USAID Industry-led Skills Development Program Private Sector Engagement Framework Submission Date: September 3, 2021 Resubmission Date version 1: October 8, 2021 Resubmission Date version 2: November 19, 2021 Contract Number: 72011421C00002 Program Start Date and End Date: May 3, 2021 to May 2, 2026 COR Name: Marina Kutateladze USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 1 This document is made possible by the support of the American People through the United States Agency for International Development (USAID). The contents of this document are the sole responsibility of IESC and do not necessarily reflect the views of USAID or the United States Government. Prepared under the USAID Industry-led Skills Development Program Contract No. 72011421C00002 managed by the International Executive Service Corps (IESC). USAID Industry-led Skills Development Program Contact Rosa Chiappe Chief of Party 85 Z. Paliashvili St, Building #1, Second Floor Tbilisi 0162, Georgia Tel: (995) 595 922280 Email: rchiappe@iesc.org IESC Home Office Contact John Lindsay Associate Vice President International Executive Service Corps 1900 M Street, NW Suite 500 Washington, DC 20036 Email: jlindsay@iesc.org USAID Industry-led Skills Development Program Private Sector Engagement Framework Page 2 TABLE OF CONTENTS Table of Contents ...................................................................................................... 3 Acronyms and Abbreviations ................................................................................... 4 1. Introduction ........................................................................................................ 5 2. Background and Situational Analysis .............................................................. 6 2.1 2.2 Challenges to Business Growth ............................................................................................ 6 Skill Development System Reform ....................................................................................... 7 3. The Program’s Approach to Private Sector Engagement .......................... 7 3.1 3.2 3.3 3.4 Principles of Private Sector Engagement ........................................................................... 10 A Proactive Approach to Private Sector Engagement ................................................... 11 Engagement Models ............................................................................................................... 13 Areas of Private Sector Partnership in the Skills Development System .................... 15 4. Implementing Private Sector Engagement Activities ............................... 16 4.1 4.2 4.3 Cross-Cutting Support for Engagement ............................................................................ 17 Direct Private Sector Engagement Across Components ............................................. 18 Mechanisms for Engagement ................................................................................................ 20 5. Conclusion ....................................................................................................... 25 Annex A. Engaging with the Education and Training System ......................... 26 Annex B. List of Stakeholders Met ...................................................................... 28 USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 3 ACRONYMS AND ABBREVIATIONS ACT BSO CBO CDCS DO GOG IESC IRR IT MCC MEL NGO PfR PPP PSEF RFA SME TVET USAID WEF Analysis and Consulting Team Business Sector Organizations Community Based Organization Country Development Cooperation Strategy Development Objective Government of Georgia International Executive Service Corps Internal Rate of Return Information Technology Millennium Challenge Corporation Monitoring, Evaluation, and Learning Non-Governmental Organization Pay for Results Public-Private Partnership Private Sector Engagement Framework Request for Applications Small and Medium Enterprise Technical and Vocational Education and Training United States Agency for International Development World Economic Forum USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 4 1. INTRODUCTION The USAID Industry-led Skills Development Program (the Program) partners directly with the private sector to catalyze demand-driven development of industry-relevant human capital that contributes to high-value employment opportunities and increased economic competitiveness. The Program supports the private sector with demand-driven grants to meet businesses’ critical skill constraints through co-creation and co-investment in skills development solutions. To achieve these results the Program developed this Private Sector Engagement Framework (PSEF) to guide decision making and ensure the private sector is the Program’s core partner and an inextricable stakeholder in all program activities. The foundation of the PSEF is the key principles defined in the USAID Private Sector Engagement Policy1 and this framework directly supports USAID Georgia’s Development Objective 3 (DO3): Inclusive HighValue Employment Opportunities Provided Through Increased Economic Growth2. The Private Sector Engagement Framework puts the private sector in the driver’s seat, defining the key principles and methods of private sector engagement necessary to catalyze innovative approaches to skills development in Georgia. This means working hand-in-hand with the private sector to co-create and co-invest in the solutions to their most critical skill constraints. Guided by this framework, the Program works directly with the private sector as a dynamic source of ideas, innovation, expertise, investment, and resources that will continue to yield growth and employment results long after Program support has ended. To do so, the Program is designed to address the business case for skills, piloting and scaling employer-led solutions to the skill constraints hindering Georgian economic growth and propel Georgia forward on its journey to self-reliance. This includes a commitment to developing “win-win” solutions that make business sense while addressing development challenges. By building lasting partnerships within the private sector, the Program ensures that investments in Georgia’s skills ecosystem are sustainable and lead to long-term growth. The PSEF is a living document that continuously guides Program’s engagement with the private sector. It will be enriched and adapted as circumstances change, ensuring that the Program is able to continuously identify the most sustainable business solutions. “A vibrant and diversified domestic private sector is an important pillar of self-reliance. Local private-sector actors generate revenue, jobs, innovation, services, and opportunities within every economy and community with which we work. A vibrant local private sector stimulates entrepreneurship, replication of successful business models, and the growth of small and mediumsized enterprises (SMEs). - USAID Private Sector Engagement Policy 1 USAID Private Sector Engagement Policy. https://www.usaid.gov/sites/default/files/documents/1865/usaid_psepolicy_final.pdf 2 USAID Georgia Country Development Cooperation Strategy, May 2020 – May 2025. https://www.usaid.gov/sites/default/files/documents/CDCS-Georgia-MAY-2025.pdf USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 5 2. BACKGROUND AND SITUATIONAL ANALYSIS Over the past twenty years, Georgia’s emergence from a stagnant post-Soviet economy into a market-driven one has been impressive, yet rocky. Economic growth stalled in 2008 and in 2015 yet recovered both times, and as of 2019, the economy was growing at an annual rate of 5.5%. At that time nowhere was Georgia’s economic resurgence more visible than in the key sectors of Information Technology (IT), Tourism and Hospitality, Transportation and Logistics, Shared Services, Finance and Banking, Creative Industries, and Light Manufacturing. Then, in 2020 the COVID-19 global pandemic impacted Georgia heavily; lockdowns, an abrupt stoppage of international tourist arrivals, and weak external demand drove an economic contraction of 6.2% that year. The good news is that Georgia is returning to growth with the economy expanding by12.2% since the beginning of 2021.3 Currently, there are 723,067 registered enterprises in Georgia, of which 274,152 are legal entities (38%) and 448,915 are sole proprietors (62%). In 2017, the National Statistics Office of Georgia introduced a new enterprise classification system, defining small enterprises as those with up to 50 employees and up to 12 million GEL of annual turnover, medium enterprises are those with up to 249 employees and up to 60 million GEL of annual turnover, and large enterprises are those with anything more. Based on this classification, 55.5% of total annual business turnover comes from large enterprises, 19.3% from medium enterprises, and 25.2% from small enterprises. In terms of employment, 35% of private sector employees work for large enterprises, 20.2% for medium enterprises, and 44.8% for small ones. While the total number of medium and large businesses in Georgia is relatively low, they have an outsized impact on both economic growth and employment creation. 2.1 Challenges to Business Growth Georgia is ranked an impressive 7th among 190 economies in the World Bank’s Ease of Doing Business indicators – a testament to the progress that has been made in the business enabling environment. However, there are many issues that the Ease of Doing Business indicators do not measure, and the Georgian private sector still struggles to grow and be competitive. The 2018 World Economic Forum’s (WEF) Global Competitiveness Report takes a more comprehensive look at business constraints and ranks Georgia at 66th out of 140 economies. In this broader assessment, Georgian businesses identify their key constraints as (1) the difficulty accessing capital; (2) a lack of workforce diversity; and (3) the low quality of vocational training. Georgian businesses are struggling to find workers with relevant skills; 43% of Georgian firms identified an inadequately educated workforce as a major constraint, more than double the global average of 21%.4 The fact is that employers cannot rely on Georgia’s education and training system to understand their skill needs and deliver training that is relevant for current and future market demand. To cope with the failure of the public sector to produce a work3 GeoStat. Rapid Estimates of Economic Growth July 2021. https://www.geostat.ge/media/40152/Rapid-Estimatesof-Economic-Growth%2C-July-2021.pdf 4 World Bank Enterprise Survey 2020. https://www.enterprisesurveys.org/en/data/exploreeconomies/2019/georgia#workforce USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 6 ready labor force, a few businesses have begun to develop their own solutions, creating training courses or starting their own training centers such as Tegeta Motors, TBC Bank, BK Construction, and Adjara Group. Enterprise surveys have shown that adequate workforce skills are critical for Georgian employers, with approximately 70% of Georgia’s firms reporting that the knowledge provided by the education system is outdated, while 66% complain that labor market entrants do not have practical skills or lack the skills needed by employers. Innovative firms struggle most to identify workers with the right skills. Among innovative firms (defined as those introducing a new product or process in the previous 12 months), one in four Georgian employers reports having major difficulties in finding qualified workers. For traditional firms, the problem seems less severe, and the percentage drops to 15%. The fact that innovative firms are the most affected by the skills mismatch suggests that the lack of relevant skills is likely to hamper future economic growth and the creation of high-value employment in Georgia. 2.2 Skill Development System Reform Prior to 2014, the private sector was not a significant partner with the Government of Georgia (GOG) in the skills development system. Qualifications and education programs were developed in isolation without industry participation and skills development programs did not sufficiently incorporate private sector needs. As a result, businesses began developing their own internal training programs, providing on-the-job training or standalone courses with the intent to create their own pool of labor that they could directly hire. For modern skill development systems to be effective, they must be demand-driven and recognize the importance of coinvesting with the private sector. Georgia is prioritizing a shift toward private sector-led training and within the reform process, the GOG acknowledges that the engagement of the private sector needs to be the main driver for achieving success. In 2015, the Technical and Vocational Education and Training (TVET) Public-Private Partnership (PPP) strategy was developed, which contained critical PPP modalities that the GOG can offer to the private sector. A new Skills Agency has been established collaboratively with the private sector, which has created expectations of greater private sector input. Building on this foundation, the Georgian private sector has slowly started to take the lead in skills development, and initial results are now becoming apparent (for example, the Railway Transport College, Gudauri College, BP Training Center, College Construct2), with more than 600 students enrolled in work-based learning programs in the tourism, construction, agriculture, and transport and logistics fields. However, despite these promising early results, there is still much work to be done to ensure effective private sector engagement and partnership. 3. THE PROGRAM’S APPROACH TO PRIVATE SECTOR ENGAGEMENT The USAID Industry-led Skills Development Program puts the Georgian private sector in control, developing demand-driven solutions to overcome the critical skill constraints USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 7 businesses face for continued growth and competitiveness. Given the highly dynamic political and economic situation in the country, coupled with sector-wide COVID-19 disruptions, it is vital to identify current private sector needs through evidence-based research and analysis. As such, two of the USAID Industry-led Skills Development Program’s first steps in the engagement process have been to undertake an intensive series of over 100 private sector and stakeholder consultations as well as to work in collaboration with resource partner Analysis and Consulting Team (ACT) to analyze insights from the private sector and collect data on core skill constraints. As such, a combination of the primary and secondary research methods was applied to define priority economic sectors and identify constraints associated with private sector engagement in skill development. The first stage of the constraints research focused on priority sector identification using a sector selection tool, which laid the foundation for prioritizing high-growth sectors of the Georgian economy and identifying opportunities where interventions will produce measurable reductions in businesses’ critical skill constraints. The tool was utilized to identify which sectors are the largest employers; which are the most competitive in export markets; and where there is the greatest potential for growth, for job creation and, ideally, employment of the target population. As a result of the analysis, the Program identified the following sectors5 as those with the potential for growth. These sectors are being used by the Program in the engagement, decisionmaking, and planning process, however, Program activities are not limited to only these sectors: ● Financial and insurance activities ● Health ● Wholesale and retail trade ● Repair of motor vehicles and motorcycles ● Accommodation and food service activities ● Manufacturing ● Electricity, gas, steam, and air conditioning supply ● Agriculture, forestry, and fishing ● Information and communication ● Transportation and storage A second round of data collection activities with a focus on private sector engagement constraints was conducted with businesses in the identified sectors. This second round utilized surveys and in-person interviews to engage representatives of medium and large-sized businesses operating in the identified sectors in five regions of Georgia. Besides private businesses, stakeholders including sectoral business associations and unions were also engaged 5 Sector prioritization techniques based on primary and secondary data analysis were used. Economic activities were classified using NACE rev. 2 categorization and then ranked. Ranking was based on ten criteria and more than 20 sub-criteria. The ten criteria included: Engagement Potential; Employment Potential; Replication and Adoption Potential; Potential for future skills needs; Positive Impact on Women, Youth and Minorities; Global Prospects and Internationalization Potential; Regional coverage; Program Impact Analysis; Possible Exclusionary Factors; and COVID-19 Impact on Sectors. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 8 by the study. A total of 45 private sector and stakeholder meetings were conducted in the second round of data collection. Through these meetings and engagements with businesses, several common skill development issues were identified: ● Most small and medium enterprises, and many large enterprises, lack sufficient human resource capacity to individually address skill development issues and deliver internal training programs. The staff members who work with new employees to transfer knowledge and skills also lack theoretical knowledge and have almost no qualification in training delivery. To address this constraint the Program will facilitate capacity building within businesses to build internal human resource or training capacity as part of the cofunded grant projects. ● Engaging the private sector in partnerships for skills development has been challenging as employers are concerned about allowing outsiders into their business operations and potentially having an impact on businesses’ financial returns. In addition, human resources issues are a sensitive topic for employers, with potential business or legal impacts. To address this perception and motivate businesses to enter into partnerships, the Program has an intensive direct-engagement process with businesses that is paired with broader awareness-raising and communication initiatives. The Program utilizes the ‘language of business’ to speak with businesses about the bottom-line benefits of private sector-led skills development. ● Businesses reported they are not getting motivated young trainees with well-thought-out and realistic ideas about the career and professional pathways available to them. Consequently, young people enter businesses with unrealistic expectations and employers are frustrated. At the same time, employers are having a difficult time convincing young people to go into skilled professions that may pay well but are not seen as ‘prestigious’, making it impossible to meet their needs for skilled workers. To address this constraint the Program will undertake awareness campaigns with youth and their families and potentially integrate career services. ● Many business owners view the education and training system in Georgia as a service that should be ‘owned’ and ‘financed’ by the public sector, and that it is not the responsibility of businesses to invest in skills development. In addition, businesses are reluctant to allocate their limited financial and human resources into external skill development programs because of the low quality of the training programs and the lack of motivation among students. To address these concerns the Program has structured the grants program so that all grants include co-investment from the private sector, and structured the grants process, to begin with smaller investments to test the business case for innovative ideas before then moving to larger co-investments. The grants program is detailed in section 4.3. ● Many training providers do not understand the market demand for skills and lack the flexibility and customer orientation to adapt and respond to business needs. Businesses who have worked with training providers, especially public ones, found these institutions had little interest in achieving mutually beneficial results. As reported by businesses, “trainees are placed in companies without the necessary training and support for on-the-job success.” To address this the Program will prioritize partnership models that ensure the USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 9 private sector has equal input into decision making around course development, training of trainers, training facilities, quality assurance mechanisms, among other training-related decisions. ● Businesses reported that partnering directly with public sector training providers is a challenge as these types of partnerships often come with a heavy administrative burden. To address these issues the Program identifies training providers who are ready and willing to work with the private sector and actively facilitates partnerships to reduce transaction costs and information asymmetries around partnerships. 3.1 Principles of Private Sector Engagement The overarching goal of the PSEF is to advance private sector engagement by identifying and elaborating the key elements of successful partnership for the Program. To provide a foundation for effective engagement, the Program developed the following four Principles of Private Sector Engagement to guide the Program at every stage activity design, implementation, and decision making: Principle Engage Early and Often Incentivize and value Private Sector Engagement throughout planning and programming Expand the use of USAID’s approaches and tools that unlock private sector potential Build on the evidence of what works, and what does not, in Private Sector Engagement Approach Be Proactive - The Program employs a “Be Proactive” approach with a simple premise of implementing direct engagement with businesses that will develop a high rate of interest within the private sector to participate in the grant programs. Proactive initiatives include private sector targeting, marketing of the Program, communications, direct outreach and meetings, partnerships with business and sectoral associaitons, and public events. Listen and Respond – The “Listen and Respond” approach incentivizes private sector engagement by increasing ownership and showing appreciation for the value of their engagement. The main tool for “Listen and Respond” is the Consulting Council, an advisory structure fully driven by the private sector. The Council is there to guide the Program to be as responsive as possible and adapt continuously to new evidence, opportunities, or circumstances. Council interactions and direct engagement with businesses will be used to guide the Listen and Respond approach. The Council is detailed in section 4.3. Co-Create and Support – The “Co-Create and Support” approach facilitates engagement and investment decision-making by the private sector through creating and offering financial and nonfinancial tools that help guide private sector investment decisions. The tools adopted by the Program include cost benefit and other financial assessments, facilitating leverage from the third parties, and engagement in grants schemes. Pause and Reflect – In addition to incorporating feedback received from the Consulting Council, the Program team will hold regular “Pause and Reflect” sessions. The purpose of these sessions is to provide learning opportunities where the team reflects on successes, challenges, and proposed solutions to ensure adaptive USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 10 management throughout the life of Program. Prior to these Pause and Reflect sessions, the Program team will solicit feedback and data from private sector partners through targeted Monitoring, Evaluation, and Learning (MEL) activities and routine data collection processes. Effective partnerships are built on trust, credibility, and transparency. The Program recognizes that success hinges on its ability to build trust and “speak the language of business” with the private sector and to view engagement opportunities through a business lens. When using the principles above to develop constructive partnerships with the private sector, the Program will include mutual benefits, common agreed-upon and clearly defined objectives, roles, and responsibilities, regular communication, and a collaborative approach toward risk management and sustainability across all activities. 3.2 A Proactive Approach to Private Sector Engagement The Program undertakes specific proactive approaches to engagement that meet businesses where they are. Through these proactive approaches, the Program actively and intensively identifies and engages with businesses to understand and address their core skill challenges to ensure solutions are aligned with core business operations. Some solutions will be solely private sector led, while others will be in partnership with education and training institutions. The graphic below outlines the Program’s proactive approach to engagement. The Program’s Proactive Approach to Private Sector Engagement Business Targeting – The Program actively and continuously identifies and targets private sector partners, including both individual companies and business associations. The purpose of USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 11 business targeting is to ensure the Program is marketing private sector engagement activities as effectively as possible by identifying and targeting companies and business associations with high levels of willingness and capacity to co-design and co-invest in demand-driven solutions. Business targeting allows the Program to be as cost and time efficient as possible and utilizes the following criteria: ● Companies: o Scale, sector, and geography of operation – larger companies or groups of companies are given priority. o Potential for more value addition, production, and profitability growth if skilled workforce is in place. o Job opportunities with emphasis on high-value jobs, especially for priority populations. o Capacity to, or interest in, investing in business expansion. o Forward and backward linkages along the value chain. o Viable for future skills needs and international certification. ● Business Associations: o Sustainability – establishment and operation history, income generation scale, and structure (membership fees vs grants). Priority is given to associations that are supported by a membership base, including interest and dedication of members to invest time in the association’s work and pay membership fees. o Membership – number and profile of paying members. o Organizational structure, capacity, and leadership – management experience, existence of sectorial committees or other working structures, range of services offered to members, record of implemented projects/activities. o International affiliation – membership and participation in international associations is desirable. Direct Marketing – Direct marketing involves actively advertising and encouraging the private sector to engage with the Program. Direct marketing helps the Program generate a pool of potential private sector partners who are interested in applying to the competitive grant schemes. Shares information about the opportunities the Program offers to invest in skill development – or to partner with skill development institutions – and focuses on the business case for investments in skills. Facilitating Leverage From Third Parties – Optimizes Program investments through third-party leverage and creates additional incentives for the private sector to co-invest. Illustrative examples of third-party leverage may include: the State Employment Agency paying for internships; the Gudavadze-Patarkatsishvili Foundation financing teacher capacity building; and others. Data-driven Investment Decision Making – The Program uses customized modeling software to help private companies make investment decisions through a cost-benefit analysis that utilizes internal rate of return (IRR) metrics that project the bottom-line returns on investments in skills. The cost-benefit model is based on a simplified internal IRR analysis allowing the business and the Program to estimate investment returns. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 12 Facilitating Effective Employer-Training Provider Partnerships – While implementing the demand-driven grant schemes, the Program will encounter cases where there is a need to facilitate partnerships between the private sector and public training providers. Understanding the challenges of such partnerships, the Program will facilitate effective and results-oriented public-private partnerships that provide in-demand skills to the private sector. A business consulting company will be identified and engaged when necessary to facilitate the partnership formation process. Private Sector Consultations – The Program will work directly with a select number of business leaders who are passionate and engaged in skills issues. These leaders will constitute a consulting council for the Program providing direct feedback from the private sector’s perspective. This advisory council will provide consistent and timely advice regarding shifts in the demand and types of skills necessary for business growth and provides an opportunity for the business leaders to be active leaders in the Program and advocate for private sector interests. Advice and feedback provided will help the Program improve targeting, engagement and implementation in a step-by-step fashion over the life of the program. Continuous Communication and Outreach – Proactive communication and engagement strategies engage in a permanent process of feedback with the private sector. The information shared is aimed at highlighting opportunities for private sector engagement in skills development, international best practices, and success stories, and the information received is used to refine and target Program grants and activities. 3.3 Engagement Models The private sector has an important role to play in promoting quality skills development both as an employer and a training provider. The USAID Industry-led Skills Development Program recognizes the importance of public-private partnerships between employers and formal education and training providers to ensure institutional skills developed are demand-driven and address the core constraints businesses face. The private sector typically undertakes skills development initiatives through one of two different modalities: (1) Independent Engagement, where the private sector, individual company or business association, develops and implements solutions to skills development internally and independently, without partnership with education and training provider institutions; and (2) Partnership, where the private sector collaborates with education and training providers to collaboratively address skill development issues. These two models are elaborated below. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 13 Independent Engagement Model – Private sector Independent Engagement undertakes training and other upskilling activities Model: The private sector independently without partnership with an established addresses skills development formal sector education and training provider. A few independently. Georgian businesses, frustrated with the public training Example: The Adjara Group system, have opened their own training facilities (Adjara opened the Academy, which Group, Tegeta Motors, TBC Bank, etc.). When acting has two units; (1) a Staff independently, employers typically only engage the Development Center with education system informally and develop skills based on training and coaching and (2) a their own business needs and don’t offer an officially Vocational Educational Institute with a culinary school. recognized qualification. This model is quite widespread and serves as an existing solution for the private sector to deal with a supply-demand mismatch. This is a direct result of the perception held by the private sector that the formal education sector is too bureaucratic to engage with directly. Companies avoid linkages with accreditation mechanisms because the regulatory environment is not easy for individual businesses to navigate. They prefer to act independently and satisfy their own needs for particular skills or job specializations. Benefits of the independent engagement model include ensuring relevance and quality of skills as the employers themselves are engaged in the training design and delivery process and control the quality of the skills they teach. There are challenges related to the model; often the training and facilities are relatively high cost and the burden of managing the training falls completely on the employer which the company must balance in addition to managing their core business activities. Partnership Model – The private sector addresses a skill issue in partnership with local or international education and training providers to develop and deliver training programs on a sector or regional level. Typically, it is the partner delivering the training in an off-site and separately managed school or training facility. This more complex model involves several partners coming Partnership Model: The together to design and deliver successful workforce private sector addresses skills development activities. In partnership models, parties development in close cooperate to share resources and responsibilities across collaboration with relevant activities, which enables improved function and higher quality stakeholders, including education institutions. outcomes. The private sector is a critical partner in this model as they are the most familiar with the occupational Example: Construct2 profiles and skill needs of their respective businesses. They College partnered with BK are the most qualified to design the standards needed for Construction company to coeach profession, engage in the development of the learning design courses and upon outcomes and educational programs, and deliver graduating, students will opportunities for practical skill application. Employers are receive full-time employment. also proactively engaged in quality assurance through participation in the assessment process (qualification exams). In this model. education and training providers tend to lead on the selection and intake of USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 14 students and delivery of training courses. Responsibilities are shared according to the strengths that each of the different stakeholders possesses (for example, education institutions offer qualified teachers with pedagogical skills, while employers provide deep technical knowledge of occupational and skill needs). The Partnership Model of engagement is beneficial for both parties because (1) businesses invest in education and take responsibility to co-manage the training; and (2) the training providers or schools directly partner with private sector helping ensure quality and relevance of the training programs. This mechanism reduces the burden on the private sector, particularly through cost- and effort-sharing with the training provider or school. In 2015, the Ministry of Education and Science began promoting a PPP model to provide a mechanism for the GOG and private companies to share the responsibility and costs of establishing and operating TVET centers. There are four successful projects based on this model so far: Construct2– College in Imereti Region, Railway College in Tbilisi, Adventure Tourism College in Gudauri, and Tbilisi Training Center with BP. 3.4 Areas of Private Sector Partnership in the Skills Development System When done effectively, engaging the private sector in partnerships for training development provides for better alignment of demand and supply and improves the access, relevance, and quality of education. To do so, the private sector needs a clear understanding of where and how they can allocate their resources to partner with the skills development system. Despite the desire and need for businesses to engage more in the skills development system, it is often the case that businesses do not know where and how they can effectively engage with education and training providers. The table below outlines the three key phases of the education cycle (design, delivery, assessment) which can serve as initial entry points for the partnership to guide private sector engagement in the education and training system. Training Cycle Entry Points for Private Sector Engagement Identifying needs and designing Examples: Engagement in the development of a critical training programs skills identification system, identification of new qualifications and elaboration of qualifications frameworks, development of training programs (shortterm and long-term). Partners: Private sector (companies and business associations), sector skills organizations, education institutions, other training and service providers. Mechanisms: technical expertise, digital instruments. Delivering the training programs Examples: Engagement in work-based learning, apprenticeship and internship programs; delivery of short-term and long-term courses to address the needs of businesses; feedback on training programs to ensure relevance to business needs. Partners: Private sector (companies and business associations), education institutions, other training providers. Mechanisms: Training activities and other forms of education program delivery. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 15 Assessment of knowledge and skills/final product quality Examples: Engagement in verification of the knowledge acquired; quality assurance of competency standards; testing and award of qualifications. Partners: Private sector (companies and business associations), sector skills councils; education providers, relevant service providers. Mechanisms: formal and non-formal verification meansexams, quality assurance, etc. Annex A Engaging with the Education and Training System has a more specific list of the types of education and training sector activities within which private sector partnership could improve system functioning. This list will be the basis for a fact sheet that will be disseminated to employers to increase awareness of entry points for independent engagement and/or collaboration with education and training providers. Areas of engagement within the education and training system may differ from this list since the source of innovative solutions is the private sector. The Program does not exclude other approaches and thematic areas that may be of interest to employers. 4. IMPLEMENTING PRIVATE SECTOR ENGAGEMENT ACTIVITIES The Program’s activity implementation is guided by the learnings and knowledge generated through the more than 100 private sector and stakeholder meetings held during the initial five months of the Program, a cross-sectoral constraints analysis, and a landscape mapping, allowing the Program to better understand and evaluate business strengths, constraints, and plans for growth. The Program has met with individual businesses and business associations, GOG representatives at the national and regional levels, education and training providers, USAID and other development partner programs, and community-based organizations – see Annex B for a list of meetings. These meetings serve a dual purpose of both information gathering and engaging of potential partner sector partners. Meetings with the central or local GOG representatives, partner USAID programs, training institutions, and community-based organizations are also critical for effective targeting and direct marketing work. For example, the Ministry of Economy and its agencies (Enterprise Georgia, GITA) has committed to giving the Program access to their partner companies and supporting communication. In addition, regional governments are expected to help reach out to regional businesses, and USAID programs can provide introductions to their partner companies and information on skill development initiatives that could be upscaled. The Program expects training providers to communicate the opportunities the Program offers with their private sector clients and develop partnership opportunities. As a result of these meetings and the analysis of available information, the below-listed private sector representatives are being targeted by the Program for direct engagement and follow-up: 1. Commercial Banks: Bank of Georgia, Liberty Bank, TBC Bank. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 16 2. Companies: Adjara Group, Aversi, Evex, APM Terminals, Knauf Georgia, Sakcable (Georgian Cable), EnergoPro Georgia, RETCO, Tegeta Motors, Ordunet, Georgian Railway, Pace Group, Georgian Industrial Group, BK Construction, Socar, BP, Marriott, Sheraton, Radisson, Hilton, Ferrero Rocher, Georgian Manganese, Blauenstein, Gulf Georgia, Le Roche, A’Row Management Group, Herbia, Imereti Agro Zone. 3. Business Associations and Chambers of Commerce: Business Association of Georgia, Georgian Distributors’ Association, Georgian Farmers’ Association, IT Association, Fintech Association, Georgian Restaurants’ Association, Infrastructure Association, Georgian Chamber of Commerce and Industry, American Chamber of Commerce in Georgia, Association of Milk and Dairy Products' Producers. This is an initial list of targeted private sector representatives as of September 2021. The Program will continue identifying more engagement opportunities throughout the life of the Program. 4.1 Cross-Cutting Support for Engagement The issues businesses raised during the Program’s direct meetings and in the findings from the constraints analysis have tended to fall into two broad categories. The first are cross-cutting issues while the second are firm-specific issues. To ensure cross-cutting issues are addressed, the USAID Industry-led Skills Development Program has developed the following cross-cutting engagement matrix. This matrix guides the implementation of Program activities and grant schemes and responds to the cross-cutting engagement issues as identified by the Georgian private sector. CROSS CUTTING SUPPORT FOR ENGAGEMENT Awareness raising around Objective: Respond to constraints related to a lack of clear the business case for understanding within the Georgian private sector of the costs investing in skills (expected and benefits of investing in skills and possible engagement models. costs and benefits) Partners: Private companies, business associations, Business Support Organizations (BSOs). Mechanisms: Direct marketing, seminars, workshops, communication, outreach campaign, and cost-benefit tools. Building private sector Objective: Respond to constraints related to a perspective in ownership throughout the the Georgian private sector that skills development is the sole skill development system responsibility of the public sector and is supported by taxes, and thus they should not have to invest in skills development. At the same time, the private sector feels shut out of decision-making around skills development by public sector education and training providers. Partners: Private companies, business associations, BSOs, Skills Agency, the GOG. Mechanisms: Direct marketing, consulting council, seminars, workshops, communications and outreach campaign. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 17 Co-funding with the private sector as engagement risk reduction Technical Assistance and Capacity Building Objectives: Many Georgian companies are not ready or willing to take on the full cost of engaging in skill development programs – they want to invest in what they know works and not take on the full financial burden and risks associated with engagement in a new field of activities. Partners: Grantees, other leveraging partners. Mechanisms: Competitive grants scheme co-funds that assume half of the financial risk of testing the solution, resources of leveraging partners (third parties) also reduce risk. Objectives: Respond to constraints related to the lack of knowledge and capacity within individual businesses to implement an effective training program. There is also a lack of capacity of training providers in knowing how to work with the private sector and provide quality demand-driven training. Partners: Private companies, business associations, BSOs, Skills Agency, the State, training providers, Non-Governmental Organizations (NGOs). Mechanisms: Technical assistance and capacity building activities that are built-in to grants that build internal capacity among businesses to implement their own training programs. 4.2 Direct Private Sector Engagement Across Components The USAID Industry-led Skills Development Program directly partners with the private sector to produce industry-relevant human capacity that contributes to high-value employment opportunities and increased economic competitiveness. The Program achieves this by systematically engaging employers to equip Georgians with skills demanded in sectors with high growth potential and through the creation and replication of direct linkages between training programs and employment opportunities. Program activities are organized into the three component-level objectives listed below. Within these three components, the Program’s competitive and demand-driven grants scheme is the primary operational tool for private sector investment in skills. Component 1: Incentivize private sector engagement in skills development. Component 2: Establish skills training programs demanded by the private sector. Component 3: Increase access to training opportunities for rural and priority populations. The USAID Industry-led Skills Development Program is unique in its approach of using demanddriven grant schemes as the primary mechanism to incentivize skills development in the private sector. Requiring cost-share (often 1:1) ensures that private sector partners are brought into the process and feel sustainable ownership over the outcomes. With grants as the implementation focal point, the Program’s proactive approach to private sector engagement is incorporated across all three Program components. However, for management purposes leading engagement roles are assigned to Program components as detailed below. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 18 Component 1: Incentivize private sector engagement in skills development. ● Leads initial interactions with the private sector including business targeting and direct marketing. ● Coordinates the Component 1 competitive grants, pilots innovative private sector solutions to skill constraints, and incentivizes the private sector to undertake risk associated with innovation and engagement in new skills development programs. ● Enables coordination with business leaders providing advice to the Program’s through a consulting council, eliciting feedback and advice on skills and activites. Component 2: Establish skills training programs demanded by the private sector. ● Leads the development and utilization of cost-benefit and IRR modeling software. ● Facilitates partnerships between business and learning institutions such as TVET institutions and colleges to design and deliver training programs that meet current and projected private sector skills needs. ● Coordinates Component 2 grants scheme aimed at developing and implementing shortterm and long-term training programs, including but not limited to upscaling of successful skill development models coming from Component 1. Component 3: Increase access to training opportunities for rural and priority populations. ● Actively takes part in business targeting within rural and targeted regions including potential business referrals to the Component 1 and 2 grant programs. ● Leads activities aimed at leveraging additional resources from third parties. ● Coordinates Component 3 grant schemes aimed at replicating successful private sector engagement models in rural regions and with target populations, including but not limited to those tested and implemented under Components 1 and 2. As the Program implements proactive engagement activities there are several different grant activity design models that will arise. It is important to acknowledge that effective solutions can come through any one of these models and the Program will remain flexible in order to serve as a potential platform for all three engagement approaches: (1) Private sector-led – where the Program is the facilitator and engagement is built on forprofit and market-based approaches to challenges. (2) Co-creation where the Program is jointly engaged in the identification and design of market-based solutions with a private sector partner; and (3) Donor–led where the Program is the driver of the solution. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 19 4.3 Mechanisms for Engagement The USAID Industry-led Skills Development Program has three main programmatic instruments to catalyze private sector investment in skills: (1) competitive grants; (2) embedded technical assistance; and (3) a targeted marketing, communications and outreach campaign. These mechanisms ensure the grants are accessible to all and incorporate the business case for engagement and co-investment. The Program works with the private sector through: 1. Competitive Grants 2. Embedded Technical Assistance 3. Targeted Marketing, Communications and Outreach 1. Competitive Grants are the core mechanism by which each component will deliver results against Program targets and all grant schemes have the principles of engagement embedded within their respective programs. The Program’s grants are designed to incentivize investment and engagement of private companies, as well as transformative partnerships between the private sector and training providers. The grants process is designed to be demand-driven and to create a sense of private sector ownership over the process. The grants program incorporates a performance and milestonebased methodology to create financial incentives for engagement as well as the application of the Pay for Results (PfR) mechanism, when appropriate, to encourage and empower grantees to adapt activities as market needs evolve. For the PfR mechanism to function, the Program will closely work with grantees to align shared goals in order to achieve a consensus on what constitutes success. Then, the Program and the grantee will set the right performance metrics (i.e how success is determined) and price those metrics (i.e. how much to pay for accomplishing the targets) to ensure that funds allocated for Program objectives achieve measurable results as cost-effectively as possible. The Program will make payments when the grantees achieve milestones or desired outcomes, and tie milestone payments not only to shorter-term measures, which are easier to assess, but also to longer-term outcome goals. An illustrative example of using the PfR mechanism in a fixed amount award would be a grantee (employer) establishing a partnership with a TVET college to collaborate on a skills training program. In this case, the grantee will receive the final milestone payment based on a minimum number of students who completed the relevant training program. Grant recipients are not beneficiaries but rather equal partners investing toward a common goal of continued productivity, growth, and employment. The following diagram provides an overview of the three Components’ demand-driven grant schemes. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 20 All three component grants schemes are demand-driven and private sector-led. They all provide space for the applicants and for the Program to work together with different levels of facilitation depending on the constraints the business faces, and their internal capacity to implement new programs or engage with new partners. Most importantly, the solutions and approaches are designed by the private sector and the flexibility of the Program enables accommodation of their urgent and evolving needs. Component 1 grants provide an opportunity for the Program to quickly and easily bring in new models of skills development that are designed and proposed directly by businesses, attracting innovative and groundbreaking proposals, sharing knowledge, and supporting the development of private sector engagement models new to the Georgian context. Component 2 grants use a two-step streamlined process where the first stage is the submission of a concept note briefly describing the idea, then if viable, applicants are invited to submit a detailed application that expands on the idea presented in the concept note that is co-created. These will tend to be larger programs designed to scale up proven private sector-led approaches to sector-wide skills constraints. Component 3 grants are structured similarly to Component 2. However, Component 3 grants differ in that they target existing training programs with the potential to be replicated in rural areas, giving businesses operating or planning expansion in these areas access to skilled labor. Component 3 grants are also designed to increase access for rural and priority populations to quality training programs and high-value jobs. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 21 2. Demand-driven Technical Assistance (TA) is built into grants and enables businesses to identify the specific support they need and then identify and select from locally available TA providers. When working with businesses to develop training programs the Program’s TA will take many forms, depending on the specific constraints businesses face. This includes a pool of potential TA providers that will work with private companies to facilitate skill development partnerships or work with the business to develop their own internal training programs. As part of the TA, the Program will ensure that wherever possible training programs, whether on the job or in a training center, are benchmarked to Georgian or international certifications and qualifications. Incorporating international standards can be an additional motivator for the private sector to invest in skills development. Improved access to international certification bodies will be encouraged and accepted. With larger grants, the Program will undertake a cost-benefit analysis that utilizes IRR metrics. These will be undertaken during the full proposal stage when appropriate. The purpose of undertaking these analyses is to ensure the grant aligns with the business case for investing in skills development for that particular private sector partner. During the grant application process, private sector applicants will be provided with a tool and support to complete their own cost-benefit analysis to help them better understand the benefits and costs of their investments. Undertaking this type of analysis will also help firms approach other partners for support. An effective way to engage with the private sector is to provide a value proposition aligned with their business strategy. Investment decisions are made based on a careful cost-benefit analysis of expected return. Although investments required for measurable increases in skills may be high for private companies, especially when developing in-house training facilities, the expected return on such investments may be high enough to make such decisions worthwhile – and this analysis will provide the data necessary to make those decisions. The financial return on the investment will depend on many factors including company size, financial status, sector and geography of operation, production technology, profitability rate, etc. The Program is planning to facilitate the development of modeling software that will be available for use by multiple stakeholders including the Program, the private sector, and the GOG. 3. Targeted Marketing, Communications, and Outreach will be essential to the success of the Program’s private sector focus. The Program will be designing communications tools to maximize private sector engagement, development impact, and visibility of the Program and its partners. Communications tools will serve as important performance reporting mechanisms as the Program continuously delivers its messages through a variety of mediums, including promotional events and public events tailored to specific program initiatives, social media platforms, promotional and visual materials, media outreach, and public awareness campaigns. These tools might be specific to each target group, nationwide or within the respective region/municipality. In line with its communications objectives, the Program will develop the following illustrative communications mechanisms to disseminate information about the Program and its objectives. Public Outreach Events will be viewed as a critical means for the Program to share information USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 22 about its activities and agenda. In addition to high profile events that are intended to generate overall awareness and media coverage, the Program will develop public events tailored to specific Program initiatives. For instance, to make information on grants accessible to all interested stakeholders across Georgia, the Program plans to hold grant announcement and information dissemination events across all Georgia’s regions. The Consulting Council will serve as another communication channel with the private sector. Through this platform and during networking events organized in partnership with the Regional Chambers of Commerce and Industry, business associations and organizations will have the opportunity to openly communicate with regional businesses to address rural skills challenges. The program will use relevant social media channels to disseminate information to partners and beneficiaries on a regular basis. Specifically, Facebook and YouTube will be used to reach broader audiences countrywide, and LinkedIn will be used to more efficiently engage the private sector partners. To mainstream skills development opportunities offered by the private sector and showcase how the private and public sectors can best align for skills development, the Program plans to open up the dialogue to a wider audience via nationwide awareness campaigns that will be implemented in close partnership with private sector companies and the Skills Agency. The campaign will focus on best practices of private sector-driven, re-energized skills development efforts, both local and international, to facilitate greater information transparency and matchmaking between employers, jobs seekers, and education providers. The campaign will feature innovative approaches of employer engagement in skills development and examples of quality career advice in order to incorporate and share up-to-date information on career and educational pathways. As such, the Program will publicize the best models of private sector engagement in skills development in Georgia. To this end, the Program is considering opportunities to pro-actively utilize the business media platforms identified as trusted news sources by the private sector, i.e., Business Media Georgia at TV Pirveli; Forbes Georgia; marketer.ge; Business Partner at Public Broadcaster, Radio Commersant and others with the ultimate goal to drive action, not just awareness. In the communications planning process, the Program may partner with the Regional Media Association which will be beneficial for reaching out to regional businesses and countrywide awareness. In addition to the Program’s Webpage developed within the IESC website, the Program will widely use opportunities to trigger private sector engagement through partners’ channels of communication, such as HR Hub, Georgia’s Innovation and Technology Agency, Enterprise Georgia, Georgian Chamber of Commerce and Industry, Business Association of Georgia, UN Women, Skills Agency and others. To keep its strategic private sector partners continuously informed about Program activities, the Program will disseminate an e-newsletter highlighting the most engaging personal stories behind Program results. When appropriate, video success stories will also be shared with the media to generate positive press on the Program-driven private sector engagement models. The Program takes a balanced approach to engage specific industry partners in co-creation while communicating broadly among the business community on how to participate in the Program as a partner. For example, the Program will establish ‘feedback loops’ with business leaders to increase awareness of challenges, co-create solutions, and facilitate adaptive management. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 23 Component Leads will engage in Pause and Reflect sessions with grantees to solicit feedback on the challenges and successes of grant implementation and to identify where further support may be needed. Further, the Program team will consistently coordinate and communicate with private companies, local and central GOG, business associations, and other stakeholders to collect information on challenges as well as to communicate about new opportunities available through the Program. For example, each release of a grant scheme Request for Application (RFA) will be accompanied by formal ‘grant announcement’ events in Tbilisi, Zugdidi, Batumi, Kutaisi, Telavi, and Borjomi where the Grants Manager and relevant Component Lead(s) will provide detailed information to interested applicants about upcoming grant opportunities, grant criteria and eligibility, deadlines, and more. Each grant announcement event will be followed by an informational session approximately one to two weeks later to allow time for interested applicants to read the RFA and identify any questions they may have that can be answered during an information session. Sustainability cannot be achieved through one-off interventions but requires a process consisting of well-thought-out activities that are led and owned by private sector partners. To ensure the private sector is actively advising the Program and feels ownership of skills development activities, the Program will work directly with a select number of business leaders who are passionate and engaged in skills issues. These leaders will constitute a Consulting Council for the Program providing direct feedback from the private sector’s perspective. The Consulting Council is an engagement tool that provides a mechanism for building trust, sharing information and eliciting advice; it will ensure program activities are evidence-based and private sector relevant. The Program envisions that this Consulting Council will serve as an informal venue for knowledge sharing, support collaboration with business leaders, enable access to private sector networks, and provide a space for joint advocacy and sharing of resources. The Consulting Council will provide an opportunity for the private sector to actively participate in the identification of challenges and solutions to address skill constraints, help the Program respond to the most urgent needs of employers, and provide a platform for peer-to-peer sharing. At the early stage of the private sector engagement process, it is vitally important for the Consulting Council to be a flexible structure whose engagement with the Program evolves over time. The Program is aware that engaging business leaders can be challenging as their time is limited, and will target a select number of leaders who are passionate and motivated by the issue. To ensure effective and flexible engagement with Consulting Council members, the Program uses the following techniques: 1. Facilitating engagement with business leaders: To support the continuous interest of the private sector, the Program will partner with a credible business consulting company to facilitate engagement with business leaders. Affiliation with a well-known and credible consulting company will contribute significantly to the quality of advice the Program receives and be a trusted entry point for leading Georgian businesses. The same consulting company may be tasked by the Program to provide relevant TA to the Program’s private sector grantees. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 24 2. Selection of Consulting Council members: It is important that the Program engages with a select number of business leaders to ensure the advice they are providing can be as direct and effective as possible. The Program will initially target having five committed private sector Consulting Council advisors. 3. Format of consultations with business leaders: The format of the meetings is important and will avoid the formality of official meetings. Informal “business breakfast” or “business lunch” formats will be more effective and will allow council advisors to better share thoughts and be more open to active participation. 4. Feedback Loops: A “feedback loop” will be created between the Program and the consulting council advisors to ensure that private sector concerns or recommendations are shared with the Program team in a timely manner to facilitate adaptive management. The Program also plans to actively collaborate with the newly created Skills Agency as this quasi-governmental organization has been designed by the GOG to be a key stakeholder for private sector engagement in Georgia’s skill development system. For example, as policy advocacy is not a part of the Program’s mandate, the Program can potentially work with the Agency as a policy advocacy platform if policy solutions are needed to facilitate private sector engagement. 5. CONCLUSION The private sector is the primary driver of economic competitiveness and employment growth in Georgia. Employers are a critical yet still untapped resource for skills development and there continues to be a gap between the technical skills required by the private sector and the skills they can find on the Georgian labor market. The private sector has a central role to play in the development of a skilled labor force because they have a deep knowledge of market trends, skill needs, business process upgrading and occupational standards, and are best equipped to predict future skill requirements. This knowledge is instrumental to identify solutions that address skill constraints. The USAID Industry-led Skills Development Program supports the private sector in this process with demand-driven grants to meet businesses’ critical skill constraints through cocreation and co-investment in skills development solutions. These demand-driven, competitive grants will foster partnerships that lead to innovative solutions to skills development challenges and develop, expand, and internationalize short and long-term training programs. The Program will play a catalytic role in promoting sustainable engagement of the private sector in Georgia and this framework will serve as a guide to designing the best implementation mechanisms for engagement that addresses the business case for skills. It will remain a living document to allow continuous adaptation of approaches and mechanisms and ensure the Program remains responsive to evolving market needs. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 25 ANNEX A. ENGAGING WITH THE EDUCATION AND TRAINING SYSTEM The table below ‘Engaging with the Education and Training System’ presents a specific list of the types of education and training programs that need private sector engagement to improve system functioning. This list will be the basis for a fact sheet that will be disseminated to employers to increase awareness of entry points for engagement or collaboration with education and training providers. Areas of engagement may differ from this list and the Program does not exclude any other types of engagement that may be of interest to employers. Table: Engaging with the Education and Training System Development of new training programs/ qualifications: Apprenticeships Work-based Learning Application of Innovative Methodologies in Skills Trainings Expansion of highquality skills training provision Potential Activities The private sector is the most up-to-date on skill needs and should be a primary source of information for the education sector when designing or improving qualification and certification programs. Occupational standards, which are the skills of certain professions, are the basis for new educational programs and according to law, standards are to be elaborated by the private sector. Partnerships between the private sector and various stakeholders, including the Skills Agency, and sector skills councils are perfect examples of timely detection of new skills that can inform the educational cycle. New skills can also upgrade existing training programs. Apprenticeships are a flexible model where trainees spend two or three days a week at a training institute for classroom-based training and spend the remainder of the week working directly with industry at a specific enterprise. Apprenticeship programs will require a partnership between employers, technical schools, industry, and GOG in some cases. This is a type of apprenticeship and involves more than 50% of the learning outcomes being delivered at the enterprise. This approach requires a strong commitment from the employer’s side since the employer must select the students, lead the training process, and assess the outcomes by the end of the program. During the COVID-19 pandemic period, digital learning grew exponentially along with existing approaches such as flipped classes (a blended-learning instructional strategy where students work with their peers to problem-solve during class time while reviewing instructional materials at home). Distance learning is rapidly developing and plays an important role in access to education as well as in flexible skills development. Businesses rapidly adjust to invent innovative approaches in their daily work. They possess significant knowledge of the sector especially in the 21st century where the technologies are affecting the working environment. The Program expects to improve access to innovative methodologies in the world of education linked with the world of work. Currently, formal TVET services are accessible in only 40 municipalities or approximately 70% of Georgia. It is imperative to increase the number of training centers in the regions as this will USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 26 Provision of teachers and/or Teacher Training for training programs by the employers Development of Teaching Materials Innovative Technological Solutions International Certifications Improving the Image of the Skill Development Sector Qualification Exams Improving Career Guidance Services improve access to rural populations. Program grants can expand TVET services to rural areas with a focus on priority populations. Private company-owned education and training centers are an important mechanism for increasing access and inclusion, especially in rural areas. The private sector will be a valuable partner to the education sector and its institutions to ensure the provision of highly qualified teachers. Mentorship programs between the private sector and training providers are another valuable opportunity for collaboration. Teachers can mentor private sector trainers through improving their pedagogical skills, while private sector practitioners can provide updated technical training for teachers. Private companies should actively participate in updating educational materials. This intervention requires coordination and collaboration with educational institutions and clear guidance for industries to transform their ideas into effective literature and learning instruments. Cooperation between private businesses and education institutions can result in the design and development of innovative opportunities to align with new technological achievements or new methods of addressing skill gaps. Georgia suffers from a lack of access to international educational standards. This is problematic as employers pay great attention to international certification when recruiting candidates. Therefore, private sector-led initiatives can stimulate the establishment and delivery of internationally recognized educational programs. Vocational training has an image problem and youth often attend as a last-choice option. Often this is linked to a lack of information regarding the value of skills. The private sector has a tremendous role to play by communicating the real benefits of choosing these careers. Firsthand communication from the employer is a much more effective tool than from the educational institutions. The private sector should be engaged in the full cycle of education and quality control, especially at the last step - assessment of the student. The participation of the employer in the assessment of competencies and qualifications serves builds trust and ensures graduates have the critical skills as defined by the employers. Young people need to be able to make career choices based on real-world job and salary opportunities. Integrating the private sector into career services will result in young people making better decisions about their careers. This type of engagement can include sharing data on jobs and salary, real-time employment opportunities, career days and fairs, socialization with families, workplace visits, among others. USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 27 ANNEX B. LIST OF STAKEHOLDERS MET No. Name of the Organization 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Distributors' Association HR Professionals Association - HRPA Georgian Chamber of Commerce and Industry Georgian Tourism Association IT Association Business Association of Georgia Georgian Employers Association Fintech Association Amcham Georgia Mountain Guides Association Georgian Farmers' Association Georgian Restaurateurs Association Infrastructure Association Georgian Women Business Association Hotels Association Wood Processing Association Georgia Logistics Association European Business Association Banking Association of Georgia Georgian SME Association Milk and Dairy Association - Dairy Georgia Open University Free University Caucasus University Kutaisi International University Shota Meskhia State Teaching University of Zugdidi Swiss Agricultural School Caucasus Sport University Georgian Aviation University Georgian American University Alterbridge University Batumi Maritime Academy SEU University Business and Technology University - BTU Tegeta Academy Caucasus International University First Fitness Academy Stakeholder Type Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Business Association Education Institution Education Institution Education Institution Education institution Education institution Education institution Education Institution Education institution Education Institution Education institution Education institution Education Institution Education Institution Education Institution Education institution Education institution USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 28 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 Ministry of Education Enterprise Georgia Partnership Fund Maritime Transport Agency Administration of the Government of Georgia Ministry of Labour, Health and Social Affairs Mtskheta-Mtianeti Governor Shida Kartli Governor Kvemo Kartli Governor State Employment Agency Kakheti Governor Samtskhe Javakheti Governor Racha-Lechkhumi Governor Imereti Governor Governor of Samegrelo Zemo Svaneti region Ministry of Economy and Sustainable Development Georgia's Innovation and Technology Agency - GITA Guria Governor Rural Development Agency Minister of Education, Culture and Sport of Adjara A/R EU Delegation UNFAO Swiss Cooperation Office in Georgia - SDC UNDP program “Fostering Regional and Local Development in Georgia” 62 UN Women 63 Gazelle Finance 64 65 66 67 68 69 70 71 72 73 74 75 76 PricewaterhouseCoopers Georgia EVEX -Medical corporation BK Construction TRANSFORD LLC Georgian Industrial Group Liberty Bank Le Roche ETI Georgia Adjara Group APM Terminals Row Management Aversi; Neurological Hospital Engineering Monitoring Group LTD GoG GoG GoG GoG GoG GoG GoG GoG GoG GoG GoG GoG GoG GoG GoG GoG GoG GoG GoG GoG International organization International organization Bilateral agency International organization Program International organization Program Investment Fund/USAID program implementer Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 29 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 Naberauli Wine Factory MK Consulting Ibercompany Group Horeca Wizards Exactpro LETO Boutique Hotel Zugdidi ORDUNET – Internet provider company Nutsge Ferrero Rocher Swiss Capital Tianety Adigeni Lokal Energo Pro Georgia Retco HR HUb Engineer Monitoring Group Gulf Georgia Sakcable Knauf Blauenstein The Crossroads Socar Georgia Petroleum MIDEA Reinvent Insurance Company-Aldagi BP Georgia Simetria Group-Shovi Resort Heidelbergcement Georgian Railway AgroInvest - Interagro Kudos Georgia GPI Holding EFES Georgia Project Management Institute Georgia Chapter Georgia Industrial Group Insurance Company-GPI GeoLab Green Sector Easy Soft ACT Global Georgia Capital K. Eristavi National Centre of Surgery Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private company Private Company Private company Private Company Private Company Private Company Private company USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 30 120 121 122 123 124 125 126 127 128 129 130 131 132 133 GeoHolding & KSH Consortium Imereti Agro Zone Biotechnology Laboratory Georgia Manganez TBC Bank Bank of Georgia Chiatura Multifunctional Center Institutional and Capacity Development Center Comm- School Association Atinati Economic Security Program USAID Agriculture program Economic governance program Safety and Quality Investment in Livestock (SQIL) Private company Private Company Private Company Private Company Private Company Private Company NGO NGO NGO NGO USAID Program USAID Program USAID Program USDA Program USAID Industry-led Skills Development Program – Private Sector Engagement Framework Page 31