online shopping cart.
B. Services agents are able to enter feedback in multiple languages.
C. A global hotel chain application can display current amenities in 23 languages.
D. A government official can enter policy comments that require localization.
18.An organization requests the following behavior for a case type that
allows customers to place orders
for fulfillment.
When the customer logs in:
• The application identifies the customer upon login.
• The case type lists the last 10 orders placed by the customer.
• The customer can select one of the previous 10 orders as the basis for
the current order.
Select each piece of Information on the left and drag it to the appropriate
Clipboard Location.
INFORMATION
CLIPBOARD LOCATION
Customer Information
Current order
Previous orders
User pages
System pages
Data pages
19.An international online car parts business wants customers to find
parts for any vehicle easily. You are asked to implement the following
requirement: Customers must select a make, model and year to initiate a
vehicle-specific search.
How do you configure the data storage in the application to implement
the requirement?
A. Configure a data page to store the make, model, and year vehicle data.
B. Configure a connection to an external system of record that contains the make,
model, and year vehicle data.
C. Configure a static list of the make, model, and year vehicle data.
D. Configure a local data storage of the make, model, and year vehicle data
20.Which validation approach restricts entries for the asset ID field to the
required format?
A. Validate rule
B. Min/Max characters
C. Text data type
D. Edit Validate rule
21.Which two of the following use cases do you implement by using one
or more calculated fields? (Choose Two)
A. A sales representative wants to quote the cost of an insurance policy based on
selected coverage
B. An accountant wants to list the largest order for the last month, for each
customer account.
C. A project manager wants to estimate the cost of painting a banquet hall based
on labor and materials required.
D. A certification manager wants to determine the number of exams conducted at
each testing facility in the current quarter.
22. A customer views a product available in multiple color options. The
customer must select only one color for each product. Which UI control
allows a developer to present the user with all color choices at once,
without prompting or clicking, while ensuring that the user can only
select one of the color options?
• A. Radio buttons
• B. Text input
• C. Drop-down
• D. Check box
23.You are developing a case type that processes scholarship
applications. Scholarship applications advance based on the standardized
test scores of the applicants. A decision shape
directs the process flow. You want to test whether the process flows
correctly, but you have not fully configured the user interface so that
applicants can enter their standardized test scores. How do you test that
the process flows correctly based on the decision?
• Use the Run Rule window to create a unit test to evaluate the flow rule.
• Use a declare expression to set a value for the standardized test score field.
• Use Live UI to see how the case processes and if an error occurs.
• Use the Clipboard tool to set a value for the standardized test score field.
24.A life insurance company has satellite offices in various countries.
Each satellite office has a work queue.
Company policy requires that life insurance underwriting be assigned to
offices based on the policy owner's residence.
Which routing approach supports this requirement?
A. Route the assignment to the correct work queue by using an authority matrix.
B. Route the assignment to the correct work queue by using a reporting structure.
C. Route the assignment to the correct work queue based on business logic.
D. Route the assignment to a specific underwriter based on business logic.
25.You have been asked to create a pie chart that shows the number of
cases each manager has created. A list report contains columns for
manager name, case ID, and office.
How do you configure the list report in order to create the pie chart?
• A. Summarize the manager name column.
• B. Group the manager name column.
• C. Group the case ID column.
• D. Summarize the case ID column.
26. As part of a reservation case type that manages car rentals, clients
can review their past rentals by selecting from a list of rental cases what
filed type do you configure to achieve this behavior?
a. Embedded data.
b. Data reference.
c. case reference
d. Query
27. Which two statements about data objects are true? (choose two)
a. a draft data object references a data type.
b. data objects can reference another data object.
c. data objects are always sourced from an external system of record.
d. a data object created in app studio creates a data type in dev studio.
28. Which two configuration steps must be performed together to record
a unit test for automated testing? (choose two).
a. add an assertion to define an expected result.
b. select a ruleset that is configured to store the automated test cases.
c. select a ruleset that is configured to store the results of the test.
d. add a test case to the automated testing landing page.
29. Which two items must be provided by the user to add an external
data source to a data object? (choose two)
a. the uniform resource identifier that identifies the web service.
b. a simulated data source to test the implementation.
c. the authenticating information, if required by the corresponding service
d. physical access to the external database servers.
30. A manufacturing company has an inventory data page that uses page
structure. You need to write a single page of data to
Single database in the configured system of record.
a. connector
b. database save
c. data type
d. insight
31. ABC Bank Corp wants to create a mobile app experience for users
and CSRs for its transaction dispute application. Of the following
requirements. Which option requires you to configure distinct mobile
app channels?
a. CSR can create other instance case type on mobile app.
b. Mobile app color pallet are different for users and CSRs
c. The mobile app customizes currency units and day/time format
according to the location of the users.
d. The mobile app supports all mobile phone operating systems.
32. Which two requirements can you support for configuring a mobile
channel in App studio? (Choose 2)
a. Lock the application for 20 minutes of inactivity.
b. Grant access to the mobile app for a specific user.
c. Set dimensions of an application icon to 180x180 pixels.
d. configure a left swipe behavior to open a message.
33. Which two options can you configure for a mobile app channel?
(choose 2)
a. Define security behavior for a mobile app, such as the use of biometric
identifiers.
b. Define the role assigned to users when they run the mobile app.
c. Design how UI elements render across different mobile device.
d. Define the UI behavior for each view in a case type when the case on
a mobile device.
34. Apartment tenants submit maintenance requests that specify their
name, address, request type, and description of the request. Tenants may
submit multiple maintenance request types. The company wants to
identify duplicate maintenance requests from the same address.
Which two configurations, when used together on the Search duplicate
cases step, achieve this goal? (Choose 2)
a. Configure the tenant name as a basic condition.
b. Configure the apartment address as a weighted condition.
c. Configure the request type as a weighted condition.
d. Configure the apartment address as a basic condition.
35. In an Order case type, a percentage-based discount is automatically
applies to a customer’s order based on:
The number of years the customer has been a member
The membership type (Standard, Silver, or Gold)
How do you configure a Configuration setting to determine discount?
Answer area
Answer
Option
Type
Picklist
Boolean, Decimal,
Picklist
Default value
Decimal
Boolean, Decimal,
Picklist
36. A requirement states: When a customer applies for a credit card, a
credit check must be completed in order for the credit card to be
approved.
Select the case type relationship that satisfies the requirement.
a. Make credit check a spin-off case of credit card request.
b. Make both loan request and credit check top cases.
c. Make credit request a child case of credit check.
d. Make credit check a child of credit card request.
37.Which requirement do you satisfy by using a Wait step?
a. An accident claim case pauses until 48 hours after the accident
b. An accident claim case pauses until a user uploads an accident image.
c. An accident claim case pauses until a manager approves the request.
d. An accident claim case pauses until an email is sent to the user.
38.When an auto accident claim is resolved in the Resolve stage, email
notification must be sent automatically to the adjuster who inspected the
car, to the insured party, and to the insurance agent who verified the
claim.
How do you configure the resolve process to support the requirement?
a.
b.
c.
d.
Add a Email step as an optional action.
Route the email to all the recipients in a Collect Information step.
Route an approval step to the required participants.
Add a send email step and include all the required participants.
39. A life insurance company has satellite offers in various countries.
Each satellite office has a work queue. Company policy requires that life
insurance underwriting be assigned to offices based on the policy
owner’s residential address.
Which routing approach supports this environment?
a.
b.
c.
d.
Route the assignment to the correct work queue by using authority matrix.
Route the assignment to the correct work queue by using reporting structure
Route the assignment to the correct work queue based on the business logic.
Route the assignment to a specific underwriter based on business logic.
40. In the Travel booking case type, if the passenger indicates that they
are travelling with a service animal, they must document the type, size
and age of the animal. How do you configure the case life cycle to meet
the requirement?
a. Create a service animal accommodation child case that is automatically
resolved if the passenger is not travelling with a service animal.
b. Apply an optional action to the Travel booking case type to allow the passenger
to provide the information as needed.
c. Configure a validation rule in the travel booking case type settings to check
whether the passenger is travelling with service animal.
d. Add an identify service animal process within the travel booking case lifecycle
and apply a condition to determine when to run the process.
41. You need to localize correspondence into a language that is
unavailable in pega language pack.
Which option satisfies the requirement?
a. Create the translation rule manually and include the rule in the application
ruleset.
b. Run the localization wizard and add translations to Tanslation htlm.
c. Leverage transaction services SOAP calls and enable records for translation.
d. Configure a field value record that contains the correspondence test
42. An order fulfillment case type allows a customers to update user
profile information during the order replacement stage. The user profile
consists of the following three pages.
-Access ID and password
-Customer contact information
-A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of
the user of the user profile pages individually?
a.
b.
c.
d.
Add a set of optional actions to the case workflow.
Add an optional process to the case workflow.
c. Add an alternate stage to the case lifecycle.
Add a button for each profile page to each assignment.
43.A case type for voiceover requests includes two tasks: Edit Script and
Record Script. Your team has been asked to route Edit Script tasks to
editors and Record Script tasks to actors.
Which approach fulfills this requirement?
a.
b.
c.
d.
Create one new work queue and split the tasks by type.
Create two work queues, one for editors and one for actors.
Create two new work groups in Dev studio that reference one work queue.
Create one work group for both personas and route to the work queue.
44.Which two scenarios require to configure conditional processing
within the case type?
a. A scholarship eligibility application requires students to enter standardized test
scored. Student with qualifying test scores can schedule an interview … score
receive a rejection email.
b. A shopping application requires a guest to fill out payment information. A user
who enters a membership number skips the payment information step.
c. An application requires customers to select the type of request in a drop-down
list. The system routes the request to the appropriate department work queue. A
user with work queue processes the case through fulfillment.
d. A catering booking application requires customers to enter information about
the expected party size, event date, and event time. When customers submit the
information, the catering company sends a confirmation mail.
45. For which use case do you create a new rule in a Pega Platform
application?
a. A designer uses Design mode at runtime to modify a view to use a two-column
template.
b. A developer creates a parallel process to audit the changes that a service agent
makes.
c. A developer makes changes to an email message that is configured in the case
life cycle
d. A designer reuses a UI section every time the same behavior is needed in the
application.
46. In a claims application, customers can file home insurance claims.
Each claim contains a list of items of loss. Depending
on the situation, some claims are investigated for potential fraud in
parallel to the actual claim process.
Which two case types do you create to support the scenario? (Choose
two)
A. Claim
B. Customer
C. item of loss
D. Fraud investigation
47. All managers need to view the employee requests report in their
manager portal dashboards. Only managers have access to this report.
Which configuration do you perform to fulfill these requirements?
a. add a report widget to the manager portal dashboard, and then click publish.
b. create a new landing page on the manager portal with the new report saved in a
public category.
c. add a report widget on the manager portal dashboard, and then click “publish
to default”
d. add a report to a public category, and then add the out-of-the-box Reports
Landing page to the manager portal
48.In which three situations can you use a data transform? (Choose
Three)
A. To set the destination location as the arrival location .
B. To create a new property after case creation.
C. To set the default arrival date to five days in the future
D. To copy the first and last name properties into a single property value
E. To perform an action that allows the user to update a reservation.
50.car insurance quote requires a view for potential customers to enter
information to process the request. What are the three primary decisions
to make before you add fields to the view? (Choose Three)
A. Is field entry required?
B. How do users enter values into the field?
C. Do users need to see the field?
D. Does the field require a data source?
E. Are processing actions applied to the field
51. A customer refund case type requires that an auditor receives an
email notification if the refund is greater than twice the price of the item.
Which participant role do you select to configure this requirement?
A. Customer
B. Interested individual
C. Owner
D. Work queue
52. A customer wants to copy the contents of a previous order to their
current order. What rule type do you use to copy the order contents?
A. Data page
B. Function
C. Data transform
D. Declare expression
53.What is the difference between pyWorkPage and case data?
A. pyWorkPage timestamps all the data generated while creating and processing
a case.
B. pyWorkPage stores all the data pages generated when a case resolves.
C. pyWorkPage stores all the data generated while creating and processing a
case.
54. A user view includes a list of four urgency options selectable by
radio buttons. How do you configure it?
A. configure a field group with selectable urgency options.
B. configure a drop down filed with selectable urgency options.
C. configure a picklist with radio buttons for the selectable urgency options
D. configure the Boolean field with selectable urgency options.
55. You are implementing a data entry screen to include an asset ID field
to track company equipment. All asset IDs are eight in length. The first
characters are letters followed by a five- digit number.
Which validation approach restricts entries to the required format?
A. Text data type
B. Validate rule
C. edit validate rule
D. Min/Max characters
56. How do you configure the case type to allow customers to update any
of the user profile at any time during case processing?
A. add a set of optional actions to the case workflow.
B. add an alternate stage to the case life cycle.
C. add an optional process to the case workflow.
D. add a button for each profile page to each assignment.
57. On a service level, the passed deadline interval is measured from
A. the end of the deadline interval.
B. when the assignment is ready for a user
C. when a user begins the assignment.
D. the end of goal interval.
58. In the answer area, identify the type of data measured in each report?
Report
Types of data
Deliveries per month vs damaged goods
Customer support cases handled per month
Profit margin by types of goods sold monthly
Sales training investment vs annual revenue
Average no of days for customer deliveries
Business data
Process data
Business data
Business data
Process data
59. A purchase request list report includes columns for case ID and regional
center. A manager wants the report to show the total number of purchase request
for each of the regional cost center. How do you configure the report definition?
A.
B.
C.
D.
Summarize the regional cost centers by count.
Create a filter for each cost center and count the case IDs.
Summarize the case ID column by count.
Define a function for the cost center column to total the case IDs.
A list report includes columns for purchase requests and regional cost centers. A manager wants the
report to show the total number of purchase requests for each of the regional cost centers. How do you
configure the report definition?
•
•
A. Use the purchase requests column to group the cost centers.
B. Filter the results so that only cost center and purchase requests are included in the
report.
•
C. Summarize the regional cost centers by count.
•
D. Summarize the purchase request column by count.
60. How do you configure the case type to allow customers to update any of the
user profile pages at any time during case processing?
A. add a set of optional actions to the case workflow.
B. add an alternate stage to the case life cycle.
C. add an optional process to the case workflow.
D. add a button for each profile page to each assignment
61. In the answer area, choose the type for each test charateristic.
Test Characteristic
Least no of tests in test suite
Least expensive to run
Easiest to maintain
Test type
Unit test Scenario testing
Unit test Scenario testing
Unit test Scenario testing
CHECK KARNA PADEGA
62-)You are developing a car maintenance application for a car service center. Specific services are performed by
different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.
Which two configuration options perform the correct assignment routing? (Choose two.)
•
•
•
•
A. Configure all assignments to route to the service manager who then assigns the tasks to the
specific team.
B. Configure routing to use business logic to assign tasks to the appropriate team using the
type of service.
C. Configure single level approval routing to a supervisor who assigns the task to the
specific team.
D. Configure routing to a skilled work group using the appropriate skill parameters for the
selected service.
63-) In the following partial case life cycle, a manager must contact a job applicant to schedule an
interview. The interview should be scheduled within 2 business days after the manager qualifies the
applicant, although 1 business day is preferable.
To meet this requirement, you apply a goal and deadline to the
•
•
•
•
.
A. Case type
B. Schedule Interview process
C. Interview stage
D. Schedule Interview step
64-)A manager has reviewed a case and has decided to increase the case urgency and escalate to HR. HR must
review and respond within four business hours.
Which three configuration options are needed to enable the manager to satisfy the
requirements? (Choose three.)
•
•
•
•
A. Provide notification to HR requesting urgency be increased.
B. Provide a service level for the HR assignment.
C. Provide escalation action to HR and resolve the case.
D. Provide a field for urgency adjustment.
E. Provide a local action to transfer the assignment to another queue.
65-)When an auto accident claim is resolved in the Resolve stage, email notifications must be sent
automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent
who verified the claim.
How do you configure the resolve process to support this requirement?
•
•
•
•
A. Add a Send Email step as an optional action.
B. Add a Send Email step and include all required parties.
C. Route the email to all the recipients in a Collect Information step.
D. Route an Approval step to the required parties.
66-)When processing an auto accident claim, the system requires three approvals: Approval from
the adjuster who inspected the car, approval from the medical administrator who provided medical
care to the insured, and approval from the insurance agent who verified the claim.
How do you implement this requirement so each approver can work independently?
•
•
•
•
A. Create three assignments and route to the appropriate approver.
B. Create an approval step with cascading approval.
C. Route to a workbasket where all three roles have access.
D. Create business logic to route to the different approvers.
67-) An application allows consultants to enter their hours on a project on a weekly basis. Consultant
hours must be approved by both their manager and the project supervisor. The approvals can be
performed in any order.
How do you configure the approvals in the application?
•
•
•
•
A. Add the manager approval to an alternate stage in the case life cycle.
B. Configure a parallel process for each of the required approvals.
C. Add an optional process to each approval in the appropriate stage.
D. Configure a single cascading approval based on an authority matrix.
Answer : D
Select the characteristic used to identify candidate rules to be delegated to business users.
•
•
•
•
A. Changing business conditions require that the rule be managed without IT intervention.
B. Ownership of changes to delegated rules changes from work group to work group.
C. Frequent changes are needed to continuously redefine the user experience.
D. Changes to business conditions require that the rule be managed with IT intervention.
Answer : B
Next Question
Question 12 ( Topic 1 )
In a purchase order case the vendor assigned might not respond to a customer’s query in the
desired amount of time required by policy. The vendor must respond within the time required
according to policy.
Both the vendor and customer should be notified at each milestone.
To satisfy this requirement, create a service level that specifies two of the following options.
(Choose two.)
•
•
A. Set the goal to be the required response time based on policy and sent notifications to
both parties.
B. Set the deadline to be the desired response time based on policy and sent notifications
to both parties.
C. Set the deadline to be the required response time based on policy and sent notifications
to both parties.
• D. Set the goal to be the desired response time based on policy and sent notifications to
both parties.
Answer : CD
•
Next Question
Question 14 ( Topic 1 )
How do you adjust the urgency of an aging assignment to increase the likelihood that the
assignment is completed before the deadline?
A. Apply an urgency adjustment to the goal interval.
B. Apply an urgency adjustment to the deadline interval.
C. Adjust the default assignment urgency.
• D. Add an escalation action to the interval.
Answer : B
•
•
•
You are preparing to delegate a number of business rules. What three prerequisite actions must
be taken before you can delegate the business rules? (Choose three.)
•
•
•
•
•
A. Ensure the delegated ruleset exists in the Production rulesets list.
B. Ensure a ruleset that will contain the delegated rules exists.
C. Ensure the ruleset exists for the users who will manage the delegated rules.
D. Ensure an access group exists for the users who will manage the delegated rules.
E. Ensure the delegated rules are added to a locked ruleset.
Answer : ACD
Next Question
Question 18 ( Topic 1 )
When applying for a credit limit increase, customers with standard credit cards must provide
information in an Employment Information process. Request from customers with Platinum
credit cards automatically skip this process.
What task do you perform to implement this requirement?
•
A. In the Employment Information process add a custom condition to test the card type.
•
B. In the Employment Information process add an Approve/Reject step to test the card
type.
C. In the Employment Information process add a card type true/false field to a user view.
D. In the Employment Information process validate card type for continued processing.
•
•
Answer : C
Next Question
Question 19 ( Topic 1 )
A purchase request case is created by an employee. After submitting, the case is assigned to the
manager for review. If approved, the case is assigned to the
Accounts Payable department where an agent will review and, pending audit, will approve
payment.
To determine what type of routing to apply to each assignment, what question do you ask
yourself?
•
•
•
•
A. Is any special correspondence needed?
B. Can the work be delegated to other users?
C. How long does the work take to complete?
D. Who should do the work?
Answer : D
Next Question
Question 20 ( Topic 1 )
To meet this requirement, you design a case with a
•
•
•
•
.
A. process that routes to the manager.
B. step that routes to the manager.
C. change stage step to allow the employee to route to the manager.
D. stage to route requests to the manager.
Answer : B
Where do you configure the service level to meet this requirement?
•
A. The stage
•
•
B. The step
C. The case type
D. The process
•
Answer : D
Next Question
Question 23 ( Topic 1 )
An airline has the following requirement:
How do you configure the case life cycle to meet this requirement?
•
A. Configure a stage in the case life cycle for service animal accommodation and apply a
•
•
•
stage validation condition.
B. Add a process to the case life cycle for service animal accommodation and apply a
condition to determine when to run the process.
C. Apply an optional action to the appropriate stage to allow the passenger to provide the
information as needed.
D. Create a child case for service animal accommodation to automatically resolve unless
the passenger required the accommodation.
Answer : A
Next Question
Question 24 ( Topic 1 )
As part of a purchase order case, after someone completes a purchase, a confirmation email is
sent.
How do you design the case life cycle to send the email?
•
•
•
•
A. As part of the case configuration
B. As part of the stage configuration
C. As a separate process step
D. As an alternate stage
Answer : A
An online retailer creates a case type that processes and manages customer orders. The
checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust
the quantity of each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and display the
shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax,
if applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand
total of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.
Hot Area:
Answer :
Next Question
Question 2 ( Topic 1 )
With Pega"™s Situational Layer Cake
approach, how do you configure a regional variation for Human Resources (HR) time off cases?
TM A. Create a rule for the variation and add the rule to the common layer of the application.
B. Create a rule for the variation and add it to a secondary common application layer.
C. Create a rule for the variation and add the rule to the layer for the region.
D. Create a rule for the variation and replace the existing HR time off rule in the application
common layer.
Answer : B
•
•
•
•
DRAG DROP Select each Application Design Requirement on the left and drag it to the appropriate Design
Approach on the right.
Select and Place:
Answer :
Next Question
Question 7 ( Topic 1 )
A development team plans to enhance functionality of an existing application by changing
several user interface rules. The team would like to pilot the enhancements to a small group of
users before rolling the changes out to the entire user base.
What approach maximizes reuse and maintainability?
•
•
•
•
A. Place the updated rules into a new minor version of the ruleset and include the new
ruleset version in a new application.
B. Place the updated rules into a new ruleset and include the new ruleset in a new
application.
C. Place the updated rules into a new ruleset and include the new ruleset in a new version
of the application.
D. Place the updated rules into a new minor version of the ruleset and include the new
ruleset version in a new version of the application.
Answer : A
In the Answer Area, select the appropriate correspondence configuration for each type of
content.
Hot Area:
Answer :
Next Question
Question 12 ( Topic 1 )
DRAG DROP Select each Flow Shape on the left and drag it to the correct Use Case on the right.
Select and Place:
Answer :
Reference:
https://community.pega.com/sites/default/files/help_v731/case-management/processmodeler/cm-flow-shapes-ref.htm
Next Question
Question 15 ( Topic 1 )
You are mov routing for a customer warranty service request. All warranty service requests are
routed to the warranty resolution group except for warranty service requests for beta-release
product that requires review by the vice president of service.
How do you configure assignment routing to review warranty service requests?
•
•
•
•
A. Route the assignment to the vice president of service who routes assignments to the
warranty resolution group as needed.
B. Route the assignment to the warranty resolution group who sends an email notification
to the vice president of service for the beta-release product.
C. Route the assignment to the skilled group for the beta release when the request is for
the beta release. Otherwise, route the assignment to the warranty resolution group.
D. Route the assignment to the vice president of service when the request is for the beta
release. Otherwise, route the assignment to the warranty resolution group.
Answer : D
A customer refund case type requires that an auditor receives an email notification if the refund
is greater than twice the price of the item.
Which recipient role do you select to configure this requirement?
•
•
•
•
A. Configure the email to go to a work queue.
B. Configure the email to go to a customer.
C. Configure the email to go to an interested person.
D. Configure the email to go to an owner.
Answer : A
Select the corresponding user interface (UI) action set component for each behavior in the
Answer area.
Hot Area:
Answer :
Next Question
Question 25 ( Topic 1 )
A form listing nearby restaurants has four columns:
-> Restaurant name
-> Restaurant location
-> Thumbnail image of the seating area
-> Make reservation (check box)
You want to ensure that users have the information they need to make a reservation regardless
of screen size. When viewed on a small screen, you do not need to display images.
What three configuration steps do you take to support this requirement? (Choose three.)
•
•
•
•
•
•
A. Set the importance of the Make reservation column to Primary.
B. Set the importance of the Restaurant name column to Primary.
C. Set the importance of the image column to Other.
D. Set the importance of the image column to Secondary.
E. Set the importance of the Restaurant location and Make reservation columns to
Secondary.
F. Set the importance of the Restaurant name and Make reservation columns to Primary.
Answer : BDE
A moving company provides customers with a tool that recommends a moving vehicle based
on the number of bedrooms in their current living space and whether they are planning to
move heavy furniture like bed frames, mattresses, or couches. Based on the customer inputs,
a decision table presents the customer with a recommendation.
Which two configurations, when applied in combination, apply to the decision table?
A. Create two rows, one for the number of bedrooms and one for whether the customer is
moving heavy furniture.
B. Create a column for the recommended moving vehicle.
C. Create rows for the recommended moving vehicle.
D. Create two columns, one for the number of bedrooms and one for whether the customer is
moving heavy furniture.
Ans: BD
Q) Timesheets require the following approvals:
– Regular 40 hours -> Supervisor of employee
– Any overtime ->
R)
S) of Supervisor
– Worked on weekend -> VP Finance
– Negative time-off balance -> HR Director
Which two conditions require an authority matrix? (Choose two.)
A . Negative time-off balance -> HR Director
B . Worked on weekend -> VP Finance
C . Any overtime -> Manager of Supervisor
D . Regular 40 hours -> Supervisor of Employee
Q)) An internal application currently grants 75 employees access to one of four roles: Admin,
Author, User, and Manager. A new analyst who joins the company requires all the Author role
access but only some of the reporting capabilities available to the Manager role.
How do you satisfy this security requirement?
A . Add the analyst to both the Author role and the Case Manager channel interface.
B . Update the Author role to include the required analyst reports.
C . Add the analyst to the Manager role.
D . Create a new Analyst role with the required access.
Question: 9
A government application provides field placeholder values to help users enter the correct
data. The Design Lead has asked you to increase the font size on ail field placeholder value
components to help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values
in the application?
A. Update the existing Default theme text entry
B. Run a case type that uses the component and change the font on the view
C. Add a new theme text entry to the application theme
D. Upload a new application theme
Answer: D
Question: 12
In an application that sells office supplies, the Payment view displays order items and collects
payment information. In the Payment section rule, the order items are grouped in a dynamic
layout. You find out later that the Order Summary view must also display the order items.
How do you configure the UI so that the order items display is shared between the Payment
view and Order Summary view?
A. Convert the Payment section layout that contains order items to a section, and embed this
section in the Order Summary section.
B. Build the Order Summary section with a layout inside to group the order items, similar to the
Payment section.
C. Embed the Payment section in the Order Summary section.
D. Reuse the Payment section in the Order Summary view and use a disable when condition to
disable payment information on the Payment section rule.
Answer: D
Question: 14
Customers on a hotel booking application can add additional amenities to their reservation. The
application displays a view with the available amenities, descriptions and costs. To reduce
scrolling, the content is organized into multiple areas. Each area is accessed using a drop down
menu that lists each amenity.
How do you configure the user interface to improve access to the content and achieve the
business requirement described?
A.
Configure a disable when condition on each field to allow access when the associated
amenity is selected on the drop down control.
B.
Configure a repeating dynamic layout with an embedded section for each amenity and
set the layout format to grouped.
C.
Configure a layout group to separate each amenity into individual panels and set the
layout to a menu format.
D.
Configure a visible when condition on the drop down control to display each section
when the associated amenity is selected.
Answer: C
Question: 18
When applying for a credit limit increase, customers with standard credit cards must provide
information in an Employment Information process. Requests from customers with Platinum
credit cards automatically skip this process.
What task do you perform to implement this requirement?
A. In the Employment Information process add a card type true/false field to a user view.
B. In the Employment Information process add a custom condition to start the process by testing
the card type.
C. In the Employment Information process add an Approve/Reject step to test the card type.
D. In the Employment Information process validate card type for continued processing.
Answer: A
Question: 20
In an insurance claim application, you have the following requirement: All claims must be
resolved within 1 week. To meet this requirement, you configure a service level. Where
should the service level be configured?
A. The process
B. The stage
C. The case type
D. The step
Answer: A
Question: 24
Which configuration informs a user by email when an assignment is added to the user's worklist?
A. Configure the case type to send assignment notifications to assigned users.
B. Add a Send Email step to the process after the assignment to notify the assigned user.
C. Configure a service level to send a notification to the assigned user.
D. Add a Send Notification step to the process after the assignment to notify the assigned user.
Answer: A
Question: 25
A requirement states: Loan applicants must enter their annual salary. If the salary is above the
qualifying threshold, the application is automatically approved. If the salary is below the
threshold, the applicant must identify a cosigner.
Select the two configuration options that follow best practices to meet the requirement. (Choose
Two)
A.
Design a user view with an annual salary field and a section for cosigner information. Use
a Visible When condition to display the cosigner section when the salary is below the threshold.
B.
Create an assignment step for a loan officer to review the applicant's annual salary and
determine if a cosigner is necessary.
C.
Design a user view with an annual salary field. Create an optional action to collect
information about the cosigner and assign the action to the appropriate stage.
D.
Use a collect information step with an annual salary field. Use a decision shape to
determine whether to advance to a step to enter cosigner information or complete the process.
Answer: AD
Question: 27
A moving company provides customers with a tool that recommends a moving vehicle based
on the number of bedrooms in their current living space and whether they are planning to
move heavy furniture like bed frames, mattresses, or couches. Based on the customer
inputs, a decision table presents the customer with a recommendation.
Which two configurations, when applied in combination, apply to the decision table?
A. Create rows for the recommended moving vehicle.
B. Create a column for the recommended moving vehicle.
C. Create two columns, one for the number of bedrooms and one for whether the customer is
moving heavy furniture.
D. Create two rows, one for the number of bedrooms and one for whether the customer is
moving heavy furniture.
Answer: AD
Question: 29
Apartment tenants submit maintenance requests that specify their name, address, request
type, and description of the request. The apartment management company often receives
multiple requests from a single address about the same issue. The company wants to identify
duplicate maintenance requests that are submitted less than 30 days apart.
Which three configurations, when applied in combination on the Search duplicate cases step,
achieve this goal? (Choose Three)
A. Configure a time period for the request date as a weighted condition.
B. Configure the apartment address as a weighted condition.
C. Configure the apartment address as a basic condition.
D. Configure the request type as a weighted condition.
E. Configure the tenant name as a basic condition.
Answer: ACD
Question: 31
The business process for an automobile insurance claim consists of the following phases:
• Submission: The customer contacts a customer service representative (CSR) to file the claim.
• Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides
an estimate of the cost of repairs.
• Repair: A third party performs the repairs on each vehicle, communicating with the adjuster
and customer as necessary.
• Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
A. Verification
B. Submission
C. Review
D. Repair
Answer: D
Question: 37
Customers check their membership status with a company loyalty program by entering their full
name and member ID number. Once the membership status is returned, the customer either
abandons the case or makes changes to their membership. If the member chooses to make
changes, a case ID is assigned to the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
A. Configure the stage to resolve the case.
B. Configure the case type to create temporary cases.
C. Add a decision step to the process.
D. Add a Persist case step to the case life cycle.
Answer: CD
Question: 38
A hotel booking application allows customers to change rooms after making a reservation. Each
room's status in each hotel is stored on a data page sourced from an external database table.
Which two configuration options, when applied in combination, do you use to update the
database table when a customer changes rooms? (Choose Two)
A. A savable data page that contains the room information
B. A when rule to trigger the database update
C. A data transform to copy updates to the data page
D. An editable data page that contains the room information
Answer: CD
Question: 41
HOTSPOT
In organization requests the following behavior for a case type that allows customers task.
Answer: 1-A,2-A,3-b,4-A,5-B
A development team plans to enhance functionality of an existing application by changing
several user interface rules. The team would like to pilot the enhancements to a small group
of users before rolling the changes out to the entire user base.
What approach maximizes reuse and maintainability?
A. Place the updated rules into a new minor version of the ruleset and include the new ruleset
version in a new version of the application.
B. Place the updated rules into a new ruleset and include the new ruleset in a new version of the
application.
C. Place the updated rules into a new minor version of the ruleset and include the new ruleset
version in a new application.
D. Place the updated rules into a new ruleset and include the new ruleset in a new application.
Answer: A
Question: 45
What two pieces of information comprise a data element? (Choose Two)
A. The name of the referencing user view
B. The name of the data element
C. The name of the clipboard page
D. The value of the data element
Answer:(BD)
Question: 47
Which issue do you address by simulating a data source?
A.
You need to test a save plan for a savable data page that updates the cost of coverage
options for insurance policies.
B.
In production, the customer database needs to be taken off-line overnight for scheduled
maintenance.
C.
The product database moves to a new data source accessible by a web service that is
not yet configured.
D. During staging, you need to access realistic customer data without exposing personallyidentifying information to testers.
Answer: D
1. In which of the following situations would you use a data transform?
a.
b.
c.
d.
Reuse properties in two forms.
Execute a flow action.
Copy data from one page to another.
Create properties after the case has been created
Answer: C
13. The book was added to cart by customers and the billing page shows the book
name, image, price, author of each book and in the end of the page, it needs to show
the total amount of the cart?
a. Use repeating dynamic layout for the page embedded with the dynamic
layout page.
b. Use dynamic page layout for the page embedded with repeating dynamic
layout page.
c. \\
d. \\
Answer: B
17. A product return case must always show the current contact information for a
customer. The case sources the contact information from the customer database to
display in a header section on each step. Which is the best implementation for this
use case?
a. Reference a data page with customer information directly from UI controls.
b. Configure a page property with the Refer to a data page option selected.
c. Configure a data transform to populate the data model with customer data
directly.
d. Configure a page property with the Copy data from a data page option
selected.
Answer: B
18. An application must validate postal codes for Canadian customers to match the
pattern A1A 1A1, Where A represents a letter and 1 represents a number.
Which two distinct configurations ensure that a user profile a valid postal code.
a. Configure a validate rule to test that the entered postal code conforms to the
required platform.
b. Configure a drop down control to select the postal code based on the
specified city and provinces.
c. Configure a postal code field as a text property with a required input field.
d. Configure an edit validate rule to test that the entered postal code conforms
to the required platform.
Answer: BD
19. A case type for voice over requests include two tasks: Edit script and Record
script. Your team has been asked to route edit script tasks to editors and record
script task to actors.
Which two approaches fulfill the requirement?(Choose two)
a.
b.
c.
d.
Create one work group queue and split tasks by type.
Create two new work groups, one for editors and one for actors.
Create two new work queues, one for editors and one for actors.
Create one work group for both personas and route to the work group.
Answer:BC
20. An internal application currently grants 75 employees access to one of four roles:
admin, author, user and manager. A new analyst that joins the company requires the
author role access but only some of the reporting capabilities available to the manager
role.
How do you satisfy the requirement?
a.
b.
c.
d.
Update the author role to include the required analyst reports.
Create a new analyst role with the required access.
Add the analyst to the manager role.
Add the analyst to both the author role and case manager channel interface.
Answer: B
1) A reservation process allows customers to reserve a flight, hotel room, and rental
car as part of a travel itinerary.
Which configuration displays a check box to allow users to select travel
insurance only if the itinerary includes a flight?
•
•
•
•
A. A visible when condition applied to the check box
B. An action set applied to the check box
C. A declare expression configured for forward chaining
D. A validate rule applied to the flow action
Answer: A
20) Which two configurations do you use to validate the minimum age of a new
potential customer in the CollectAccountInformation assignment step? (Choose
Two)
• Create and Edit Validate rule to check the customer age.
• Reference the Edit Validate rule on the CollectAccountlnformation flow action.
• Reference the Validate rule on the CollectAccountInformation flow action.
• Reference the Validate rule on the CollectAccountInformation assignment.
• Reference the Edit validate rule on the CollcctAccountlnformation assignment.
•
Create a Validate rule to check the customer age. Answer: C
A requirement states: The tax identification number must contain 10 digits. How do
you configure the field to support this requirement?
•
•
•
•
Set the minimum and maximum values to "10" in a text fieldUse an edit validate rule that validates the tax identification number pattern.
Use a decimal property type and make the field required.
Configure a validate rule to test the tax identification number pattern.
Answer: B
32) A requirement for a hotel reservation case type states that as customers change
their room selection, the total cost of the reservation updates. How do you satisfy this
requirement ?
• Configure a Validate rule for the room selection step.
• Apply a Disable when condition to the total cost field.
• Add a When condition to the room selection step.
• Define a declare expression for the total cost field.
Answer: D
33) Which two requirements demonstrate the need to configure correspondence?
(Choose Two)
A. Fax a new insurance claim to the auto repair shop.
B. Assign a new insurance claim to a case worker to process.
C.Text the customer with status changes in an insurance claim.
D. Phone a customer for additional information about the caw.
Answer: AC
35) A requirement states: A customer can update an address at any point
during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected
address.
How do you configure this requirement?
A. Add a button to each assignment to present the customer with a form to submit
a new address.
B. Add an alternate stage to the case life cycle to change the address.
C.Add a case-wide optional process to the case workflow to perform the address
change.
D. Add a case-wide optional action to the workflow for the address
submission. Answer: C
Answer:A
48) Depending upon the mortgage amount, approvals cascade from the users to a loan
officer,
then to a director and finally to a vice president. The loan officer is the user’s
manager. The director is the loan officer’s manager. The vice president is the
director’s manager.Which two approaches can you use to configure the cascading
approval ? (Choose two)
A. Approval based on Authority Matrix, with a Decision Tree rule to determine the approver(s)
B. Approval based on Authority Matrix, with a Decision Table rule to determine the
approver(s)
C. Approval based on Reporting structure, using the workbasket manager to determine the
approver(s)
D. Approval based on Reporting structure and when conditions, using each operator’s
reporting to
manager to determine the
approver(s) Answer: BD
49) You are designing a form for an online bookstore to display new arrivals. The form is
displayed on laptops and tablets. Pictures of the book covers are displayed in columns. The
number of columns changes depending on the screen size.
Which layout do you use to display the book cover pictures?
Column layout
Screen layout
Smart layout
Dynamic layout
Answer: D
54) A report contains columns New Hire ID, New Hire Name, Start Date, and Location. The
organization has offices in various cities throughout the U.S. A facilities manager requests a
report that includes only new hires who are located in the Atlanta and Boston offices and have
a start date within 30 days of the report date. How would you configure the filter to support this
requirement?
A. Create three conditions: Location equals Boston OR Location equals Atlanta AND Start Date
equals 30 days.
B. Create three conditions: Location equals Boston AND location equals Atlanta AND
Start Date equals next 30 days.
C. Create one condition: Location equals Boston or Atlanta, Start Date equals next 30 days.
D. Create three conditions: Location equals Boston OR Location equals Atlanta AND Start
Date equals next 30 days.
Answer: B
A manager has requested a report that shows the purchase requests for each of the regional cost
centers. The manager wants to organize the results so that the cost center appears only once on
the report and the requests are listed under the cost center. How should you configure the report?
Answer:Use the cost center column to group the results.
Choose two use cases that require the configuration of conditional paths within the case type. (Choose
Two.)
A. A shopping application requires a guest to fill out payment information. A user who
enters a membership number skips the payment information step.
B. A scholarship eligibility application requires students to enter standardized test scores.
Students withy qualifying test scores can schedule an interview. Students without
qualifying test scores receive a rejection email.
C. A catering booking application requires customers to enter information about expected
party size, event date, and event time. When customers submit the information, the
catering company sends a confirmation email.
D. An application requires customers to specify the type of request from a drop-down list.
The request routes to the appropriate department work queue. A user with access to the
work queue processes the case through fulfillment.
Answer: BD
1.A business architect has developed a new process for the Onboarding case type. You want to test the process and the
fields to verify the UI elements collect expected results. When applied in combination, which two configurations allow you to
record a set of interactions and save the test results to verify the process functionality? (Choose Two)
-Add explicit assertions on the UI elements.
-Add validations on the UI elements.
-Create a unit test for the case type.
-Create a scenario test for the case type.
2.Test Characteristic
Test Type
Least number of tests in the test suite - Scenario Testing
Most number of tests in the test suite - Unit Testing
Least expensive to run - Unit testing
Most expensive to run - Scenario testing
Easiest to maintain - Unit testing
3. Based on security factors, which two options are considered strong passwords? (Choose Two)
-d8073&gxn*,.ki;vnhdf($h8un
-1Lik3Chocolate&sawDusticecre@m
-bluedoor
-Pe6@5yst3m$
4.Which 3 options can you configure for a mobile app channel?
-Define the role applied to users when they run the mobile app.
-Define UI behavior for a view when displayed on a mobile device.
-Establish security behavior for a mobile app, such as the use of biometric identifiers.
-Change the host for a mobile app to a production system, rather than a development system.
-Identify how different mobile devices render UI controls.
5.What is the relationship between pyWorkPage and case data?
-pyWorkPage stores all the case data generated while creating and processing a case.
-pyWorkPage contains only the data entered by users while creating and processing a case.
-pyWorkPage contains all the data pages accessed while creating and processing a case.
-pyWorkPage contains only the data generated by the system while creating and processing a case.
6.A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show
the total number of purchase requests for each of the regional cost centers.How do you configure the report definition?
-Create a filter for each cost cento and count the case IDs.
-Summarize the case ID column by count.
-Summarize the regional cost centers by count.
-Define a function for the cost center column to total the case IDs.
7.A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy
requires that life insurance underwriting be assigned to offices based on the policy owner's residence. Which routing
approach supports this requirement?
-Route the assignment to the correct work queue by using an authority matrix.
-Route the assignment to a specific underwriter based on business logic.
-.Route the assignment to the correct work queue based on business logic.
-Route the assignment to the correct work queue by using a reporting structure.
8.A developer is attempting to reference a validate rule called ValidateCustomer from a flow action applied to a case type
class called ACME-IT-Work-Ticket. The case type class directly inherits from the Workclass. The case type class does not
contain a ValidateCustomer validate rule.
Place the classes in the order in which Pega searches for the ValidateCustomer validate rule.
Class-order:
ACME-IT-Work
ACME-IT
ACME
Work@Baseclass
9.To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000
in liability.. How do you enforce these restrictions when requesting an instant loan?
-Use a single Validate rule with two conditions: one for income and one for liability.
-Use a Validate rule to call two Edit validate rules: one for income and one for liability.
-Use two Edit Validate rules: one for income and one for liability.
-Use UI controls to validate the entries in the income and liability fields.
10..In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a Purchase
Request case to 1.
-SET
.QUANTITY
EQUALS TO
1
11..Which two conditions do you test with a unit test? (Choose Two)
-An application is successfully migrated to a test system.
-A data page populates without any errors.
-An application displays user views for 20 users within three seconds.
- A property value is set correctly by a data transform.
12. Which two configuration steps must be performed together to record a unit test for automated testing?
-Add a test case to the Automated Testing landing page.
-Select a ruleset configured to store automated test cases.
-Add an assertion to define an expected result
-Select a ruleset that is configured to store the results of the test.
13. To reduce scrolling on a view, you want to organize existing content so that details display when an option is selected
(Choose two)
-Configure a data relationship to select the option using drop-down list record selection.
-Configure a layout group to separate each option into individual panels, and set menu format.
-Configure a repeating dynamic layout with an embedded section for each option and set the layout format to
grouped
14.. A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the
reservation updates. How do you satisfy this requirement?
-Define a declare expression for the total cost field
-Configure a Validate rule for the room selection step.
-Apply a Disable when condition to the total cost field.
-Define a declare expression for the total cost field.
15. An insurance claim case type is defined as follows. If the Review claim step is configured to set the status to PendingInvestigation, when is the status of the case set to Pending-Investigation?
-When the review claim step starts
-When the Process claim stage starts
-When the Review claim step completes
-When Investigate claim step completes
16. Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that
describe business requirements are priorised as Must have. You also create work items to address: How do you populate the
backlog directly from the spreadsheet?
-Import stories
-Create stories
-Create feedback
-Create bugs
17. A car insurance quote requires a view for potential customers to enter information to process the request. What are the
two primary decisions to make before you add fields to the view?
-Are processing actions applied to the field?
-Is field entry reqd?
-How do users enter values into the field?
-Does the field require a data source?
18. You are designing a form for an online bookstore to show the new arrivals.Which layout do you use to display the book
cover pics?
-Dynamic layout
-Repeating dynamic layout
-Column layout
-Screen Layout
19.A Manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and work status
you must sort the cases so that the recent create date appears at the top of the list and descends in order. How would you
design the report definition to support this requirement?
A. Add a filter condition where Create Date is greater than the current date.
B. Make the Create Date the first column in the report.
C. Select Highest to Lowest sort type for Create Date.
D. Select the highest to lowest sort type for create Date
20.You need to test whether a user interface is suitable for users with visual uch as Deuteranopia
-Use the Accessibility Inspector.
-Unit test section rules.
-Use a screen reader.
-Enable the Live UI tool.
21.A customer views a product that is available in multiple color options The product color options are displayed without
prompting or clicking, and the customer can select only one of the color options. Which UI control satisfies the requirements?
-Text input
-Radio button
-Checkbox
-Dropdown
22.All managers must be able to view the employee vacation requests report in their manager portal dashboard. Which
configuration fulfill the requirement?
-Add a report widget to the portal dashboard. And then click publish.
-Add the report to a public category, and then add the out-of-the-box Reports landing page to the portal.
-Add a report widget to the portal dashboard. And then click publish to default.
-Create a new landing page on the portal with the new report saved in a public category.
23. Which two components on the case designer can a user design to the MLP release for projet sizing?
-MOBILE USER PORTAL
-SOR
-An approval decision
24. Which two rules do you localize by using localization wizard?
-PARAGRAPH
-CORRESPONDENCE FRAGMENTS
-Decision Table
-Data Page
25. Which two statements are true about MLP sizing in estimator tool?
-MLP sizing leads to precision in the sprint cycle and resource planning.
-Creation of case steps is factored into MLP sizing.
-Initial estimations are high-level and can be refined during sizing.
26. Which two statements are true about insights?
-Insights transform data querries into sharable visualization.
-You can use only preconfigured fields in an insight.
-You can edit application data directly in an insight.
-Visibility is always shared for insight charts.
27. During playback, a stakeholder prefers to group a set of existing actions into a multistep form. Which work item do you
create in agile workbench to address this change request?
-user story
-bug
-feedback
-status
28.For which case do you create a new rule in the Pega platform application?
-A developer creates a parallel process to audit changes that a service agent makes.
-A developer makes changes to an email message configured in the case life cycle.
-A designer reuses a UI section every time the same behavior is needed in the application.
-A business user issues a change request for the application to set the default value of a field.
29. In which two conditions is it appropriate to use decision table?
-A hair care company suggests a line of products to customers based on their hair type,scalp
-A gym recommends a membership type based on the number and type of fitness clauses
-Order total is calculated based on the quantity and price of the items in the customer's shopping cart.
-If customers decide to add insurance, checked bags, or early boarding to their airline tickets, extra fees are added
to their order total.
30. You are developing a cast type to process for visa applications. As part of the…..
How do you configure a case type to achieve the required behavior?
-Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the
parent case until the Interview case reaches a status of resolved.
-Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the
parent case until the Interview case reaches a status of resolved and after 48 hours have elapsed.
-Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the
parent case until 48 hours have elapsed.
-Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
31. A survey is sent to a customer via email.
How do you configure a solution to ensure the email includes the case ID for the survey?
-Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
-Call a data transform to copy the case ID from pyWorkPage to the email.
-Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
-Create a required field for the case ID that must be entered by a user during the case process prior to sending the
survey.
32. Which data requirements ensure valid data?
-The data is the correct type.
-The data fits the business logic.
-The data must be restricted to possible values.
-The data is organized in a data type.
-The data is locally sourced.
33. You need to localize correspondence into a language that is unavailable in the Pega language pack.Which option satisfies
the requirement?
-Run the Localization wizard and add translations to Translation.html.
-Leverage translation services SOAP calls and enable records for translation.
-Create the Translation rule manually and include the rule in the application ruleset.
-Configure a field value record that contains the correspondence text.
34. Which two tasks can you perform with clipboard tool?
-Review the current values of user data, such as the Operator ID and Access Groups
-Test decisions on a case by setting property values for a form that has not been submitted
-Update the vehicle model on a Vehicle information data page
-Update linked properties that reference the Customer data object
35. A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work
Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in
order.
How do you design the report definition to support this requirement?
-Select highest to lowest sort type for Create Date.
-Select Count in the Summarize column for Create Date.
-Make that Create Date the first column in the report.
-Add a filter condition where Create Date is greater than the current date.
36. A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary.
Which configuration displays a check box to allow users to select travel insurance only if the itinerary includes a flight?
-A visible when condition applied to the check box
-A required condition (when rule) that is applied to the Select flight insurance check box.
-A disable condition (when rule) that is applied to the Select flight insurance check box.
-A disable condition (when rule) that is applied to the section with the flight insurance information.
37.An on-demand transportation application has a Conversation preference data type. When customers use the application to
request a ride, they can specify their conversation preference: whether they would like to talk to their driver or if they would
prefer silence. Company stakeholders are interested in analyzing the conversation preference data. How is the Conversation
preference data type sourced
-Local system of record
-No system of record
-External system of record
38. An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A
new analyst who joins the company requires all the Author role access but only some of the reporting capabilities available to
the Manager role.
How do you satisfy this security requirement?
-Create new Analyst role with required access
-Add the analyst to both the author role and the case manager channel interface.
-Add the analyst to the Manager role.
-Update the Author role to include the required analyst reports.
39. A customer refund case type requires an auditor to receive an email if the refund is greater than twice the price of the
item. Which participant role do you select to configure this requirement.
-Configure the email to go to a work queue.
-Configure the email to go to a customer.
-Configure the email to go to an interested person.
-Configure the email to go to an owner.
40. Which issue do you address by simulating a data source?
-An embedded data field needs simulated data for testing a customer creation view.
-The product database moves to a new data source accessible by a web service that is not yet configured.
-You need to test a save plan for a savable data page that updates the cost of coverage options for insurance
policies.
-In production, the customer database needs to be taken off-line overnight for scheduled maintenance.
41. How do you indicate the progress of a case towards resolution?
-Update the case status on the appropriate steps.
-Design intent-driven user interfaces.
-Configure a case notes field to capture progress information.
-Apply service levels to the assignment steps.
42.An online car parts business wants customers to find parts easily. You are asked to implement the following requirement:
Customers must select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage
in the application to implement the requirement?
-Configure a local data storage of the make, model, and year of the vehicle.
-Configure a static list of the make,model, and year vehicles.
Configure a data page to store the make, model, and year data.
-Configure a connection to a system of record using the External Database Mapping Wizard.
43. An airline has the following requirement:
A passenger requiring a service animal must document the type of animal, the size of animal, and any relevant medical
information the crew may need during the flight. The application prompts the passenger for this information when the
passenger declares that they will travel with a service animal. How do you configure the case life cycle to meet this
requirement?
-Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed.
-Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition.
-Create a child case for service animal accommodation to automatically resolve unless the passenger requires the
accommodation.
-Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to
run the process.
44. A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic
information including party size and indicate whether they want the restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule an
appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior? (Choose Two.)
-Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a selection
with the menu preferences and scheduling feature that has a Visible when condition.
-Create a check box for customers to indicate whether they want the restaurant to cater the event. Add a decision
shape that evaluates whether the customer checks the box.
-Create a process for customers to indicate menu preferences and schedule the menu tasting appointment. Add the
process as a case-wide optional action.
-Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel process
for providing the customer with the rental rate quote.
45.When a user selects a item in a list,the application displays data about that item. Data is copied to a page property using
the copy data from a. After the data has been copied when is the data copied to the property again?
-When the item is changed
-The next time the property is accessed
-Never
-The next time the case is opened
46. Which two statements about data records are true?
-Data records define permissible values for data fields.
- Data records displayed in drop down list by default.
-Data records are displayed in a searchable text field by default.
-Data records require external storage
47. In a credit card payment case type,you want to set the payment amount to the minimum….
How do you set the payment value?
-Configure the pySETfielddefaults data transform to set default value.
-Configure a field validation on the payment amount.
-Configure the payment amount field to reference the minimum amount due.
-Configure the payment amount as a calculated field.
48.Which two configurations when used together,allow you to track updates to field values in your application
-Select the field that you want to track
-Enable field auditing on case type
-Enable field-level auditing on the view that contains the field that you want to track.
-Enable field auditing on the Case type landing page.
49.Which use case describes the function of the Estimator tool?
-A stakeholder needs to know the how much time and effort need to build MLP2.
-A product owner needs to know how many user stories to create in Agile Workbench for MLP 1.
-A tester needs to know how many versions of an application they test for MLP 2.
-A business architect needs to know when to prioritize a specific customer Microjourney™ for development.
50.abc bank corp operates two subsidiaries,GloboBank and LocalBank with different brandings.ABC Bank Corp wants to
create a mobile app experience for both users and customer service representative(CSRs) for its Transaction Dispute
alliance. Of the following requirements,Which two affect the number of mobile app channels you need to configure?(choose
two)
-Customers can create only dispute cases, while CSRs can also create fraud report cases.
-Mobile apps must support both phones and tablets.
-Mobile app color palette is customized for each subsidiary.
-The app customizes currency units and date/time format according to the user's locale.
51.Users must provide values to certain fields before submitting a job application form.
Which configuration add asterisks to indicate the mandatory fields on the form?
-Use a Validate rule to verify the mandatory fields have a value.
-Configure the mandatory fields as Always Required on the form at runtime.
-Configure a Disable when condition on the mandatory fields at runtime.
-Use an Edit Validate rule to verify if each of the mandatory properties has a value
52.In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a
drop-down list. The list of available laptop models is maintained in an external system and may change over time. Which of
the following do you use as the data source for this drop-down list?
-A data page
-A local list
-A data table
-A data transform
53.A reservation process allows customers to reserve a flight , hotel room and rental car as a part of travel. Which
configuration displays the select number of checked bags section only if user selects a checkbox?
-A visibility condition (when rule) that is applied to the select number of checked bags section.
-A required condition (when rule) that is applied to the Select flight insurance check box.
-A disable condition (when rule) that is applied to the Select flight insurance check box.
-A disable condition (when rule) that is applied to the section with the flight insurance information.
54.A travel authorization requires approvals from the requestor’s manager, division VP, and possibly an accountant based on
the total amount. Which configuration satisfies this requirement?
-Cascading approval using an authority matrix
-Cascading approval using when rules to identify the assigned user
-Cascading approval using the reporting manager
-Cascading approval using the workgroup manager
55.Which two control types allow you to display three balance transfer offers on a form with single control, to prevent the
customers from selecting multiple choices.
-Drop-down list
-Radio buttons
-CHECK BOX
-BUTTON
56.Which two items must be provided by the user to add an external data source to a data object?
-A data transform to map the application data model to the connector.
-The uniform resource identifier that identifies the web service.
-The authenticating information, if required by the corresponding service
-A simulated data source to test the implementation
57.You are designing a medical claim case type and haw the following requirement: Method claims must be resolved within 5
days. To meet this requirement you need to set the___________ in the service level to 5 days
-deadline
-GOAL
-URGENCY
-Passed Deadline
58.A case type for voiceover requests includes two tasks: Edit script and record script
Which approach fullfills this requirements.
-Create two new work queues, one for editors and one for actors.
-Create two new work groups in Dev Studio that reference one work queue.
-Create one work group for both personas and route to the work group.
59.An organization requests the following behavior for a case type that allows customers to place orders for fulfillment. The
application identifies customer information, such as user ID and locale, upon login. Cases list the last 10 orders placed by the
customer, including the order status. Customers can select one of the previous 10 orders as the basis of the current order.
Select each piece of information on the left and drag it to the appropriate Clipboard Location.
Current order- user pages
Customer info - system pages
Previous order - data pages
60.A meal delivery service recommends a meal plan based on the number of people in the household and diet restrictions.
Which two configurations must be used together to determine the corresponding meal plan?
-Configure a decision tree.
-Configure a decision table.
-Configure an assignment to gather customer information
-Configure a decision shape to add a conditional path.
61.Which requirement demonstrates the need to configure correspondence?
-Email the case worker when the insurance claim is routed to their worklist.
-Case worker receives a mobile push notification to approve an insurance claim.
-Phone a customer for additional information about the case.
-Assign a new insurance claim to a case worker to process.
62.A company often receives multiple IT tickets for the same issue, such as “the office wi-fi is down”. You configure the
search duplicate cases
What is the basic condition for search duplicate cases step?
-Office location is same
-Name of the Submitter is same
-Department is same
-Issue type is same
63.Which two statements about data objects are true? (Choose Two)
-A data object created in App Studio creates a data type in Dev Studio.
-Data objects can reuse assets from an existing data object through inheritance.
-Data objects are sourced from an external system of record.
-A draft data object references a data type
64.An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a
letter, and 1 represents a number. Which two distinct configurations ensure that a user provides a valid postal code? (Choose
Two)
-Configure the postal code field as a text property with a required input field
-Configure an edit validate rule to test that the entered postal code conforms to the required pattern.
-Configure a drop-down control to select the postal code based on the specified city and province.
-Configure a validate rule to test that the entered postal code conforms to the required pattern.
65.A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the
application is automatically approved. If the salary is below the threshold, the applicant must identify a cosigner. Select the
two configuration options that follow best practices to meet the requirement. (Choose Two)
-Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to
a step to enter cosigner information or complete the process
-Design a user view with an annual salary field and a data relationship for cosigner information. Use a visibility
condition to display the cosigner information when the salary is below the threshold.
-Design a user view with an annual salary field. Create an optional action to collect information about the cosigner
and assign the action to the appropriate stage.
-Create an assignment step for a loan officer to review the applicant"™s annual salary and determine if a cosigner is
necessary.
66.When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment
Information process. Requests from customer with platinum credit card automatically skip the process. What task do you
perform to implement this requirement?
-Add a custom condition to start the process by testing the card type.
-Add a validation condition to the card type for continued processing.
-Add a card type true/false field to a user view.
-Add an Approve/Reject step to test the card type.
67.A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms
in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches,
based on the customer inputs, a decision table presents the customer with a recommendation. Which two configurations do
you use together to build the decision table? (Choose Two)
-Create two columns, one for the number of bedrooms and one for whether the customer is moving heavy furniture.
-Create a column for the recommended moving vehicle.
-Create rows for the recommended moving vehicle.
-Create two rows, one for the number of bedrooms and one for whether the customer is moving heavy furniture.
68.An Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the
request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify
duplicate maintenance requests from the same address. Which two configurations, when used together on the Search
duplicate cases step, achieve this goal? (Choose Two)
-Configure the request type as a weighted condition.
-Configure the apartment address as a basic condition.
-Configure the apartment address as a weighted condition.
-Configure the tenant name as a basic condition.
69.How do you guide users through an application form without requiring user training?
-Add the corresponding step to an appropriate stage.
-Send a notification to the assigned user.
-Add an optional action to the case to explain the task.
-Add an instruction to the assignment.
70.Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you
implement this requirement?
-Add an Approve/Reject step and enable email and mobile approval.
-Add an Approve/Reject step and enable email notifications on the case type.
-Add an Approve/Reject step and a Send Email step.
-Add an Approve/Reject step with mobile approval enabled and a Send Email step.
71.An internet provider has a quiz that gives customers a recommended internet speed based on their typical internet use.
The questions differ based on the selections that the customer makes, for example, whether they are seeking a
recommendation for a residence or a business. Once the customer completes the quiz, how do you determine the
recommended internet speed?
-Configure a decision tree
-Configure a decision table
-Configure a process with multiple decision shapes
-Configure a view with the quiz questions
72. Which studio do you use to configure a service level agreement (SLA) with a passed deadline?
-Dev Studio
73.Which two statements are true about styling controls in App Studio? (Choose Two)
-Developers can configure a text input control to change the background when users click on the control.
-Developers can configure a Date Time control to display as a text field, drop-down list, or calendar control.
-Developers must create a new style format to apply styling to an out-of-the-box button control.
-Developers can configure a link control to change the border color when users hover over the control.
74.An order form provides four options from which customers select one option. According to best practice, which of the
following two UI control types can be used to minimize clutter on the order form? (Choose Two)
Dropdown
Radio
CHECKBOX
BUTTON
75.A retail store wants an application to process a new customer loyalty account. The customer enters their contact
information, including name, email, phone number, and address information is displayed in a data relationship.What type of
data relationship do you create?
-A Data reference field
-A Case reference field
-A Query field
-An Embedded data field
76.How do you enable field-level auditing for properties?
-Enable field-level auditing for the case type.
-On property window
77.Which two use cases are supported by configuring a mobile channel in App Studio? (Choose Two)
-Enabled Left swipe
-Lock the application after 20 minutes of inactivity.
-Grant access to the application for a specific user
-Set the width of an application icon to 180x180 pixels.
78.Which statement most accurately describes the use of Pega Mobile Preview?
-Pega Mobile Preview models a typical user interaction to scenario test a mobile app.
-Pega Mobile Preview simulates user loads to test mobile app performance.
-Pega Mobile Preview allows you to run a Pega application on a mobile device.
-Pega Mobile Preview allows you to configure the application user interface.
79.During a playback session, a stakeholder notices that a drop-down list is missing one of the required options. Which work
item do you create in Agile Workbench to address this issue?
-Bug
-Feedback
-User Story
-Status
80.Match each use case to the appropriate configuration.
Use Case
Configuration
Item Quantity and pricing must be captured at the
time an order is placed and do not update when the
case is accessed later.
Configure a property to copy data
from a data page.
Customers must see all the available mortgage
options, but only the selected options are recoded as
a part of the case.
Configure a UI control to source data
from a data page.
Flight status and information remain current each
time a customer accesses their reservation.
Configure a property to refer data
from a data page.
81.In the answer type identify the type of data measured in each report.
Report
Business
Data
The number of customer support
request cases created per week.
Process Data
Average duration and timeliness per
assignment.
Business Data
Top 10 merchants with
percentage of fraud cases.
Business Data
highest
Total customer enquiry cases per state
per product line.
Process Data
Process Data
82. A help desk ticket case type is defined as below:
If the Process ticket step is configured to set the status to Pending-Triage,
When is the case status of the case set Pending-Triage?
-When the process ticket step starts
-When the Enter Ticket Details step completes
-When the Triage stage starts
-When the process ticket step completes
83.Drag and drop the Scenario in the best fit attack method.
Scenario
Attack Method
A hacker makes attempts to crack a
user password by entering all possible
combinations.
Brute-Force Attack
A hacker compares each hash against
a list of hashed passwords to find a
match that cracks a user password.
Rainbow Table Attack
A hacker uses a word list of common
terms to crack a user password.
Dictionary Attack
84.Application versioning question.
Version
Scenario
Patch Version
You need to update a decision table to correct one of the
expected results.
Minor Version
You need to add new options and processing behavior to
a cancellation process.
Major Version
You need to add a case type to provide a new
Microjourney to users.
85.In the Answer Area, select the appropriate configuration type for each use case.
Use Case
Configuration
Customers are asked a series of
questions
about
their
design
preferences and are presented with a
set of recommended products.
Decision Table
Research grants are screened by the
Grant department, reviewed by
functional experts, and approved by
the Finance team.
Neither decision Table nor Decision tree
Requests to rent company office
equipment require approval from the
Facilities manager or IT manager.
Neither decision table nor Decision tree
86.In the Answer Area, select the appropriate configuration type for each use case.
Process Step Description
Process Step
A user enters information for an IT
request.
Collect Information
The system evaluates the request
type to determine the next step.
Decision
A manager determines whether an
expense report proceeds or is
rejected.
Approval
The system notifies the user of the
case status by email.
Automation
87.While running a process, you notice that a read only field on a form contains a value.Which tool allows you to determine if
a declare expression was used to calculate the value?
-Declarative network
-The Tracer
-Clipboard tool
-Live UI
88.Select each security implementation on the left and drag it to the corresponding security policies.
Implementation
Security Policies
Stop or slow a brute-force attack by enforcing
a waiting period after three failed attempts.
Lockout Policies
A user is required to verify their identity with a
one-time password sent by SMS text
message.
Multi-factor authentication Policies
Stop or slow a brute-force attack by enforcing
a
challenge-response
test
upon
authentication failure.
CAPTCHA Policies
89.You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod
endpoint URLs, and a name for the data source. What other information do you need to configure the external data source?
-The name of the database where the source data is stored
-The data views using the external data source
-A plan for mapping the data and REST response fields
-A backup endpoint URL if the configured URL refuses to connect.
90. Identify the two requirements that are satisfied by using a data transform?
-Display the same data on multiple user views.
-Copy an existing order to a new case.
-Convert integer data to text data.
-Validate the format of a property value
91.You are developing a case type that processes scholarship applications. Scholarship applications advance based on the
standardized test scores of the applicants. A decision shape directs the process flow. You want to test whether the process
flows correctly, but you have not fully configured the user interface so that applicants can enter their standardized test
scores.How do you test that the process flows correctly based on the decision?
-Use the Run Rule window to create a unit test to evaluate the flow rule.
-Use a declare expression to set a value for the standardized test score field.
-Use Live UI to see how the case processes and if an error occurs.
-Use the Clipboard tool to set a value for the standardized test score field.
92.Which source do you select for a data page that contains the details of a single record for a data type?
-Lookup
-Connector
-Report definition
-Data transform
93.You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to
display each manager in a row. Beneath each manager row, you must list the manager's employees and their hire dates. How
do you support this request?
-Group the manager column
-Summarize the manager column
-Sort the manager column
-Filter the manager column
94.A Data Page holds Product Information. The data page reloads if older than field is set to 15. The data page created
06:12.06:20 the user requests product 06:42 the user requests product information.When is data reloaded? 06:42
95.In which three situations can you use a data transform? (Choose Three) In a Human Resources (HR) application
-To copy the first and last nameproperties into a single property value
-To create the dependent property aftercase creation
-To set default values for a case
-To display the destination value as the location value
96.An order fulfillment case type allows a customer to update user profile information during the order placement stage. The
user profile consists of the following three pages: Account ID and password. Customer contact information. A list of open
orders with status of each order How do you configure the case type to allow customers to update any of the user profile
pages at any time during case processing?
-Add a set of optional actions to the case workflow.
-Add an alternate stage to the case life
-Add an optional process to the case cycle workflow.
-Add a button for each profile page to each assignment.
97.In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss. Depending
on circumstances, some claims are investigated for potential fraud in parallel to the actual claim process.Which two entities
would you model as case type? (Choose two.)
-Fraud investigation
- Claim
-Customer
-Items of loss
98.You have been asked to create a pie chart that shows the number of cases each manager has created. A list report
contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?
-Summarize the case ID column.
-Group the Employee Name and Office columns.
-Group the Employee Name column.
-Summarize the Employee Name and Manager Name columns
99.An organization has two lines of business selling books for children and reselling college textbooks. The division selling
books for children can use the same basic user interface (UI) as the division reselling textbooks with the exception of the
payment methods. How do you apply the Situational Layer Cake TM in this scenario?
-Place the Ul rules and generic payment method rules in the base layer, and create a new layer for the divisionspecific payment rules.
-Place the Ul rules in the base layer, and create a new layer for the payment rules for both lines of business.
-Place the Ul rules in the base layer, and create a parallel base layer for the payments rules. Place the Ul rules in the
base layer, and create a new layer for the payment rule for each division
100.A transaction dispute case type allows customers to dispute a bank card transaction for one of the three reasons:
●
●
●
Stolen card
Duplicate charge
Fulfillement error
Most disputes for the stolen cards occur at two vendors, MegaMart and MaxValu. The fraud analyst requests a report that
displays stolen card disputes meeting the foll thresholds:
●
●
USD 25 or more at MaxValu
USD 50 or more at MegaMart
Given the following filter conditions,which logic statement returns the correct subset of transaction disputes?
F1 Vendor = ‘MaxValu’
F2 Vendor = ‘MegaMart’
F3 Amount >= 25
F4 Amount >= 50
F5 Dispute type = ‘Stolen card’
A.
B.
C.
D.
((F1 AND F3) OR (F2 AND F4)) AND F5
F1 AND F2 AND F3 AND F4 AND F5
(F1 AND F3) OR (F2 AND F4) AND F5
(F1 AND F3) OR (F2 AND F4) OR F5
NO.1 Which of these options are typically configured on a dynamic layout? (Choose Two)
A. Alignment of field values
B. Number of columns in each row
C. Align columns and rows to present data in a spreadsheet
D. Label Positioning
Answer: BD
NO.2A government application provides field placeholder values to help users enter the correct data.
The Design Lead has asked you to increase the font size on ail field placeholder value components to
help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values in the application?
A. Update the existing Default theme text entry(ans)
B. Run a case type that uses the component and change the font on the view
C. Add a new theme text entry to the application theme(ans)
D. Upload a new application theme(ans)
Answer: C
NO.3 Hospital staff members enter appointment details including relevant patient information, diagnoses, lab
orders, and prescribed medication. This information is aggregated in the Patient visit summary view. The
patient receives a copy of this view through email.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
A. Add a Create PDF automation that references the Patient visit summary view.
B.Add a Send Email step and enable the option to include attachments.
C.Add a Send Email step and compose the message to reference the relevant properties.
D.Enable email notifications on the case type.Answer: AB
NO.4 Choose two scenarios that you configure using procedural processing. (Choose Two.)
A. A flight booking page where customers can adjust the location and date of the departure and
return flights. The ticket prices recalculate after the customer chooses the "recalculate price" option.
B.A purchase order request page with a summary of items. The order total price updates after the
customer changes a quantity.
C.
A prescription order page with a list of available prescriptions sent from the customer's
health careprovider. When the user opts to fill one or more prescriptions, the cost summary
updates.
D.
A restaurant reservation page in which the user chooses a reservation time and the
systemreturns the number of available tables. Answer: AC
NO.5 An order fulfillment case type allows a customer to update user profile information during the order
placement stage.
The user profile consists of the following three pages: - Account
ID and password
- Customer contact information
- A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time
during case processing?
A. Add a set of optional actions to the case workflow.
B. Add an alternate stage to the case life cycle.
C. Add an optional process to the case workflow.
D. Add a button for each profile page to each
assignment. ANSWER: C
NO.6 In a Human Resources (HR) application, a business architect has developed a new
process for the Onboarding case type. You want to test the process and the fields to verify
the UI elements collect expected results.
When applied in combination, which two configurations allow you to record a set of
interactions and save the test results to verify the process functionality? (Choose Two)
A. Add explicit assertions on the UI elements
B.Create a unit test for the Onboarding case type
Create a scenario test for the Onboarding case type
C.
D. Add validations on the UI elements
Answer: AC
NO.7 Drag and Drop Question
Select each description on the left and drag it to the correct field type on the right.
Answer:
NO.8 While testing a form, you need to verify the contents of a data page in memory. Which tool do
you use to view the current contents of the data page?
A. Live UI
B. Case Designer
C. The Data Explorer
D. The Clipboard tool
Answer: D
NO.9 Select the three benefits of using Direct Capture of Objectives (DCO). (Choose Three) A.
Enter and store business requirements in the application.
B. Facilitate collaboration between business and IT around working models.
C. Empower project participants to review development progress.
D. Automate custom business processes.
E. Generate the latest code from business-friendly metaphors.
Answer: ABD (c)
NO.11 A requirement states: Loan applicants must enter their annual salary. If the salary is above the
qualifying threshold, the application is automatically approved. If the salary is below threshold, the applicant
must identify a cosigner.
Select two configuration options that follow best practices to meet the requirement. (Choose two.)
A. Design a user view with an annual salary field. Create an optional action to collect information
about the cosigner and assign the action to the appropriate stage.
B.
Create an assignment step for a loan officer to review the applicant's annual salary and
determineif a cosigner is necessary.
C.
Design a user view with an annual salary field and a section for cosigner information. Use a
VisibleWhen condition to display the cosigner section when the salary is below the threshold.
D.
Use a collect information step with an annual salary field. Use a decision shape to
determinewhether to advance to a step to enter cosigner information or complete the process.
Answer: CD
NO.12 In a purchase request case type, you have the following requirement: Purchase requests
should automatically go to a manager of an employee.
To meet this requirement, you design a case with a
.
A. process that routes to the manager
B. stage to route requests to the manager
C. step that routes to the manager
D. change stage step to allow the employee to route to the managerAnswer: C
NO.13 You create an application for employees to submit timesheets. Employees enter work, vacation,
and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered. After the employee submits the
timesheet, the application displays remaining vacation and sick time for the employee.
You configure the user view that displays remaining vacation and sick time. The balance calculates by
subtracting the vacation time and sick time for the week from the current vacation and sick time balances.
Which configuration option is used to summarize the remaining vacation and sick time?
A.
Use a When rule. When the application references the remaining vacation and sick time,
eachvalue calculates.
B.
Use declarative processing. Whenever the vacation time or sick time entries
change, the remainingvacation and sick time calculate.
C.
Use pyDefault and pySetFieldDefaults. When the process invokes the data transforms,
theremaining vacation and sick time calculate.
D.
Use procedural processing with a data transform. Remaining vacation and sick time calculate
afterthe user submits a timesheet. Answer: B
NO.14 A customer refund case type requires that an auditor receives an email notification if the refund is
greater than twice the price of the item.
Which participant role do you select to configure this requirement?
A. Customer
B. Interested individual
C. Owner
D. Work queueAnswer: B
NO.17 With Pega's Situational Layer CakeTM approach, how do you configure a regional variation for
Human Resources (HR) time off cases?
A. Create a rule for the variation and add the rule to the common layer of the application.
B. Create a rule for the variation and add it to a secondary common application layer.
C. Create a rule for the variation and add the rule to the layer for the region.
D. Create a rule for the variation and replace the existing HR time off rule in the application
commonlayer.
Answer: B
NO.18 An international online car parts business wants customers to find parts for any vehicle easily. You
are asked to implement the following requirement: Customers muse select a make, model, and year to initiate
a vehicle-specific search.
How do you configure the data storage in the application to implement the requirement?
A. Configure a data page to store the make, model, and year vehicle data.
B.Configure a connection to an external system of record that contains the make, model, and
yearvehicle data.
C.Configure a static list of the make, model, and year vehicle data.
D.Configure a local data storage of the make, model, and year vehicle data. Answer: B
NO.19 Using the following Refund case life cycle, how do you design this case to skip the Item Return stage
if the item will not be returned?
A. Add an Item Retention alternate stage and define a process for retention of item.
B. Replace the Wait step in the Item Return stage with a Change Stage step.
C. Add a decision in the Item Return process to change the stage when a return is not necessary.
D. Add a condition to skip the Item Return stage when a return is not necessary.Answer: D
NO.20 An online sales application supports both laptop and mobile devices. You are configuring
the application skin and you notice the responsive layout in the mobile device is not displaying views
as stakeholders require.
Which two options allow you to resolve this situation without negatively impacting the laptop users?
(Choose two. )
A. Use the same application skin in all portals.
B.Update the process to give mobile users a separate portal.
Do not use a skin for the mobile application version.
C.
D. Adjust the responsive behavior in the skin for optimal viewing in the mobile portal.
Answer: AD
NO.21 An application contains two case types, AutoClaim and PropertyClaim. The
inheritance path for the application contains three copies of the pyDefault data transform that
set property values for two properties, Work Item Urgency and Prefix.
If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work
Item Urgency and Prefix when a user creates a PropertyClaim case?
A. Work Item Urgency = 10, Prefix = [no value]
B. Work Item Urgency = 0, Prefix = "C-"
C. Work Item Urgency = 10, Prefix = "C-"
D. Work Item Urgency = 20, Prefix = "A-"
Answer: C
NO.22 Consider the following requirement:
The patient must be able to modify physician details at any time without impacting primary case processing.
Which configuration satisfies this requirement?
A. Add a primary stage with at least one process to the case life cycle.
B. Add an assignment to the case life cycle.
C. Add a case-wide optional action to the case life cycle.
D. Add an alternate stage with at least one process to the case life cycle. Answer: C
NO.23 In an application selling office supplies, the Payment form displays order items and collects
payment information. In the Payment section rule, the order items are grouped in a dynamic layout.
You find out later that the OrderSummary form also needs to display the order items. How do you
implement the UI so that the order items display is shared between Payment and OrderSummary
forms?
A.
Build the OrderSummary section with a layout inside to group the order items, similar to
thePayment section.
B.
Convert the Payment section layout that contains order items to a section, and embed this
sectionin the OrderSummary section.
C.
Reuse the Payment section in the OrderSummary form and circumstance the
section rule to hidepayment information.
D.
Embed the Payment section in the OrderSummary section.Answer: B
NO.24 A requirement states: A customer can update an address at any point during case processing
by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal servicerequirements.
3. The customer then approves the corrected address.How do you
configure this requirement?
A. Add an alternate stage to the case life cycle to change the address.
B. Add a case-wide optional process to the case workflow to perform the address change.
C. Add a case-wide optional action to the workflow for the address submission.
D. Add a button to each assignment to present the custoemer with a form to submit a new address.
Answer: B
NO.25 To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot
exceed GBP20000 in total liability.
How do you enforce these restrictions when requesting an instant loan?
A. Use a Validate rule to call two Edit validate rules: one for income and one for liability.
B. Use a single Validate rule with two conditions: one for income and one for liability.
C. Use UI controls to validate the entries in the income and liability
fields. D. Use two Edit Validate rules: one for income and one for
liability. Answer: B
NO.26 Apartment tenants submit maintenance requests that specify their name, address, request type, and
description of the request. The apartment management company often receives multiple requests from a
single address about the same issue. The company wants to identify duplicate maintenance requests that are
submitted less than 30 days apart.
Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal?
(Choose Three)
A. Configure a time period for the request date as a weighted condition.
B. Configure the apartment address as a weighted condition.
C. Configure the apartment address as a basic condition.
D. Configure the request type as a weighted condition.
E. Configure the tenant name as a basic condition.Answer: BDE
NO.27 You create an application to coordinate bus scheduling. Choose three elements that are essential
to this application. (Choose Three)
A. A set of fields to capture the schedule details
B. A route delay alternate stage
C. A scheduling case type
D. A work party to represent the driver
E. A user view to enter the schedule detailsAnswer: ACE
NO.28 Users can access an apartment hunting application from different devices with different screen sizes.
A screen displays the photos of available properties. By default, the photos are displayed in three columns.
When the screen width is less than 800 pixels, the photos should be displayed in two columns.
How do you implement the screen for this requirement?
A.Use a dynamic layout with a responsive breakpoint at 800 pixels to change from inline-grid
tripleto inline- grid double format.
B.Circumstance the section rule to display different number of columns at different screen sizes.
C.Use a column layout with a responsive breakpoint at 800 pixels to hide the left column.
D.Circumstance the layout to display different number of columns at different screen sizes.Answer: A
NO.29 You are configuring an accident claim case for an automobile insurance company with two child
cases as illustrated.
The requirement changes to allow the Accident Claim case to continue before the Body
Injury and Vehicle Damage cases resolve under certain circumstances.
How do you configure the Wait shape for this requirement?
A. Configure the Wait shape to continue the parent case when the child case reaches
auditor approval.
B.Configure the Wait shape so users can choose to continue the parent case process
regardless of child case status.
Configure the Wait shape so continue the parent case when the child cases reach
C.
the payment pending review status.
D. Configure the Wait shape so that only one child case must resolve before the parent case can
continue.
swer: C
NO.30 An online car parts business wants customers to find parts easily. You are asked to implement
the following requirement: Customers must select a make, model, and year to initiate a vehiclespecific
search.
How do you configure the data storage in the application to implement the requirement?
A. Configure a local data storage of the make, model, and year of the vehicle.
B.Configure a static list of the make, model, and year vehicles.
C.Configure a data page to store the make, model, and year data.
D.Configure a connection to a system of record using the External Database Mapping
Wizard.Answer: D
NO.31 A requirement for a hotel reservation case type states that as customers change their room
selection, the total cost of the reservation updates.
How do you satisfy this requirement?
A. Configure a Validate rule for the room selection step.
B. Apply a Disable when condition to the total cost field.
C. Add a When condition to the room selection step.
D. Define a declare expression for the total cost field.Answer:D
NO.32 Hotspot Question
Select the corresponding user interface (UI) action set component for each behavior in the Answer area.
Answer:
Get Next Work-Action,
Required-Condition,
Tab Key-Event
NO.33 You are implementing a data entry screen to include an asset ID field to track company equipment. All
asset IDs are eight characters in length. The first three characters are letters followed by a five-digit number.
Which validation approach restricts entries for the asset ID field to the required format? A. Validate
rule
B. Min/Max characters
C. Text data type
D. Edit Validate rule
Answer: D
NO.34 Employees submit time-off requests that must be approved by their manager. If the requested time off
is extended beyond three weeks, the manager, director, and a member of human resources (HR) must approve
the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
A. Create a decision table and evaluate all rows.
B.Use a cascading approval with an authority matrix.
C.Use a cascading approval with a reporting structure.
D.Configure custom approvals in the reporting structure.Answer: AB
NO.35 In an insurance claim application, you have the following requirement: All claims must be
resolved within 1 week. To meet this requirement you configure a service level. Where should the service
level be configured?
A. The process
B. The stage
C. The case type
D. The stepAnswer: C
NO.36 A form listing nearby restaurants has four columns:
- Restaurant name
- Restaurant location
- Thumbnail image of the seating area
- Make reservation (check box)
You want to ensure that users have the information they need to make a reservation regardless of screen size.
When viewed on a small screen, you do not need to display images.
What three configuration steps do you take to support this requirement? (Choose three.)
A. Set the importance of the Make reservation column to Primary.
B. Set the importance of the Restaurant name column to Primary.
C. Set the importance of the image column to Other.
D. Set the importance of the image column to Secondary.
E. Set the importance of the Restaurant location and Make reservation columns to Secondary.
F. Set the importance of the Restaurant name and Make reservation columns to
Primary.Answer: BCE Explanation:
A: Set the importance of the Make reservation column to Primary. This would put an emphasis on the checkbox
on smaller screens. Since the restaurant's name is most arguably more important, this answer is not the best
one.
B: Set the importance of the Restaurant name column to Primary. At the very least, you want to expose the
restaurant's name to users, even when using small screens. This is correct.
C: Set the importance of the image column to Other. Other means that Pega is allowed to omit this piece of
information on small devices. This answer is correct.
D: Set the importance of the image column to Secondary. Secondary would still result in displaying the image
on some tables and phones. The requirement was that images may be omitted, so this answer isn't the right
one.
E: Set the importance of the Restaurant location and Make reservation columns to Secondary. Correct. You
want both pieces of information to be available. On smaller screens, primary will be displayed as header, while
secondary columns are shown as list underneath.
F: Set the importance of the Restaurant name and Make reservation columns to Primary. Only one primary
column is allowed per table. This answer is incorrect.
NO.37 A development team plans to enhance functionality of an existing application by changing several
user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the
changes out to the entire user base.
What approach maximizes reuse and maintainability?
A.Place the updated rules into a new minor version of the ruleset and include the new rulesetversion
in a new application.
B.Place the updated rules into a new ruleset and include the new ruleset in a new application.
C.Place the updated rules into a new ruleset and include the new ruleset in a new version of
theapplication.
D.Place the updated rules into a new minor version of the ruleset and include the new rulesetversion
in a new version of the application. Answer: D
NO.38 In designing your application, you want to apply consistent visual styles to all parts of the application.
How do you meet this requirement?
A. Specify a skin in the application rule.
B. Apply styles to the screen layout.
C. Use the Live UI tool to select the skin rule.
D. Specify a skin in the harness rule.
Answer: A
NO.39 To qualify for an instant loan, an applicant must be older than 21 and have a monthly income of at least
USD2000.
How do you enforce these restrictions?
A. Use a single Validate rule with two conditions: one for age and one for income.
B. Configure the UI controls to only accept values greater than 21 for age and USD2000 for income.
C. Use two Validate rules: one for age and one for income.
D. Use two Edit Validate rules: one for age and one for income.Answer: A
NO.40 Customers check their membership status with a company loyalty program by entering their full name
and member ID number. Once the membership status is returned, the customer either abandons the case or
makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the
request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
A. Configure the stage to resolve the case.
B. Configure the case type to create temporary cases.
C. Add a decision step to the process.
D. Add a Persist case step to the case life cycle.
Answer: BD
NO.41 You are creating a case type to process job applications for a large corporation. Job applications
for security positions require a physical assessment in addition to the standard criminal background check.
The physical assessment can occur before or after the background check.
How do you configure a case type to achieve the required behavior?
A. Create a process for the physical assessment that is followed by a process for the backgroundcheck.
B. Create a process for the physical assessment that is parallel to the background check process.
C. Create a process on one stage for the background check and a process on another stage for
thephysical assessment.
swer: B
NO.42 Drag and Drop Question
An organization requests the following behavior for a case type that allows customers to
place orders for fulfillment.
When the customer logs in:
- The application identifies the customer upon login.
- The case type lists the last 10 orders placed by the customer.
- The customer can select one of the previous 10 orders as
the basis for the current order.
Select each piece of Information on the left and drag it to the appropriate Clipboard Location.
D. Create a process for the background check and an optional process for the physical assessment.
Answer:
Current order-user page
Customer information-system page
Previous orders- data page
NO.43 Identify two appropriate use cases for accessing external data using the External Database Table
Class Mapping wizard. (Choose Two)
A. Currency exchange rate data
B. Population data by country and year
C. Fahrenheit to Celsius conversion
D. Current life expectancy in the USAnswer: AC
NO.44 From the employee training portal, an employee opens a new Enrollment case, submits course
selections, and receives an email confirmation. There is an error in the email confirmation. You must identify
the cause of the error by recording a set of interactions on the portal and testing expected behavior on the
data collection fields.
What three steps, when applied in combination, achieve the required testing? (Choose Three)
A. Add stage-entry validations on the Enrollment case fields.
B. Create a test case for the employee portal.
C. Add assertions on the UI elements to verify correct data collection.
D. Run a new Enrollment case from the employee training portal.
E. Add field validations on the course selection step.
Answer: BCD
NO.45 You are configuring an external data source using the Integration Designer. You have the REST, Dev,
Stage, and Prod endpoint URLs, and a name for the data source.
What other information do you need to configure the external data source?
A. The name of the database where the source data is stored
B. The data views using the external data source
C. A plan for mapping the data and REST response fields
D. A backup endpoint URL if the configured URL refuses to connect
Answer: C
NO.46 Which requirement can be implemented through circumstancing?
A.
An application routes upgrade requests for US customers to one work queue, and requests
forEuropean customers to a different work queue.
B.
An application sets the default shipping option for orders that exceed USD100 to
two-day delivery.Otherwise, the default option is five-day delivery.
C.
An application audits insurance claims that an insurance adjuster values at
USD10000 or greater.Otherwise, the claim is approved.
D.
An application establishes a goal of four hours to adjust claims for platinum
customers. For othercustomers, the application establishes a goal of one business day.
Answer: D
NO.47 Drag and Drop Question
From the left, drag each report into the corresponding report type on the right.
NO.48 Drag and Drop Question
Select each security implementation on the left and drag it to the corresponding security policies.
Answer:
NO.49 A stakeholder prefers to group a set of existing actions into a multistep form. Which work
item do you create in Agile workbench to address this change request?
A. Bug
B. Feedback
C. Status
D. User Story
Answer: B
NO.50 A list report includes columns for purchase requests and regional cost centers. A manager wants
the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?
A. Use the purchase requests column to group the cost centers.
B. Filter the results so that the report includes only cost center and purchase requests.
C. Summarize the regional cost centers by count.
D. Summarize the purchase requests column by count.Answer: D
NO.51 You configure a service level to adjust assignment urgency to 100 when the goal interval
lapses. How does assignment urgency impact the deadline and passed deadline intervals?
A. Urgency value remains at 100, but other service level processing continues.
B.Urgency value continues to increment as configured.
C.Service level processing is halted until the assignment is completed.
D.The user is notified that the maximum urgency has been reached.Answer: A
NO.52 During a design review of an application, some of the layouts in various sections are saved as
separate sections.
A layout can be saved as a section so it can be
.
A. cached in memory to improve performance
B. reused in other forms
C. aligned properly
D. rendered in different browsersAnswer: B
NO.53 A customer calls to apply for a new bank account. The customer service representative (CSR) needs
to perform an assignment named Select Account Type. During the discussion, the customer can request
written information regarding different account types.
Select the case lifecycle design that satisfies this requirement.
A. Add a user view for requesting information to the Select Account Type assignment.
B. Add an optional action to the stage that contains the Select Account Type assignment.
C. Add a case-wide optional action.
D. Add a router to the Select Account Type assignment.
Answer: B
NO.54 What two pieces of information comprise a data element? (Choose Two)
A. The name of the referencing user view
B. The name of the data element
C. The name of the clipboard page
D. The value of the data element
Answer: BD
NO.55 Hotspot Question
Select the corresponding user interface (UI) action set component for each behavior in the Answer area.
Answer:
NO.56 How do you reference the State property on an Address page group with the index Home?
A. .Address(Home).State
B. .Home.State.Address
C. .Home(Address).State
D. .Address.Home.State
Answer: A
NO.57 Which three use cases demonstrate the Pega dynamic UI behavior? (Choose Three)
A. Display a shipping address section when users select the Different than billing address check box.
B. Display partner information fields when a screen loads for married applicants.
C. Display a message upon form submission that a date field must be in the future.
D. Unmask a password field when users click an icon.
E. Automatically calculate order total when users change quantities.Answer: abd
NO.58 An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved?
(Choose Two)
A. Add each vehicle claim as a child case of the accident claim.
B. Add an optional process to pause the accident case until the vehicle claims are paid.
C. Add a wait shape to the accident claim case to wait until all vehicle claims have a status ofResolved.
D. Add a manual approval step to the accident claim case.Answer: AC
NO.59 Hotspot Question
In the Answer Area, select the development team member that corresponds to each
development task.
Answer:
NO.60 Users can select a check box to subscribe to a messaging service. Selecting the check box displays a
field for a user to enter a mobile phone number.
How do you configure the application to display a field for entering a mobile phone number only when the
check box is selected?
A.Use a when condition in a data transform to determine whether to show the mobile phonenumber
field.
B.Use a circumstance on the check box property to create a rule variant that is effective when
thecheck box is selected.
C.Use a when condition in the flow to branch the flow based on case data.
D.Use a when condition in the UI form to determine whether to show the mobile phone numberfield.
Answer: D
NO.61 Hotspot Question
In the Answer Area, identify the data access option for each type of reference data.
Answer:
NO.62 A data page holds product information. The data page's Reload if older Than filed is set to 15
minutes. The data page is created at 06:12.
At 06:20 the user requests product information.
At 06:42 the user requests product information.
When is the data reloaded?
A. 06:35
B. 06:20
C. 06:42
D. 06:27
Answer:06:42
NO.63 A company requires that patients receive status updates during processing of
medical tests. Patients are not users of the application.
You create the work party for the patient as an instance of which class?
Select each Flow Shape on the left and drag it to the correct Use Case on the right.
A. Data-Party-Com
B. Data-Paty-Operator
C. Data-Party-Org
D. Data-Party-Person
Answer: D
NO.64 Drag and Drop Question
Answer:
NO.65 Hotspot
Question Consider this
scenario:
A new Expense Report is submitted and must be reviewed. This assignment urgency and
the initial urgency values are both set to 10.
The SLA starts when the assignment is created.
- If the goal elapses and the assignment is not yet
completed, the assignment urgency is increased by 10.
- If the deadline elapses and the assignment is not yet
completed, the assignment urgency increases by 10.
- If the passed deadline elapses and the assignment is not yet
completed, the assignment urgency increases by 10.
In the Answer Area, select the urgency for each milestone.
Answer:
NO.66 You want to unit test a rule. To ensure that the rule executes as intended, you need to populate the
clipboard with valid data.
Which two options allow you to populate the clipboard before testing the rule? (Choose Two)
A. Configure an assertion to define the required data.
B.Configure a validate rule to populate the needed data.
C.Run a data transform to create the test page.
D.Copy data from an existing clipboard page.
Answer: CD
NO.67 You are implementing a UI form collecting job applicant information. Users must provide values to
certain fields before submitting the form.
Which configuration adds asterisks to indicate the mandatory fields on the form?
A. Use multiple Validate rules for each mandatory field
B. Use an Edit Validate rule to verify if each of the mandatory properties has a value
C. Use a Validate rule to verify the mandatory fields have a value
D. Configure the mandatory fields as Required in the section rule
Answer: D
NO.68 While running a process, you notice that a read-only field on a form contains a value. Which
tool allows you to determine if a declare expression was used to calculate the value?
A. Declarative network
B.Clipboard tool
C.The Tracer
D. Live UI
Answer: D
NO.69 The business process for an automobile insurance claim consists of the following phases:
Submission: The customer contacts a customer service
representative(CSR) to file the claim.
Review: An adjuster reviews the claim, assesses the damages to
eachvehicle, and provides an estimate of the cost of repairs. - Repair: A
third party performs the repairs on each vehicle, communicating with the
adjuster and customer as necessary. - Verification: After each vehicle
repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case? A.
Verification
B.Submission
C.Review
D. Repair
Answer: D
NO.70 An order fulfillment case type allows a customer to update user profile information during the order
placement stage. The user profile consists of the following three pages:
- Account ID and password
- Customer contact information
- A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time
during case processing?
A. Add an optional process to the case workflow.
B. Add a button for each profile page to each assignment.
C. Add an alternate stage to the case life cycle.
D. Add a set of optional actions to the case workflow.
Answer: A
NO.71 A customer refund case type requires that an auditor receives an email notification if the refund is
greater than twice the price of the item.
Which recipient role do you select to configure this requirement?
A. Configure the email to go to a work queue.
B.Configure the email to go to a customer.
C.Configure the email to go to an interested person.
D.Configure the email to go to an owner.
Answer: C
NO.72 You configure an application to allow users to download a mobile app. When users select one of the
three supported platforms (Android, iOS, or Windows Mobile), the application opens a new window pointing to
the appropriate app store.
How do you configure this behavior?
A.
Add one button and configure one action set. In the action set, specify a click event with
threeactions to open each vendor URL in a window. Apply a when rule to each action to determine the
correct URL.
B.
Add a button for each platform and configure an action set for each button. In each action
set,specify a click event and add an action that opens the vendor's URL in a window.
C.
Add one button and configure three action sets. In each action set, specify a click event
and add anaction that opens the vendor's URL in a window.
D.
Add three check boxes and one button. For each check box, configure an action set with a
clickevent to set the value of the URL. For the button, configure an action set with a click event to
open the URL in a window. Answer: B
NO.73 Which issue do you address by simulating a data source?
A.
You need to test a save plan for a savable data page that updates the cost of
coverage options forinsurance policies.
B.
In production, the customer database needs to be taken off-line overnight for
scheduledmaintenance.
C.
The product database moves to a new data source accessible by a web service that is not
yetconfigured.
D.
During staging, you need to access realistic customer data without exposing
personally- identifyinginformation to testers.
Answer: C
NO.74 Hotspot Question
An online retailer creates a case type that processes and manages customer orders. The checkout process
has four steps:
1.
Review Order: The customer reviews the items in order of add-to-cart selection and
can adjust thequantity of each item and delete items to calculate and display the order total.
2.
Select Shipping Option: The customer selects a shipping option to determine and display
theshipping charge for their order.
3.
Enter Delivery Address: The customer enters their delivery address to determine the
sales tax, ifapplicable, and the application displays the calculated sales tax.
4.
Enter Payment Information: The customer selects a payment option and confirms the grand
totalof the order.
For each calculation, identify the appropriate chaining option to maximize the performance.
Answer:
1,2-forward
3,4,5backward
NO.75 A requirement states: When a customer applies for a credit card, a credit check must be completed
in order for the credit card to be approved.
Select the case type relationship that satisfies the requirement.
A. Make credit card request a child case of credit check.
B.Make credit check a spin-off case of credit card request.
C.Make credit check a child case of credit card request.
D.Make both loan request and credit check top cases.
Answer: C
NO.76 A data page holds product information and has the Reload if Older Than field set to 30
minutes. The data page is created at 7:43. The user then performs the following actions:
A. 8:13
B. 8:45
C. 8:10
D. 8:40
Answer: B
- 8:10 the user refreshes the product information
- 8:45 the user refreshes the product
information At what time is the data page
reloaded?
NO.77 A requirement states: The date of birth submitted for first grade students must be
at least five years before September 1 of the current year.
Which three validation methods, when applied in combination, satisfy the requirement? (Choose
Three)
A. When rule
B. Calendar control
C. Date data type
D. Validation rule
E. Edit validate rule
Answer: BCD
NO.78 An on-demand transportation application has a Conversation preference data type. When
customers use the application to request a ride, they can specify their conversation preference:
whether they would like to talk to their driver or if they would prefer silence. Company stakeholders are
interested in analyzing the conversation preference data. How is the Conversation preference data type
sourced?
A. Local system of record
B. No system of record
C. External system of recordAnswer: A
NO.79 You want your application to have consistent styling across portals. You want the background color of
all buttons in your application to be blue. You want the background color of the buttons to be easily updated in
case corporate branding changes.
Which attribute do you modify to set the background color?
A. The application skin
B. The buttons format
C. The controls format
D. The background mixinAnswer: B
NO.80 A manager requests a report that contains the following columns: Create Date, Case ID, Create
Operator, and Work Status. You must sort the cases so the case with the most recent create date appears
at the top of the list and descends in order.
How do you design the report definition to support this requirement?
A. Add a filter condition where Create Date is greater than the current date.
B. Make the Create Date the first column in the report.
C. Select Highest to Lowest sort type for Create Date.
D. Select Lowest to Highest sort type for Create Date.
Answer: C
NO.81 In an application for configuring hardware equipment for new employees, the
manager chooses a laptop model from a drop-down list. The list of available laptop models is
maintained in an external system and may change over time.
Which of the following do you use as the data source for this drop-down list?
A. A data page
B.A local list
C.A data table
D. A data transformAnswer: A
NO.82 Direct Capture of Objectives (DCO) aims to increase which two aspects of application
delivery? (Choose Two)
A. Speed
B. Performance
C. Accuracy
D. Coding
Answer: AC
NO.83 A purchase request list report includes columns for case ID and regional cost center. A manager
wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?
A. Summarize the regional cost centers by count.
B. Create a filter for each cost center and count the case IDs.
C. Summarize the case ID column by count.
D. Define a function for the cost center column to total the case IDs.Answer: C
NO.84 A customer wants to copy the contents of a previous order to their current order. What rule type do
you use to copy the order contents?
A. Data page
B. Declare expression
C. Data transform
D. Function
Answer: C
NO.85 Which configuration informs a user by email when an assignment is added to the user's worklist?
A. Configure the case type to send assignment notifications to assigned users.
B. Add a Send Email step to the process after the assignment to notify the assigned user.
C. Configure a service level to send a notification to the assigned user.
D. Add a Send Notification step to the process after the assignment to notify the assigned user.
Answer: A
NO.86 A car insurance quote request requires a view for potential customers to enter information to process
the request.
What are the primary considerations to make before you configure fields in the view?
A. The fields users need to see, if the field is required, and where data is sourced from
B. The fields users need to see, where data is sourced from, and how users enter values
C. The fields users need to see, how users enter values, and if the fields are required
D. The fields users need to see, if the field is required, and if the fields include a date type
Answer:C
NO.87 User A should have application permissions that are identical to User B's permissions. Unlike User B,
User A lacks access to the My Cases page.
How do you grant access to the My Cases page for User A?
A. Update User A to the same role as User B.
B.Add the My Cases page to the User A profile.
C.Update the User A account to access the same portal as User B.
D.Add the My Cases page to the User A role.Answer: A
NO.88 Hotspot Question
In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a
Purchase Request case to 1.
Answer:
NO.89
You are configuring an application to process automobile insurance claims. The claim case creates child
cases for each component of the claim: injury to a party, damage to a vehicle, and damage to property.
How do you update the total cost of the claim as users update each child case?
A. Create a declare expression to update the claim total when the cost of each child case changes.
B. Define a case calculation to update the claim total with the total of each child case.
C. Add the Update Case shape to the Claim case type to capture changes to each child case cost.
D. Configure the Create Case shape to propagate the total cost from each child case to the claim.
Answer: B
NO.90 You are developing a case type to process visa applications. As part of the process, applicants need
to schedule an interview with the consulate. A child Interview case is created for the interview process and
assessment. Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the
visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?
A. Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
B.Add a Create Case step that creates the Interview child case. Following this step, add a Wait step
that pauses the parent case until the interview case reaches a status of Resolved and after 48 hours
have elapsed.
C.
Add a Create Case step that creates the Interview child case. Following this step, add a
Wait stepthat pauses the parent case until 48 hours have elapsed
D.
Add a Create Case step that creates the Interview child case. Following this step, add a
Wait stepthat pauses the parent case until the Interview case reaches a status of Resolved.
Answer: C
NO.91 On a service level, the passed deadline interval is measured from
A. the end of the deadline interval
B. when the assignment is ready for a user
C. when a user begins the assignment
D. the end of the goal interval Answer: A
.
NO.92 Which two configuration steps do you perform, in combination, to record a unit test for automated
testing? (Choose Two)
A. Select a ruleset configured to store automated test cases.
B. Add a test case to the Automated Testing landing page.
C. Add an assertion to define an expected result.
D. Select a ruleset that is configured to store the results of the test.
Answer: AC
NO.93 The deadline for responding to all customer requests is eight hours. If the deadline is exceeded, and
the request is from a premium customer, the assignment automatically transfers to the department manager.
Which configuration satisfies this requirement?
A.
Create service level agreement rules for each customer category. Use a decision table to
determine which service level agreement rule to apply to the assignment.
B.
Create a single service level agreement rule with a Transfer escalation action. Use a
decision table to test for premium customer service requests.
C.
Create a single service level agreement rule with a Transfer escalation action. Use the
value of a property to calculate the deadline interval.
D.
Create a single service level agreement rule with a Transfer escalation action. Use a when
rule to test for premium customer service requests. Answer: C
NO.94 A car insurance quote requires a view for potential customers to enter information to process the
request. What are the three primary decisions to make before you add fields to the view?
(Choose Three)
A. Is field entry required?
B. How do users enter values into the field?
C. Do users need to see the field?
D. Does the field require a data source?
E. Are processing actions applied to the field? Answer: ABC
NO.95 Which two dependencies do you directly enforce with a Wait step? (Choose Two)
A. Pausing a case until a user submits a specified value
B. Pausing a case until another case (or all cases) reaches a specified status
C. Pausing a case until a predetermined time expires
D. Pausing a case until a new child case is created Answer: BC
NO.96 A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a
travel itinerary.
Which configuration displays a check box to allow users to select travel insurance only if the itinerary includes a
flight?
A. A visible when condition applied to the check box
B. An action set applied to the check box
C. A declare expression configured for forward chaining
D. A validate rule applied to the flow action Answer: A ? B
NO.97 You are configuring routing for a customer warranty service request. All warranty service requests are
routed to the warranty resolution group except for warranty service requests for betarelease product that requires
review by the vice president of service.
How do you configure assignment routing to review warranty service requests?
A.
Route the assignment to the vice president of service who routes
assignments to the warrantyresolution group as needed.
B.
Route the assignment to the warranty resolution group who sends an email notification
to the vicepresident of service for the beta-release product.
C.
Route the assignment to the skilled group for the beta release when the request is for the
betarelease. Otherwise, route the assignment to the warranty resolution group.
D.
Route the assignment to the vice president of service when the request is for
the beta release.Otherwise, route the assignment to the warranty resolution group.
Answer: D
NO.98 Hotspot Question
In the Answer Area, select the development approach that corresponds to each attribute.
Answer:
NO.99 You are asked to build a report listing customer order cases with an Order Total value over
USD10000 sorted by Creation date (pxCreateDate). The report should display the following three fields: Case
ID (pyID), Customer ID, and Order Total.
Which property or property combination should you optimize to improve performance?
A. pxCreateDate
B. pxCreateDate and Order Total
C. Order Total
D. Customer ID and Order TotalAnswer: D
NO.100 Drag and Drop Question
Select each Use Case on the left and drag it to the appropriate Router on the right.
Answer:
customer?
NO.101 Customers can log their own product support requests using an online portal.
Once logged in, the portal displays the list of products purchased by the customer. The
customer can initiate one or more support requests for each product.
What is the appropriate scope for a data page that sources the list of products purchased by the
A. Thread
B.System
C.Requestor
D. Node
Answer: C
NO.102 A hotel booking application allows customers to change rooms after making a
reservation. The status of each room in each hotel is stored on a data page sourced from a
database table.
Which two configuration options do you use to update the database table when a customer changes rooms?
(Choose two.)
A. A When rule to trigger the database update
B. An editable data page containing the room information
C. A savable data page containing the room information
D. A data transform to copy updates to the data pageAnswer: CD
NO.103 You create an application for employees to submit timesheets. Employees enter work, vacation, and
sick time for a particular week.
On the entry form, employees see a summary of the total hours entered. After the employee submits the
timesheet, the application displays remaining vacation and sick time for the employee.
To configure the form where users enter hours, select the best configuration option to calculate the total hours
for the week.
A.
Use a When rule. When the value of any work, vacation, or sick time changes, the total
hourschange.
B.
Use declarative processing. When the value of any work, vacation, or sick time changes, the
totalhours change.
C.
Use procedural processing. When the value of any work, vacation, or sick time changes
and theuser submits the form, the total hours change.
D.
Use a data transform. When the user enters the form, the data transform determines the
sum ofthe work, vacation, and sick time properties. Answer: C
NO.104 You create a list report that displays the following information:
Assigned case worker (.pxAssignedOperatorID)
- SLA deadline (.pySLADeadline)
- Loan Office (.LoanOfficer)
- Work status (.pyStatusWork)
- Loan type (.LoanType)
The report has two requirements:
- Group the loan requests by loan officer (.LoanOfficer).
- Use a filter to return requests with an urgency (.pxUrgencyWork) greater than
80. Which two properties do you optimize to improve report performance?
(Choose Two)
A. .LoanType
B..pxUrgencyWork
C..LoanOfficer
D..pxAssignedOperatorIDAnswer: AC
NO.105 When applying for a credit limit increase, customers with standard credit cards must provide
information in an Employment Information process. Requests from customers with Platinum credit cards
automatically skip this process.
What task do you perform to implement this requirement?
A. In the Employment Information process add a card type true/false field to a user view.
B. In the Employment Information process add a custom condition to start the process by testing
thecard type.
C. In the Employment Information process add an Approve/Reject step to test the card type.
D. In the Employment Information process validate card type for continued processing.Answer: B
NO.106 A customer views a product available in multiple color options. The customer must select only
one color for each product.
Which UI control allows a developer to present the user with all color choices at once, without
prompting or clicking, while ensuring that the user can only select one of the color options?
A. Radio buttons
B.Text input
C.Drop-down
D. Check box
Answer: A
NO.107 In a hotel reservation application, a form displays a list of hotels with available rooms based on
the check- in and check-out dates entered by users.
How do you configure the form to refresh the hotel list whenever the check-in or check-out date changes?
A. Display the hotel in an embedded section with a visible when condition.
B. Configure edit validates on the date fields to refresh the section when the date values change.
C. Configure action sets on the date fields to refresh the section when the date values change.
D. Configure an action set on the hotel list display to refresh the section when the hotel list changes.
Answer: C
NO.108 Drag and Drop Question
Select each Business Need on the left and drag it to the appropriate Service Level Agreement Interval on
the right.
Answer:
NO.109 Hotspot Question
In the Answer Area, identify the type of data measured in each report.
Answer:
NO.110 What are the minimum components of a user interface (UI) action set?
A. One action, one event, and one condition
B.Two actions and one event
One action and one event
C.
D. One actions and one condition
Answer: C
A(D)
NO.111 An insurance claim case type is defined as follows:
If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case
set to Pending-Investigation?
A. When Investigate claim step completes
B. When the Process claim stage starts
C. When the Review claim step completes
D. When the Review claim step starts
Answer: D
NO.112 Drag and Drop Question
Select each Task on the left and drag it to the correct Navigation Icon on the right.
Answer:
NO.113 You are developing a case type that processes scholarship applications.
Scholarship applications advance based on the standardized test scores of the applicants. A
decision shape directs the process flow. You want to test whether the process flows
correctly, but you have not fully
configured the user interface so that applicants can enter their standardized test
scores. How do you test that the process flows correctly based on the decision?
A. Use the Run Rule window to create a unit test to evaluate the flow rule.
B.Use a declare expression to set a value for the standardized test score field.
Use Live UI to see how the case processes and if an error occurs.
C.
D. Use the Clipboard tool to set a value for the standardized test score field.
Answer: A
NO.114 Identify the two requirements that are satisfied by using a data transform. (Choose two.)
A. Display the same data on multiple user views.
B.Convert integer data to text data.
C.Copy an existing order to a new case.
D.Validate the format of a property value. Answer: BC
NO.115 A requirement states: When a business guest checks out of a hotel, the guest must complete a hotel
review to receive a corporate discount.
Select the case type relationship that satisfies the requirement.
A. Configure both checkout request and hotel review as top-level cases.
B. Configure hotel review as a spin-off case of the checkout request.
C. Configure hotel review as a child case of the checkout request.
D. Configure checkout request as a child case of hotel review.Answer: C
NO.116 Which two of the following use cases do you implement by using one or more calculated fields?
(Choose Two)
A.
A sales representative wants to quote the cost of an insurance policy based on
selected coverageoptions.
B.
An accountant wants to list the largest order for the last month, for each customer account.
C.A project manager wants to estimate the cost of painting a banquet hall based on labor and
materials required.
D. A certification manager wants to determine the number of exams conducted at each testing
facility in the current quarter.
Answer: AC
NO.117 You have created a new report that contains a list of employees, hire dates, and managers. You have
been asked to display each manager in a row. Beneath each manager row, you must list the manager's
employees and their hire dates. How do you support this request?
A. Summarize the manager column
B. Sort the manager column
C. Group the manager column
D. Filter the manager columnAnswer: C
NO.118 You are designing a credit transaction case type and have the following
requirement: Transaction disputes must be resolved within 3 days.
To meet this requirement, you need to set the
in the service level to 3 days.
A. deadline
B.goal
C.urgency
D.passed deadlineAnswer: A
NO.119 Which business need do you address through delegation?
A. A service representative must attach the appropriate form when emailing a customer.
B. A risk officer wants to adjust the income threshold for automobile loans.
C. A care supervisor wants to authorize a second opinion for an insurance claim.
D. A general manager must approve catering proposals that exceed EUR5000. Answer: B
NO.120 You are implementing a data entry screen to include an asset ID field to track company equipment. All
asset IDs are eight characters in length. The first three characters are letters followed by a five-digit number.
Which validation approach restricts entries to the required format?
A. Text data type
B. Validate rule
C. Edit Validate rule
D. Min/Max charactersAnswer: C
NO.121 You are defining a user view for a loan application. If the loan applicant indicates there is an existing
open account, the Date account opened must be before the current date.
Select the approach that meets the validation requirements.
A. Use a when rule to verify the Date account opened is in the past.
B. Use a validate rule to verify the Date account opened is in the past.
C. Use a calendar control to verify the Date account opened is in the past.
D. Use a pick list control to verify the Date account opened is in the past. Answer: B
NO.122 Which two conditions do you test with a unit test? (Choose two.)
A. A property value is set correctly by a data transform.
B.An application is successfully migrated to a test system.
C.A data page populates without any errors.
D.An application displays user views for 20 users within three seconds.Answer: AC
NO.123 Choose two use cases that require the configuration of conditional paths within the case type.
(Choose Two.)
A.
A shopping application requires a guest to fill out payment information. A user who
enters amembership number skips the payment information step.
B.
A scholarship eligibility application requires students to enter standardized test scores.
Studentswithy qualifying test scores can schedule an interview. Students without qualifying test
scores receive a rejection email.
C.
A catering booking application requires customers to enter information about expected party
size,event date, and event time. When customers submit the information, the catering company sends
a confirmation email.
D.
An application requires customers to specify the type of request from a drop-down list.
Therequest routes to the appropriate department work queue. A user with access to the work
queue processes the case through fulfillment. Answer: AB
NO.124 Drag and Drop Question
Select each task on the left and drag it to the corresponding Application Development Studio on the right,
where the task can be completed.
Answer:
NO.125 An organization has two lines of business: selling books for children and
reselling college textbooks. The division selling books for children can use the same basic
user interface (UI) as the division reselling textbooks with the exception of the payment
methods.
How do you apply the Situational Layer CakeTM in this scenario?
A. Place the UI rules in the base layer, and create a new layer for the payment rules for both lines of
business.
B. Place the UI rules and generic payment method rules in the base layer, and create a new
layer forthe division-specific payment rules.
C. Place the UI rules in the base layer, and create a parallel base layer for the payments rules.
D. Place the UI rules in the base layer, and create a new layer for the payment rule for each division.
Answer: B
NO.126 Hotspot Question
A library application used by staff creates a loan request case when a member wishes to borrow one or more
books. As part of the case process, the application shows the staff a read-only list of outstanding past-due
books to remind the member to return late books.
Answer:
Structure-List,
Object type-same as above
Edit Mode-Read-only
Scope-node
NO.127 Which two statements demonstrate the role of a report? (Choose Two)
A. Reports are used to source a list of selectable items while working in an assignment.
B. Reports are used to update data in a database.
C. Reports are used to select items from a list while working in an assignment.
D. Reports are used to assess process performance.
Answer: AD
NO.129 Drag and Drop Question
Select each Application Design Requirement on the left and drag it to the appropriate
Design Approach on the right.
Answer:
NO.130 Drag and Drop Question
A developer is attempting to reference a validate rule called ValidateCustomer from a flow action applied to a
case type class called ACME-IT-Work-Ticket. The case type class directly inherits from the Work- class. The
case type class does not contain a ValidateCustomer validate rule.
Place the classes in the order in which Pega searches for the ValidateCustomer validate rule.
Answer:
NO.131 Which source do you select for a data page that contains the details of single record for a data type?
A. Report definition
B. Data transform
C. Connector
D. Lookup
Answer: D
NO.132 In which three situations can you use a data transform? (Choose Three)
A. To set the destination location as the arrival location
B. To create a new property after case creation
C. To set the default arrival date to five days in the future
D. To copy the first and last name properties into a single property value
E. To perform an action that allows the user to update a reservationAnswer: ACD
NO.134 How do you route an assignment so that any available member of the
department can perform the task?
A. Route the assignment to the admin user ID.
B.Route the assignment to a work queue.
C. Route the assignment separately to all members.
D. Route the assignment to a work list.
Answer: B
NO.135 You have been asked to create a pie chart that shows the number of employees in each
regional office, and the name of the manager in each office. A list report contains columns for Employee
Name, Manager Name, and Office.
How do you configure the list report to create the pie chart?
A. Group the Employee Name and Office columns.
B.Group the Employee Name column.
C.Summarize the Employee Name and Manager Name columns.
D.Summarize the Employee Name column.Answer: D
NO.136 You are configuring an accident claim case for an automobile insurance company with two child
cases as illustrated.
How do you suspend the Accident Claim case processing until the Vehicle Damage and Body Injury cases
are resolved?
A. Add a wait shape to the parent case pausing the parent case until the child cases resolve.
B. Add a service level agreement to resolve the child cases within 90 days.
C. Add a 30-day wait to the parent case to allow time for the child cases to resolve.
D. Add an approval shape to each of the child cases to resolve the cases. Answer: A
NO.137 Before development, your team creates a spreadsheet with work items to populate the backlog.
All work items that describe business requirements are prioritized as Must have.
You also create work items to address:
A future enhancement request to group a set of existing steps into a multistep form A drop-down list that is
missing one of the required options -- This work item is in progress because the missing option prevents work
from being done How do you populate the backlog directly from the spreadsheet?
A. Create bugs
B. Create feedback
C. Import stories
D. Create stories
Answer: C
NO.138 A life insurance company has satellite offices in various countries. Each satellite office has a
work queue. Company policy requires that life insurance underwriting be assigned to offices based on the
policy owner's residence.
Which routing approach supports this requirement?
A. Route the assignment to the correct work queue by using an authority matrix.
B. Route the assignment to the correct work queue by using a reporting structure.
C. Route the assignment to the correct work queue based on business logic.
D. Route the assignment to a specific underwriter based on business logic.
Answer: C
NO.139 A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A
manager requests that the report show only those customers who meet the following conditions:
- The customer is on a monthly billing cycle
- The credit card is either MoreCash or Vista
- The credit card expires within 60 days
Which set of filtering conditions returns a report with the desired data?
A. Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals
monthly AND Expiration Date is 60 days greater than today
B. Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals monthly
ANDExpiration Date equals next 60 days.
C. Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not
quarterly AND Expiration Date is less than 60 days
D. Credit Card equals MoreCash or Vista, Billing Cycle equals monthly, and Expiration Date equalsnext
60 days
Answer: B
NO.140 Customers on a hotel booking application can add additional amenities to their reservation. The
application displays a view with the available amenities, descriptions and costs. To reduce scrolling, the content
is organized into multiple areas. Each area is accessed using a drop down menu that lists each amenity.
How do you configure the user interface to improve access to the content and achieve the business
requirement described?
A.
Configure a disable when condition on each field to allow access when the associated
amenity isselected on the drop down control.
B.
Configure a repeating dynamic layout with an embedded section for each amenity and set
thelayout format to grouped.
C.
Configure a layout group to separate each amenity into individual panels and set the layout
to amenu format.
D.
Configure a visible when condition on the drop down control to display each
section when theassociated amenity is selected.
sAnswer: D
NO.141 A process routes loan requests to a specific loan officer based on the type of loan.
- If the loan is a mortgage, it is routed to Adam Ross.
- If the loan is for an automobile, it is routed to Julia Samuels.
- If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer? A. Route
the case to a worklist using a skilled router.
B.Route the case to a work queue using a When condition.
C.Route the case to a work queue using a skilled router.
D.Route the case to a worklist using a When condition.
Answer: D
NO.142 Your online shopping application serves international customers. You need to define a Data Page that
holds currency exchange rates. All users accessing the application need to use the information.
The Scope of this Data Page should be set to
.
A. Application
B. Node
C. Thread
D. Requestor
Answer: B
NO.143 A home loan application requires approvals from the Legal team manager and the Finance
team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?
A. Create an approval process for each manager in parallel.
B. Apply business logic to route a single assignment in the correct order.
C. Create an approval step with cascading approval.
D. Route an assignment to a work queue where both roles have access. Answer: C
NO.144 Consider the following scenario:
- During the Interview process for a Job Application case, anadministrative
assistant selects the date and location of the interview.
- Next, an email confirmation is sent to the candidate.
- During the interview, the hiring manager captures notes from thediscussion.
- Finally, the candidate is assigned a technical exercise and theresults are
added to the case.
Select two step names that follow the guidelines for identifying and naming the steps in the process. (Choose
Two)
A. Notify Candidate
B. Ask Questions
C. Schedule Interview
D. Technical Exercise Answer: AB
NO.145 A moving company provides customers with a tool that recommends a moving vehicle based on the
number of bedrooms in their current living space and whether they are planning to move heavy furniture like
bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the customer with
a recommendation.
Which two configurations, when applied in combination, apply to the decision table?
A. Create rows for the recommended moving vehicle.
B.Create a column for the recommended moving vehicle.
C.Create two columns, one for the number of bedrooms and one for whether the customer
ismoving heavy furniture.
D.Create two rows, one for the number of bedrooms and one for whether the customer is
movingheavy furniture. Answer: AC
NO.146 An application must validate postal codes for Canadian customers to match the pattern A1A 1A1,
where A represents a letter and 1 represents a number.
Which two configuration options allow you to ensure that a user provides a valid postal code?
(Choose two.)
A. Configure a drop-down control to select the postal code based on the specified city and province.
B.Configure an edit validate rule to test that the entered postal code conforms to the required pattern.
C.
Configure the postal code field as a text property with a required input field.
D. Configure a validate rule to test that the entered postal code conforms to the required pattern.
Answer: BC
NO.147 A help desk ticket case type is defined as follows:
If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set
to Pending-Triage?
A. When the Process ticket step completes
B. When the Triage stage completes
C. When the Process ticket step starts
D. When Verify solution step startsAnswer: C
NO.148 Hotspot Question
In the Answer Area, select the appropriate correspondence configuration for each type of content.
Answer:
NO.149 Drag and Drop Question
Select each description on the left and drag it to the correct property mode on the right.
Answer:
NO.150 You are building a form that contains a list of courses. Users will select the courses
in which they want to enroll.
Which two tasks must take place in Designer Studio? (Choose Two)
A. Enable section editing and configure the selection check box by removing the caption.
B.Create a field group list property and make the property a data reference.
Configure the view in Run mode and change the order of the columns in the view.
C.
Edit
the
field group list property and set data access to copy data from a data page.
D.
Answer: BD
NO.151 In a claims application, customers can file home insurance claims. Each claim contains a list of items
of loss. Depending on circumstances, some claims are investigated for potential fraud in parallel to the actual
claim process.
Which two entities would you model as case type? (Choose two.)
A. Fraud investigation
B. Claim
C. Customer
D. Items of loss
Answer: ab
NO.152 You are designing a form for an online bookstore to show new arrivals. Which layout do you use
to display the book cover pictures, as shown in the image?
A. Dynamic layout
C.B. Repeating dynamic layout
Column layout D. Screen layout Answer: B
NO.153 How do you enable field-level auditing for properties?
A. Add an auditing optional action to the case workflow.
B. Enable the auditing feature on the property rule forms.
C. Add a field validation to the case workflow.
D. Enable field-level auditing for the case type.
Answer: D
Q3) An online retailer allows customers to select a courier service for deliveries. The list of available courier
services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local
warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that
fail to meet delivery metrics.
Which two options are required to allow local warehouse managers to update courier service records in
production? (Choose two.)
A. Create an access group for local warehouse managers.
B. Delegate the records for the courier service data type.
C. Define an approval process for adding and removing courier services.
D. Enable rule checkout for the local warehouse managers
ANS : A,B
Q5) A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that
a allow users to select a book by title.
How do you configure the form?
A. Add a drop-down control arid source the data from the property value used in the control.
B. Add a drop-down control and Source the data using a data page.
C. Add an autocomplete control and Source the data using a data page.
D. Add an autocomplete control and source the data from the clipboard work page.
ANS:C
Q10) A user view includes a list of four urgency options selectable by radio buttons. How do you configure the
selection list?
A. Configure a field group with selectable urgency options.
B. Configure a drop down field with selectable urgency options.
C. Configure a picklist with radio buttons for the urgency options. (Correct)
D. Configure a Boolean field with selectable urgency options.
ANS:C
Q13) An online retailer creates a case type that processes and manages customer orders. The checkout process
has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of
each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for
their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable,
and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the
order.
For each calculation, identify the appropriate chaining option to maximize the performance.
Q15) A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select
the color of the door.
Select the data page definition configuration settings to source a color drop-down list to minimize memory usage.
Data Page Structure: ? List
Object Type: ? Data-Color
Edit Mode: ? Read-Only
Scope: ? Node
Q16) An online shopping application allows customers to select the item quantity of different goods and add items
to the shopping cart. In the shopping cart, the application displays the price for each item type, indicates the quantity
of each item type, calculate the total item prices, and calculate the total cost for all items in the shopping cart. The
application pulls the price of each item type from a data page that references an external inventory management
system.
Select two unit tests useful in developing the shopping cart page. (Choose Two)
A. Verify the data page has the correct item prices.
B. Verify the data transform copies the correct value from the data page to the shopping cart page.
C. Verify the price fields are displayed in the correct format.
D. Verify the order total cost property is accurately calculated
ANS : A,B
Q17)A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic
information including party size and indicate whether they want the restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule
an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior? (Choose Two.)
A. Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a
selection with the menu preferences and scheduling feature that has a Visible when condition.
B. Create a check box for customer to indicate whether they want the restaurant to cater the event. Add a
decision shape that evaluates whether the customer checks the box.
C. Create a process for customers to indicate menu preference and schedule the menu testing appointment.
Add the process as a case-wide optional action.
D. Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel
process for providing the customer with the rental rate quote.
Ans:A,D
Q25) You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. Q28)
Select each Process Step on the left and drag it to the appropriate Flow Shape on the right.
Process Steps
Flow Shape
A user Enters information for an IT Request
Assignment
The System Evaluates the request type and urgency to Sub process
branch the process
The System calls a triage flow
Decision
The System notifies the user of the case status by
email
Utility
Q30) You have been asked to create a pie chart that shows the number of cases each manager has created. A list report
contains columns for manager name, case ID, and office.
How do you configure the list report in order to create the pie chart?
A. Summarize the manager name column.
B. Group the case ID column.
C. Summarize the case ID column. (Correct)
D. Group the manager name column.
Answer:C
Q33) A requirement states: The tax identification number must contain 10 digits.How do you configure the field to support
this requirement?
A. Set the minimum and maximum values to "10" in a text fieldB. Use an edit validate rule that validates the tax identification number pattern. (Correct)
C. Use a decimal property type and make the field required.
D. Configure a validate rule to test the tax identification number pattern.
ANSWER:B
Q34) Select the corresponding user interface (UI) action set component for each behavior in the Answer area.
Q35) How do you indicate the progress of a case towards resolution?
A. Design intent-driven user interfaces.
B. Configure a case notes field to capture progress information
C. Update the case status on the appropriate steps. (Correct)
D. Apply service levels to the assignment steps.
ANSWER:C
Q39) The inheritance path for an application contains four copies of the pyDefault data transformation that set property values
for two properties: Work item Urgency and Prefix.
If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency
and Prefix use crates an auto claim case?
A. Work Item Urgency =25, prefix = [no value]
B. Work Item Urgency =20, prefix =CC. Work Item Urgency =10, prefix = OD. Work Item Urgency = 25, prefix = C- (Correct)
ANSWER:D
Q40) Which two conditions do you test with a unit test? (Choose two.)
A. A property value is set correctly by a data transform. (Correct)
B. An application is successfully migrated to a test system.
C. A data page populates without any errors. (Correct)
D. An application displays user views for 20 users within three seconds.
ANSWER:AC
A. To display the destination value as the location value(Correct)
Q60) You are designing a form for an online bookstore to display new arrivals. In the form, the book cover pictures are
displayed in a row, like words in a sentence. Once the row reaches the full width of the screen, it wraps around to begin a new
row.Which layout do you use to display the book cover pictures?
A. Screen layout
B. Column layout
C. Dynamic layout
D. Repeating layout(Correct)
ANSWER:D
Q70) Which two requirements demonstrate the need to configure correspondence? (Choose Two)
A. Fax a new insurance claim to the auto repair shop. (Correct)
B. Assign a new insurance claim to a case worker to process.
C. Text the customer with status changes in an insurance claim. (Correct)
D. Phone a customer for additional information about the caw.
ANSWER:AC
Q75) Which two configurations do you use to validate the minimum age of a new potential customer in the
CollectAccountInformation assignment step? (Choose Two)
A. Create and Edit Validate rule to check the customer age.
B. Reference the Edit Validate rule on the CollectAccountlnformation flow action.
C. Reference the Validate rule on the CollectAccountInformation flow action. (Correct)
D. Reference the Validate rule on the CollectAccountInformation assignment.
E. Reference the Edit validate rule on the CollcctAccountlnformation assignment.
F. Create a Validate rule to check the customer age. (Correct)
ANSWER:CF
Q78) A survey is sent to a customer via email.How do you configure a solution to ensure the email includes the case ID for the
survey?
A. Create a required field for the case ID that must be entered by a user during the case process prior to
sending the survey.
B. Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
C. Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
(Correct)
D. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
ANSWER:C
4.A data page holds product information. The data page's Reload if older Than filed is
set to 15 minutes.
The data page is created at 06:12.
At 06:20 the user requests product information.
At 06:42 the user requests product information.
When is the data reloaded?
•
•
•
•
06:35
06:20
06:42
06:27
ANSWER:C
7
Match the following
a. Add JSP tags to an email
b. Reproduce a part of a form in the correspondence
c. Reference the LastName properrty in the correspondence
i. Source
ii. InsertProperty
iii. Insert Rule
a-i, b-ii, c-iii
a-ii,b-I,c-iii
a-i,b-iii,c-ii
a- i,b-ii,c-i
ANSWER:C
13.
Match the following
a.
b.
c.
d.
I.
II.
III.
IV.
•
•
•
•
Diamond Shape
Green Rectangle
Blue Rectangle
Orange Rectangle
Present a form to user to provide or review information about a case
Call a decision rule to determine the course of flow processing based on case data
Perform an automated system action on a case
Execute a subprocess, then return to the current process
a-I,b-ii,c-iii,d-iv
a-I,b-iii,c-ii,d-iv
a-ii,b-I,c-iv,d-iii
a-ii,b-I,c-iii,d-iv
ANSWER:C
14.
Which statement best describes the business value of delegation?
•
•
•
•
Allows users to direct case processing as dictated by the circumstances of each case
Allows business users to contribute to application design by specifying requirements
Allows managers to adjust application behavior in production to meet changing business needs
Allows stakeholders to approve process improvements to drive operational efficiencies
ANSWER:C
1.
data page holds product information and has the Reload if Older Than field set to 30
minutes. The data page is created at 7:43. The user then performs the following actions:
8:10 the user refreshes the product information
8:45 the user refreshes the product information
At what time is the data page reloaded?
•
•
•
•
8:10
8:45
8:40
8:13
ANSWER:B
4.
A restaurant has a case type that allows customer to book the dining room for events.
Customers provide basic information including party size and indicate whether they want the
restaurant to cater the event. If the catering is not required,they are given a rental rate quote. If
customers indicate that want the restaurant to cater the event, they must provide menu
preferences and schedule an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior?(Choose two)
•
Create a check box for customer to indicate whether they want the restaurant to cater the event.
Create a selection with the menu preferences and scheduling feature that has a Visible when
condition.
•
Create a check box for customer to indicate whether they want the restaurant to cater the
event. Add a decision shape that evaluates whether the customer checks the box.
•
Create a process for customers to indicate menu preference and schedule the menu
testingappointment. Add the process as a case-wide optional action.
•
Create a process for providing menu preferences and scheduling the menu appointment. Create
a parallel process for providing the customer with the rental rete quote.
ANSWER:AD
35.
Match the following
1. A user enters information for an IT Request
2. The system evaluates the request type and urgency to branch the process
3. The system calls a triangle flow
4. The system notifies the user of the case status email
a.
b.
c.
d.
Utility
Decision
SubProcess
Assignment
• 1-d,2-b,3-c,4-a
• 1-a,2-b,3-c,4-d
• 1-b,2-c,3-d,4-a
• 1-c,2-b,3-a,4-d
ANSWER:A
1
Description
A. A Numerically ordered list of customer accounts where the accounts related to one another
B. An unordered list of customer home,business and mailing addresses where each address contains the
street, city, state and postal code
C. The date of purchase on the expense report
Property Mode
i. Single Value
ii. PageGroup
iii. PageList
•
•
•
•
A-i,B-ii,C-iii
A-ii,B-i,C-iii
A-iii,B-I, C-ii
A-iii,B-ii,C-i
ANSWER:D
47
Match the following
Behaviour
1. Get Next Work
2. Required
3. Tab Key
UI Actions Set Component
A. Event
B. Action
C.Condition
•
1-A,2-B,3-C
•
1-B,2-C,3-A
•
•
1-C,2-A,3-B
1-B,2-A,3-C
ANSWER:B
48.
A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of
the door. Select the data page definition configuration settings to source a color drop-down list to minimize memory
usage.
Structure >> Page or List
Object Type >> ACME-Products-Data-Color or ACME-Products-Work-Color or ACME-Products-WorkColorFeedback Edit Mode >> Readonly Or Editable Or Savable
Scope >> Thread Or Requestor Or Node
•
•
•
•
•
•
Page, ACME-Products-Data-Color,ReadOnly,Node
List, ACME-Products-Data-Color,ReadOnly,Thread
Page, ACME-Products-Data-Color,ReadOnly,Requestor
List, ACME-Products-Work-Color,ReadOnly,Node
List, ACME-Products-Work-ColorFeedback,ReadOnly,Node
List, ACME-Products-Data-Color,ReadOnly,Node
ANSWER:F
3. Match the following
escription
1. Ordered list of single discount codes
2. Collection of related values that makes up a single employee record
3. An onordered list of customer home,work and mobile phone numbers
roperty Mode
A. Page
B. ValueList
C.ValueGroup
•
•
•
•
1-C,2-A,3-B
1-A,2-B,3-C
1-C,2-B,3-A
1-B,2-A,3-C
58.
An online retailer creates a case type that processes and manages customer orders.
The checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the
quantity of each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and
display the shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if
applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the
order. For each calculation, identify the appropriate chaining option to maximize the performance.
For each calculation, identify the appropriate chaining (Backword chaining or Forward Chaining) option to maximize
the performance.
A. LineTotal (Item price x quantity)-fc
B. Order total (Sum of line totals) -fc
C.Shipping charge (Calculated from decision rule) - bc
D. Sales tax(ordertax x taxrate) - bc
E. GrandTotal (order total + sales tax + shipping charge.) -- bc
1. Backward Chaining
2. Forward Chaining
Answer:
1.backward
chaining
Order total
Shipping
charge Grand
total
2.forward
chaining
Line total
Sales tax
• A-2,B-2,C-2,D-2,E-1
• A-2,B-2,C-1,D-1,E-1
• A-1,B-1,C-2,D-2,E-2
• A-1,B-1,C-1,D-2,E-2
ANSWER:
B 59.
Match the following
Report
1. The number of customer support request cases created per week
2. Average duration and timeliness per assignment
3. Top 10 merchants with highest percentage of fraud case
4. Total customer inquiry cases per state per
product line Type Of Report
A. Business
B. Process
1-A,2-A,3-B,4-B
1-A,2-B,3-A,4-B
1-B,2-A,3-A,4-B
1-B,2-B,3-A,4-A
ANSWER:D
65.
A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifyingthreshold, the
application is automatically approved. If the salary is below threshold, the applicant mustidentify a cosigner.Select two
configuration options that follow best practices to meet the requirement. (Choose two.)
•
•
Design a user view with an annual salary field. Create an optional action to collect
information about thecosigner and assign the action to the appropriate stage.
Create an assignment step for a loan officer to review the applicant’s annual salary and determine if
acosigner
is necessary.
•
•
Design a user view with an annual salary field and a section for cosigner information. Use a
VisibleWhen condition to display the cosigner section when the salary is below the threshold.
Use a collect information step with an annual salary field. Use a decision shape to
determine whether toadvance to a step to enter cosigner information or complete the
process.
ANSWER:CD
70.
In an application for configuring hardware equipment for new employees, the manager chooses a laptopmodel from a
drop-down list. The list of available laptop models is maintained in an external system andmay change over time.Which
of the following do you use as the data source for this drop-down list?
•
•
•
•
A data page
A local list
A data table
A data transform
ANSWER:A
3. You have been asked to create a report definition that includes information about the sales offices and sales
representatives. The manager wants to access the report in the Report Browser in the user portal. The manager also
wants to include the report in a new report category specifically for the sales group. What two configurations are
required to support this request? (Choose Two)
A. Select the option in the Report Browser that allows users to view your
report. B. Create a report category rule for sales office reports.
C. Select the report definition option that displays your report in the Report Browser.
D. Add a report category for sales group reports in the Report Browser.
ANSWER:BC
7
10. Which requirement is satisfied by configuring a service level agreement?
A. Requests from customers with elite status go to a dedicated work
group. B. A transaction review is completed within 24 hours.
C. Users are notified when they receive an assignment.
D. Transaction dispute cases are considered more urgent than address change cases.
ANSWER:B
11. When processing an auto accident claim, the system requires three approvals: Approval
from the adjuster who inspected the car, approval from the medical administrator who
provided medical care to the insured, and approval from the insurance agent who verified the
claim.
How do you implement the requirements so each approver can work
independently?
A. Create three parallel processes with approval assignments.
B. Route to a workbasket where all three roles have access.
C.Create business logic to route to the different approvers.
D. Create an approval step with cascading approval.
Note : Cascading is a multiple approval where approvals happens one after the other.
ANSWER:A
12. As part of the case design, after someone completes a purchase, the application
should send a confirmation email. How do you design the case life cycle to send the email?
A. As part of the stage configuration
B. As an alternate stage
C.As part of the case configuration
D. As a separate process step
ANSWER:A
17. While testing a business process to approve an expense report, you receive an error.
Which tool allows you to review the rule execution to determine the source of the error?
A. The Tracer
B. The Clipboard tool
C.The Application Profiler
D. The Dependency Analyzer
ANSWER:A
19. Which two conditions do you test with a unit test? (Choose
Two) A. A property value is set correctly by a data transform.
B. A data page populates without any errors.
C.An application displays user views for 20 users within three seconds.
D. An application is successfully migrated to a test system.
Note : C is related to Performance of the system. D is related to Application migration.
ANSWER:AB
20. You create an application to track package deliveries.
Choose three elements that are essential for this application. (Choose Three)
A. A delivery cancellation child case
B. A shipment tracking case type
C.A set of fields to capture the shipping details
D. A work party to represent the
E. A user view to enter the shipping details
customer
Note : We won't create case every time to check track package delivery.
ANSWER:B
CE 22.
1. Toggle design
2. Edit app name/Theme/Buildapp/ExportApp
3. Define and manage Data records in your app
4. Preview your app in device
5. Configure case types
6. Invite people to your
app 23.
29.
1. Present a form to the user to provide or review information about a case (Assignment green)
2. Call a decision rule to determine the course of flow processing based on case data. (Decision)
3. Perform an automated system action on a case(Utility Orange)
4. Execute a subprocess and then return to the main case (Subprocess…blue)
31. An applicant submits a loan request. The system validates information on the loan
application and calculates the credit score of the applicant based on credit reports and the
account history with the bank.
♦If the credit score is unacceptable, the customer is notified of the result and the loan
application is closed.
♦If the credit is acceptable, the loan application is forwarded to a loan officer for review.
♦If the loan officer approves the loan request, the loan application is sent to the
underwriting department for processing.
♦If the loan officer rejects the loan request, the customer is notified of the result and the loan
application is closed.
Select the case life cycle design that most closely follows the guidelines for identifying and
naming stages for the use case.
Ans : C (change 42rd question of cptest-1
accordingly) 32.
Consider the following scenario:
A customer files a fraud complaint. The complaint is investigated by a customer service agent.
♦The customer service agent may request additional information from the customer.
♦The merchant is notified and given 15 days to dispute the fraud claim.
♦If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted
to their account. How do you name the step where the agent investigates the claim for
fraud?
A. Investigate Claim
B. Claim Investigation
C.Fraud Claim
D. Investigate Fraud
Note : (Verb + Noun), There are many such questions where you need to identify more than one step name.
Do also remember naming conventions of Casetypes, Stage, Step, Process
ANSWER:D
38. In processing a parent case P-l, two child cases C-l and C-2 are created. Which of the following statements is
correct about the processing of P-l, C-l, and C-2?
A. P-l must be resolved before either C-l or C-2 can be resolved.
B. Either C-l or C-2 must be resolved before P-l can be resolved.
C.C-l must be resolved before C-2 can be resolved.
D. Both C-l and C-2 must be resolved before P-l can be resolved.
ANSWER
:D 40.
Ans : Action, Condition, Event
Note : Any layout can be converted to section. There will be tick symbol on layout that asks a purpose. You must
give a purpose, and system makes it a separated section.
48. Which of these options are typically configured on a dynamic layout? (Choose Two)
A. Align columns and rows to present data in a spreadsheet
B. Label Positioning
C.Number of columns in each row
D. Alignment of field values
Note : Labels are field values … Ref
:https://community.pega.com/sites/default/files/help_v717/definitions/d/dynamiclayout.
htm ANSWER:CD
49. You are building a form that contains a list of courses. Users will select the courses in
which they want to enroll. Which two tasks can you perform in Pega Express? (Choose Two)
A. Edit the field group list property and set data access to copy data from a data page.
B. Configure the view in Run mode and change the order of columns in the view.
C. Create a field group list property and make the property a data reference.
D. Enable section editing and configure the selection check box by removing the caption.
ANSWER:AC
51. In which two situations do you configure local data storage?
(Choose Two) A. Defining valid values for a property
B. Caching data retrieved from an external
system C. Storing reference data as part of
the application
D. Saving case data in an application
ANSWER:AC
52. A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form
that allows users to select a book by title.
How do you configure the form?
A. Add a drop-down control and source the data using a data page.
B. Add an auto complete control and source the data from the clipboard work
page. C. Add an autocomplete control and source the data using a data
page.
D. Add a drop-down control and source the data from the property value used in the control.
ANSWER:C
55. How do you propagate data to a new child case in Pega Express?
A. Configure a data page to copy specified properties.
B. Configure a case calculation to copy specified properties.
C.Configure the Update Case shape to copy specified
properties. D. Configure the Create Case shape to copy
specified properties.
ANSWER
:D 58.
59.An organization requests the following behavior for a case type that allows customers to
place orders for fulfillment.
When the customer logs in:
♦The application identifies the customer upon login.
♦The case type lists the last 10 orders placed by the customer.
♦The customer can select one of the previous 10 orders as the basis for the current
order. Select each piece of Information on the left and drag it to the appropriate
Clipboard Location.
Ans : CurrentOrder  UserPages, Customer Information  SystemPages,
PrevioiusOrders 
D
a
tP
A
g
e
s(Customer Information -> UserPage, CurrentOrder -> UserPages , Previoius
Order -> Data Pages)
NO.6 Which two dependencies do you directly enforce with a Wait step? (Choose Two)
A. Pausing a case until a predetermined time expires
B.Pausing a case until a user submits a specified value
Pausing a case until another case reaches a specified status
C.
D. Pausing a case until a new child case is created
Answer: AC
by a five-digit number.
A.
B.
C.
D.
Validate rule
Min/Max characters
Text data type
Edit Validate rule
Answer: D
IMPORTANT NOTICE
Feedback
We have developed quality product and state-of-art service to ensure our customers interest. If you have any
suggestions, please feel free to contact us at feedback@marks4sure.com
Support
If you have any questions about our product, please provide the following items: exam code
screenshot of the question login
id/email
please contact us at support@marks4sure.com and our technical experts will provide support within 24 hours.
Copyright
The product of each order has its own encryption code, so you should use it independently. Any unauthorized changes
will inflict legal punishment. We reserve the right of final explanation for this statement.
Pass Your Certification With Marks4sure Guarantee
of 31
Practice Test
Pegasystems - PEGAPCSA84V1
Question #:10
Select each description on the left and drag it to the correct field type on the right.
Answer:
Pass Your Certification With Marks4sure Guarantee
of 31
Practice Test
Pegasystems - PEGAPCSA8
Question #:19
A moving company provides customers with a tool that recommends a moving vehicle based on the number of
bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames,
mattresses, or couches. Based on the customer inputs, a decision table presents the customer with a recommendation.
Which two configurations, when applied in combination, apply to the decision table?
A. Create rows for the recommended moving vehicle.
B. Create a column for the recommended moving vehicle.
C. Create two columns, one for the number of bedrooms and one for whether the customer is moving heavy
furniture.
D. Create two rows, one for the number of bedrooms and one for whether the customer is moving heavy
furniture.
Answer: B C
Pass Your Certification With Marks4sure Guarantee
of 31
Practice Test
Pegasystems - PEGAPCSA84V1
Question #:52
A developer is attempting to reference a validate rule called ValidateCustomer from a flow action applied to a case type
class called ACME-IT-Work-Ticket. The case type class directly inherits from the Work- class. The case type class
does not contain a ValidateCustomer validate rule.
Place the classes in the order in which Pega searches for the ValidateCustomer validate rule. Answer:
Pass Your Certification With Marks4sure Guarantee
of 31
Practice Test
Pegasystems - PEGAPCSA84V1
ANS
Pass Your Certification With Marks4sure Guarantee
of 31
Practice Test
Pegasystems - PEGAPCSA84V1
24)How do you configure the UI so that the order items display is shared between the Payment view and Order Summary view?
A.Convert the Payment section layout that contains order items to a section, and embe
B. Build the Order Summary section with a layout inside to group the order items, similar to the Payment section.
C. Embed the Payment section in the Order Summary section.
D. Reuse the Payment section in the Order Summary view and use a disable when condition to disable payment information on the
Payment section rule.
Answer: D
44) In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a Purchase Request
case to 1.
ACTION – SET
TARGET – QUANTITY
RELATION- EQUAL TO
SOURCE – 1
58)In a Human Resources (HR) application, a business architect has developed a new process for the Onboarding case type. You
want to test the process and the fields to verify the UI elements collect expected results. When applied in combination, which two
configurations allow you to record a set of interactions and save the test results to verify the process functionality? (Choose Two)
A.Add explicit assertions on the UI elements
B. Create a unit test for the Onboarding case type
C. Create a scenario test for the Onboarding case type
D. Add validations on the UI elements
Answer: A D
Pass Your Certification With Marks4sure Guarantee
of 31
IT Certification Guaranteed, The Easy Way!
86