ENTR 8000 Lean Canvas Date: DIGITASK SERVICE Student name & #: Xyrene Joy Caluag Assignment #1 Problem Solution • Efficient distribution of information that can elevate guest experience • • Complicated errand and service request specifics in actual business for accommodation Unsupported distribution of information that are difficult to delegate and share in real time in motion In-efficient streamline operations of sending information that may lead to delay or miscommunication without any traces of record Existing Alternative • • • Additional manpower to delegate Communication using Mobile phone through viber, sms or any apps Radio frequency signals Optimize operational workflow with Documentation and tracker usage for enlisted request given Real time dashboards, scheduled equipment, Preventive maintenance orders to ensure work is execute properly in accordance to property standards Key Metrics • • • Service request recorded per day Updated in real time accomplishments and pending's Productivity level increase and comparative analysis Unique Value Proposition Web based internal system software to best record time of request and productivity Fast and efficient centralized information distributed to easily accomplished said task can lead to better and memorable experience gaining business revenue HIGH LEVEL CONCEPT Like same as an employees performance but its faster, Efficient, documented and Transparent with generated reports in one quick click. Unfair Advantage Modernize Operational system that can run smoothly at a push of a button with transparent record for improvement references and analysis for efficiency growth. Hotel Accommodation & Resorts Establishments Alternatives: -Open source Ticketing Systems Primary Users: help Desk agents Secondary Users: Extended customers Channels/ Distribution • • • • • Sales website and online promotion ad Telemarketing for the main target business and sending business proposal and demo with free trial Creating Clients contents feedback how the system made it more efficient with their business User referrals Word of mouth Cost Structure Revenue Streams Platform for maintenance Free trial usability testing within 30 days at$20/month per company New Upgrades standards efficiency updates Annually - 30-day Free trial at $20/month per company - Advertising revenue - Extended Maintenance support Based on the Lean Canvas by Ash Maurya, Leanstack.com Customer Segments Early Adopters Clients that’s has specific needs but cannot be addressed by most helpdesk software 1 ENTR 8000 Lean Canvas Instructions & Guidelines Project (Venture) Name: Problem Solution Unique Value Proposition Top 3 problems Top 3 features For the customer segment you are working with, describe the top 1-3 problems they need solved. Don’t fully defining a solution. Simply sketch out the top features or capabilities for each problem. Existing Alternative Key Metrics Single, clear, compelling message that states why you are different and worth paying attention. A good UVP gets inside the head of your customers and focuses on the benefits your customers derive after using your product. List how these problems are solved today Key activities you measure. List key numbers or percentages that tell you how well your doing. Unfair Advantage Can’t be easily copied or bought Date: Student name & #: Customer Segments or Target customers A customer is a someone that pays for your product. Channels/ Distribution Path to customers – (distribution) how does the product or service reach the customer? This is NOT how the product is promoted. Describe the segment specifically using demographic and psychographic descriptions. You can’t effectively build, design, and position a product for everyone. Early Adopters List the characteristics of your ideal customer Cost Structure Revenue Streams List your fixed and variable costs; other examples of cost measures are{ List your sources of revenue; other examples of cost measures are: Customer Acquisition costs Distribution costs Hosting People, etc. Revenue Model Lifetime Value Revenue Gross Margin Based on the Lean Canvas by Ash Maurya, Leanstack.com 2