n o i t a t n e s e r P TH TRUE MILK Lang Xi Trum Table of Content 01 Introduction 03 Competitor Analysis 02 PESTEL 04 Customer Analysis INTRODUCTION A corporation and also a joint stock company specializing in the production of milk, dairy products, and water “sữa sạch”, “sữa tươi nguyên chất từ thiên nhiên”, “thật sự tự nhiên”, “trang trại bò sữa ứng dụng công nghệ cao lớn nhất thế giới” Vission & Mission TH is a patriotic business group TH's projects mainly focus on applying high technology => create agricultural products with high output and quality towards sustainable development They position TH as "True Happiness" Source: True Book, 2020 Core Values For public health For true happiness Completely from nature Environmentally friendly Excellent mind-set and harmonised benefits Source: True Book, 2020 Products UHT fresh milk Pasteurized milk TH True nut TH True Yogurt TH Top Kid Products Ice cream Beverage TH true water Butter, cheese Chocolate Vietnam officially became the 150th member of the WTO CHALLENGE OPPORTUNITY ⇒ Reduced tax barriers helped Vietnamese dairy businesses access the supply of milk raw materials from abroad at lower prices (Bo Tai Chinh, 2006) TH True Milk must compete with similar products from foreign and domestic companies DEVELOPMENT PLAN FOR VIETNAM'S DAIRY PROCESSING INDUSTRY 01. Creating opportunities to expand cow farms and large self-sufficient raw material sources 02. Increase competitiveness and proactively integrate into the region ECONOMIC IN C O M E The average monthly income of workers in 2022 is 4.67 million VND, an increase of 11.1% compared to 2021 (Tong cuc Thong ke, 2023) ⇒ This has created a higher purchasing power in the market and led to more differentiated needs and desires from consumers ECONOMIC A T T U I O L N O P According to population forecasts for 20092049, with the average fertility plan, Vietnam's population will reach 95.3 million people in 2019; 102.7 million people in 2029, and 108.7 million people in 2049 (Tong cuc Thong ke, 2011) ⇒ The relatively rapid increase in population size will open up a large market for TH True Milk, creating opportunity to sell products and increase revenue 06 SOCIOLOGICAL MORE DEMANDING Makes people increasingly feel the need for health protection products as well as nutritional supplements as well as physical needs Helped TH True Milk quickly satisfy customers with the motto "clean milk." Vietnamese milk consumption demand in 2023 will reach about 28 liters/person/year, an increase of 8% compared to 2022. People have increased their awareness of nutrition and health, especially families with young children (A Global, n.d.) AFTER COVID-19 PESTEL Technological TH true milk is at the forefront at technology February 10, 2015, it set a record by establishing the largest high-tech dairy farm cluster in Asia Source: True Book, 2020 PESTEL Environmental In this regard, TH has paid attention to environmental protection and implemented measures to protect the environment and animal welfare during the production process. Source: True Book, 2020 PESTEL Legal TH True Milk has complied with regulations related to food safety, organic standards, and other regulations within the food industry. Source: True Book, 2020 Main Competitor Main Competitor A diverse range of products, including fresh milk, yogurt, nut milk, ... Primarily focuses on milk Specializes in producing energy and nutrition supplement beverages Primarily focuses on powdered milk such as fresh milk and yogurt Emphasizing the health benefits and quality of their fresh milk products Advertising how milk is rich in nutrients and supports children's height development Combines energy and health in their advertising campaigns, targeting young consumers and athletes Advertising the high quality and natural origin of their milk With a large market share and widespread consumption Focuses on the children's and family market Is primarily children and athletes Primarily being families interested in natural ingredients and quality Competitive landscape PRIMARY - DIRECT COMPETITOR: Diary products which have the same type of user SECONDARY - INDIRECT COMPETITOR: Same product categories but different of user types TERTIARY - REPLAEMENT COMPETITOR: Not in the same category but have potential to steal our user Customer Insight Product quality and nutritional value Many choices in shopping Products that are accessible and available Appreciate clear and transparent labeling on dairy products Market Segmentation DEMOGRAPHIC Gender: TH True Milk's target customers are all gender Age: Children, Teenagers, Youth, Mature, Older Income: Customers are those who can afford to buy the product Family Life Cycle : All the people who like TH True Milk . Education : All education in the country GEOGRAPHIC 01. 02. Vietnam milk market in 2022 Revenue structure of Vietnam dairy market Source : doanhnghieptiepthi.vn Behavioral Shopping behavior : + Home consumption channels + On-site consumption channels Shopping occasion : Buy products for meals Purchasing purpose: habitual and hobbies and problem-solving buyer groups Usage behavior: +Frequency of use: 1-2 times/day; 4-5 days/week. +Usage amount:10 liters/month or more. PSYCHOGRAPHIC TH True Milk's target customers belong to the careful, thoughtful, sensitive personality group