Uploaded by Mark Anthony Rosales

COMMUNICATION BARRIERS

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Communication Barriers
o
Physical
Barriers
The physical barriers affect both verbal and non-verbal communication. These
barriers are present around us in the environment, such as noise, technical
problems, design problems, etc.
o
Attitude
Barriers
The attitude barriers can arise due to overconfidence, poor management, lack of
motivation, and behaviour. Attitude barriers prevent people from communicating
effectively with others. Such types of persons are less likeable. These barriers arise
due to a lack of understanding that can cause a person to misjudge and ignore
another
person.
Respectful, polite, and pleasant behaviour helps us move upward in the workspace
with increased sales and productivity.
o
Emotional
Barriers
The emotions in a person determine the ease and comfort in which he/she can
communicate. It arises due to a lack of emotional intelligence. A better
understanding of inner emotions will help us to respect the emotions of other
people. Overcoming emotional barriers is an essential skill for effective
communication.
o
Cultural
Barriers
Cultural barriers usually exit between countries, religions, caste, colour, etc. at any
level in society or an organization. Different people have different values, body
language, gestures, beliefs, and behaviour. We should not underestimate any
culture or religion.
o
Language
Barriers
Language barriers are also known as linguistic barriers. A small variation in
language can lead to colossal misunderstanding between people. It is
recommended to use simple language and words while communicating.
o
Gender
Barriers
Gender barriers signify how men and women behave; such barriers include
different choices, styles of decision-making, etc. Women prefer to discuss the
problems verbally. Overcoming gender barriers are essential to maintain equality
in the workspace.
o
Lack
of
focus
and
eye
contact
Lack of focus and eye contact may lose the interest of listeners or audience. Lack
of focus can be due to any reason, such as improper sleep, overworking hours,
alcohol, stress, etc.
o
Fear
of
mistakes
Mistakes are a part of the communication process. The practice is the best key to
reduce our mistakes; We can practice exercises to improve our communication
skills.
Always
try
to
learn
from
the
For
mistakes.
example,
We sent an email to someone with some mistakes. Do not fear. Instead, again write
an email with the text, "Sorry for the mistake. Please, ignore that email and consider
the
below
email."
In the above example, we can rewrite the email.
o
Psychological
Barriers
The psychological state of a person can be a barrier in communication, such as
opinion, consciousness, emotions, attitude, and behaviour. It distracts the user
form
paying
attention
while
communicating.
For example, a person will low confidence or self-esteem may not respond
appropriately while talking to the superior.
o
Perceptual
Barriers
Perceptual barriers are the barriers that prevent a person from correct predictions
about others, such as expectations. It depends on how we analyze the things
around us to recognize any information. The best way to overcome such barriers
is to find a positive solution.
o
Feedback
Issues
Feedback ensures that the receiver has correctly interpreted the message from the
speaker/sender.
Tips to overcome Barriers of Communication
o
Suitable
time
We should always check that the current time is suitable for the communication or
not. Sometimes, talking to a person who is sad or uninterested will not be two-way
communication. The other person might not respond appropriately.
o
Be
aware
of
tone,
language,
and
pitch
The voice should be audible for the listener. It should not harm the feelings of other
users.
o
Try
to
make
the
content
attractive
The content for effective communication should be clear and precise. It should not
contain the use of excessive technical words, difficult words, brief paragraphs, etc.
The
content
should
be
attractive
and
pleasant.
We should also check for the grammars, spelling, and errors in our content. The
content can be verbal and written.
o
Look
for
feedback
Communication is a two-way process. We should ensure that the receiver has
properly understood our message. In face-to-face communication, facial
expressions can easily depict that the receiver has correctly interpreted the
message or not. But in other types of communication, we should always try to seek
for the feedback.
o
Focus
on
listening
skills
Listening skills are essential both for the sender and listener. We should always try
to communicate with a positive attitude, patience, clarity, and attention. Good
listening skills also help listeners to extract maximum information from the content
or message.
o
Work
on
the
body
language
Sitting and standing positions depict the positive attitude and interest of a person
in communication. So, we should sit and stand straight without any unnecessary
hand movements. Do not try to slump the shoulders in between the
communication. Body language, postures, and facial expressions are an essential
part of the communication process. We should know to control our body language.
o
Maintain
eye
contact
Proper eye contact depicts the interest and attention of a person towards others.
It is an essential skill for effective communication.
o
Practice
verbal
communication
skills
If we are not confident about speaking in public, we can practice beforehand. We
can take speech classes to improve our verbal communication.
o
Do
not
focus
on
distractions
Communications become better with less or no distractions. We should not focus
on the people passing nearby, opening and closing the door, other people talking,
mobile phones, etc. Such distractions can affect our attention and presence from
the conversation.
o
Identify
and
remove
the
noise
source
Noise is a significant barrier in the communication process. We need to overcome
the sources to avoid any interference. It is essential to identify the factors that cause
interference and try to remove such sources of noise.
o
Do
not
work
under
pressure
Immense work pressure can adversely affect our work performance. Try to maintain
our work from the beginning so that we can effectively manage our
communication with it. It will help us to easily manage our work and
communication at the end without any pressure.
o
Focus
on
our
weakness
Effective communication means managing every aspect of communication, either
formal or informal. We should regularly work on our weaknesses. We can also ask
for suggestions to know which aspect of communication will be better.
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