Software Requirement Specification
(SRS) for Oyo
1. Introduction
1.1 Purpose
The purpose of this document is to define the software requirements for the Oyo hotel booking
and accommodation platform. It serves as a reference for developers, testers, and stakeholders to
understand the system's functionality and constraints.
1.2 Scope
This SRS outlines the requirements for the core functionality of Oyo, including user registration,
hotel listings, booking management, and payment processing. It does not cover third-party
integrations or specific mobile application requirements.
2. System Overview
2.1 System Description
Oyo is an online platform that allows users to search, book, and manage hotel accommodations.
It provides a user-friendly interface for both customers and hotel owners.
2.2 User Roles
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Guest User: Unregistered users who can search and view hotel listings.
Registered User: Users who have created an account and can make bookings, manage
their reservations, and access personalized features.
Hotel Owner: Users who own or manage hotels and can list their properties, manage
bookings, and access property-related data.
3. Functional Requirements
3.1 User Registration and Authentication
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Users can create accounts with email or social media profiles.
Account verification through email or phone number.
Password reset and account recovery options.
User authentication and session management.
3.2 Hotel Listings
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Hotels can be listed with details such as name, location, pricing, availability, and
amenities.
Users can search for hotels based on location, date, price range, and amenities.
Detailed hotel pages with photos, reviews, and ratings.
3.3 Booking Management
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Registered users can make, modify, and cancel bookings.
Availability calendar for hotels.
Booking confirmation with email and SMS notifications.
Integration with payment gateways for booking payments.
3.4 User Profiles
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User profiles with personal information and booking history.
Ability to edit profile details and preferences.
Review and rating system for hotels.
3.5 Admin Panel
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Admin dashboard for managing users, hotels, and bookings.
Content management system for static website content.
Reporting and analytics features.
4. Non-Functional Requirements
4.1 Performance
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Response times for searches and bookings should be under 3 seconds.
Scalability to handle a large number of concurrent users and hotels.
99.9% system uptime.
4.2 Security
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Encryption of sensitive user data.
Protection against SQL injection and other common vulnerabilities.
User data privacy compliance (e.g., GDPR).
4.3 Usability
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Intuitive and user-friendly interface.
Mobile responsiveness for various devices and screen sizes.
Accessibility features for users with disabilities.
4.4 Reliability
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Regular data backups and disaster recovery procedures.
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Monitoring and error handling to minimize system downtime.
5. Constraints
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Compliance with relevant regulations and laws in the countries where Oyo operates.
Compatibility with popular web browsers and mobile platforms.
Integration with third-party services for payment processing and location data.
6. Glossary
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List of terms and acronyms used in the document.
7. Appendix
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Additional diagrams, mockups, or supplementary information.
This is a simplified example, and a real SRS document for Oyo would likely be much more
detailed and include diagrams, wireframes, and other relevant documentation. Additionally, it
should be developed in collaboration with all stakeholders, including developers, testers, product
managers, and legal teams, to ensure a comprehensive and accurate specification.