ANU KRISHNAN Business Analyst # 00971 52 240 0749 _ anukrsh22 gmail.com linkedin.com/in/anu-krishnan-a8466ab2 + Dubai,UAE - Available to join immediately EXPERIENCE SUMMARY Business & CRM Analyst Business Analyst with Strong Competency of 9 years in MIS, Business Analysis,Research, Competitor Study, Inventory Management and Implementation of Buisiness Strategies to accomplish the decided targets & goals with organization of repute Easa Saleh Al Gurg Group UAE,OMAN ~ 02/2021 - 11/2021 + Dubai, United Arab Emirates - Designed visual reports,Dash boards and Performance scorecard using Power BI Desktop as per the Business Requirements - Developed Complex calculated measures using DAX Language - Connecting Power BI tool to data sources to import data and transformation of data set to insightful reports - Provided continued maintenance and development of bug fixes for the existing and new Power BI reports. - MIS Reporting, PnL Analysis and Budget Calendarization - AOP Management,Order Pipeline Management, Reporting and Review with Sales and Finance Head - CRM Governance and Change management Model - Provide Functional leadership and Support for SAP CRM Application with a primary focus around Service cloud and Communities - Actively Participating in CRM Strategy session with commercial excellence leaders for Process Improvement in Quality/Test system Specialities include Dashboard/Report Design & Development MIS Data Modelling and Visualization Competitor ,Price and Market Research Sales Planning,Forecasting & Budgeting Inventory Analysis & Stock Management BI Platform Implementation & Automation Sales Operations & Process Improvement P&L &NRV, Review ,Pricing Management Business Analyst -Pharmacies Aqua Healthcare and Pharmacies Contractual Role ~ 09/2020 - 01/2021 + Dubai, United Arab Emirates RETAIL PHARMACIES AND ECOMMERCE - Launched BI Department and Implemented MIS Reporting System - Facilitated vendor activities and managed both new and existing vendor relationship - Analysed Inventory Movement of Retail,Online Pharmacies and vendor portal and provided insights to Procurement team to ensure right stock availability and stock optimisation - Reviewed Ageing Stock and recommended liquidation plans for ageing clearance for Controlled,Semi controlled, OTC Drugs - Conducted Stock takes and compared physical vs system stock variance to bring inventory and data sanity Business Analyst -Trading,Indirect Retail Al Mazrui International Metromed - UAE,QATAR ~ 06/2019 - 07/2020 EDUCATION MBA Healthcare Management & Planning Chinmaya Institue of Management and Technology India Bsc Zoology St Thomas College Autonomous India HSE Science & Maths Higher Seconday Board India + Dubai, United Arab Emirates HEALTHCARE PRODUCTS PHARMA,MEDICAL,VETERINARY - Prepare MIS,Business Review Reports and Corporate Dashboards through Cockpit chart for Sales and finance directors using Power BI - Track Sales performance, Sales Outstanding, Inventory Ageing, Customer Acquisition and Provide Actionable - Conduct Sales and Margin Analysis, ROI Analysis for each division with Finance and Sales Heads - Track, Monitor and Analyse Key Business Information related to sales and provide a statistical base to management for Decision making - Identify Existing Business Process in sales operations and suggest improvements in alignment with IT and Sales Team - Prepare Quarterly Incentive Calculation for Medical Sales Team - Analyse Ageing and Propose Liquidation Plan - Analyse P&L file and present the insights to sales team - Product Listing and Portfolio Management with Brand Managers SKILLS Power BI ERP Qlikview IBM Cognos Optimizer Oracle SAP CRM Discoverer Tableau Power Query/Power Pivot Salesforce/SAP C4C RMS/SIM/WMS/RPM Advance Excel EXPERIENCE Business Analyst -Direct Distribution,Retail INDUSTRY EXPERTISE Axiom Telecom UAE,KSA Retail ,Omnichannel-Home Furnishing ~ 02/2017 - 08/2019 + Dubai, United Arab Emirates - Prepare MIS Reports & Customised Sales Dashboads in Power BI for Top Management Review - Support Budget and Financial forecasts preparation CAPEX,OPEX Distribution Telecom - Devised Brand Net Reliable Value, End of Month Sales Estimation, Product Sales Plan and Forecasting - Tracked Rebate Plan, and it's performance, Ageing Models, Regional - - Producivity and Performance, Brand Performance,Trade Marketing Performance and ROI Designed Incentive Structure and calculated every month for Regional Managers,Supervisors and Sales Team and Rebate Structure for Key Customers Steered Product Demand Simulation, Auto Replenishment and Stock Optimization and Prepared Business Plan Proposals Work with IT Support team to determine the tools required for Process Improvements and to enhance bug fixes. P&L, Brand Accruals, NRV and Ageing and Obsolete stock review with Directors and share insights with Sales Team Facilitate process modelling workshop and modelling validations. Business Intelligence Analyst -Retail Home Centre, Landmark Group - UAE ~ 07/2012 - 06/2015 As Merchandise Analyst and Assistant Merchadise Controller : - Prepare MIS and Share Insights with Management - Analysed, Strategized, drove and managed sales, margins and - - - - Retail,Trading - Skincare,Healthcare & Pharma Trading Engineering Technology Building Materials and Construction + Dubai, United Arab Emirates Growth Path Jul 2016 to Dec 2016 : Business Intelligence Analyst Aug 2015 to Jun 2016 : Assistant Merchandise Controller Jul 2012 to Jul 2015 : Merchandise Analyst As Business Intelligence Analyst:- Prepared MIS Reports,Sales Reports and gathered Competitor details and Reporting - Conduct stock count and execute reconciliation with finance team - Pricing file preparation under the guidance of Finance Head and roll out - Support stores for Internal and External auditing and invigilate perpetual count - Sales Target setting based on Marketing Awarness Feedback and Product Feedback - Involved in Budgeting, Sales Planning according to Marketing Calendar, In depth Analysis of Retail Matrix ASP,BS,ATV Etc) - Accountable for Inventory Management and Analysis - Ecommerce,Vendor Management,Digital Platform Transformation and Sales inventory of the category and controlled Not Sold Lines of entire Territory Maintained all stores across the UAE for all inventory transaction, and product merchandising Created and presented an entire range of products for each season to meet requirements of the annual business plan and implemented Auto Replenishment system Devised Sales Classified Products as Ageing and sales wise and determined the sales plan accordingly with proper pricing of the products Formulated price breakdowns and track sales levels to determine product volume adjustments, replenishment and allocations with a demonstrated proficiency for internal networking system Analysed the past season sales of styles, silhouettes,colors,fits,units sold,bestsellers and slow movers Project Management FMCG,Key Accounts Management
