COMMUNICATION PROCESS, PRINCIPLES, AND ETHICS • • • • • • • • • 1. SENDER (ALSO KNOWN AS SOURCE, SPEAKER AND • ENCODER) • Source of information. • The person who intends to convey the message with the intention of passing information and ideas to others. Sender’s job is to conceptualize. • • The sender may want to ask him/herself questions like: What words will I use? Do I need signs or pictures? 2. RECEIVER (ALSO KNOWN AS LISTENER, READER, AND • DECODER) • The recipient of the message or someone who decodes the message. • • 4. • • • • NATURE OF COMMUNICATION Communication is related to human activity. Communication involves two or more parties. Communication could be a one-way or maybe a two-way process. The success of communication depends on a proper understanding of the parties involved. ELEMENTS OF COMMUNICATION 3. • COMMUNICATION The word communication came from the Latin word “communis” which means common or to “commune” or to come together or to share something in common. Communication is a process by which people send messages or exchange thoughts, feelings, and ideas using words, sounds, signs, or behaviors to someone else. It is reciprocal because we cannot separate communicators into sender and receiver. It is a process because it keeps on “evolving and changing”. It involves creating and sharing of meaning. The receiver is also responsible for providing feedback to the sender. Receiver’s job to INTERPRET. MESSAGE • Most vital element of communication. • It is the information, ideas or thoughts conveyed by the speaker in words or in actions. • the essence of communication is sending a message can be classified into two: verbal messages/cues • and non-verbal messages/cues CHANNEL • known as the pathway of the message the means by which the message is transmitted between the sender and the receiver Example: a message may be communicated in the form of a letter or an email or face to face in the form of a speech. often used interchangeably with medium In mass communication and most modern means of communication, the commonly identified channels are the internet, light waves, and soundwaves. Although many references define channel and medium synonymously, the two terminologies actually have distinct technical characteristics. o Channel is known as the pathway of the message o Medium is known as the form of the message. Example: James (source/sender) writes to his friend Henry (receiver). The post office or the logistics system is considered as the channel (the pathway), while the letter itself is the medium (the form). 5. NOISE (ALSO CALLED BARRIER OR INTERFERENCE) • any type of disruption that interferes with the transmission or • Interpretation of the information from the sender to the receiver. • Can affect the actual transmission of message or the understanding of the message • May be classified as total noise or partial noise interpretation o Partial noise: disrupts part of the message o Total noise: completely blocks transmission or interpretation Physical Noise • Noise that occurs in the environment such as loud music and people External around you. Noise • Ex. the sounds of heavy rain on a galvanized roof may inhibit the reading of a storybook to second graders Psychological Physiological Noise Noise Internal Noise Any mental factor affecting our ability to conceive ideas, encode a message and understand received messages. Ex. emotional instability, pain, mental disorder any distraction due to a physiological function that interferes with communication Ex. Hunger, fatigue, deafness Page 1 • 6. FEEDBACK • The reaction, response or information provided by the receiver. • Feedback is required to a communication for it to be successful. • Doesn’t end at the receiver giving feedback to the sender; it is a cycle 7. SETTING • the time, place and circumstances in which the communication takes place. can be further classified into two: environment and • context o Environment: the physical location where the communication takes place o Context: the situation in which the communication takes place MODELS OF COMMUNICATION ARISTOTLE’S MODEL OF COMMUNICATION • • • • • • Linear Communication/One-Way Process Considered as the simplest and most basic linear model of communication Also called SMR Model because of having only three elements: Sender, Message and Receiver Focuses on the sender and the message Used in public speaking (and mass communication in modern communication. No concept of communication failure like noise. Aside from similarities between the sender and the receiver, the model also recommends factors to consider to improve the development of message: content, elements, treatment, structure and code. SCHRAMM’S MODEL OF COMMUNICATION • • • • • Circular Communication, not linear The listener can both receive and send messages (in most instances) Communication is usually equal and reciprocal Messages require interpretation There are three steps for communicating: encoding, decoding and interpreting. HELICAL MODEL OF COMMUNICATION • • • Communication as a dynamic and non-linear process. Largely dependent on its past. The communication evolves in the beginning in some simple forms then the same process of communication functions and develops based on past activities. and BERLO’S MODEL OF COMMUNICATION • • • • • Linear Communication First conceptualized by David Berlo in the 1960s from Shannon-Weaver’s Model of Communication Also called SMCR Model because of its four main elements: Sender, Message, Channel and Receiver Emphasizes that the sender and the receiver should be similar in five aspects to achieve optimum communication: communication skills, attitude, knowledge, social systems and culture No concept of noise of feedback Page 2 Page 3