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problem solving - PS-Influence-Model

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Influence model
Problem Solving
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Influence model
Core content
Fostering
understanding and
conviction
Role modeling
“…I see my leaders,
colleagues, and staff
behaving differently.”
“... I understand
what is being asked
of me, and it makes
sense.”
“I will change
my mindset and
behavior if …”
Developing talent and
skills
“…I have the skills
and opportunities to
behave in the new
way.”
Reinforcing
mechanisms
“…I see that our structures,
processes, and systems
support the changes I am
being asked to make.”
McKinsey & Company
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